Bahia Principe Explore Jamaica: Beautiful resort

Nice resort, great rooms, grounds, pool, lots of sitting areas, good entertainment (though the one on the terrace way too loud). Several, nice relaxing beaches (though you need water shoes), snorkeling right there, lots of fish. Good food at the buffet. Very good food at the restaurants. Drinks so-so. The good stuff you have to pay for. Service overall not the greatest.

Bahia Principe Explore Jamaica: The most beautiful place on earth

This hotel is absolutely incredible. The food is amazing, the staff is outstanding. Couldn't have asked for a better experience. Definitely our home away from home. Five stars hands down!!!! From the ala cartes to the activities, everything was just perfect. A few of the members who are outstanding include executive assistant manager Marlon, supervisor Alwayne, waitress Marlene, bar staff Jerome, Phillip, Dwayne, Donna, sibony, Marcel, Donna-Lee just to name a few all excellent. Make sure to tip [... read more] these folks cuz they always go above and beyond and they deserve it.

Bahia Principe Escape Ambar: Good and bad....no ugly

Starting with the good....Hotel rooms are nice but you can tell a refresh will be needed soon. Resort is very close to the beach if you enjoy swimming in the ocean. Although, there was a lot of seaweed in our area of the beach which seemed to be difficult for the staff to control (although they didn't work too hard). The same seaweed pile was raked over and over LOL. Food was good. A lot of choices at the buffets and at the a la carte restaurants. I couldn't believe though that they didn' [... read more]t serve lobster on seafood night. The hotel said that lobster is not in season and too small. Although, the same hotel chain we went to last year in DR at the same time served lobster?? Now the bad...SERVICE was POOR to say the least. I have to say it was this hotel in general and not the hotel chain. We received great service last year at the same hotel chain but in another part of DR. The concierge were rude in all bookings. It wasn't just one person. They all seemed unhappy. They made you feel like you were a bother. The hotel front desk was a slightly better but still poor service. When we arrived, they put us in a room facing the construction of a new hotel. The workers seemed to work all night. The hotel did move us the next day but it begs the question why would they put you there in the first place. If a hotel wants you to come back, they should make a first good impression. We asked to replace an iron multiple times and asked for an ironing board (no board in 2nd room). After several attempts, we got the new iron but no ironing board. The first iron had some material stuck to the bottom of it and was ruining our clothes. One day, our room wasn't cleaned and the fridge wasn't restocked. Sorry, that should never happen. The hotel did send someone to clean it after. The front desk wasn't flexible with providing change for large bills. First time we went to change bills, they told us to come back because the person in charge of the money wasn't there (I found this odd). When we came back (much later in the day), they could only provide us change for $100 US. Restaurant service at the buffet was extremely poor. At morning buffet, no one would come and ask you if you wanted coffee. If you didn't ask, you didn't receive. The pool bar service was excellent if you were a young girl (I am not) :( Not part of this assessment, but thought I would shout out anyway, Air Transit sucks. Both trips, this year and last, our plane was delayed 1 hr and I didn't get the seats that I paid for.

Bahia Principe Explore Coba: Fantastic and so clean

The resort was amazing, staff fantastic and everything outstanding. Truly a wonderful holiday packed with lots of laughter and fun. I would like to bring my children here to show them exactly how great a vacation it was.

Bahia Principe Grand Bavaro: Best experience ever

Cabt wait to go again. So much to do. Loved it. People friendly. Food okay. Only issue keycards continued to stop working. And food was cold. Specialty restaurants great. Loved the japenese restaurant. Boogies ride definately worth it. So much to do.

Bahia Principe Explore Tulum: Grand Bahia Principe Tulum

...we were there for the 3rd time, so: - first time 20 years ago - great in all - 2012 in need for a make over :pools ,rooms ,public areas furniture - 2017 better , rooms painted , new furniture in lobby , bar , pools cleaner -except the main one....to crowded and water not so clean , grounds well kept , dining - white table cloths spotless all the time , plenty to choose from [... read more] and tasty , yet less then before overall good experience.

Bahia Principe Explore Legend: This place was absolutely fantastic

I wrote a long review on trip advisor so i am just going to copy and paste it here. In short, Fantasia exceeded the good things I had read about it, and the bad things I had read did not seem to exist for us there. We stayed a family of 3 adults, an 8 year old and a 2 year old, June 02-09/17. We are definitely going back as a family and just adults. In long, I have to say this place has alot happening to only fit into one week. That is something that we are open to and is one reason among  [... read more]many to return. We arrived at around 9:45 pm, so unfortunately we missed the tail end of dinner buffet, however the check in was fast and room service came pretty quick compared to what i have read from others. Orlando at the front desk checked us in with adjoining rooms for my family and brother. We had requested ground floor poolview prior to arriving however they couldn't make it adjoining so we spent the first night on the opposite side upstairs but the next afternoon we were given the first room on the first floor, with pool view beside the kids club which was perfect. Bravo Orlando! We got the kids to bed and my brother and I roamed up to the lobby bar which is gorgeous... And were surprised to see our selection of liquors, very nice selection. Draft beer wasn't bad at all either. The bartender Raime was awesome to us. I didn't see any rude bartenders but I always saw Raime there the entire trip. So he was the go to there. The next morning we all woke up in paradise. Really hot paradise lol. We ate breakfast at the Larimar every day though we had the option to go to the circus aswell. The food at the Larimar we better then any buffet we have in Hamilton and surrounding. Breakfast was good everyday, nobody complained and we actually looked forward to those meals which is funny because I am not a scheduled breakfast eater at all. Lunch was great at both the lobby buffet (larimar) and the circus buffet. We booked a few a la carts starting with the circus (which is only open without reservation for breakfast and lunch, for dinner you need to reserve). I booked the a la cartes 3 weeks ahead and they had them all set up at guest services, however after having dinner at our buffet, we only committed to the circus reserve because the food was so good at the buffet that we didn't want to risk it lol. We had multiple different servers and some were pulling doubles and triples meaning we had them 3 meals in a row over 2 days. Every one of them was friendly to us and yes some had a language barrier but we always figured it out or they would grab someone who spoke it nearby so there was never ever an issue with our food or sevice. (I had google translator with me and maybe used it 5 times for detailed drinks over one week). Shout out to Mally, Louis, and Kelvin at the Larimar, Thanks for your Positivity! The grounds were probably over well kept, Marble tile everywhere. I've never seen people working so frequently doing landscaping and maintenance. It is crazy hot and these guys are trimming bushes with scissors and smashing up dark interlok with railway pins and mini sledge hammers. Yes there were a few little things worn but its brand new, it needs to settle, if you could walk from the lobby to the castle without seeing people working out there I will pay you. For the kids, this place had everything. Two waterparks (one at fantasia, one at turquesa) for them to use, the fantasia pool is huge and is shallow for a while so small kids have lots of space to play, same pool has the swim up bar at opposite end, at the base of the big castle. Parks, arcade, shows, facepainting, popsicles, freezies, jugglers, video games, pretty much enough to keep any kid busy. Free wifi for the lazy ones lol. The beach was the nicest ive been on, few days of twigs washing up but never murky or that busy really. I could see it being busy in the winter seasons but fantasia has their own section on the beach with a bar, lunch buffet, and servers that leave you always finding a nice shady spot! The beach bar for the Fantasia was probably where I got the best service. I wont forget Juan Zarzuela, Kelvin, and David. They were just all sorts of happy. After our first visit to the beach we were calling each other family and I wish they worked everywhere. Davids english was a bit better however we had no problem working thru the language barrier with Juan and Kelvin. I see these guys pulling these hours in long sleeves and black pants hiking through the sand with 15 drinks on a tray just pouring sweat and some people complain. The world would be better if people like Kelvin had more opportunity. The room was perfect, weather perfect, food perfect, service perfect, facilities perfect, service perfect, Vacation perfect. See yous in 2018-forever!

Bahia Principe Explore Legend: Beautiful resort, bad service

We stayed for a week from June 2 to 9, the resort is beautiful, however is lacking good service. The buffet has s variety to choose from from breakfast, however lunch and dinner not so great.. even the device while seated, we had to ask for cutlery for our table most of the time, they hardly come back and check if you need anything.. won't be going back nor would recommend to anyone else

Bahia Principe Escape Runaway Bay: Amazing Honeymoon Location

Very friendly staff, safe environment. We found it very clean and well kept. We did not expect the beach to be so shallow; however it worked out in our favour as we were able to snorkel every day and get some great underwater videos. The food was excellent but we really enjoyed Dolce Vita (the Italian restaurant) and Don Pablo (the French cuisine). The bar staff were also wonderful and so welcoming. We particularly enjoyed the luxury bar in the reception area for the amazing variety of drinks an [... read more]d service. Raymond was our favorite server! We stayed on the luxury side for our honeymoon, sure there are always little things like having a true mini bar within your room and getting more than 2 beer a day stocked into your fridge,but to be honest the resort is so nice you end up never being in your room. Ensure to take in the beach parties, karaoke and the disco in the small village on the resort complex. This gives you no reason to leave the resort to find night life.

Bahia Principe Explore Akumal: Outstanding vacations !!!!

This hotel has the best beach on the the whole coast. Sand on the shore... sand in the water...Palapas to protect you from the sun, a very nice bathing experience in a Crystal clear water ! The food was extraordinary with an outstanding buffet and specialized restaurants. The personnel from the hotel is efficient and always has an answer for you. They are friendly but also discreet and not annoying. Rooms are OK ! I have seen better but it was acceptable and comfortable. I enjoyed the snack  [... read more]restaurant by the sea a lot. We took an excursion to Ek-Balam and Maya Cenote with the french guide, Anthony. Exciting trip and a knowledgable guide. We learned a lot about the Mayas and the formation of the cenotes. Over all, a vey pleasant trip in a beautiful location.

Bahia Principe Explore Legend: Gorgeous resort

Fanastia was well kept grounds, they clean your room almost twice a day. Around 6pm there's maid service giving you more clean towels. Food was great but would be nice to know that the French restaurant had a very strict dress code but in that heat no one wore long pants. The entertainment was amazing. They did a tribute to Michael Jackson. The downfall is at the pool side the was sometimes no music to the same 4 songs that got a bit annoying. Loved the service at the pool and also the ladies wa [... read more]lking around with food for the kids. But the ocean was not close at all and they tried to keep it clean but to was to dirty and the kids got grossed out. Was hoping that the water park would be much bigger and also for the older kids. The teen club was never opened for my older son. But the travel agent went beyond just booked my flight. She kept me in touch quickly when I need answers.

Bahia Principe Escape Aquamarine: Good value

The resort was great but the effort Tripcentral made for our request was very lacking.Ambar green was only about 75%full and we were put in the old section on the third floor where the shower was in the hot tub very unsafe for seniors.We were able to change rooms ourselves very easily.I would not recommend tripcentral any more.

Bahia Principe Explore Legend: Superb!

The resort was absolutely amazing. The hotel, the food, the pool, the sun and staff were great! Everything was close and convenient. The staff were pleasant and kind. Clean with a bunch of activities to do for any family. A heartbeat away!

Bahia Principe Explore Coba: We loved it!

My husband and I traveled to GBP Coba for 10 days. The resort was beautiful and kept very clean. We thought the food was amazing at the a la Cart restaurants but had to tip in order to get additional restaurants added to our stay (with 10 days you only get 4 restaurants). We tried all 9! The only one we were disappointed in was the Oasis, as everything was too salty. The Japanese, Mediterranean, Le Gourmet, and Brazilian were our favourites. We loved all the options for entertainment in the even [... read more]ing, especially la hascienda and the casino. If we wanted a quite night we would just lay around in the hammocks, which was very relaxing! They keep the beach very clean, there are workers constantly picking up seaweed. For the most part the sand is soft however certain parts of the beach have a number of rocks when you enter the water. We would walk over to the Akumal beach when we wanted to go into the water since there were very few rocks at that point. If you want to get tiki hut by the pool you will have to be up before 7am as people put towels on their chairs very early! There is less of a rush to get a spot by the beach since there are a greater number of tiki huts you should be able to find one available at any point during the day. We travelled in June and were worried about the mosquitos, but we didn't see any! The only bite we received was when we were on an excursion to the Jungle Maya. We felt that this resort is great for people of all ages, there is lots to do for families as well as groups of friends, or couples. We would love to come back!

Bahia Principe Explore Tulum: Meh

The hotel was nice, however, the worst service I have ever received at an all-inclusive resort, and I have stayed at 2 other Grand Bahia's in other countries. Very unfriendly and rude staff at the restaurants and bars. The food was good, but could not drink a sip of water. It always tasted like soap. The staff at the front desk were a hit or miss. Sometimes, friendly and helpful and other times, completely rude, rushed, and unhelpful.

Bahia Principe Explore Punta Cana: Amazing resort

It is a very nice and clean hotel. Everyone is very friendly. Will sure recommend this hotel to my family and friends.Pools are excellent! Need to have more English speaking staff. Also would like to have DJ played a mixed music e.g soca music.

Cayo Levantado Resort: Wow!

We were very happy with the resort in all aspects particularly the customer service from the Butlers to the bartenders, servers,housekeeping staff. We felt like we were in Paradise! Make sure you book your complimentary bath with bubbles, rose petals and candles.

Bahia Principe Explore El Portillo: Nice resort

Second visit to El Portillo, also been to GBP Cayacoa and Luxury Samana and four other GBP locations. Not pleased that that they no longer offer differentiating bands for VIP guests (we had a white band last time around). They stated the new rule is 10 visits for a gold band - hardly a positive experience for past travellers having perks taken away). We felt this impacted the degree of service we received in a la carte restaurants and was challenged when we visited the golden club room just t [... read more]o sit down and use our cell phone. Nicest thing at this resort is the beach allowing for very long walks into Las Terrenas in one direction and to quiet beaches in the other end. This time around, we encountered a lot of noseeum bites maybe because of 2 days of rain. Other than that good value and very good experience overall.

Bahia Principe Explore Legend: Beautiful resort!

Hotel was amazing! Beautiful grounds, great pool and great waterpark! Perfect location for kids! Lots to do. Amazing night time show against the castle which was an amazing surprise that we have never seen anywhere else! We felt like we were at Disneyworld. Beautiful beach! Rooms are big and clean and I recommend staying in either building 98 or 99! Definitely recommend anyone especially with kids to go! Big compound with access to all the other resorts so you can experience all the different a  [... read more]la cartes and pools because you stayed at Fantasia!

Bahia Principe Explore Coba: Loved every moment!

My very good friend and I were upgraded to Sian Ka'an just moments after we arrived. Loved the beaches, infinity pool, food was great and staff were so friendly! We will be visiting again next year!!!