Paradisus Princesa Del Mar: Typical attentive, warm and friendly Cuban hospitality

The Paradisus Princesa Del Mar is a typical resort similar to other five stars in the area. The beach is spectacular, service is attentive and the grounds and rooms are immaculate. Cuban hospitality at its best ...

Melia Jardines del Rey: Beautiful Resort

The hotel and grounds were very well kept, my room was spacious and clean. Buffet had a good selection of food. Beach was amazing. unfortunately as the hotel has a 1000 rooms and was at capacity staff were unable to keep up with demand. Understaffed and it showed. I would not go back only reason being too many people, we like get to interact with the staff.

Melia Jardines del Rey: Nice Resort

The resort was nice, clean and the staff were friendly. There were lots of fun activities to do. We really enjoyed the catamaran, kayaks and paddle boats. Volleyball is really popular at the resort but unfortunately there was only one beach volleyball net so we often had to wait awhile to play. I would definitely take my own tennis rackets and balls next time as the courts were great but the hours the tennis equipment was available were short and unreliable. The pools were really spacious with  [... read more]varying depths but they were surprisingly cooler than expected. The ocean water is really clear and blue and its a lovely walk along.the beach.The ice cream parlor and 24 hour snack bar were big hits. Often we preferred to order off the snack bar menu over waiting in line in the crowded buffets. We were surprised that we could get our group of 8 into our preferred a la cartes at decent times... the deep fried ice-cream at the oriental one was amazing! We had a great time at this resort.

Melia Jardines del Rey: Amazing resort

Beautiful place, spacious, rooms are big. unfortunately some rooms are lucking some necessities and that is bringing it down. Beach is amazing, service is very good, no wifi most of the time. food is ok, drinks very good, customer service very helpful, especially Jany Armentero Valdima. an entertainment is second to none, overall I would give 4.5 stars and we would definitely return.

Sol Palmeras: Wonderful Relaxing Resort

For a place that is 27 years old, it is very well maintained and VERY clean. The food was really good and bar and restaurant options are fabulous. The layout of the property makes it easy and quick to get to the pool, ocean or restaurants in a matter of 2 or 3 minutes. I would not hesitate to go back..

Sol Varadero Beach: Very Poor Public Washrooms or Lack of Public Washrooms

Although staff is friendly, we will not return to Sol Sirenas Coral because the public washrooms are either totally unacceptable or non-existant. In the bathroom serving the lobby, the stall doors do not have locks or do not stay closed, all toilet paper dispensers are broken and allow toilet paper roll to fall onto the dirty floor, soap dispenser does not work and paper towel is replaced by toilet paper to dry our hands. There is no bathroom at the beach nor at the beach restaurant. I was to [... read more]ld to stay away from the washrooms by the Coral pool because they were worse than the washrooms located in the lobby which is hard to believe. The only acceptable washroom is hidden behind the snack bar however the waste baskets are overflowing and smell. By Canadian standards, fully functional washrooms are not considered a luxury but a basic necessity!!!

Sol Palmeras: Beautiful beaches and lots of fun! Thank you!!!

Great service, perfect location, amazing beaches & lovely staff. Great value for the money!!!!!!!! Beds need a little upgrade, but other than this, rooms are very clean and comfortable. Will be sure to recommend this resort to friends and more important, I will be returning to visit again. Much thanks to our new friends at Sol Palmera

Sol Palmeras: Awesome Hotel

Sol Palmeras is a hidden secret, the grounds, rooms, staff, the buffet and ala carte restaurants were amazing. The resort is clean and comfortable. The proximity to the stunning beach and pools are a 4 minute walk from your rooms. Would highly recommend this resort.

Melia Jardines del Rey: Overall mediocre

Cons: Our room had lots of ants and the shower head was broken (which they didn't offer to fix), a la cartes were hard to book (they booked fast), resort was understaffed for all of the people, there were lots of bad odors, quite a few mosquitoes Pros: Beautiful beaches, friendly workers, large pools,

Melia Peninsula Varadero: Couldn't have asked for more!

The grounds were perfectly manicured and lovely. The pool locations were well set up. Plenty of locations to get a drink. Abundant chaise lounges by the pool and on the beach with many thatched sun umbrellas available. Entertainment in the lobby, lobby deck and theatre...always engaging. Food was abundant also with lots of choices and locations. Buffet was options plus. Service was amenable and efficient. Rooms and site clean. And finally, the beach was spectacular.

Melia Marina Varadero: Bad experience at the Melia Marina Varadero

I am very disappointed with my stay at the Melia Marina and being the fact that I was over charged compared to other guests at this resort. It is ridiculous everything I had to go through and let me start explaining to you my review. I hope something can be arranged to compensate this stay as this was the worse vacation I have ever had, and it is not okay to send your customers at a resort that states being a 5 star. Upon arrival we were put at the other end of the resort in the apartment no [... read more]t the apartments close to the resort but far enough that it will take you half hour to walk. At this point, we had waited almost 2 hours in our shuttle bus at 10pm because the bus couldn't leave due to a family not being on the bus, so make everyone else wait! Very frustrating. Not to mention the long waits already at the airport. I was very frustrated with hotel for being put in the wrong room, not to mention it was the dirtiest room I had ever seen in my travelling years. The sheets were dirty, with white spots all over it and the headboard as well plus the toilet wouldn't flush. Note that this is all at around 12:30 a.m. Then next morning we go to the lobby and let them know that we are in the wrong room, they offer us an "upgrade" in which is what we truly paid for so I wasn't impress. They then offered us a dinner at the level restaurant and we took the lobster that taste like rubber and potatoes that were who knows what. It can't be that hard to make mash potatoes! If you like good food, please do yourself a favour and stay elsewhere. The buffet food is repetitive as well and every day is the exact same items as the day before for breakfast, lunch and dinner. If you like meat, not the place to go, if you're looking for seafood not the place to go either. It is repulsive after a couple of days and you start wishing you were either elsewhere or home. The service, was slow, the drinks were never the same from one server to the another, and I am not sure if it's because we are a lesbian couple but everyone always seemed to be served before us until someone would finally say, these ladies have been waiting to be served. Our new room (apartment), had a broken screen and window, the mosquitos kept coming in, I mentioned this several times and it finally got fixed after day 5. The washer dryer was also broken and was told it would be changed in 20 minutes and after waiting for over an hour I decided not to waste another day and left, they finally came several hours later. The coffee machine was also defective, wouldn't brew unless you held the pot up high. The bed was not comfortable, again stained and the room was full of patches on the wall which never got painted over. There was a mold smell in the room which was disgusting and thankfully when we weren't there to sleep we were on our balcony. The first bathroom was never cleaned, hair all over the floor and the shower was filthy so we never used it. There was nothing functional in the room, everything was broken and we had to call to get everything fixed which is very annoying. There are no activities or entertainment and quite boring unless you like to just sit around and drink/socialize all day in the lobby. The beach area is narrow and everyone stacks their chairs anywhere they can squeeze, which means you're practically sitting on the person next to you. Lots of bugs also, we got a few bites on our legs. The snack bar near the main pool... The worse service ever and they are so rude when they do serve you, I couldn't believe my eyes/ears. Also, we paid 1500$ a person to be here, and while speaking with other guests they all paid 900$-1000$ max based on about 10 people we spoke to, talk about being totally ripped off, disappointed and need another vacation to get some rest now.

Paradisus Princesa Del Mar: Amazing resort

This resort definitely exceeded my expectations...it was beautiful, clean, staff was nice, fun and accommodating.The beach was gorgeous with many shelters for shade. I have already recommended this resort to friends.

Melia Varadero: Would not go back

We were moved 4 times, first room king sized bed, second room no hot water, third room a king sized bed, 4th room was dirty, they were going to move us again I said no come and clean this room. The Manager Oscar made our a la carte reservations, gave us a bottle of wine and free massages. The sheets were never changed there was sand in my bed. The bathrooms on the main floor stunk like rotten sewage for 2 days. The bathroom in the pool area was nice -but too small, only 2 stalls and there [... read more] was often a line up. We hired a driver to go into Havana - we were also supposed to get a tour guide. We got no tour guide and when I asked Oscar about it he checked and said that was wrong and the cab company will give you back $30. I said fair enough, then he said $30 Canadian dollars, I said I paid in CUC's and that is what I should get back.

Melia Jardines del Rey: 3.5 - 4 Star Resort - Great Time

A few minor issues with the resort, like some pathways being uneven and having poor lighting, a smell in some of the areas, mediocre food, but overall the resort was great. Friendly staff, great drinks, beautiful beach and pool area. A very relaxing and fun resort. I would recommend this resort for the price

Melia Marina Varadero: Very Large

Nice Hotel. Good rooms, food is good but the same. Enjoyed the A La Carte restaurants. Hotel is very large and its far away to everything. Staff is great. Last hotel on the Peninsula so a long bus ride to go anywhere too. Beach is good. Water is clear. :)

Melia Marina Varadero: Good time

Hotel was nice. Stores to walk to. Not enough information given on when and where the nightly entertainment was. Food was actually ok! Beaches were clean and staff friendly. Never felt like we had to leave a tip either.

Paradisus Rio De Oro: Fantastic vacation

The staff were amazing and really friendly!!! The grounds were maintained to a high standard and our room was clean and well maintained. The activities were well planned and enjoyable which appeal to a variety of ages. Check in to the hotel was done quickly and professionally, which allowed us to make the most of our stay. The restaurants offered a wide variety of food choices, which we took full advantage of. My personal favourite was the Cuban, as it offered a taste of the culture. The [... read more] beach was always clean and tidy, with an attendant ready to provide Loungers when and where you want them. The snorkelling was paramount with access directly off the main beach. We saw lots of fish and coral. We greatly enjoyed our vacation to Paridisus Rio Del Oro and are looking forward to returning next year. They make it feel like your home away from home.

Paradisus Princesa Del Mar: Resort Paradisus

This hotel has a star rating that is higher then it should be. Grounds are nice, but service is only good when you first arrive. After that, it is on a steady decline. The last day room maintenance was only making beds up and provide some clean towels.

Melia Marina Varadero: Fantastic Vacation

Thank you Lisa for helping us with our trip. Melia Marina was amazing. From the airport to Melia ,from the check in to check out, everything was quick and efficient. The food was great with plenty of choices. the room was clean and with only steps away from the pool my wife and I really enjoyed everything. The pool was top notch and the service at the bars was outstanding. we met lots of people and made new friends. We would definitely go back to this resort in a heartbeat. Thank you again L [... read more]isa and thanks to all the people at Melia who made our vaction truly enjoyable.

Melia Jardines del Rey: very bed resort .

this resort is to big and the personal work hard but is impossible to take care over 2500 people. very , very ,very long lines up every ware and the food is cold all the time. the workers are doing good job but the concept is; to please 1200 rooms you have to do magic and is not happening.