Barcelo Maya Colonial: Amazing resort

Very clean, good food, excellent nightly entertainment. Always something to do. The resort is large but if you don’t mind doing some walking there are many things to see. Staff is friendly. Check in was quick and easy.

Bahia Principe Explore Akumal: Awesome time had by all!

The hotel grounds were very nice and well maintained. Pools were clean with lots of activities to do. Only drawback at pools was the lack of shade, nearly impossible to get an umbrella or cabana. Food at buffet was really good and lots of variety. Only fault it’s their coffee, not very good at all, had to order cappuccinos every morning, would of been nice to have a decent cup of coffee! We went to a few a la carte restaurants and the food was awesome and the service even better. We did reserv [... read more]e the restaurants via email through the hotel 10 days before arrival. Beach was super nice, yes there’s a seaweed issue but they work non stop trying to keep it as clean as they can. It’s not an issue to find loungers with shade at the beach. Rooms were a bit dated but we didn’t care. A/C and fan were more than adequate. Staff were super friendly and helpful throughout the resort. The carts that drive you around were always available and hardly had to wait for one. We flew with Air Transat and the transfer between the airport and the hotel was a bit disappointing. Once we landed there was no indication of where to go. Finally found an Air Transat rep and it was a very long process to get a transportation. Waited probably about an hour and we were switched vans twice. The other concern was again with Air Transat. At the orientation they mentioned a free tour to Playa Del Carmen. What they ‘forgot’ to mentioned was that it included to stops at high pressure sale jewelry store and tequileria with mandatory timed stays. Great trip, would definitely recommend the hotel!

Bahia Principe Explore Akumal: Wonderful Beach vacation

We arrived at 12pm, which was a bit of a rough start due to the 3 hour wait to get our room. Upon getting our room, our fridge had not been replenished and old food from previous guest was left inside, but that was the worst of our vacay. The beach was wonderful, we spent everyday there. The food was plentiful, and even our vegetarian family member was very satisfied with the daily options. The bar with the swim up pool was a bit too warm, but the pool close to the snack bar was a better temp [... read more]erature and closer to our room. We would come back here, but would hope to be in a more central room closer the the lobby/beach and pool areas.

Viva Azteca by Wyndham: Great w. A Few Flaws

This hotel was very relaxing - family environment (great for young kids) - not too many young adults (not a party resort) - entertainment staff aren't too engaged with guests (different than anywhere I've been before) - no fun games by the pool or no music really playing during the day - food was great, lots of options, found something to eat every day (and I'm very picky) - restaurants has no AC gets pretty hot during lunch especially - rooms were amazing, very big, very very clean -  [... read more]beach was a huge disappointment (sand was nice and chairs were comfy but sooo much seaweed. Basically couldn't go in the water unless you found an opening - hotel doesn't clean it out in front of their property)

Barcelo Maya Colonial: So So

Hotel is nice and overall clean and services are overall good food is good a la carte restaurants are all good except Kyoto restaurant ( servers either don't listen or understand well what do you really want to have for dinner and also Steak restaurant's charging us for 2 can of Sapporo beer 68 dollars was not acceptable ) there are certain things they need to clean the stones and rock at the beach along the shore they hurt your feet really bad one of the biggest "why is it like that" question  [... read more]goes to liquor service starts 12 pm and ends 12 am so after midnight there is nothing to drink this is i think too much for people who goes there for vacation or have fun . Many things based on extra charges i never paid almost 300 dollars extra charges anytime in my life before

Iberostar Selection Paraiso Maya Suites: Pure Pradise!

We feel we were picked up and placed in Paradise! We stayed at Paradiso Maya with access to the other 3 resorts. Besides some restaurants, our two boys were happy to stay at the Maya - there was so much to do there. All the staff are terrific no question. The bartenders at the main bar in the Maya are a hoot!! The place is spotless the food wonderful. Bland never came to mind with the food. We would definitely recommend the place and would return in the future.

Bahia Principe Explore Tulum: Not Bad

The hotel itself is really nice surrounded by lush trees an gardens. We stayed at Grand Bahia Principe Tullum from July 9 to July 16, 2019. We landed at Cancun airport and the drive from the airport to the resort was about 1.5 hours. We were flying with Air Canada Rouge, the flight was good but the only thing I did not like was that there was no tv in the plane. Having kids in plane for 4 hours without any entertainment got very boring for them. Had we knew we could have brought their Ipads. Tal [... read more]king about the Resort, we really liked the resort, it is on a big property. We stayed at Tullum but could use the buffet, pool, bar, lobby of Grand Bahia Principe Coba as well. There is no way you can walk from Tullum to Coba Resort as its too far, the best way to go around was using their tram. The trams would come every 10 minutes. Being a vegetarian we were concerned about food but we survived. They had good vegetarian options but most of the food items were repetitive. So we relied heavily on potatoes, rice, nachos, pastas, pizzas, and salads. We stayed in villa 45, room 4125, the room is quite far from the pool. If you have younger kids I would recommend you get rooms closer to the pool. They have snack bar that is opened 24 hours a day, which we used a lot. Hatts off to the employees that work so hard anywhere from cleaning rooms, to waiters, cleaning lobbies and gardens.

Blue Bay Grand Esmeralda: Good Resort

The staff are wonderful and the grounds are lovely. The food is good but the specialty restaurants book up fast!!! There is plenty to do in the area for excursions so take advantage! This was my second time at the resort! They gym and spa are wonderful!!

Bahia Principe Explore Tulum: Was old and got rooms far

We didnt like the tulum resort but did like coba. Tulum is older resort and snack bar was far. Our room was at the very end which we didnt like. The trollies were very busy if u wana go to ur room or different resort. I would not recommend to anyone. Our departure was in the morning. The front desk said that we can have breakfast at snack bar. The guy was rude early in the morning at 5.30am. We ended up having only toast that it. Since we had small kids. Not enough lounge benches by pool. Lots  [... read more]of sea weed at the beach

Bahia Principe Escape Sian Ka'an: Great Value!

Enjoyed the stay with this hotel. Great food and amazing people. I visited this resort every year in the last four years and I always want to go back again and again. 24 hour room service was great. You will never go hungry or thirsty.

Blue Bay Grand Esmeralda: Okay Vacation

The hotel was beautiful and clean. The only think was I was locked out for 2 day each for 2 hours because they didnt change the door lock! So annoying .Entertainment was good. Need more English workers.

Bahia Principe Escape Sian Ka'an: Great Food :)

Lots of older people 50 plus Great Food - Buffet was good every night Good Service Clean Rooms Beach not so good Pools are nice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [... read more]!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Occidental at Xcaret Destination: Beautiful resort

The hotel was absolutely stunning. For my first all-inclusive experience I could not have asked for a better one. The staff were friendly and the grounds were gorgeous. The food was very good, and offered a large variety of options, and even if something wasn’t available, the staff would accommodate.

Iberostar Selection Paraiso Lindo: Iberostar Selections Parasio Maya

The Iberostar Selections Paraiso Maya is a 4.5-5 star resort. You will not be dissapointed. The Paraiso Maya is housed on the same property as four other Iberostar resorts. Guests of the Maya willchave full access to all amenities at the Iberostar Paraiso Lindo, Iberostar Beach as well as the Iberostar Del Mar. The main pool is shared between the lindo and the Maya resorts. This pool is massive, so there will never be a time where you feel cramped. By being a guest of the Maya, you will also hav [... read more]e access to approximately 4 other pools on the Iberostar property. Minimum style room at the Parasio Maya are considered Junior Suites, complete with 1 king bed (or 2 doubles) and a sitting area. Larger than than the double standard rooms of Parasio Maya. Food was excellent from buffets as well as al a carte restaurants. Guests of the Paraiso Maya will find a slightly higher end available at the Maya buffets vs the Lindo buffet. Items such as lobster, crab legs, and various other seafood available.

Bahia Principe Explore Tulum: Paradise !!!

This resort was absolutely beautiful, the grounds were extremely clean and very well looked after. The rooms were always clean and the room staff were friendly and helpful. The restaurants were amazing ! The food was delicious and plentiful .the beach was beautiful and the pools were sensational, our excursions were very organized , with helpful, very friendly and knowledgeable guides. We never worried about a thing and had a fantastic time!

The Fives Beach Hotel and Residences Playa Del Carmen: Not a 5 star hotel

Attended a wedding on the beach - 10 min. walk to the beach - I called to reserve a shuffle cart as it was too hot to walk as we were all dressed up for a wedding, had to call twice and then I had to go out and flag one down. We were advised that shuttle carts came every 10 mins - not. Good Luck in booking reservations for the restaurants not even 24 hours I arrived I went to book and I was advised that it was booked for the week!! Very disappointed in the food - the only time that the food wa [... read more]s good was at the wedding. Very strict rules:On the beach - 1 particular security person would not allow us to turn the chair when the sun was on our back. Buffet restaurant (La Brassiere) would not allow us to go in because she accused us of being wet. We don't swim, it was sweat marks as we had to walk from the beach as there was no shuttle carts to pick us up!! It was 39 degrees !!

Iberostar Waves Paraiso Beach: Repeat customer...

We love this resort and are very much looking forward to our next visit. However, I was very disappointed to get an email from them charging my credit card an extra $100 for keys that we most definitely returned! I would appreciate that being put back where it belongs, on my credit card. It was very early morning check out and perhaps the concierge missed picking them up or forgot we gave them to him, but they were returned.

El Dorado Maroma: Amazing resort

The El Dorado Maroma is a fantastic resort. It's well managed, the food is great, and we were able to relax and enjoy the beautiful weather and and warm ocean. Thanks beach butlers for looking after us.

Blue Bay Grand Esmeralda: Wonderful Staff!

The resort has plenty to offer but the staff is what makes it different from other places. From check in to check out, they take good care of you and make sure you have the best stay. Servers at all restaurants and bars are polite and very nice!

Sandos Caracol Nature Resort and Water Park: Fantastic Activities on the Resort

Because this was an eco resort, the grounds were very interesting as you were surrounded by many friendly animals! This resort is pretty large in size and offers a bunch of activities for guests of all ages. For starters, there are several pools on site, but my personal favourite was the main pool where most of the excitement happened. Sandos Caracol has an amazing entertainment team who host activities such as Zumba and aqua aerobics in the morning, to crazy games the pool, beach soccer, and be [... read more]ach volleyball in the afternoon, and finally fun shows to watch and dancing in the evenings. There is always something going on at this resort and I encourage everyone to participate in a lot of them! Asides from the entertainment staff's activates, there is a spa & gym, tennis courts, ping pong tables, a kid's club, bike trails, cenotes that you can snorkel in for free, and a petting zoo. The resort also offers several restaurants to eat at along with bars located all over the grounds if you want to grab a drink. The room I stayed in was quite modern and always kept clean by the maid who was quick and super efficient at her job. Overall, I loved my stay at the Sandos Caracol Eco Resort and Spa and I am already looking into booking another trip back there!