Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful surroundings

Lovely rooms, beautifully kept grounds, friendly service, adequate food, fantastic beach, large clean pools, WI-FI access-reasonable cost per hour, entertainment was good to excellent, specialty restaurants varied in quality from fair to very good. Although this is a five star hotel in Cuba it is not equivalent to a five star hotel in Canada and if you visit Cuba you have to keep in mind that there will be differences. The hospitality is wonderful!

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Private  - 

Verified Purchaser

Paradisus Varadero: Definitely will return !!!

This was a beautifully laid out and very well maintained resort. The size of resort was perfect, everything was in good proximity and easy to walk to. The A La Cart restaurants were very, very good and there was a 24 hour snack bar on site that we ate 70% of our meals at. The pool was beautiful and could see the beach and ocean from pretty much anywhere you stood, the landscape is awesome !! Staff was great, helpful and always offering you something. Definitely, will return.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great hotel

The hotel is very nice. I found the food good and loved the idea that I could book all the a la cart on line This saved me from lining up and waiting to book a restaurant. Alot of people complained that it took forever to book at the hotel. Some of the staff was not the friendliness I found and slow. The rooms were very clean and we had no problem with the housekeeping. The mattress was not the best and the rooms could use a face lift. The entertainment was very good but could use more music an [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fabulous service,food and rooms

Went with 3 girl friends for a fun week. The food was fantastic, the service exemplary (special shout out to Javier in the lobby bar). One of the group had a seafood allergy and all the restaurant staff absolutely assured her that there would be no cross contamination. The vibe was very chill and it was definitely an older crowd than I was expecting but a fabulous week at a beautiful resort. Would definitely go back.

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Katc  - 

Verified Purchaser

Melia Cayo Coco: Nice resort

Firstly do not take airline Cubana. The plane was in need of repair, the lights didn't work then the starter wouldn't start. Took over an hour to get the plane in working order before take off. As for the resort its older but in good shape. The mattresses are very hard, feels like your sleeping on plywood but the rooms were clean and nice. There was good variety of food. Most things were very tasty Staff was very pleasant and informative Exchange rate from CAD-CUP was .67 to .75 depends o [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: FANTASTIC RESORT!!

This is the second time I have been to Melia Marina resort in Veradero Cuba. The resort is beautiful and so very clean. The staff are friendly and helpful. I had a wonderful time...........again and would highly recommend trying it. I know everyone complains about the food in Cuba but it was good and there is always something to find that you will like. Walking over the bridge to go to the beach did not bother me in the least but if you are looking to be right on the beach this is not for y [... read more]

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Jerri  - 

Verified Purchaser

Sol Palmeras: Nice Resort!

This Resort was very Nice! This was my 4th time to Cuba and the Sol Palmeras was by far the best resort I have stayed at so far in Cuba. It was very clean, even the bathrooms. The buffet had a great variety and for the most part the food was hot. Fresh Omelet bars at breakfast and Fresh Meat Cooked to your liking at Lunch and Dinner. I do have one complaint with the main Buffet the hours they were open were not the greatest, breakfast was from 8-10 however I did notice they were usually open [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Awesome Resort

This Hotel is amazing, the staff are incredible, the food was fantastic and the beach and pools were perfect. We had an amazing time here and will definitely return in a heartbeat. The rooms are very nice and everything worked well.

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Private  - 

Verified Purchaser

Melia Las Dunas: Resort has gown down

We've been to this resort two years ago and found it quite nice then. For that reason, we decided to go to that same resort this year in February. PROS: - Beach was amazing - relaxing pool was nice (adult section of the resort) - service for drinks at pool and beach - very decent bedroom - bedroom always clean (maid changed towels and sheets when we asked her to) - beautiful gardens CONS: - night entertainment not published anywhere, therefore we didn't know what would happen 100%  [... read more]

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TomP  - 

Verified Purchaser

Melia Jardines del Rey: Large Beutiful Resort--Amazing Beach

Jardines Del Rey is a large property consisting of 26 apartment style buildings; three floors in each. (stairs only) Our room was large and kept VERY clean. The maids were most friendly and very much appreciated the gifts or tips we left each day.You will do a lot of walking to get around, but the grounds and staff are both very nice. There are large golf cart type vehicles to help you get around if needed. The pools are spotlessly clean and vary in depth, to suit all types of folks. The beac [... read more]

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TOMT  - 

Verified Purchaser

Melia Las Antillas: Great Resort

First class facilities. Food was excellent. Only criticism was the Wi Fi reliability and the lack of rooms with double beds on upper floors. The staff at this resort were exceptional, from the resturant to the outdoor activities. The three a la carte are amount the best we have ever dined at.

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Pa Pa Dan Dan  - 

Verified Purchaser

Tryp Cayo Coco: This resort was awesome for the price !!!

The hotel was aged , the rooms were clean , the maid service was great ,the food was very good ,the grounds were well kept and the service was very good , the entertement and the beach were awesome !!!!

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Private  - 

Verified Purchaser

Melia Las Antillas: Good time

Just got back from a week stay at this resort. We stayed in the concierge suites. Well worth the extra money. Entertainment, food, room service all 4 star. They could improve on specialty drinks, nothing was frozen. Beach was fabulous. What made our trip special were the Canadian and Cuban friends we made. Would definitely recommend this resort.

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Frapic  - 

Verified Purchaser

Melia Cayo Coco: The right place

The hotel and grounds were always clean and uncluttered. Lots of seating and shading available around the pool and at beach side. Beach areas were always kept litter free and tidy. Plenty of different eating and drinking areas aside from the main dining room. A great assortment of dining experiences throughout the hotel grounds, something for everyone, with very tasty self-serve or made to order meals. You should not go hungry or get thirsty. The staff could not be more accommodating. Any reques [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Clean but needs improving

This hotel is advertised as a 5 star however I would rate it a 3 star. Clean overall, booked Elegance package and our room certainly was not the junior suite you see online. Major issues: poor lighting on the resort walkways at night and the buffet service was extremely slow and lackluster. Difficult to find a clean table with cutlery and servers very inefficient and non existent. Expect to sit for 2 hours at the A la cartes. Beach great however can be dangerous if you don't go down the slope sl [... read more]

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Sally  - 

Verified Purchaser

Melia Las Antillas: Great value for the $

The hotel was nicer then expected. Very clean and good service. There was always plenty of shade at the pool,or beach. Food was typical resort food, a little bland for my taste, however how can you complain about having delicious lobster for 4 of the meals! Lobby bar drinks were the best and mojitos from the mojito bar were always spot on.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Always happy to return to the Paradisus😀

This was our third visit to the Paradisus, and we still return home with the intent to return the following year. The staff at the resort really try their best to keep everyone happy. Many will often go out of their way to ensure that your stay an enjoyable one. Although the variety of food after 12 days can become a little tiresome, it does not disappoint. I would say that it was seemingly better than last year. Of course, the 4 A La Carte restaurants are at your disposal to add extra var [... read more]

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Ashleigh  - 

Verified Purchaser

Tryp Cayo Coco: Will not be returning

There was so many things wrong with our stay I'm not even sure where to begin. I'll start out by saying we are very laid back, easy to please people. Our expectations were not high for the price we paid. However I was shocked with how unsatisfactory our stay was. We had actually booked our vacation at Tryp but got bumped to Sol a few days prior to leaving. So not off to a good start. Once we got there we were told it would be half hour wait for the room. When we came back they said another hour, [... read more]

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Gaston  - 

Verified Purchaser

Sol Varadero Beach: Outdated resort

The hotel grounds are nice but the hotel rooms are out dated and need a major face lift. The public washrooms are unsanitary, no toilet seats in the ladies washrooms and no toilet paper to be found anywhere. The fridge in the rooms are empty of refreshments . On the positive side the beach is very nice. One day the main pool was closed to the public the maintenance man was painting the border around the pool.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Beautiful resort

Beautiful rooms, pool areas and beaches. Food was amazing and lots to choose from. Service was wonderful. No complaints at all except for men having to wear pants to the buffet at night, which is pretty minor!

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