El Dorado Royale: Phenomenal

This resort was absolutely amazing! Excellent food,excellent service, excellent entertainment, wonderful staff! I will definately be back in the near future!! We upgraded our room to a luxury swim up suit and it was incredible! Best decision ever!

Selection Riviera Cancun: relaxing holiday

Service was excellent. The best food I have ever had at any alinclusive resort. Not really much night life to speak of. The beach isn't that good for swimming, great if you like wading in the water. They work hard to keep the beach free of seaweed, nice to walk along. From the front desk to the servers, to the maids everyone was polite and always had a smile. You never had to wait long to get a drink on the beach,whether you tip or not.( I always tip 20 pesos every now and then at the beach [... read more]) it get hot down there. Take care of the people that are taking care of you that's my way . The beds are great so are the showers. If your looking for a clean quite resort to relax with great food you will love it it Sensatori Azul Riviera.

Margaritaville Island Reserve Riviera Cancun: Wonderful place

I love the resort concept of the pools winding through all the villas. The food and restaurants were all excellent. The service staff, were for the most part, friendly and accommodating. The grounds were impeccably clean and beautifully manicured. I love the beautiful flowers and variety of plants and trees that perfectly framed the villas and public areas. I wish the groundskeeper are compensated for their hard work which often goes unnoticed, unlike the servers and bartenders that get tipped e [... read more]very time.

The Fives Beach Hotel and Residences Playa Del Carmen: Great Vacation

Just returned from an amazing vacation at Azul Fives Resort. Grounds are beautiful andvwell maintained. Rooms are spacious. Some are older but still well updated. Pools are incredible and extremely clean. Beach is beautiful with good swimming area. Chairs around beach and pool are plentiful. My only comment is the cabanas should be available and free to all guests. This is the first 5 star resort that didnt have cabanas available to everyone. Food was amazing. Restaurants were availab [... read more]le to all and unlimited. We went to them all and loved every one. Staff were all friendly and there to please!!! Gym was small for the size of the resort and could use updating. Yoga on the pier was awesome!!! Loved our stay and will definately recommend this resort to others.

Sensatori Resort Punta Cana: Amazing property...

We had a great vacation overall, I will break down the review in sections: Property: Was absolutely stunning. Was a very new property and was just beautiful and amazing. We booked a family swim up suite, and we couldn't have asked for more. The room was so clean, and modern. Everything was great. The pools and everything was clean. The resort, even though very busy, and (they said) completely full, the beach was never packed, there were so many moments I was on the property looking out at th [... read more]e ocean with no one in front of me. There was no trouble booking cabanas or getting chairs at either the beach or the pool, mostly a little hard to find one with an umbrella mid-day. Most of the pool bars are closer to the beach area so we had to walk quite far to get a drink during the day, but still, amazing property overall. Food/Restaurants: Unfortunately, I'd say this was the lowest point for me... the meat at the buffets were too dry most of the time, and my 2 year old son who usually loves to eat, would barely eat anything at all except the fruit pouches they provided. He for some reason didn't even find the fish and chips/chicken fingers or fries appealing... I didn't enjoy the food much. The fruit was good, and fresh, however, nothing else was super impressive. The white beach party was great, the food was amazing that day, nothing was overcooked and was very good. We really liked the food in Mexico better at Azul Fives. The Space restaurant was really cool and neat. The buffets offered during lunch were very unimpressive, and nothing I looked forward to eating. We asked to book restaurants the 2nd day we arrived (we arrived at 3pm in the afternoon so unpacked and settled in first) and by that time, we couldn't get any restaurant reservations until the last 2 days of vacation, which actually might be a blessing in disguise... We had the Italian Restaurant the day before we left and I had a terrible case of food poisoning as soon as I got to the airport. I'm not sure if it's from the restaurant, or something else I ate at the resort... but it was absolutely the worst thing ever, considering the heat and being dehydrated from not being able to keep down water with two toddlers in tow. I also asked for avocado (just plain b/c my toddler wasn't eating) and apparently the searched the resort for 4 days straight (b/c I tried to get some every day) and they don't have any avocados there which I find a little weird... As for drinks, I'd say this place was very lacking on the drinks offered, and the knowledge of some of the staff on how to make drinks. I ordered a Strawberry Daiquiri twice, and ended up with a Margarita. My husband ordered a Caesar and somehow ended up with beer in it once, and then the second time it was made from Gin... The bar on the beach and at the beaches or pool bars were fine, it was moreso if you ordered anything at the main buffet... They also only had (very) bottom shelf selection of alcohol. They didn't even have Stolicnaya Vodka or Disaronno. They had some Margaritaville brand and Absolute. Again, we much preferred the drinks in the Mexico Property. At the coffee shop, I'd order the same thing everyday and it came out tasting different every time. It was great the first time, and then never again. They had several things on the menu which they couldn't make bc they didn't have ingredients for it, ie. Matcha green tea, soy, and some juices. They 'ran out' of soy for 5 days... and mid-day they had no apples for juice... someone ordered the wrong thing in front of me and they said it was what I wanted... I asked if it was a Caramel Machiatto and they said yes... no, then added about 1/3 a cup of syrup and said it was what I wanted and to try it... it tasted like water for some reason and she said it shouldnt, and and after a bit of back and forth she made a new one. Child-friendliness: was amazing. The playhouse was great, we dropped our 4 year old here once a day for 2 hours, and this was the favourite part of her trip!! They also had a play (theatre) show at 7:30pm each night where families go and watch a show, there's a bar in the back (of course) for the parents, and they did a bedtime story there too. Kids of all ages enjoyed the show (1-15), it was great. They also showed a movie in the courtyard and served either popcorn/cotton candy every night, which was amazing b/c the kids loved it as well. Great resort for kids. Service: I'd have to say service is very mediocre here. There were a few people who were great, and we liked their service a lot, but I'd say 70-75% of the people didn't really make you feel as welcome as you would at a lot of the other all-inclusive resorts we've been to in Dominican or Mexico. I will specifically mention the bar server at the beach Jose Luis was really amazing. He went above and beyond any expectations I had in any resort. B/c our room was far from bars, and I was returning back to the room, I wanted to get drinks for myself and husband to bring back to the room - I was going to try to carry 4 drinks back myself (which i have done before), but he insisted on helping me out b/c he loved to be helpful. I know a lot of people will ask for you to write a good review of them on their site, but he never asked at all. He just went above my expectations for amazing service and I wanted to (hopefully) give him recognition for it. Cleanliness: The rooms were great, the outside property was maintained amazing, however, the high chairs weren't very clean, as well, we found a lot of the dishes were actually quite dirty. You could go to the buffet and ask for a bowl, and someone would bring you one and then wipe it down randomly with a cloth on the counter... and if you looked at it, it would be dirty with fresh food on it...The tables a lot of times at the main buffet were sticky - the first night we got there and sat down, my hand felt like it touched syrup... I really wasn't impressed with the cleanliness at the buffet. For the price we paid for this resort I'd expected more. I still have to say that overall we did have a great vacation... of course minus the food poisoning part but wanted to be very thorough with the review....

Sensatori Resort Punta Cana: As expected

After reading multiple reviews on various web sites we had a good idea what to expect. The resort is well laid out, the facilities are new and well done. This property is small compared to most all inclusive places we've been to. Service was good not great as was the food. Resort shares with nicolodeon which didn't have any effect on us, kids were around - so what. We liked that most of the patrons were from the UK, found similar levels of politeness to us Canadians.

El Dorado Royale: Simply the best!!!!

We just returned from our 14th ....yes 14th stay at the El Dorado Royale. We have been to other resorts on the Maya Riviera,but found EDR to be the BEST! The main reasons we love this place so much are: 1:The staff here are just fantastic and go out of there way to do whatever they can to make your vacation wonderful. Front desk:Francisco...always takes care of us Jimmy our dear friend. Spot:Celestino breakfast sever (we have known him for 15 years)!great worker and friend. So many othe [... read more]r severs have treated us so well.... Gregorio,Efran,Alex,Sammy,Humberto and our dear friend Jose. All the bartenders are fantastic,Darwin,Juan ,Jovany and Fucadus. Thanks again to you all for yet another amazing vacation. These people and many more keep us coming back because of the service and friendship you give us. 2: Every time we return there are always new and improved things to enjoy. This time they changed many of the menus,and the food in some of the restaurants was even better than in the past.We didn't think it was possible to improve the already great food ,but they did it! The new menu at Cocatel was one of our fav meals this time ,fantastic! And the mew menu at Kampai was so good !!!! Loved it before ...but loved the new one. Don't miss the sea bass wontons and the seared tuna!!!!amazing !!! 3: And the third reason we love this resort so much is the amazing fellow guests we have met over the years!!!This time was no exception....we had so much fun meeting all the great couples we did this trip. So many great couples ,can't mention them all ,but cheers to All the "Lynn's" and their husbands we met this time!! Also... Chelsea and Cody Cody and Chris And so many couples from England . We enjoyed meeting you all...thanks for the good times.!! Untill next time!!! Love Lynn and Larry Canada.

Sensatori Resort Punta Cana: Awesome Resort!

My boyfriend & I stayed at Sensatori Punta Cana for one week June 14 - 21st 2017. Honestly, the hotel itself is amazing (as with all Karisma hotels) ! Very clean, modern the grounds are beautiful and well kept. The staff is incredible always happy and helpful and the food was delicious. Food: We ate in the a la carte restaurants for all our dinners and they were all tasteful (you have unlimited a la carte dinning so you don't have to eat in the buffet if you don't want to). The 8 course tast [... read more]ing menu at K23 was very interesting and super fun (all included!). You also have free room service. Beach & Pool: The beach was well kept and cleaned daily. The water was a perfect temperature, but keep in mind it is a little rough and wavy. There were always chairs available at the beach. The chairs by the pool however were all taken by 8:30 - 9 am. We're beach people so we didn't mind. Plus they're so close to each other it was easy to travel between both Entertainment: Pretty good! We caught a couple of shows in the theater which we enjoyed, there is also stuff going on in vino vino bar after the show. Everything closes around 1 am so its not much of a party resort which we knew before booking, we weren't looking for that. If you're into sports, they have soccer, tennis and archery fields at the sports hub by the water park. You can take a golf cart there :) Sports matches are arranged by the entertainment team. All in all we had a great time and would definitely go back! I wish we stayed longer!!

El Dorado Seaside Suites: Amazing resort!

Blown away by the level of service and attention to detail. Average ratio of 1 guest for 4 staff very evident in how clean and well kept the grounds and rooms are. Dining was 5 star and inventive. Service was consistently friendly and warm. The rooms and pools were beautiful with fantastic view of the ocean. If you want a stress free, pampered vacation this is the spot for you. We will be returning to this resort again and again.

El Dorado Royale: Gourmet is included

I was skeptical about the gourmet included, but most of the food really was more than routine. I liked the smaller portions, every dinner was 3 course (app + main + dessert) and I was pleasantly satisfied, not stuffed. Kampai for lunch had larger portions. Tried all restaurants except Santa Fe (can't comment). Did 5 course at Fuentes on Tuesday without wine pairing (just had table Chardonnay), and 4 course Canadian Beef demo with wine pairing (careful, that's 4 or 5 glasses). Service was very go [... read more]od, only 1 waiter was unenthusiastic (but still fine, not rude). Liked the morning tours and evening shows (Mexico Lindo was best show, ranch tour was best morning). Shout out to Gerry at Tucanes pool bar, very good and consistent all week. Would recommend Tucanes pool as less busy. 50% of the time you could still get a chair by lunch (not always). Room A/C kept room cool but damp. We discovered a setting which did dry a little more, but kept forgetting to use it. Getting a golf cart taxi was sometimes difficult, going to the stop by the main clubhouse worked best. Would consider upgrading to casitas next time depending on cost, but our room was fine and closer to restaurants and shows than casitas (bldg 08xx), without any noise. Took evening shuttle to Playa del Carmen, thought it'd be too short, but was enough time to walk around 5th avenue and have dinner (otherwise get a taxi for $400 MXN +/-).

El Dorado Royale: excellent resort

Very satisfied with our week's stay at El Dorado Royale. Grounds are impeccable, staff are extremely courteous and friendly and will do anything to accommodate guests. Food and drinks are excellent and a great choice of restaurants. Many pools available for different tastes. We were made to feel very very welcome and special by all staff. I was disappointed with the void of cultural music and atmosphere, at times had to remind myself that it was Mexico this was evident at most of the restaur [... read more]ants which made for a dull ambiance at times. And a small thing: a lot of the beach lounge chairs were in poor condition and uncomfortable especially in the Royale section.

El Dorado Royale: Amazing resort with incredible food!

Beautiful grounds, lots of pool options, including salt water. Attentive friendly service. Delicious food, lots of variety. Fun activities and entertainment. Lots of restaurants to choose from with many culinary options. On site activities such as tequila tasting, yoga, water aerobics.

The Fives Beach Hotel and Residences Playa Del Carmen: Great resort for families

Overall we had a really enjoyable stay at Azul. As a person who has only ever done one all inclusive prior to this, we had a great experience. Don't get me wrong there are areas for improvement, but nothing that would impact a reasonable persons stay in any way. Grounds were immaculate, food was overall very good. Bit of a range, some very good, some above average. But lots of options. Pool, beach, staff were all also really good. Overall definitely recommended.

El Dorado Seaside Suites: Everything we wished for and more!

My husband and I went to celebrate our 10th anniversary. We wanted a resort that was not too big and that had the feel of being isolated. This resort had all that and more. The food is to die for. The staff are so friendly. The room is amazing. Nothing better than wake up looking at that ocean having a pool right at your balcony. We had such an amazing time that we are already planning our trip back :)

Margaritaville Island Reserve Riviera Cancun: Good food and service

Nice small resort, very good food and service; on a level higher than typical Mexico resorts which are already good. beach has seaweed, but cabanas were very nice. Rooms were well kept and clean, room service was fast and very good. Family friendly.

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort

Azul fives was a fantastic resort. The staff we all very helpful, doing whatever they can to make our stay amazing. The buffet and the food at the a la cart restaurants was amazing and the resort itself was very well kept and clean!

Selection Riviera Cancun: Amazing food!!!

Fine dining every night if you like or casual if you want, brand name alcohol, staff were extremely pleasant, yoga on the beach with Jorge, Pilates, beach volleyball twice a day, 3 swim up bars, marble everywhere, extremely clean...loved every minute of it!! Definately a 5 star experience!

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort!!

Great restaurants,Excellent food very nice resort for family with kids under age of 9 or 10 beautiful beach but short and rocky, good services very friendly staff, kids club was so useful and helpful

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort

The hotel was beautiful and kept clean and spotless. The grounds were well manicured with lovely flowers and shrubs. All of the restaurants we went to had a good selection of items to choose from and had something for everyone. The housekeeping staff were amazing and kept our room spotless. There were a lot of great pools throughout the resort near all the different villas if you didn't want to go to the beach area which was always loud and busy. They did have some entertainment in the eveni [... read more]ngs but it was not as good as what I have experienced at other resorts so that was disappointing and made the evenings long. That would be my only complaint about this resort.

El Dorado Seaside Suites: Very nice resort

This is a very modern resort and has different features than what were are use to experiencing. Very modern and nice decor from the lobby to our room. The infinity pool was amazing to have and we enjoyed it several time each day between main pool and beach. The food was the best I have had in any resort since we have been travelling for the past 13 years. The freshness and taste was amazing. The staff was supper helpful and friendly going above and beyond the task they had. I would r [... read more]ecommend this resort to anyone who is looking for a new experience going to an all inclusive.