Iberostar Origin Daiquiri: Great Location! -- (not so great food)

This is a smaller resort which has its perks … seconds to the beach or pool with great views from the superior ocean view rooms. Always a breeze on the beach and the balcony! Great option for kite surfers. The standard rooms are not renovated and therefore need great improvements. If we had not been in the upgraded room the vacation would have been drastically different-- the value for us was all in the location to the pool and beach -- the views and the room quality. Unfortunately the food w [... read more]as not what we expected and our expectations were already low based on feedback on cuba's cuisine. The meat and fish options were rarely cooked properly ( raw pork burgers are scary!) and the selection at the buffet, beach and pool bar was minimal, flavourless, and rarely rotated. The donut station in the morning was a kid favourite and the pizza station was the safest and most consistent option. Pasta station was plain but also a safe bet unless you got garlic… which was not shucked and roots still attached?!. We expected higher quality at the a la carte options but frankly the buffet was better. The resort may want to consider some food handling training and menu reviews as I find it hard to believe that someone doesn't know how to prepare garlic and that raw meat will make people sick. Service was great and the staff very friendly overall. Our room was cleaned daily. The beach and pool staff were engaging and fun with both adults and kids. The entertainment was great in the evenings with multiple options in the lobby and theatre. Overall it is a good value if you are in an upgraded ocean view room and are only looking for some sun and beach time but if food is an important component of your vacation …this is not the resort for you. I would explore other resorts before recommending this one. However, if the food was improved upon it could be a real contender.

Iberostar Origin Laguna Azul: Above average,not a 5 star

Traveled with wife and 10 year old son. Beach was beautiful,lots of swimming pools everywhere on resort(well maintained). No issues getting chairs at beach or poolside. Main buffet lots of variety/ a la cartes need some work. Ate at Cuban, Italian,Tex-Mex and Gourmet. Cuban excellent lobster(small portion), Italian(bland, worst meal I had at resort, Tex-Mex (only open Fri,Sat,Sun),reservation Friday night first seating and told they were out of tortillas. Gourmet-excellent steak dinner. Staff al [... read more]l over resort very friendly, other than one bartender at swim up bar who seemed unhappy even when tipped. Servers around main pool excellent. Rooms clean,always at least warm water for shower. Had read reviews regarding how hard beds were( reviews were right). Management surprised my wife with a nice little gift during our stay as she was celebrating a special birthday while there(thanks to them).Overall we had a great time. This was our third time to Varadero and this resort would rank third behind the other two.

Iberostar Waves Paraiso del Mar: loved this resort

This resort was the cleanest, most beautiful resort I have stayed in. The service was topnotch from all the workers. We especially enjoyed the waitresses in the lobby. They were so friendly and efficient. The bartenders work so hard but still maintain a cheerful attitude, particularly the guys at the beach bar. Food was terrific in all buffets and the 3 al a carts we tried. Especially enjoyed the Japanese one. The only negative I have is the rocky part of the beach. It was great the first few da [... read more]ys when we could swim in an area where there were no rocks but in the later part of the week an undertow there meant we had to go to an area where rocks were an issue. Not a huge thing, just not as good.

Iberostar Waves Costa Dorada: A Great Vacation !

Clean rooms, comfy bed, Great pool and Beach. Excellent service staff...........................................................................................................................................

Iberostar Origin Daiquiri: Beautiful Resort

When we arrived I saw a beautiful , clean resort with every Staff being very friendly and with a smile on their faces. Our room was nice and the pool view from our balcony was great. Lots to choose from at the restaurants. The beach was so clean and there were so many activities to get involved in we were busy with quite a few of them everyday.

Iberostar Origin Laguna Azul: iberostar daquiri not laguna azul

holiday was really great at the daiquiri and we will be going back probably in December of this year please update your records as we have not been to the laguna Azul for over a year we would however recommend the daiquiri very highly for those people who would enjoy aquietand relaxing vacation

Iberostar Origin Playa Alameda: Disappointed

THIS resort was recommended by someone who had been there. The name Iberostar brings with it an anticipation of a good experience but it was not the case. The room was not satisfactory for a 4 1/2 star resort. I have stayed many times at resorts. There was a lampshade missing. The toilet didn't flush properly. The front desk was notified of this but nothing was done about the lampshade or the toilet. It was a ground floor room but there was no barrier to the outside. Mr. cockroach also visited u [... read more]s the next morning. When entering the room there was a distinctive odor. Fortunately , when we met with the Transat rep. the next morning she offered an upgrade to another Iberostar because our resort was overbooked. She did not offer this because we were dissatisfied because she was not aware of the dissatisfaction. We viewed the offer and visited the other resort before we said yes. The other resort was far superior to the one we were in. We felt relaxed and enjoyed the rest of the holiday. We were transferred to the Iberostar Veradero.

Iberostar Origin Laguna Azul: Great Resort

We were impressed, the rooms were nice and we had no problem with the food. The grounds are very nice and the 3 swimming pools are awesome. The staff are very friendly and helpful. We had absolutely no complaints, except we could not stay longer. This will definetly be a place we visit again.

Hotel Mojito: Amazing resort

Love it here. Been six times. Food is good. People are GREAT !!!!! If your looking to take kids with you, this is the place. The workers LOVE the kids. Although the rooms are a bit tired they are clean ... We don't spend much time in them so I'm ok with that. Each time we go there are things updated.

Iberostar Selection Ensenachos: The resort was everything that was advertised

The resort was exceptional in its layout, quality of staff and food provided. The beach was beautiful and staff were warm and friendly. The rooms were clean and modern and the amenities were top notch.

Iberostar Origin Laguna Azul: Beautiful resort, very level and spacious.

The grounds were beautiful, nice and clean; public areas very spacey and clean; our rooms were nice; the dining was to my liking and since I wasn't a beach or swimming person, I enjoyed just relaxing by the pool.

Iberostar Waves Costa Dorada: Great March break trip

Have to give the Costa Dorada top marks. It is close to the airport, nice beach and pool, good food and a huge assortment of activities. The resort is very well groomed. We found the staff to be very friendly. The entertainment crew was lively and did their best to involve the guests. The Costa Dorada is a nicely sized resort. We never felt crowded despite the fact that we were there during the March break. Chairs were always available on the beach or by the pool. I would not hesitate to recomme [... read more]nd this resort.

Iberostar Origin Daiquiri: LOVED IT!

The rooms had been recently renovated and were beautiful. There was a wonderful terrace at the end of the floor of our building where we could look at the beach and the stars at night. Food was great. The size of the resort was perfect - not too big - so if our children went out on there own to pool or the beach, it was easy to find them. By far this was the nicest place we have stayed at in Cuba.

Iberostar Waves Rose Hall Beach: Beautiful resort

Great resort. Hotel is beautiful. Pool/beach are lovely. Good food, great staff, nice location. We took our 12 & 15 yr old daughters, and felt very safe and cared for. The only drawbacks - double beds instead of queens, and it would have been nice to have the pool open in the evenings.

Hotel Mojito: Exceeded expectations

Clean, friendly and lots of activities. Good food! Will go back next year. The outings were fun and the staff were helpful, the beach was beautiful. The evening shows were lots of fun and our room was really nuce

Iberostar Origin Laguna Azul: Lovely Resort

It was the first time that we had been to this resort, The size was small enough that it was easily accessible for all the accommodations and restaurants. Arriving around midnight we were pleased with the fast check-in and the porter/bellboy who took our luggage to our rooms, explaining everything that we needed to know re: lighting, air conditioning, and showing the layout of the room was most helpful. Lots of choices at the buffet. The staff was friendly and obliging. As with other resorts tha [... read more]t we have stayed on, no washcloths seems to be common...so do like we do, and take your own. Be prepared that in some of the washrooms around the resort, no toilet seats, and sometimes no toilet paper.....Be prepared.

Hotel Mojito: Amazing vacation

The people at this resort are so friendly. The shows were a lot of fun. The food was great. I know you don't hear that often in Cuba but the food was really good. The a la carte restaurants were great. We went to the Gormet and Italian. The drinks were fantastic. We brought our kids and they loved it. The pools are really nice and there is pool side service for drinks. The beach is unbelievable. Absolutely gorgeous. I think what sets this hotel above any others is their outstanding service

Iberostar Waves Costa Dorada: EXCELLENT

Very nice vacation, all was very clean and comfortable. I would, and did recommed this resort to my friends. The beach is great, food was as good as I expected from an all inclusive resort, pool area was very nice and lots of excitement. The nightly shows are well worth watching too.

Iberostar Waves Rose Hall Beach: Worth every $

Everything was great at the Iberostar Rose Hall Beach Resort. The Resort was clean with friendly staff. Food was amazing with lots of choices. We don't have any complaints. Hope to go back again some day.

Iberostar Selection Ensenachos: Nice Beaches but the Hotel has Issues

Just returned after a week at this hotel. 2 adults and 2 children. We usually go on all inclusive vacations 2-3 times per year. We have stayed at some 3 stars in the past and I've never felt the need to write a negative review. We are not hard to please and don't complain. This hotel was a new experience for us. Towels were extremely hard to come by for the pool/beach area. It took us 3 days to change our towels. This could have been timing and just not being there when there were clean towels  [... read more]but we were warned by another person as soon as we got there about it. In our room, we noticed that our towels were not actually being changed. We are all about conserving energy/water but our shower had no seal at the bottom and had water flowing out of the shower onto the tile. We had no option but to use the towels to mop up the water so our kids didn't slip and fall. These towels were soaked and on the floor in a pile. They were just hung up to dry. There was no washcloths so I used towels to wash off makeup before bed and these towels stayed in our room. One morning our youngest had a bit of an accident on the bed sheet, it was poop(sorry to be gross) we took this fitted sheet right off the bed so that the bedding would be changed. That night we went to get into bed and saw that they had made the bed with this same dirty sheet but just turned it over. I called front desk and asked for another sheet and was told that someone from housekeeping would bring one. Half an hour later, there was still no sheet so I called again and was told the same thing. No one came with a sheet. It was late at this point and with little kids we had to get them to bed. In case anyone was wondering, yes, we were tipping every day. We also had 2 pairs of mens swim shorts stolen from the balcony. Nothing else was missing. The staff at the hotel were very nice. The beaches are beautiful but a bit of a walk. Stayed March 2015