Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Paul t.  - 

Verified Purchaser

Paradisus Princesa Del Mar: awesome

just got back from 10 day trip. five days at reg. resort then 5 days upgrade to royal section. staff at both were great.food good all locations.this was our third time here and we wouldn't hesitate to go back.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not bad for value

Best features: beach, access to beach chairs, entertainment, entertainment at restaurants Worst features: weather, rooms were very tired (musty smell in room), pool area small, Restaurants were okay. Great ice cream, cheese and fish.

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Laura  - 

Verified Purchaser

Melia Las Dunas: great vacation with friends

Its a nice resort. We were 2 families with kids and got family site of the resort ( the resort is kind of divided in 2 ...one for family with kids and one quiet site with no kids:)Lots of babies, moms with strollers,etc:) Great place to spend your vacation. Carlos , the entertainment guy is very nice and friendly and very professional. The dancers, especially the girls are awesome...you can learn to dance salsa in 1 week, lots of dance classes :)

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Just ok

Beach was wonderful. Staff we all very attentive. Always entertainment happening through the resort. Food was acceptable but most buffet warmers 90% not working. So food was often cold. Line ups for everything. Had a few issues like a broken sliding door etc. But all issues were surprisingly fixed quickly. Walkways are in need I repair. Would not recommend this location for those traveling with handicaps. Quality of booze is low. I would not return to this location but wouldn't speak negatively  [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: 3 star resort

This hotel was nice and modern , beach and pools were beautiful, very friendly staff although ... food was not good at all, every bathroom smelled awful and there was little to no entertainment . I understand the country is not very wealthy but would have liked a little tastier food while spending so much money and time there .

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Private  - 

Verified Purchaser

Melia Marina Varadero: Overal very good resort

Pros: We booked the classic marina view, however the woman in the reception gave us the European apartment! After entering the room we realized this was not what we paid for. When I returned to the reception, she said oh she didnt have any availability. This was really weird cuz she just sent us to the European apartments without telling us she is doing so. She was a bit rude too! Cons: Since I insisted to be moved to the classic room, we were moved there the next day. The room was clean, fo [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Awesome Resort!!

We had a awesome time at this resort. The service at the front desk that we received was friendly, courteous and fast. We ended up having to change our room for the bar fridge sounded like a freight train running through it, with a constantly blinked light and a strange order. The front desk was very apologetic and gave us a new room that we were very satisfied and happy. Zule our room maid was always happy to greet you with a smile and willing to serve you with an extra towel if needed. Th [... read more]

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Private  - 

Verified Purchaser

Sol Varadero Beach: Not worth the money!

Nothing about this resort impressed me.After staying at resorts in Mexico, Dominican republic, and the Bahamas,this one was the worst.Tropical drinks here are made from kool aid mix! I dont know how many times I ordered simple drinks like a banana daquiri only to recieve something completely different like a rum punch.Any other resort I had drinks at were excellent because when you ordered a banana daquiri they would put real fruit in the blender to make it,not here! They dont even have the prop [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Beautiful resort

Beautiful grounds and great beach with plenty of shade. Lovely rooms, although steps down to the sitting area could pose a problem for some people. All the staff were wonderful. The Green Tour offered by Cubana Tours was a great way to see a bit of the real Cuba.

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Private  - 

Verified Purchaser

Sol Cayo Coco: Amazing resort!

Beautiful grounds, great food, very clean room, great entertainment, and most of all great staff! Very friendly and polite and helpful! Many thanks to the people at the front dest, Henry, Geisy, Elvis, Raulito, at the buffet. The beaches are amazing! Older resort but very cozy! Only 270 rooms. Met amazing people! Would definitely return! Only 10 min. from airport! We were there for 14 amazing days!

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Private  - 

Verified Purchaser

Sol Varadero Beach: Not sure what to think!!?? Could of been better...

Here goes: 1. Resort itself grounds were ok 3/5 --- pool was cold, many times dirty, unkept. The rectangle pool... Do not go in!!! People that swam in it developed serious rashes and hives!! (We stayed away) 2. General staff in lobby 3/5 3. Room service 1/5 No room service for first 3 days after we asked 3 times for towels, linens / no hot water at certain times and when there was hot water didn't last long. The room itself was disgusting, mold on ceilings, batch shower and in bathroom  [... read more]

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Brent  - 

Verified Purchaser

Paradisus Princesa Del Mar: good friendly resort

the grounds were beautiful and well kept the buildings were showing need for minor maintenance ( paint repair etc) observed it being done just slow process) food was top notch drinks were perfect except -pina coladas Staff were friendly beach was beautiful piano bar and the cigar lounge, lobby bar were great , night club was closed for reno booking el la cartes restaurant was always a long wait and availability issues pool swim up bar could use some attention  [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Good resort, Not a 5 star hotel for sure !!!!

Hotel OK. The grounds beautiful and very well kept.Rooms do need a lot TLC.Staff not so good specially in the buffet area. Luck of towels in the rooms and new showers do not work properly very bad workmanship. This hotel has a beautiful location but the rest needs better management.Would I come back to this hotel no never.I also will tell my friends never to go to Paradisus Varadero.

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SarahE  - 

Verified Purchaser

Memories Cayo Largo: Beautiful grounds and beaches

The people were very friendly and helpful as needed. The food was satisfactory. The rooms were in desperate need of updating and refurbishing, although clean. It was terrific to be only a 10 minute ride to/from the airport.

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Kyllie  - 

Verified Purchaser

Melia Jardines del Rey: Not terrible but not great either

The hotel itself is very nice and open concept. There's lots of entertainment but it's all very similar...some variety would be nice. The nightly dancers are fantastic. The hotel was fully booked so there was a line for everything...sometimes 20 minutes to get a drink. There was seldom toilet paper in the ladies room and we went for 2 days with none in our room. The hotel was fully booked so despite trying to make reservations at the restaurant on the first night we were not able to get in to an [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Great resort to get away

Very large comfortable resort with lots of activities to keep you busy. Best for familes. Food was plentiful and fine, always available anytime. Rooms were clean and modern, beach was long and beautiful. Had a great time

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Great Resort

This was a beautiful resort, with an amazing beach area!! It's a fairly new resort, and the rooms are very nice. The a la carte restaurants served good food, especially the Aquas seafood restaurant - all you can eat grilled lobster tails!!! Service at the buffets and bars was a little slow, but we were on vacation & not in a great hurry. Definitely good value for your vacation dollars!!!

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Private  - 

Verified Purchaser

Melia Cayo Coco: wonderful vacation

staff extremely helpful and cheerful all the time. We will definitely look forward to another Melia experience. Evening entertainment was top notch and other than a storm that damaged one of the restaurants, the weather was delightful. Thank you

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Andy  - 

Verified Purchaser

Melia Marina Varadero: Amazing resort

First , the room service is good, staffs are polite and nice. Second, the view of room are wonderful. we are very enjoy to live there.Third, the price is very attractive, only 650 for 7 nights in 5 stars hotel. Tips: You can get all information form the pass boy in hotel, example, I book a one day trip to Havana, only 135 for 4 people through Louise, pass boy.

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Great Resort...

Just spent a week at this resort (Jan 24th thru Jan 31st, 2017). Had a wonderful week, rooms were clean and beach was fantastic!!! People working at the resort were really wonderful to deal with. If your looking for a nice relaxing & worry free vacation, would absolutely recommend this resort!

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