Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Jayne3  - 

Verified Purchaser

Paradisus Princesa Del Mar: Terrible Resort

This is the second time I have gone to this resort and what a difference 1 1/2 makes. The food was still good in most of the a la carte restaurants except for the Cuban Restaurant. Terrible food there. The service was down right terrible. We paid to be in the Royal Service area with a Swim up room and it was not worth the extra money at all. The butler was supposed to make all our reservations and on 2 occasions we showed up and they said there were none made for us and we couldn't go in.  [... read more]

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Private  - 

Verified Purchaser

Sol Cayo Coco: Great Resort and Fantastic People

This is the second time we've been to Sol Cayo Coco. It won't be the last. Not only does it have the best beach in the area (Pilar isn't any nicer) but the staff at the resort were amazing. Never had to wait any time for a drink and if they were even remotely busy they told you to go ahead and have a seat and they brought your drinks. And they NEVER waited for a tip. Although I tipped every single time. There were others that I noticed that never seemed to tip but they got the same type of [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Nice Resort!

Great staff! It's a very big resort with 2000 people so it's busy! Lots of walking. Beach is beautiful with lots of shells and some sharp coral. Great sand bar to walk out too. On one side of the beach you could walk very far. Met great people from across Canada and England! Lobby was great at night to meet people and chat. There was usually some form of entertainment in the lobby that we enjoyed before the nightly show. Food locations are spread out through the resort. Review the resort map onl [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: The best for Cuba

I am 6th time in Cuba .This is the best for me.Beach is big ,clean ,the people Wonderfull. It is one of the smaller resort that what I liked . The public bathroom was always clean. There was not enough water pressure in room at times,but it was nothing for me to worry. Rooms always very clean and the bar in room always fill in . Even I am vegeterian it was always enough food verieties and choices . And it is very safe that it was important for me. If I am going to Cuba again this is the pl [... read more]

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Davesride  - 

Verified Purchaser

Paradisus Rio De Oro: Definitely 5Star🌟🌟🌟🌟🌟

Had a great stay. Rooms well kept and food was way above previous Cuban experience. Beach was nice and clean and the watersports well run. The grounds are well kept and neat and tidy. Seems there were no bugs... maybe they spray for mossies? Staff was polite and friendly.

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Private  - 

Verified Purchaser

Melia Varadero: Nice resort!

Everything was great but there is no entertainment at night when everybody are ready to enjoy, during the day was not bad at all. Hotel, rooms, beach were great and I am sure everything else would be better and feel better if the weather was a little bit nicer. I would go back for sure!!!!!

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Private  - 

Verified Purchaser

Melia Las Dunas: Big resort, great staff

Clean resort and helpful staff. This property had 2 sections,one for family and one adults only. I found the place much to big for my liking. You notice how many people at dinner time. I knew it was a large property when booking. food was fine, room was comfortable. Beach is lovely but too crowded for my liking, this is an ideal property for families and large groups. I enjoy the Melia properties, but will not be returning to this one.

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Private  - 

Verified Purchaser

Melia Marina Varadero: good value, nice people

Appartments rooms outside the hotel are ok, quiet but some things didn't work properly there: the tv had a poor image and the porch screen door was missing, couldn't let fresh air in the room because buggs and mosquitos were waiting to fly in.

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Private  - 

Verified Purchaser

Sol Cayo Santa Maria: This could be an excellent resort.

The grounds and the general lay out of this resort is better then most. The staff try their best to provide excellent service and if you like a piano bar this the resort for you. The food is average and the bar service good to very good-the bar in the lobby is the best. The resort is older and has some problems. In our first room the toilet leaked resulting in a wet floor which was not fixed so we were given another room which did not have hot water. The staff tried to fix the problem but were  [... read more]

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Tony  - 

Verified Purchaser

Melia Jardines del Rey: Resort is too big

Resort is too big.Therefore understaffed.They run out of supplies.People lining up at buffets in hopes of getting something to eat.Its like black friday when the doors open.Staff was great.Beach was great but i would not return to this resort.

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Private  - 

Verified Purchaser

Sol Palmeras: Beautiful beach!!

I travel to Cuba three times a year but hadn't been to varadero for at least five. Beautiful beach as I remembered !! The hotel was nice. Room was dated but clean. They could use new beds but I did manage to sleep. I found the staff was very friendly and service was great. Did four al cart and food was awesome!!The Steak house was my favourite and service from Fidal was excellent!! The buffet I found to be the usual ... Pool is in need of repair ..missing tiles but was cleaned daily!! N [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Definitely Not A 5 Star resort!

This resort needs a lot of upgrades to meet my expectations as a 5 star. I have been visiting Cuba every year for the past 16 years, so I know what to expect from the country. My husband and I have travelled all over the island, as well as Cayo Largo. We also spoke to others staying at the resort, and the consencus seemed to be the same...... Our room, while being large and well set up, needed a lot of repairs to bring it up to standard. The grounds were pretty bare, and not what we are  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Amazing Resort

We were very happy with everything about this resort. The grounds were lovely, the pool and beach were wonderful. We enjoyed the restaurants, the shows, and the many places to lounge. We also enjoyed the Sports Club (archery, shooting, playing pool and ping pong. The music was excellent and the staff were amazing. Our room was also everything you could ask for. The Sports Club could do with a make over.

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Nice beaches

The resort had really nice beaches, fun events and friendly staff. The excursions were also lots of fun and reasonably priced. There were a lot of line ups though and they ran out of essentials like towels, toilet paper and soap regularly. The buffet and a la cart restaurants weren't the greatest.

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ChristineHanham  - 

Verified Purchaser

Melia Cayo Coco: Second excellent stay!

This was our second time at this resort and our ninth trip to Cuba. The drive from the airport to the resort was only 20 minutes. Our standard room, 9412, was ready upon our arrival. It was nicely situated and recently redecorated. We hardly heard a peep from the people in the room above us. Both the maid service and turn-down service were excellent. We found the best coffee in the Snack Bar every morning after our beach walk at sunrise. We also enjoyed pizzas at the Snack Bar. We ate breakfast  [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Beautiful resort , beaches but not the food ...

The hotel was beautiful, modern and clean . I didn't find there were many shows or activities to do but definitely a good place to go relax . The only thing I didn't enjoy was the food . I couldn't find anything to eat and felt sick for most of time last few days ... I understand the country is not very wealthy but it would have been nice to have some good food for tourists while they are spending a week or more there . Overall the trip was a 7 out of 10 I'd say .

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Private  - 

Verified Purchaser

Melia Cayo Coco: A Quick Trip to Melia Cayo Coco

After days of no sun in Ontario, decided on a 4 day junket to Cayo Coco. Hotel is 10 minutes from the airport. Upon arrival, at the hotel, was greeted by the front desk staff. Check-in took seconds and the luggage was off to the room, I was off to the bar for an adult beverage! Next morning, had breakfast in the buffet. A good variety of tasty food (as was the case for all meals) then to the beach. Great beach, lots of white sand and a relaxing beach bar, and oh, yes, plenty of bright, warm  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Second Stay and will return

The Melia Cayo Coco, this was our second time to this resort in 3 years it went well beyond meeting our expectations. We were there in 2015 for our first time and loved it, but went elsewhere in 2016 due to a lower price at another resort, we were not however as pleased as we were with the Melia. The resort is beautiful and well kept and clean. The staff is exceptional,the service is wonderful. The food at the Melia is also fantastic, this is one of the many reasons, we found our way back. The r [... read more]

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Bennedal  - 

Verified Purchaser

Paradisus Rio De Oro: We have to return to the Paradisus Rio De Oro!

We had a wonderful time and can only say positive things about our stay! The room was lovely - an updated bathroom with walk in shower, and we had a corner suite, which was very nice! The meals - whether we dined in the buffet - which was excellent, with so many options or the a la carte, were so delicious! The staff provided such wonderful service throughout the resort! We had perfect weather for the whole week, and met so many friendly, outstanding people! Many had been vacationing there f [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Awesome Resort, Awesome Holiday

My Fiance and I just got back from the Melia Jardines del Rey 2 days ago, stayed Jan 25 till Feb 1st. Travelled as a couple. We stayed in building 12 on the 3rd floor, honestly, best building! was close to everything. Just let me start by saying don't listen to the bad reviews, if you have been to Cuba before, then you know there is Cuba Time. We have been to Cuba 3 times, and other than the Melia, this resort is by far the best we have been to. This resort is amazing. The Staff are aw [... read more]

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