Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21868 Reviews)

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Private  - 

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Barcelo Maya Caribe: Average Resort

Returned a week ago from the Barcelo Maya Caribe. It is a no frills resort with the beach and pool being the best factors. We went to 2 al a cartes and wouldn't bother if we'd had known it was just mediocre. Didn't even go to the other 2 that we had reservations for. The buffet is really good, something for everyone. I think most of the resorts in the Mayan Riviera all use the same company to source their desserts from. They are all the little cakes cut in different shapes and differe [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Fabulous week away

We loved everything about the barcelo maya tropical. The beach was beautiful, pools were great, friendly staff (front desk, housekeeping, bars, buffets, restaurants). The food was very good and there was no issue getting restaurant reservations at decent eating times. There was never an issue getting beach chairs either at the pool or beach. Lots to do if you wanted - overall, a great week away

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Tracy D  - 

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Royalton Splash Riviera Cancun: Wonderful resort

My family was there from March 18-25. Resort: it's beautiful. Hotel was great. Service was great. They supplied your small fridge everyday with pop, beer and water. Bottled water was always available around the resort. Staff was there to serve you when needed. Staff puts out towels on the chairs for you. The Vibe team were amazing with daily activities. The kids club was good ( ages 4-12) and accommodating at times. Staff cleaning was good. They did use precautions in dealing with serving food  [... read more]

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Susan62!  - 

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Riu Palace Costa Mujeres: Our Return to Mexico...Amazing

Beautiful Resort, grounds were clean and stunning. Our room was clean and we never wanted for anything. This was by far one of the best resorts we have been to. From entertainment to food, pools and beach we were impressed. Thank you for having us.

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Private  - 

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Barcelo Maya Colonial: Forgot how amazing Mexico is...

We had an amazing week. The food was good and plentiful. The staff are so energetic and ready to get you anything you could possibly want. The beds were comfortable. Only complaint is that the Theater went a little late...my room faced the theater. If you wanted to turn in early there was no way you could sleep until it was done. Unfortunately, our flight there was delayed making a long day almost unbearable and then our flight home was also delayed. Be prepared for quite a long trip from the [... read more]

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Private  - 

Verified Purchaser

Sandos Playacar Beach Resort: Amazing Resort

Beautiful resort, amazing staff, amazing beach and good food, love the location. Close to Playa del Carmen area and Playacar markets………………………………………………………………………………………….;…………………………………………………………………………………….,..,.,………

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GFY Jackie  - 

Verified Purchaser

Barcelo Maya Colonial: Love this Resort!

Everything about this resort is wonderful! The pools, the beaches, the food, the rooms....it's all great. There are plenty of attractions nearby and right on site as well. The spa is awesome, there is surfing, snorkling, and deep sea fishing. The staff are super helpful and very nice. We really enjoyed ourselves and definately going back!

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Fantastic Vacation @ Barcelo Maya Beach

Beautiful and well kept grounds with fantastic pools and a prime beach location. Great for family/friends getaways! All a La carte restaurants we booked were fantastic. The buffet was a bit lacking for dinner but was fine for breakfast and lunch. The room was slightly dated but functional and any issues were immediately resolved.

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Matt  - 

Verified Purchaser

Riu Latino: Amazing experience

I've been to a few resorts in Mexico, and this was by far the one with the best service. The staff was always smiling and helpful. The resort itself is very clean and well maintained. We went after spring break so we didn't have to fight for our lives for a chair. The buffet is very good, and the Menu à la carte restaurants are among the best I've had so far, and no reservation needed. The water slides are a really nice touch if you're into that! As for entertainment, the silent disco [... read more]

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LorneP  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Mexico stay

Resort has not changed in 20 years. Rooms are dated but clean .Food is fine with a variety for everyone. Making restaurant reservations is not an easy process. Wifi is limited to nil. Pools and beaches are clean and friendly.

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Rihanna  - 

Verified Purchaser

Grand Oasis Palm: Medium level resort

It was a medium level resort and was lower than my expectation. There are much better resorts with this price in cancun. Busy restaurants with not qualified foods. No responsible staffs in lobby. Most of them they did not know English !!! I don't recommend it.

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Care  - 

Verified Purchaser

Ocean Riviera Paradise: Awesome trip

First off I forgot my purse in the bus that brought us to hotel from the airport. It was delivered back at the hotel within an hour with everything intact. Just awesome :) Flight, hotel, excursions and staff was excellent. We upgraded to privilege and it was worth every penny. I would definitely return to this hotel and would highly recommend it. for people who want the beach experience I would not send them here. But everything else was awesome. I enjoyed the privilege location for dinners the [... read more]

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Mahnaz  - 

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Grand Oasis Palm: Awful

It was worth experience Staff were very rude Food was very bad and we were always more than one hour on the line to get into the restaurant and long lines of people. The staff didn’t speak English and didn’t understand what we needed and didn’t care about guests at all. We reserved the tour and they took our money and did not send us confirmation and information about transportation and we lost the tour. On the last day unfortunately they did not send us transportation to get us from h [... read more]

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Private  - 

Verified Purchaser

Playa Mazatlan: If you don't mind noise...

The worst thing about this hotel is not their fault. Mariachi bands show up for almost the entire afternoon. 3 or 4 or more bands playing different songs at the same time LOUDLY!! It's absolutely intolerable.

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Private  - 

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Grand Palladium Colonial: Beautiful ❤️

Everything was great. Staff were amazing very friendly and pleasant. Concierge and receptionist were great. We did a lot of walking and the staff would always greet us with a smile. They keep the Lobby area and the buffet always clean. Our room always cleaned. Fresh water and snacks. Will definitely be going back soon hopefully in November 2023

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Private  - 

Verified Purchaser

Flamingo Vallarta: Get what you pay for.

We enjoyed the hotel and requested tortillas at most meals to make into tacos. New beds were arriving. Hotel could use some maintenance. Don't check out until last minute to get most of all inclusive.

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Private  - 

Verified Purchaser

Riu Santa Fe: March Break Santa Fe

The hotel was gorgeous. The views were amazing. The food was good and plenty of it everywhere. We didn’t know it was spring break also in the United States and our hotel was like a frat party for the majority of the week. When Friday and Saturday finally arrived there was a different atmosphere at the hotel. You didn’t feel like you had to fight to get drinks but someone was coming to you to ask if you want a drink. The hotel also doesn’t take reservations for there restaurants which d [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: wouldn't book again

This resort is very big. It is 619 acres. Be prepared to do lots of walking. If you do choose to stay here, be sure to book 'Premium.' Even though this is a 5 star resort, the 'superior run of the house' rooms are extremely dated and need a thorough renovation. Our room was on the second floor and air conditioning worked well. Bathroom had peeling paint in the tub. The food is excellent. We had read reviews about bland food and did not find that. The a la cartes are hard to book and we could [... read more]

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Private  - 

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Sandos Caracol Nature Resort and Water Park: It has gone downhill since 2019

This was our second time there. The rooms need some upkeep. The AC in our room needed repairing twice, and the safe locked us out twice. The food at the buffets was repetitive. It was very chaotic to book reservations for the a la carte restaurants as they expected you to use the app, but had a kiosk with a person booking at the same time so you would book and then get cancelled. The beach is only rocks. However, the staff are wonderful, the entertainment fabulous, the activities varied and so m [... read more]

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Private  - 

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Majestic Elegance Costa Mujeres: Nice hotel

We thought the hotel was nice. The rooms were nice. The beach is amazing the hotel staff were fantastic. The food not so great except the Japanese restaurant was awesome. The room cleanliness could be improved on.

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