Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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MaryE  - 

Verified Purchaser

Iberostar Selection Playa Mita: Best Resort Ever!!!!!

We have been to at least 20 All Inclusive Resorts and this is the Best ever!!!! Accomodation, Food, Staff, Beach cannot fault anything. Would go back in a hearbeat. Located about 3/4 hour drive from Airport on a secluded beach.

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Krisrob  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Amazing resort!

This resort was awesome! Everyone who works there was amazing! Great service, awesome food, clean, fun, Starr friends amazing! Housekeeping awesome! Room always taken care of everyday! Pool is awesome and beach is beautiful. Many chairs available and always clean towels available. Love the people that work at this resort they really make your vacation a good one!

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Dawn12  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Wonderful Resort!

From the moment we arrived we felt very welcome. We were greeted with a drink while checking in and although there were many of us who arrived at the same time, check in was quick and efficient. Our room was clean and comfortable. My only complaint is that our fridge wasn't really cold (but didn't really spend much time drinking in the room). The grounds were beautiful and well maintained. Staff was always very friendly and attentive. Pool was wonderful and the beach was great (we were worried a [... read more]

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Johnny B  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Fantasticvacation!

This resort is a perfect size; not too big, not too small. The staff are very friendly and make you feel welcome. Great time had by all - highly recommend the Japanese dinner; go twice if you can. I would also recommend the cable car ride - fantastic views - memorable!!!

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Gordie  - 

Verified Purchaser

Iberostar Origin Daiquiri: Very nice resort

Great area. Weather wasn't great, but there is nothing to be done about that. I would go back again. Enjoyed our time there. Will go for 2 weeks next time. Rooms were comfortable and we enjoyed the pools.

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JBab  - 

Verified Purchaser

Iberostar Origin Laguna Azul: First time to Cuba

Ok Vacation . Not used to large resorts. May of been the reason I was not totally impressed. Food was ok . I rather have a more flavourful menu. Beach was very nice . They need to up their game with service ex: lack of clean Towels in Room and pool. I don't mind using the same towel a few time ... but they need to leave it hanging where we put it so we know which is ours . Didn't enjoy using a towel not knowing if it was my roomates used towel....

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Amanda86  - 

Verified Purchaser

Hotel Mojito: Good get away

This was my first time to Cuba. The beach was beautiful! It got really crowded though. The hotel wasn't the greatest in my opinion. I found it below average over all. Food was ok, not great either. Room wasn't very clean, bedding was dirty and the grounds need some updating. Its an older resort and it shows, but it gets the job done. Staff were very friendly and great!

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I luv Cuba  - 

Verified Purchaser

Iberostar Selection Ensenachos: Loved this resort!

Hi. We had a great time. The resort was excellent. Really big and a lot of walking but we got use to it after a couple of days. Probably a good thing considering all the food we ate. The food was really good compared to where I stayed in Varadero. I was very pleased. No complaints from my husband either which was initially a concern for him about going to Cuba. The workers at the resort were amazing. Always on the ball, excellent service. They really work hard and very thankful for any tips. I c [... read more]

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JCoady  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Phenomenal Couples Trip

My overall rating is a combination of experience and resort. The staff was very kind and never insisted/nagged for gratuities. The food was hands down the best I've had in any of my down south trips (including 3 resorts in Mexico, 1 in Cuba, 1 in Punta Cana). The Mexican a la carte was filled with amazing flavours, but the Japanese a la carte had great food and an even better experience that included entertainment and interaction. Our garden view room was lovely and kept very clean. The entire r [... read more]

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Loves to go on vacation  - 

Verified Purchaser

Iberostar Selection Ensenachos: Great resort but terrible flight

Resort was beautiful and staff was amazing. Rooms were a little outdated but we're cleaned daily. Food was average but we could always find something to eat. Really enjoyed the food at the beach grill. Food was cooked fresh right in front of you. The beach was beautiful and water warm and clear. It would of been nice if there were more cabanas because if you weren't on the beach by 7am you were out of luck. Overall had a great vacation. Great service at the buffet from our server Yuri. If you ca [... read more]

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Tommy22  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Clean, fun and Friendly

This is the first experience my boyfriend and i have had in an all inclusive resort... we would definately go back.. The Staff we very friendly, we had alot of fun with them.. (I miss them) Efron, Blackie, Chocolatte, and Luci... we done the dune buggy and Snorkeling excursions, the tour guides on both were very helpful.. The food was great.. Brazilian, Mexican and Japanese Ala Carte were very good... Good bang for your buck...

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Diymom  - 

Verified Purchaser

Iberostar Selection Playa Mita: Perfect vacation!

The staff friendly, professional hard working. Entertainment staff were very energetic and fun. Rooms perfect with amazing views and kept spotless all week. The food was fantastic very tasty our favorite was the steak house. The grounds were impecably kept. We went as a couple, this is a family resort there is lots for kids to do all day, smiling faces everywhere! One of the most relaxing vacations we have ever had! Loved it will definately go back!

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Worldtraveler  - 

Verified Purchaser

Hotel Mojito: Beautiful Beach, Resort was okay...

The hotel grounds were actually very nice and clean, all the gardeners and cleaning staff worked hard. Rooms were old and run down, our toilet didn't work and the room smelled really bad (toxic), a technician attempted to fix it but never did. You only got decent service if you tipped, tipping was expected ALL THE TIME and if you didn't tip once you would not get service the next time. I was at the Grand Caribe a few months back and what a difference, service and staff was excellent despite of t [... read more]

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Saucelyf  - 

Verified Purchaser

Iberostar Waves Cozumel: Good Resort

We enjoyed our stay at the Iberostar April 25-29. Staff were friendly and food was great. Rooms were a bit dated. If you are really fussy it's not the resort for you. Enjoyed my mornings on the porch drinking coffee in the hammock. lots of activities going on if you want to join in. Beach in front of this resort Is rocky. You have to walk out on the dock and go into the water from there to swim.

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HenkJ  - 

Verified Purchaser

Iberostar Selection Ensenachos: amazing location

The Ensenachos has two beautiful beaches but there is not enough shade provided. Too few palapasses and many of the ones that are there have part of the roof missing. The resort was not nearly full (don't believe staff when they tell you that the resort is full, they are trained to say that) and still, when you go to the beach, say 10.00 am, you won't be able to find a place in the shade. This was very disappointing for us as the beach is the main thing for us to go to the Caribean.

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Marg3  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Iberostar Rose Hall Suites

Everything was amazing: food, beach, pool except that the last two days of our stay the air conditioning broke. The hotel did not say or do anything. Awaiting Air Transat rep. will be in contact with us from April 29th.

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Maria M  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great Resort don't be afraid to book it

The resort is very nicely set up and everything is close be. Very clean but it could do with some upgrades in the rooms and the buffet. However with this said for Cuba it's a pretty good hotel. I would recommend that that get better beach chairs because the plastic chairs are hard to sit in all day if you are a beach person. Food was ok. Always found something and there is always pizza and pasta made for you. coffee was excellent and the drinks in the lobby were good especially the mojitos Ent [... read more]

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Shaunna  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Great Time!!!

The grounds at this resort are beautiful. There is lots of wildlife and the ground are very lush with greenery. Everything is really spread out so if you mind walking this is not for you. We enjoyed the pool, beach, food, and we met lots of great people.

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CinBuz  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: WONDERFUL!

Checked in by Shelly. We couldn't get a room close to our family members (they booked with a different travel service) so she upgraded us to an ocean view, her idea, because she was sorry she couldn't get us close to my "mommy". That was the beginning of many wonderful surprises at this resort. Low end? If the service at this end of the resort is low end, then they must be fed with golden spoons at the Suites and Grand. The staff was exceptional. Even one of the gardeners asked if he could help  [... read more]

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Karebear72  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Great holiday!!!

The staff were very accommodating and friendly and the rooms were very clean. I found the resort to be a bit too big for my liking. I mean it was good walking but lots of things were farther than I would have liked. The kids club however was AMAZING!!!! For the kids. They had a blast there and I couldn't get them out. They always had activities for them and made them feel comfortable. They came back every day with something new that they made or did. I would highly recommend them if you go to th [... read more]

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