Starfish Jibacoa: Amazing resort

Beautiful resort but needs a lot of work, special the rooms.The snorkeling was excellent and close to shore. The grounds were very well kept .. Over all very relaxing and low key vacation, this place may not be a good fit for those that want to be on the go all the time but this is the perfect place for relaxing.

Iberostar Grand Packard: Very fancy

This hotel is top of the line. The buffet breakfast is excellent and high quality. The pool is spectacular. The room was perfect. it is worth paying about 60 US per week extra to get an external view of the ocean. Hugh

Grand Memories Holguin: All that glitters is not gold

The hotel is new, extremally well laid out, beautiful beach and pools with a great staff. Downside is repetitive meals and lack of mixes to make even basic drinks. We were in a 5th floor suite and the elevators were not working the entire time we were there (2 weeks)

Resonance Blu Santa Maria: Lovely Resort

I really loved it there. The grounds were beautiful, everything was well maintained, clean, and the staff were always happy, smiling, and eager to please the visitors. Its a large resort, so walking to get to lobby, pool, and beach were unavoidable but I loved the exercise.

Iberostar Selection Esmeralda: Amazing resort

Just got back from a week at this resort !! It was fantastic. The beach was amazing ,our room was beautiful!! The food was a bit hit and miss , nobody went hungry, The lobby was great with some entertainment, the whole week was sunny , can’t ask for anything better than that ! Thanks for the lovely week in the sun !!

Iberostar Origin Daiquiri: Awesome Experience

The beach is absolutely perfect. The staff was friendly and genuine. The facilities were well laid out and the accommodations exceeded expectations. We spent very little time in the pool but it was very nice.

Grand Muthu Cayo Guillermo: Stay away!!!

The hotel was great till we seen cockroaches everywhere in the buffet. There was so many cockroaches and even had them on the bread. If we didn’t see any of the cockroaches,The food was actually really good at this resort. One of the best hotels in Cuba that I have stayed at that the food was actually good. But even though the food was good the cockroaches killed the vibe for us wanting to ever return to the Grand Muthu. All the bathrooms near the pool were always flooded. I’m sure peo [... read more]ple are using the pool to urinate because the bathrooms were disgusting. There was no bathroom near the beach it was out of order. So, besides, the roaches and the bathroom situation the resort overall was OK, but I would never go back because of the roaches!!!

Resonance Blu Varadero: Disappointing trip

After being there six times I find this hotel has completely fallen apart. The service is not what it used to be in the hotel itself is not what it used to be picking in choosing what days they would have bread available and just “pour people skills by a lot of the staff expecting tips and window tips were given no service was given you get tips from service not before service is given. This hotel was very good to us in the past but this time around we found it very disappointing. I only hope  [... read more]that they take this information and bring them selves back to the resort that I used to know them to be, a lot of lights out on a lot of bathrooms in the main resort with no toilet seats on them. Very very poor first impression for anyone old or new going to this hotel.

Hotel Bella Costa: Amazing time away with friends

I was here in October 2023 and then in January there was a big difference no white wine no butter I only drink wine so was a bit unsatisfied!! But the beach was amazing some of the staff was amazing some no so well but I would go back again for location beach and some staff !! Overall I will give another try I like the bungalow better then in buildings maids were good 😊 care taker’s friendly front staff amazing never had a problem à la carts were the best buffet was average for Cuba 🇨ðŸ [... read more]‡º

Grand Aston Cayo Paredon Beach Resort: Fantastic

The resort was fantastic. The staff is friendly and the hotel is clean. The beach is fascinating and the overall layout is great. The food needs more variety witch is the only downside for this resort. The entertainment was great .

Melia Las Dunas: Wonderful Vacation

We had a wonderful 2 week vacation on this beautiful resort. Our room was clean and comfortable. The grounds are beautiful & well maintained. The food was good. The beach is beautiful. The staff including Allyea, Lily, Yosneil, & Amaria in the lobby bar, Barbra in the bbq, Frank & Nuriely in the Buffet, Yari our housekeeper, and gardeners Hector & Mickey were amazing.

Starfish Cayo Largo: Absolutely wonderful

We stayed in block 49 April 14-21. Our view was amazing the butler was the best.it was our anniversary and he se our room up with flowers, some decorations and champagne . The food at the resort was delicious all the staff were great to deal with. The pool was gorgeous everyday.

Starfish Jibacoa: Amazing resort.

We love this resort. We had not been for 3 years due to Covid. On our recent return we noticed a lot of positive changes. The grounds were beautifully maintained. We enjoyed reconnecting with staff and were happy to see them and meet new staff. We found our room was excellent. The resort staff were helpful and attentive and willing to help with any issues. They made the stay comfortable. The food was very good even with shortages. I cannot say enough about how well we were treated by all the  [... read more]staff. We are hoping to return next year.

Grand Muthu Cayo Guillermo: Great Resort

There were no food shortages. Room was clean, pool was clean. Beach was amazing. Bottled Water available at all times. Lots of choices in buffet. It was the same as before Covid. I would go back.

Iberostar Selection Esmeralda: amazing resort

this resort was very new and extremely clean throughout. The rooms were clean, roomy and also well stocked with water, toilet paper and towels. it had an ironing board, iron , umbrella and a weigh scale.The only thing missing was a coffee maker which could have been useful.The mini fridge was restocked daily with water. The bed was comfortable with clean sheets and the cleaning maid was efficient and thorough. The grounds were clean with the ground crew , gardeners and pool staff doing an excel [... read more]lent job in keeping this resort clean. The public washrooms were always stocked with toilet paper and again amazingly clean. The buffet was average cuban food, better than expected as per previous reviews with most commodities on hand. No shortages of coffee, milk,bread, eggs, bacon etc. and the waiting staff was friendly and efficient replenishing your drinks and/or removing plates etc. The 24 hour snack bar had ample drinks, burgers, hot dogs, spagetti and chips when ordered. The staff did not bother us to change canadian coins and only did so when approached by us . We used only US dollar bills and exchanged them for larger denominations at end of or trip. The shortages people are talking about such as milk, bread ,mix were only temporarily and restocked later in the day or next day. In fact you could be missing a mix at one bar yet the next bar will have it. The weather was great, sunrise was beautiful, beach was spectacular with lots of loungers and shade. The best beach i have seen elsewhere. In closing, this resort is new, spacious but not large and extremely clean. i i

Grand Memories Varadero: Mediocre resort

The hotel room was very outdated and needed repairs. There was a severe musty smell and the door lock was not working and our third floor flooded the second day we were there. Not very impressed it was stressful the first two days, after complaining with customer service we were upgraded to the diamond service. We struggled to have clean towels every day and we had to use the same beach towel for three straight days which was not acceptable. When attended the pool towel station we were told no [... read more] clean towels keep the one you have. We were upgraded to diamond service on the second day, we were able to order mojito drinks and we were allowed to eat at the gourmet restaurant which was decent. Overall we made the best out of our vacation but will not go there again. I do not recommend this hotel.

Playa Cayo Santa Maria: Don’t go there, not even a 3*

This is the worst vacation I’ve ever been on. Here’s all the things that were wrong : - no mini bar even though they claim they offer it. - everything is dirty and the room cleaning service is sub par. It still looked dirty - no vegetables and fruit variety: the only ones they offered were cabbage, tomatoes (green), cucumber, passion fruit, pale pineapples and white watermelon. Only one day they offered bananas and people were taking a lot of them for their room because there’s nothin [... read more]g to eat. - no service at the buffet. Only one morning out of the 7 days I got water and coffee. Never had any service and I had to spend 5 mins to find a place to sit with cutlery. - staff are super harassing towards female guests. They whistle and yell at us to get our attention. It’s disgusting - staff looks miserable it’s super depressing - staff went out with some guests and left one of them to find the resort by herself in pitch black middle of the night on the beach. She came back crying cause she was so scared. This was unacceptable. - if you want coffee in the morning, prepare to wait for 20-30mins at the coffee bar. Only one machine and staff member there.

Sirenis Tropical Varadero: Good Times!!

This is my favourite hotel. I have stayed here many times before Covid and three times since. Of course things have changed over the years not just the name. The management of this hotel are visible, helpful and very professional. The return of full time staff is slim but they work with who they have to do their best. The rooms are clean, towels and linen are fresh daily. I’m not sure what has taken place with the air system but the a/c wasn’t great, could be that there is shortage of gase [... read more]s at this time or the compressor was down. Who knows!!The fan was working. Chlorine is another shortage right now but the pools were clean and warm for a swim. Bar staff are amazing at making drinks of many tastes with what was available. The food is plentiful in all categories, bread and buns are my favourite and yes there was butter every time.

Vila Gale Cayo Santa Maria: Amazing beach

The resort is relatively new and the staff are awesome. Management staff including Pedro and Vicente went above and beyond in ensuring that our stay was comfortable and had everything we needed. The food was a bit challenging due to supply issues. There was always something to eat but lacked in variety.

Gran Muthu Rainbow Cayo Guillermo: Very clean and beautiful resort!

Very disappointed that only 2 of the 4 restaurants were open each night. We didn't get all the reservations allowed. The lady responsible to make restaurant reservations with is not the right person for the job....a long ways of being there for customer service. She manages to complicate the uncomplicated. She gives you a date and writes another one and then tries to accuse her co-worker of her mistake when confronted ! A lot of customers were not satisfied of her service and decided to deal onl [... read more]y with the guy (her co worker) who is very good for the job because he has the customer at heart. We couldn't get reservations but some nights the restaurant was half full and sometimes even less. Unacceptable! ALL the other staff were very pleasant and hard workers.