Iberostar Selection Rose Hall Suites: Unforgettable experience

From the lobby, to the pool, restaurants, and ocean, this resort is the epitome of the "Jamaican Experience". Friendly people, delicious food, clean facilities, inviting atmosphere, and outstanding entertainment team. It is the star friends and staff that really gives this resort it's character. You can't go a day without a smile, which is a challenge I loved failing at :)

Iberostar Waves Rose Hall Beach: Best vacation ever!

We went together with another couple to this fantastic resort for a week. Between us all, we have been to multiple Caribbean destinations, and between all four of us, we all agree that this resort has far exceeded our expectations. It had everything we hoped for and more. The size was small enough that everything was close by but big enough that it had all the amenities and services of a big resort. The staff at all levels made it extremely enjoyable. From the entertainment staff to restaurant s [... read more]taff to the towel staff. A special shout out to Cupcake, Twitter, Smiley, Nikki B, Breezy, and Chocolate! So friendly at attentive and worked so hard. The bar staff were extremely knowledgeable, entertaining, and the drinks were creative and amazing! Everywhere we went was clean and things were maintained or in the process of being upgraded. The food was the best we have experienced at any resort. We never tired of the buffet but the a la cartes were an extra bonus and so good! The beach was ok but as per some reviews, it did have some seaweed. However the pool was overlooking the beach and we mostly hung out there. There is pretty good snorkeling right off the beach though so that was a nice surprise. We did an excursion to go snorkeling at the marine park and margaritaville. The next day we went to the luminous lagoon. A must see for sure! The joint excursion was excellent value and again great staff on the Dressel divers crew. All in all we had a fantastic week and while we like to explore new places, this is one we would definitely return to. I do not understand the negative reviews, this place is amazing!

Iberostar Waves Paraiso Beach: This was a beautiful resort and very clean

Rooms were very neat and clean, staff was very helpful and kind. Restaurants were clean and and waitors and waitress were very friendly and constantly wanting to help in anyway. The grounds were very neat and clean, and if not they were always trying to make it look better. The pool was awesome, it was so big and had the lounge chairs in both pools with swin up bars. The only real probelm we had was the ice machine did not work, we told them but it never did get fixed. However, we were able to g [... read more]o into one of the other buildings to get ice so that was okay.

Iberostar Origin Daiquiri: Wonderful trip

Great resort! Had a fabulous time! Staff were very friendly and helpful. Lots of fresh made stations in the buffet. Whole resort was very clean and well maintained. Ensure to bring bug spray for the sand fleas. This could have been helped a little if the staff had raked the seaweed up in the beach every morning. Otherwise we had nothing negative to say about this resort.

JOIA Paraiso by Iberostar: Beautiful

What a lovely resort. 5 star all the way....the decor, the pool, the food. The staff were the friendliest and best trained I have come across. The beach was magnificent and the water warm. Our room was beautiful,we fell asleep each night to the sound of the waves.

Iberostar Origin Playa Alameda: FANTASTIC RESORT

This is our second time at this resort and third time to Cuba, we made the mistake of trying somewhere else and were so disappointed. We came back to Iberostar Playa Alameda and so glad we did, the staff, the beach, the resort is fantastic, food is better than anywhere else I've eaten in Cuba, rooms are spacious and clean, but what keeps you coming back is the people/staff. Definitely going to be back again!

Hotel Mojito: Friendly Staff & Unsophisticated

Great beach, lotsa activities available, food nicely done. Staff were very helpful and friendly. Any problems were resolved easily and promptly. Cute little market within walking distance. Great for families and those looking for some down time.

JOIA Rose Hall by Iberostar: Always a perfect vacation!

We have just returned from our amazing vacation, celebrating with our daughters. It could not have been more perfect. This was our 3rd visit at this beautiful property, and it never disappoints! We had requested an upgrade to ocean front, and when we arrived, we were thrilled to enter our rooms, right on the beach, quiet, large, super comfy beds, our butler Duran was so helpful, always smiling, and always available to take care of us. Our rooms were immaculate as always, and the housekeeping sta [... read more]ff were amazing! We came back one night, and they had decorated our rooms, bathtub filled with bubbles, champagne chilling, rose petals everywhere, towel sculptures and balloons, in celebration of our daughters birthdays, and our anniversary. It was gorgeous! We return to the Grand for the fact that it truly is grand! This property is spotless, the pool is beautiful, the washrooms immaculate, the grounds always being tended to, the beach so clean, and wonderful to walk, totally decadent in every way. And the best part, ADULTS ONLY! We love our girls, but we travel for this pampering, and relaxation, and they serve it up on a silver platter! The staff........truly sensational, always smiling, so helpful, and boundless energy! From the Star Friends, to the restaurants, to the front lobby, the pool, the grounds, the bars, they go above and beyond to make sure that you are always happy and taken care of. The food was exceptional, always beautifully presented, wonderful varieties at every meal, and the staff always professional, making you feel very special at all times. We have travelled over 16 times to many places in the Caribbean, Jamaica is our favourite, the people are so welcoming and engaging. We return to the Grand as it truly is outstanding, and is the total package, and we know that it will be a truly amazing vacation, and we have never been disappointed!! Worth every penny! We look forward to our next vacation at the Grand Rose Hall, a perfect vacation, in a very special place!

Iberostar Origin Laguna Azul: Amazing Resort

My family went here in December and my daughter and I returned for a girls only trip in March of this year. For the first time away for us we were very comfortable and the staff is amazing. They look after every wish we had. Great Service.

Iberostar Origin Laguna Azul: Rooms need improvement

When we arrived, our room had NO toilet seat. There was no hot water. We found out that previous occupants had already complained about it to no effect. They left their note in the Resort magazine. We showed it to the staff. Repeated complaints finally produced the toilet seat and luke warm water.

Iberostar Waves Rose Hall Beach: Beautiful resort

We spent an amazing week at this resort. It was a family vacation, there was 6 of us and we had 3 rooms, not one of us had a problem. Our rooms were clean, the food was great and the service at this resort was excellent. Tadine on the beach was a joy to see each day and always ready to take care of your needs.. The staff were all great and ready to help in any way. When we left home we planned to have a great vacation and that is exactly what we did. Don't sweat the small stuff, most times it is [... read more] what you make it.

Iberostar Origin Tainos: Great time...so relaxing!

My husband and I enjoyed a lovely week at the Iberostar Tainos during March Break. The beach was stunning, with a fabulous pool area available as well. The rooms were very modest and simple, but always clean with an amusing little towel sculpture left behind to brighten our day. We stayed on the ground floor of a bungalow and our only complaint was that we could not leave the doors or windows open at night due to the lack of screens. (Although, there were very few bugs). The food was simple but  [... read more]good, and we always found something to enjoy. This is not a hotel for someone looking for marble, glitz, night life or luxury. It is a small, comfortable resort with some of the friendliest staff we have ever had the pleasure to meet.

Iberostar Selection Paraiso Maya Suites: Excellent family resort

This is a great resort for families with children. Two different kids pools, wave pool, ice cream bar, lazy river and play ground. The food was incredible and a good variety of vegetables, fish, meat and cheese. The home made bread and deserts are incredible.

Iberostar Waves Rose Hall Beach: Happiness comes with excellence

This was our second stay at this resort and although we noted a few changes, overall the quality of this hotel is excellent. The grounds are well groomed and maintained, buildings well cared for, public areas very clean and rooms well cleaned and supplied well with everything we needed. The entertainment staff is amazing, working from early morning, late into the night. A young man by the nickname of Twitter introduced himself to us during our first hour on the resort and we spoke with him every [... read more] day thereafter. He was so respectful and so energetic, a very amazing young man. The whole entertainment team on this resort is amazing. From sports to evening entertainment, just excellence. I have only one complaint about this resort. The service in the buffet dining room at times was not the best. Very few of the wait staff introduced themselves and did not engage in any form of conversation. At times did not remove dirty plates between courses. It didn't happen at every meal but this is the one place I noted a change from our last visit to this resort. Some of the wait staff was amazing but you could sure feel the difference when staff enjoyed their work and when they did not. Not really sure if there were a lot of new staff or what was happening but it did not feel good. The food was just as amazing as ever. Hot food was hot, and cold food was cold. The other thing I noted was little to no hand washing by the staff. It kind of worried me as dirty dishes would be handled and then back to clean dishes with no hand hygiene. Overall I still have to say this is one of the nicest hotels and I would highly recommend it to others.

Iberostar Selection Paraiso Lindo: Great Family Resort

Great beach, great entertainment and activities, great kids club and in general great facilities for kids, the concierge service is excellent, decent gym, lots of restaurants, good tequila, but you have to order it by name, it is great that you can reserve a la carte restaurants every night since other resorts limit these options, great location close to Cancun airport. On the "opportunities for improvement side": there are no baby changing stations in most male bathrooms, no automatic accesible [... read more] doors on bars, bathrooms and other facilities. Also when buying the package it was not clear to me that this is part of a 5 hotels complex and that I had access to some stuff, but not to some other stuff, the hot tubs outside are not heated, which is a minus when temperatures are in the low 20's ºC

Iberostar Origin Laguna Azul: Fantastic Resort!

This was our second stay at the Iberostar and it was amazing! Beautiful surroundings, wonderful people and an incredible beach. What more can you ask for. The food was decent as well. No complaints whatsoever. Plan on returning next year!

Hotel Mojito: Great Resort

The resort was beautiful, always clean! Rooms were clean and up to date! Dining was good at the beach bar and restaurants! Always a good selection of food. Staff was friendly! Overall after reading reviews was a little scared but would definitely travel back!

Iberostar Selection Paraiso Lindo: Good Resort

Very good family resort. Kids club is outstanding. Good filler shows in the evening, and good entertainment on the beach. Considering my high standards, restaurants are average. Stay at buffet and you will not miss a thing. Steep stairs in the pool made few people scratch their legs. Wave pool and water park are a joke. We stayed at building 50 which was super quiet and closest to the beach. There were no problems to get a spot in shades on the beach.

Iberostar Waves Paraiso Beach: 2nd time to Iberostar Paraiso Beach

We vacationed at Iberostar Paraiso Beach last year and enjoyed our stay enough to want to return again this year. There are nothing but good things to say about this resort, from the great food in the buffets and a la carte restaurants, the huge pool, (you never felt crowded), beautiful grounds, enjoyable evening shows and hard working staff. We had one extra special waitress (Carmelita), who went out of her way to ensure that we had excellent service. I would definitely recommend this resort to [... read more] anyone.

Hotel Mojito: Awesome!

Everything was awesome! All the people were to friendly they made our time there so much better! The beach was so pretty but windy at times. Rooms were nice as well. I would for sure go back to this resort if I were to go back to Cuba!!