Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(636 Reviews)

review headshot

Jimmy  - 

Verified Purchaser

Very nice time

the room was perfect, right across from the pool, service in the lobby was great, always a waitress asking if I needed anything, still not crazy about the food in the cafeteria but found a snack shack at the pool for fish and chips and hamburgers, real good, wish there was a way I could leave Windsor early and have the day in Cuba and come back later in the last day to get more sun, actually only have 5 days vacation, I have bad knees so the ground floor room was great, the ocean is only a few  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Maggie15  - 

Verified Purchaser

Totally worth it!!!!

Everything was beyond our expectations. Staff was amazing, food was terrific, beach was breath taking, room was immaculate and very clean. The bed was a bit uncomfortable but overall a great value. You won't be disappointed.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Quiet Resort

This resort is for family with kids, couples that like to relax, and old people. If you are looking for party dont think about going there. Food is decent. Personel people are friendly. Rooms are okay for Cuba not for Canada.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jacqueline  - 

Verified Purchaser

Great resort

The rooms were beautiful and freshly redone when we got there. There are two quiet pools and a main big pool. The staff were so friendly and remembered you by name ! Beautiful place. Would go again!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Gorgeous Resort, has a few issues.

“The Good” The hotel and grounds are gorgeous. Checkin/Checkout were simple and fast. We had a suite, and it was spacious and very clean. Beach is absolutely stunning. Weather was amazing. With a bit of experimentation you can find food that is good. We preferred the buffet to the ala carte restaurants. Buffet dinner on New Years Eve was excellent. Restaurant staff was all very helpful and pleasant. Night time entertainment and shows were great and lots of fun. Sunquest staff on-s [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Fatima  - 

Verified Purchaser

Very nice resort

The hotel, pool , grounds were beautifull very well located with perfect access to a beautifull beach. The rooms were very nice .. there were a few kinks eg, our safe did not work some of the lighting was off or on according to its mood.. We were with our daughters so we were able to share their safe in their room with them. Dining was good in the buffet and the grill restaurant by the pool. We were very happy with the food tasty and lots of choices. We have been to a few all inclusive resorts [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jennyfromtheblock  - 

Verified Purchaser

Fantastic resort

I have been to Cuba once before and when I seen this resort I knew I had to come back and stay here!! Was I ever happy I did!! The service was amazing!! The staff here are all up beat not pushing for tips and extras. The grounds we extremely well kept.the a la carte dinners were all wonderful meals. The buffet was good lots to chose from. But my favorite spot was the 24h snack bar, when your done dancing the night away you can still get a plate of fries, a hot dog or hamburger. Loved this reso [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Excellent holiday

It's a given that hotels in the warmer climates range from grubby to dirty and there will always be something that is broken. If you can accept this then you will have a wonderful holiday at this resort. The housekeeping staff was competent, the food was wonderful and plentiful and varied. The activities were enjoyable. The lobby bar was always active and full. We were a family of five, 3 adults and 2 kids in a family room. Everybody had a good time and ate too much.

Location
Value
Food
Beach
Rooms
Service
review headshot

Steph123  - 

Verified Purchaser

Amazing Resort!!

So we stayed at this resort the first week of December 4-8 2016, and I'd like to start off by saying that this was the best Cuba experience I'd ever had. The resort was absolutely gorgeous and well kept, the beach were pristine, clean white sand, zero seaweed, beach volleyball nets, paddle boats, and catamaran rides all included. The rooms were pretty nice, clean bedding and towels were replaced daily as well as bottled water. Fully controllable air conditioning is also inside every room. I' [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Good resort with some flaws

In my opinion, this is a nicely built resort with a wide sandy beach, green lawns, and many palm trees. Our room was clean and in relatively good condition: everything was working: fan, TV( we changed the batteries in remote control), ceiling fan, air conditioner,safety box, but the sliding door on balcony was not working properly ( lock was broken and it was very hard to slide the door). Everyday we get the clean towels with some money left on a bed. There is one main eating area in thi [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Okay hotel

Poor food selections. If you like pork and shrimp you are good to go. Cleanliness of rooms daily were much to be desired. Pools and pool areas were clean and organized. Lots of chairs available on the beach as well as the pool areas.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jimmy  - 

Verified Purchaser

Real nice place

everything was good except the food, I lost weight which was good but it was because I couldn't eat the food, they have to upgrade the food in all the hotels , everyone says the same, food was okay when we made reservations at the specialty restaurants, the Italian was very good, the shows were good every night, the market in veradero was great and the catamaran trip was fantastic, the crew on the Lire were very funny and we had a great time, I will be going back, Sunwing rep at the hotel was a  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Nice resort

It was a good vacation in this resort but the last 3 days the weather was very windy and cold and we could not swim in the sea or even stay on the beach . the rooms need upgrading . The beds are not confortable . very old closets and mirrors .food was not bad but no tags to know what is the plate you choose . very loud music in the lobby and outside . Any way you have to enjoy the vacation

Location
Value
Food
Beach
Rooms
Service
review headshot

Eleanor  - 

Verified Purchaser

Great resort

Close to the beach. Amazing very welcoming people. Not many young people at the resort. The cappuccino at the resort was amazing. The service technicians were great help any problems they came right away.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jonmurf  - 

Verified Purchaser

Best Cuba Resort So Far

Stayed Oct 23 to Oct 30th- Suite Room approx $1300/person. Ive been to a few Cuba hotels in Varadero and loved this the most! Grounds were big, well kept, tons of pools- and they were clean! Staff is amazing and theres a lot of them. Drinks are strong enough, bartenders and servers are there to please you! Room was very large, 2 bathrooms, end suite. Bed was a little hard, 2 bathrooms, the enterance had a few ants (to be expected). The cot for the 3rd person was a joke... Room service v [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Nice rewort

The resort was built wisely for rain and winter season (5). No umbrella is needed to get to the restaurant. It is still in a very good condition. The beach is perfect (5+). The staff is nice and helpful (5+). The food during the second week was OK (4).Just keep in mind that the end of October is not the right time for a Cuban vacation.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Excellent resort

An excellent Resort ...very refreshing and comfortable location.Well organized trip and arranged buses.Will definitely visit again and recommend others to visit. Staff is also very friendly and helpful. So Well connected.

Location
Value
Food
Beach
Rooms
Service
review headshot

Marie  - 

Verified Purchaser

Amazing Time

The hotel was amazing. Very well kept together. The only thing was that our room had bad air conditioning and a horrible smell coming out of the air conditioning. The food was an 8/10. The staff was a 10/10. Wifi you have to pay 2 pesos for an hour. Go out into the city to the club strip one night. It's a lot of fun. Pool bar is the best place to hang. The beach was phenomenal and beautiful. Drinks were amazing. We did the jeep excursion which was $100 Canadian. It wasn't worth paying that much  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great place but could be improved

It's a beautiful resort but we had one beach towel for the whole week. Not pleasant as well chasing for basic room supplies, ie: room towels, water and toilet paper. In spite of the discomforts, an overall great trip!

Location
Value
Food
Beach
Rooms
Service
review headshot

Daniel  - 

Verified Purchaser

Good Resort

This was our first visit to Cuba. I have to admit Cuba was definitely not at the top of my list of travel destinations, I was also told to lower my expectations and I did, but it turned out to be better than expected. The grounds were really nicely kept, the room and food was ok. It was the same meal everyday but we ate at the a la carte 3 nights out of the 7. Overall we had a really good time and Cuba does have some of the absolute best beaches. We also did an excursion into Havana and we l [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page