Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Going to Cuba 29  - 

Verified Purchaser

Riu Guanacaste: Very nice

Grounds very well kept. Beach good use some tlc. Rooms nice. Pools lovely. Food very good with a nice selection of fruits and vegetables every day. Drinks plentiful and well made. Resort is a distance away from nearby towns. Shade plentiful, weather hot!

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Big Chief  - 

Verified Purchaser

Riu Guanacaste: Rough Edges but Great Vacation Spot

Beautiful hotel and grounds, top notch buffet, great bars, great excursion options. Terrible a la cart restaurants, air conditioning didn't make the room dry, just cool and damp, they water the grounds with grey water which smells like feces, after hours food is awful and when it runs out you're out of luck.

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JulieG0914  - 

Verified Purchaser

Riu Palace Antillas: Beautiful People

The resort,grounds, beach area were extremely clean. The Food was Fabulous and the Staff so friendly, respectful and helpful. Long beach to walk on, lots of activities, good entertainment at night and during the day.

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Opulentus  - 

Verified Purchaser

Riu Santa Fe: Amazing resort and experience

First off, there have been some bad reviews recently. After being here I have no idea why. So happy we went and ignored the recent bad reviews. Everything was so amazing! We're a younger couple and went for a week. This place has something for everyone. Great food at all times of the day. The buffet has a lot of options. For breakfast, lunch, and supper! Even if we couldn't book at any a la cartes, we would be happy with the buffet all week. Overall the food was delicious almost every time we a [... read more]

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Wasted  - 

Verified Purchaser

Riu Flamingos: Not what it should have been

Sewer back up smell In rooms (6th floor). Mattress cover in pieces (very inconfortable) Very noisy adjacent property mainly at night (south side) Few times we had to ask to have the room done before 4:00pm. (Too busy hotel or not enough employees) Same with restaurant : service very slow even when you see the employees rushing around. Dry and wet food left on supposedly clean dishes. Red flag on the beach for the 14 days stay.

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Aebumble  - 

Verified Purchaser

Riu Santa Fe: Not the Swankiest but FUN!

The staff/servers were delightful and very helpful. Great ocean and pools! The view is stunning + you gotta check out Lover's Beach!! Buffet is decent. Avoid "Asian" restaurant at all costs - horrific!! Steak house + Mexican were decent. Terrible plastic sheet on our bed, but we took it off and slept comfortably. 2 out of our party of 6 people had their cell phones stolen.

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CanadianGirlnextdoor  - 

Verified Purchaser

Grand Memories Varadero: Exceptional customer service

From the minute we arrived we felt like VIP. From the speedy shuttle to our private lobby, quick effortless check-in, gorgeous view of the pool, private 24 hour lounge, 24 hour room service, our own exclusive Sunwing rep for the Santuary only, our own restaurant availble for breakfast, lunch and unlimited bookings to all the restaurants and our private butler service available at the sanctuary lobby. Management was always available on hand for any concerns you might have and I really felt like t [... read more]

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LoriPyzik  - 

Verified Purchaser

Riu Santa Fe: Awesome vacation!!

The hotel was gorgeous, the food was delicious and the room was clean and comfortable. Nice location...close to the marina and shopping. I would highly recommend this resort to anyone looking for a memorable vacation.

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VIKTORRR  - 

Verified Purchaser

Senator Puerto Plata Hotel: Great resort

We stayed for a week in January 12-19, 2016. Premises are very well maintained. Clean and quiet room and delicious food at restaurants. Grilled salmon at a-la-carte restaurant is fantastic! Beach is nice, but be careful entering the water, as rocks are everywhere. Please have a pair of swimming shoes. Also you may wish to bring one US dollar bills for tips, as the smallest Dominican Peso banknote at Reception exchange is 100DOP, equals $2.1 US. Nice and friendly staff makes you feel great. Many  [... read more]

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Karry  - 

Verified Purchaser

Grand Memories Varadero: Worst resort I've ever been too

No lights at night on pathway by building 20(pitch dark needed phone flashlight to see path) dirty sheets, pillows smelled of mildew, garbage floating in pool, no new or clean towels, buffet horrible, friends both got really sick transferred hotels after a day and half. Either bed bugs or sand fleas not sure but multiple bites. Management does not want to acknowledge guest with complaints probably because all guests we encountered were unhappy and couldn't wait to leave.

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Kezia82  - 

Verified Purchaser

Riu Palace Antillas: relaxed vacation

Hotel was pretty clean, staff was very inconsistent - food was pretty good. Not sure if an Adults only is supposed to be that quiet. Usual daytime entertainment, next to none in the evening. For my honeymoon I expected alittle more attention and service. Wasn't treated any differently. For the value of the trip I felt I overpaid.

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Carmen  - 

Verified Purchaser

Sol Turquesa Beach: The Staff at Memories make the trip!!

My boyfriend and I stayed at Memories Holguin the week of January 14th until the 21st. We loved the resort and morn than likely will return. The Food. The breakfast was not that great but we got by. Not a fan of any buffet. The a la cartes were great. We did the Cuban, the Italian and the Seafood and really enjoyed them. The Drinks. No shortage of water in the room which was great. The wine was not too bad. We had a few different cocktails and they were excellent. The coffee, not a fan. But love [... read more]

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Poush  - 

Verified Purchaser

Riu Palace Paradise Island: Nice but Small Resort

Very small Riu Resort. It for sure should not be named a palace. We have been to many Riu's because we love the Riu's. This hotel is the same as the rest of the riu's except on a very smaller scale. The food was awesome all the time. The steak house even had Lobster tail for an alacart which was a surprise. The beach is nice except its too bad they cant keep the locals away. We all go to the beach for rest and relaxation. The locals keep bugging you to buys what ever they are selling. This part  [... read more]

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CanadaEH  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Great trip

Overall the resort was beautiful and well maintained. Pools were clean and the staff worked hard to keep up the resort. The food and staff were good. Only real downfall for us was we thought the night time entertainment was lacking. The 24hr snack bar could use an update as well. Close to downtown Cabo and sight seeing. So overall a great resort and vacation.

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Chotasher  - 

Verified Purchaser

Riu Palace Cabo San Lucas: great hotel for a family or with friends....

Everything (except **) was great, esp. the dining and wining....extremely clean, polite servers, beautiful pool... ** - could do with some more mexican music and entertainment...that disco stuff is so routine these days.....!!!!

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Bernie  - 

Verified Purchaser

Grand Memories Varadero: Great resort

The hotel was good, the food was OK, just really disappointed the we did not have good weather, would have liked to see a few more choices for drinks as I only drink alcohol on the rocks. Overall very friendly people

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Unks3  - 

Verified Purchaser

Sol Turquesa Beach: Wonderful holiday!

We were a family group of 3 grandchildren, our two daughters and my husband and I. The resort was perfect....met everyone's needs and expectations. The pools were amazing! Staff was friendly and helpful and so welcoming to the children. Grounds were attractive, shows great. Food was fine....lots of variety although a wee bit repetitive but fresh , well cooked. Rooms were very clean, beds extremely comfortable. Kids loved the snack bar. Beach was fine...kids enjoyed looking for little shells. We  [... read more]

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Lisa1234  - 

Verified Purchaser

Riu Tequila: Best overall resort

We stayed at the Riu Tequila January 11-18, 2016. Of all of the resorts that we have stayed at, 5+ and 3, this one has the best of all the properties that we look for in a vacation. First off I will say that if you go looking for problems, you will find them. Some reviewers complain about age and wear and distance of beach. The positives outweigh these very very insignificant and minor aesthetics. The staff is friendly, helpful and exceptionally interested in comfort. We were a party of 11, so s [... read more]

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EBBE  - 

Verified Purchaser

Riu Palace Antillas: Loved our trip at Riu Antillas!

We loved the resort with excellent food selection lots of seafood and great service. The adult only resort was our preferred choice and we were not disappointed. The beach area and resort grounds were always clean and tidy. The higher floor rooms have a great view of Aruba. Would definitely return and recommend Riu Antillas.

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Fireball  - 

Verified Purchaser

Sol Turquesa Beach: A great experience

Very pretty resort with a gorgeous lobby. Big spacious rooms and beautiful pools. Food was good and the staff very friendly. Public bathrooms needed better upkeep and mosquitos were terrible. A good experience on the whole.

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