Riu Santa Fe: Not the Swankiest but FUN!

The staff/servers were delightful and very helpful. Great ocean and pools! The view is stunning + you gotta check out Lover's Beach!! Buffet is decent. Avoid "Asian" restaurant at all costs - horrific!! Steak house + Mexican were decent. Terrible plastic sheet on our bed, but we took it off and slept comfortably. 2 out of our party of 6 people had their cell phones stolen.

Grand Memories Varadero: Exceptional customer service

From the minute we arrived we felt like VIP. From the speedy shuttle to our private lobby, quick effortless check-in, gorgeous view of the pool, private 24 hour lounge, 24 hour room service, our own exclusive Sunwing rep for the Santuary only, our own restaurant availble for breakfast, lunch and unlimited bookings to all the restaurants and our private butler service available at the sanctuary lobby. Management was always available on hand for any concerns you might have and I really felt like t [... read more]hey listened to their guests. All the servers we had were exceptional and did their best to accommodate any requests. Additionally I loved the nightly live entertainment they had at our lounge bar. All the bands were amazing with a range of types of music, each night was something different!!! I would return to this resort in a heartbeat and would recommend to any of my friends and family.

Riu Santa Fe: Awesome vacation!!

The hotel was gorgeous, the food was delicious and the room was clean and comfortable. Nice location...close to the marina and shopping. I would highly recommend this resort to anyone looking for a memorable vacation.

Senator Puerto Plata Hotel: Great resort

We stayed for a week in January 12-19, 2016. Premises are very well maintained. Clean and quiet room and delicious food at restaurants. Grilled salmon at a-la-carte restaurant is fantastic! Beach is nice, but be careful entering the water, as rocks are everywhere. Please have a pair of swimming shoes. Also you may wish to bring one US dollar bills for tips, as the smallest Dominican Peso banknote at Reception exchange is 100DOP, equals $2.1 US. Nice and friendly staff makes you feel great. Many  [... read more]guests come back to enjoy this resort again.

Grand Memories Varadero: Worst resort I've ever been too

No lights at night on pathway by building 20(pitch dark needed phone flashlight to see path) dirty sheets, pillows smelled of mildew, garbage floating in pool, no new or clean towels, buffet horrible, friends both got really sick transferred hotels after a day and half. Either bed bugs or sand fleas not sure but multiple bites. Management does not want to acknowledge guest with complaints probably because all guests we encountered were unhappy and couldn't wait to leave.

Riu Palace Antillas: relaxed vacation

Hotel was pretty clean, staff was very inconsistent - food was pretty good. Not sure if an Adults only is supposed to be that quiet. Usual daytime entertainment, next to none in the evening. For my honeymoon I expected alittle more attention and service. Wasn't treated any differently. For the value of the trip I felt I overpaid.

Sol Turquesa Beach: The Staff at Memories make the trip!!

My boyfriend and I stayed at Memories Holguin the week of January 14th until the 21st. We loved the resort and morn than likely will return. The Food. The breakfast was not that great but we got by. Not a fan of any buffet. The a la cartes were great. We did the Cuban, the Italian and the Seafood and really enjoyed them. The Drinks. No shortage of water in the room which was great. The wine was not too bad. We had a few different cocktails and they were excellent. The coffee, not a fan. But love [... read more] the cappicino and the different Spanish Coffees. The Beach. No problem getting chairs in the morning. There was a bit of seaweed in the water. But I liked the beach anyway. People complained about all the stairs, but there were some really unfit people there and maybe they should change their lifestyle. I loved all the stairs, in addition to all the running and swimming laps in the pool this was a great addition to our workout routine.. People, get off your butts and move!!!! But do be careful of the marble. It can be very slippery. The Bugs.. I got bit a lot. Now on the other hand my boyfriend had none and we were together the whole time. So bring bug dope and something for the itch. Problem solved... The Room. Loved our location away from everything. You had to walk a bit but that was fine. Our maid kept our room spotless. The beds were a bit hard, but I did not get a sore back at all.. The shower had little pressure but we are in Cuba and really does it matter? The Staff. They were amazing!! I have been to Cuba 22 times and have to say that these people worked really hard. They were very efficient and always had a smile on their face. I want to say the entertainment staff were top notch and we fell in love with Taimi. I would return to this resort just to see all these people again. It was a great experience for both my boyfriend and I...

Riu Palace Paradise Island: Nice but Small Resort

Very small Riu Resort. It for sure should not be named a palace. We have been to many Riu's because we love the Riu's. This hotel is the same as the rest of the riu's except on a very smaller scale. The food was awesome all the time. The steak house even had Lobster tail for an alacart which was a surprise. The beach is nice except its too bad they cant keep the locals away. We all go to the beach for rest and relaxation. The locals keep bugging you to buys what ever they are selling. This part  [... read more]was not good.

Riu Palace Cabo San Lucas: Great trip

Overall the resort was beautiful and well maintained. Pools were clean and the staff worked hard to keep up the resort. The food and staff were good. Only real downfall for us was we thought the night time entertainment was lacking. The 24hr snack bar could use an update as well. Close to downtown Cabo and sight seeing. So overall a great resort and vacation.

Riu Palace Cabo San Lucas: great hotel for a family or with friends....

Everything (except **) was great, esp. the dining and wining....extremely clean, polite servers, beautiful pool... ** - could do with some more mexican music and entertainment...that disco stuff is so routine these days.....!!!!

Grand Memories Varadero: Great resort

The hotel was good, the food was OK, just really disappointed the we did not have good weather, would have liked to see a few more choices for drinks as I only drink alcohol on the rocks. Overall very friendly people

Sol Turquesa Beach: Wonderful holiday!

We were a family group of 3 grandchildren, our two daughters and my husband and I. The resort was perfect....met everyone's needs and expectations. The pools were amazing! Staff was friendly and helpful and so welcoming to the children. Grounds were attractive, shows great. Food was fine....lots of variety although a wee bit repetitive but fresh , well cooked. Rooms were very clean, beds extremely comfortable. Kids loved the snack bar. Beach was fine...kids enjoyed looking for little shells. We  [... read more]would return tomorrow if we could.

Riu Tequila: Best overall resort

We stayed at the Riu Tequila January 11-18, 2016. Of all of the resorts that we have stayed at, 5+ and 3, this one has the best of all the properties that we look for in a vacation. First off I will say that if you go looking for problems, you will find them. Some reviewers complain about age and wear and distance of beach. The positives outweigh these very very insignificant and minor aesthetics. The staff is friendly, helpful and exceptionally interested in comfort. We were a party of 11, so s [... read more]ocial convenience was an asset. The entrance/foyer/ check in was a dream. The restaurants to the left, the outdoor bar, entertainment, sports bar and disco to te right it wasn't loud, it was buzzing with excitement, activity and everyone was smiling. I loved the Mexican feel of the resort, the quaint, greenery covered pathways and a 5 min walk or 2 minute shuttle to the beach was a great way to burn off the excellent food at the buffet. The resort was so close to downtown playa del Carmen and 5th avenue which were great walking and cheap taxi. The beach was fantastic. Well groomed and the sea weed problem was very well taken care of. Not a big deal because we are so lucky to swim in the ocean on a warm day in January! The nexxus tour guide was fantastic. We worked with Alejandra and she suited us to all of our excursions. The only thing we did not enjoy was the coffee. Lucky that there was a Starbucks right around the corner from the entrance. And the resort cat was there to greet us every day!! This resort is reasonably priced, jairus our trip central agent paired us well to this location and we couldn't be happier (even with two solid days of rain-go to rio secreto and xel ha). Go!!

Riu Palace Antillas: Loved our trip at Riu Antillas!

We loved the resort with excellent food selection lots of seafood and great service. The adult only resort was our preferred choice and we were not disappointed. The beach area and resort grounds were always clean and tidy. The higher floor rooms have a great view of Aruba. Would definitely return and recommend Riu Antillas.

Sol Turquesa Beach: A great experience

Very pretty resort with a gorgeous lobby. Big spacious rooms and beautiful pools. Food was good and the staff very friendly. Public bathrooms needed better upkeep and mosquitos were terrible. A good experience on the whole.

Grand Memories Varadero: Good resort

Rooms where great and Jen was our fantastic maid we stayed in the "adult " side. pools where great, but underused as it was cooler and raining lots this January. Restaurants and buffet had lots of choices Was pretty good for Cuba. The resort was full so if you don't like crowded lobby bar and restaurants this may not be for you. Of course Cuba bases their peso on the American dollar so be prepared to spent more! Cubans cannot do anything with your loonies & twoonies. So I'd you think tipping goo [... read more]d think again! Buy your pesos! And use that to tip! Cubans are gracious people and would not tell you they cannot use your Canadian money! Everyone at Grand Memiries was very helpful as of course we have always found in cuba

Riu Santa Fe: Great place to get head lice!

Awful hotel. My daughter got head lice, my son and I both got sick. Dirty place. Oh and the housekeeping staff stole some of my clothes. The front desk staff was competly indifferent, terrible service. Food was bad. After the third day I started to just eat fruit. If you want to lose weight this is the place to do it. The one shining star was the kids' club, the staff there were friendly, caring, and my kids LOVED them.

Grand Memories Varadero: Poor Management

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.) This part of the hotel was very nice grounds,rooms ect. and clean. But everyday we were always missing bread,butter,eggs,coffee,wine on and on. No toilet paper in any of the public areas. Staff not happy, no eye contact. Food was just horrible.

Riu Playa Blanca: Good Stay

The resort is beautiful, clean and very organized. The rooms are exactly like the pictures, new and modern. The pools are fun and organized ... ie .. the pool bar serves the purpose for drinking and a few kids do come around with their parents who want to drink but not very often, the quiet pool is mostly older people who just get their chill on, the slide pool is for the kids obviously, and the infinity pool "activity pool" is for anyone who wants to play sports adults and kids. Very organized! [... read more]! The food is delicious, something different every day. We didn't get a chance to do an a la cart but the buffet was more than good. The beach was just okay, the water is kind of murky and the tide is crazy. I like clear blue water and you wont get that here. The nightly entertainment is okay, they had a beach party one night and that was the best night. The disco is open every night which is also fun but to do it every single night gets a little boring. The resort employees are super friendly and nice. There is nothing to do off the resort that's close by. There are things being built right now so maybe in the future it will be better. Excursions through the resort are extremely expensive for what you actually get. Rent a cab yourself and go to the places without the resort, its a lot cheaper that way, ALOT! You can even take the bus to Panama City for 6 dollars and go see the Canal for 15 dollars entrance fee, or pay the 150 to go with the resort. There are ways around everything, don't be afraid to explore! All in All ... Great vacation but would I go again?? meeehhhhhh

Riu Palace Antillas: Great resort, exceptional people

First of all the flight was fantastic. Pilots were very informative and staff was great. The hotel was beautiful, rooms were clean, staff was exceptional! We had a problem with our safety deposit box (it wouldn't open/close) so they decided to change rooms and upgrade us to an ocean view without us asking. I can't say enough about the hotel staff. Every afternoon someone would come by to refill our fridge and every evening someone would come by to see if we would like extra towels. Food was grea [... read more]t. I wasn't too keen on a couple of the a la cartes or the way to book them though, but the buffet was amazing. The weather is hot! A bit windy but without the wind it's unbearable so it's appreciated. We had a dinner on the beach for my birthday that was a huge disappointment and it was quite costly so I definitely would not recommend that to anyone. We were completely left out on the beach in the dark wondering if they had left us. It was discussed before hand (twice) that I couldn't have seafood so my boyfriend was reassured that there would be none. We get there and it's all seafood! I sat for 45 minutes waiting for something to eat and then finally a few slivers of steak came out. Instead of placing us in a private location on the beach they plopped us down in front of all the people who were tanning and swimming so we had people taking pictures, a soccer game where the ball went under the table, people pointing and wondering what was going on. It was pretty awkward. The other downfall is how every morning people will put a towel on the chairs and then leave all day and now no one can sit in that spot. We barely ever got a seat. We noticed how people would put towels down and not show up all day because they had also taken a prime seat for the beach and sit there until they decided to switch to the poolside. Some people had their towels down for 8 hours before coming to occupy their spot. we felt that it was a bit too busy for our tastes but again, just our opinion. There was lots to do, lots of activities and staff was so engaging that it was hard to be bored. I would recommend Aruba for sure!