Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Eliane  - 

Verified Purchaser

Blau Varadero: Amazing resort

We really loved this small resort it has very easy access to everywhere you want to go. It has good food at the buffet and also at the 2 a la carte. You can have food available 24 hrs Personal are very friendly. Shows at night are good. Very clean..very nice beach if you like long walk.i would recommend it

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Margarita Crew  - 

Verified Purchaser

Melia Peninsula Varadero: Deceiving

When we showed up to the resort the photos did not match in real life! Our key card didn't work twice in our 5 day stay, air didn't work, shower leaked, beds are as hard as rocks! no lamp shades, no screen door.. the food at the buffet was gross! Only good thing out of this trip was being with family the weather and leaving the resort and going into town for the day! Very dated resort ..so disappointed in this resort and the amount of money we spent! Do not recommend

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Irene  - 

Verified Purchaser

Melia Peninsula Varadero: Melia Mgmt needs to evaluate!

Arriving to the resort the grounds are beautiful. Well kept and clean. The beach is beautiful. Food is ok... its doable. I suggest to have real orange and pineapple juice. Also more selection on fruit. Very limited. The front reception has terrible customer service :(. No smiles or warm greetings nor are they helpful. We went through Air transit, Denise the rep was too glued on her cell phone and even look up at me when I said hello. Marguerite answered all my questions with a smile. Also my cou [... read more]

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Motor66  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Excellent Resort had a great time.

I had been at this resort 10 years ago .I decided to go back because I knew It was a good place back then and still owned by Iberostar . I took My wife for here first trip to a southern island and wanted it to be the good experience that is was .The rooms were clean. The lobster night at the main restaurant was fantastic and the creole restaurant was our favorite and I loved the pizza nice thin crust with real cheese(not the processed stuff) If you go for a beach vacation in Varadaro this pla [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Gorgeous Resort

This resort was all we could have imagined. We loved our time there and would consider returning for another great time. Staff food room beach name it it was great. There was no reason for anyone not to eat food at this resort. The variety was so good. Rooms were kept clean. The grounds were so beautifully kept. It sure takes a lot of hard work to keep them looking like they do. Hats off to your grounds keepers. Public washrooms very nicely kept.

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Erlee  - 

Verified Purchaser

Starfish Jibacoa: No reason to go anywhere else

9th time to cuba. 4th time to this resort. This is our home away from home. Snorkeling. The staff. Nearby restaurants. Within an hour from havana or veradaro. Did i mention the snorkeling?? We will be back again and again to visit our almost all Canadian returning guests. Value priced right. The only reason we would stop going is if tripcentral raised the cost.. c ya there

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Cathy  - 

Verified Purchaser

Sirenis Tropical Varadero: Needs improvements

First I must say that I am not impressed with Sunwing, this bit has nothing to do with the resorts its self, but needs to be said. We have never paid for seat selection in our 11 years of traveling and we have always been able to sit together, this year when checking in at the airport the Sunwing agent told us that there were no seats together unless we wanted to pay an additional $50 each, then we could sit together. This tells me that there were in fact available seats together, and as we were [... read more]

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Went downhill!

We stayed here 3 years ago and loved this resort. This trip, it was the worst resort I have ever been to. Resort had minimal staff, regularly ran out of cups, beer, rum and tequila. The food was TERRIBLE, the snack bar had burgers with no bun and spaghetti that’s it. The room was musty, damp and run down. The entertainment was good and the staff you seen were amazing. This resort should not even be a 3.5 star it should be shutdown and overhauled.

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Private  - 

Verified Purchaser

Starfish Jibacoa: Excellent Relaxing Vacation

We have been to various locations in Cuba and our recent trip to Villa Jibacoa (Tropica) was the most relaxing trip we have enjoyed. The grounds are very spread out and well cared for. While we were there the maintenance staff was continuously working on fixing the pathways which meandered over the entire layout. There were ample loungers for everyone and we never had to reserve, although some people did. The staff was excellent from the maid service to the entertainment staff, gardeners, ba [... read more]

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Darlene  - 

Verified Purchaser

Playa Vista Azul: We would not return to this resort!! Not worth the money that was paid!!!

If you don't take the privilege package it is impossible to get into the a la carte's. Certain areas on the pool/ocean area you are also refused service if you are not privileged customer. The only entertainment is one show at night, which the dancers were wonderful but nothing during the day! We ended up in a room on the patio facing construction and the highway and was impossible to sit outside because of the ciment drilling, trucks digging, and highway noise. Even with our door closed we hear [... read more]

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Private  - 

Verified Purchaser

Palma Real: Fun Trip with My Sister

Although I had a great time spending the week with my sister. The resort was nothing to write home about. Extremely dated, and lacked the quality that I thought it would be. Although clean the rooms had holes in the walls and the trim was damaged. The staff was friendly and accommodating.

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Steve  - 

Verified Purchaser

Iberostar Origin Tainos: Just as expected !!

This is our 4th visit to Iberostar Tainos, in Varadero. It's the old story, if it ain't broke, don't fix it !! This is a beautiful little resort situated on one of the nicest stretches of beach in the Caribbean. You don't have to walk forever to get from one end of the resort to the other. You can get anywhere in two minutes. The staff is always friendly, and will do anything to make your stay better. The grounds are beautiful and the rooms have all been recently renovated. We stayed in an upper [... read more]

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Private  - 

Verified Purchaser

Melia Las Antillas: Melia Las Antillas

Really enjoyed this resort. Beach is spectacular and the grounds beautiful.The rooms we large and spotless. I was pleased with the meals and choice of food. The workers are very friendly and helpful. The bars were well stocked. My only disappointment was that you had to get to the beach very early (between 6:30 am to 7 am) in order to get a nice lounger.

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Private  - 

Verified Purchaser

Starfish Jibacoa: A quiet paradise

The Villas Jibacoa provides a quaint, basic accommodation against a paradise of spacious & uncrowded beach, accessible snorkeling and diving right off the beach. I loved my little bungalow right in front of the beach! A hidden gem for low cost; what a find. Given the modestly priced stay, I was very impressed with the outstanding service, genuine friendly nature of the entire staff. The waterfront team and available services were especially noteworthy. This is a travel destination where I fel [... read more]

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Leslie  - 

Verified Purchaser

Melia Las Antillas: Not a good experience for me

Stayed February 21-28, 2019 Package - The Level (Concierge service) Our package included 4 a-la-cart meals and a special lobster dinner upon request. Rooms for this package are located on the 4th and 5th floor of the main building. The concierge is located in a lounge on the 5th floor and is generally open from 7am to 7pm, but does close from time to time briefly for the ladies to have their meals and presumably take breaks. The 2 ladies working in the concierge lounge were very nice and it [... read more]

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Lit'l V  - 

Verified Purchaser

Palma Real: General resort

As for this hotel the location is awesome close to park beach town markets pharmacy banks car rental scooter rental. As for the rooms it's a bit dated rust an some mould very basic no alcohol in rooms no refills in fridge have to pay for beach towel had some plumbing an hydro issues but expected for an older hotel. Nightly shows very creative the food is good as I'm not one for spicy foods fruits were okay drinks ok didn't do a LA care dinners wasn't advised as to how to book an not always open [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Beautiful grounds

the grounds are kept great. rooms need work. the beach was kept clean .they need more bars at the lobby. it was a short walk to the marina 15 mins. we were there feb.23 to Mar.2 2019. weather was great over 30 and sunny every day. food at the buffet was not good but you got to remember your in cuba. if you go to this resort go with an open mind and have fun.

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KarenP  - 

Verified Purchaser

Melia Las Americas: Love this resort

Melia las Americas is a beautiful hotel. We thoroughly enjoyed our stay. From the moment we arrived we felt the staff were attentive and did the best they could to make our stay enjoyable. The surrounding pools and lounge areas are totally relaxing, and there is a variety of places to eat during the day from buffet to snack bars and restaurant area. We will definitely return to Melia las Americas

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Private  - 

Verified Purchaser

Starfish Jibacoa: An enjoyable stay

We stayed at this resort for one week at the end of February. The staff at the resort are extremely pleasant and helpful. We stayed in a bungalow and it was very comfortable. The air conditioning worked well and we always had hot water. The snorkelling is fabulous. We were able to easily swim out to the reef, where we saw lots of beautiful fish, rays, and other sea life. Please note that you must bring your own snorkeling gear. They do not have any for rent at the resort. The food wa [... read more]

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Robert  - 

Verified Purchaser

Playa Caleta: Great place for a great price

Let me start by saying that I had a great time at the Puntarena. 30 minutes from the airport. Thank you Janet Merrill from Trip Central in Hamilton who arranged everything for me. Stayed 8 days for under a grand. The staff are amazing. Shout out to Clara at front desk. She always took the time to talk to me. She took care of business and also would take the time to say how everything was.(And say hi to my girl when I videochatted with her) Another shout out to Gloria and Idelys at the front des [... read more]

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