Iberostar Origin Laguna Azul: Know before you go

I love Cuba. I had a good week. This is not to dump on that beautiful country. They do have challenges. Those challenges must have been exacerbated by COVID and the chain of supplies issues. The food (meat especially) is sparce. There is no bottled water. We received filtrated water all week long. Some drink options were not always available. Despite all that, I know that they did their best. They gave us more than they have for themselves. This is why I will recommend this destinat [... read more]ion and this resort. If you know what to expect beforehand, you will not be disappointed. You will not go at the front desk to complain that there was no chicken at the buffet. Don’t be that Karen, please. Cuban staff don’t deserve that aggravation. They have enough on their plates. Some things that there were no shortage of during my trip: sun, sand, fun and toilet paper (in my room, it was always available, thank you god; you may want to bring some when you go far from your room). I can’t say it often enough, Cuban people will give you more than they have. They are kind and will try to help. Bring some stuff and some money to thank them for their good service. Bring your smile and try to learn some Spanish before you go. You will have a good time. This does not seem to be the place to complain about the airline so I will not. That would be another chapter.

Gran Muthu Imperial: Vacation!!

The hotel /resort was beautiful! Wonderfully appointed,spacious rooms with a large balcony. Absolutely loved the infinity pool! Service was amazing! I definitely will be a repeat customer. The weather was amazing and I loved my first trip to Cuba. Unfortunately,I didn’t do any excursions outside of the resort as my trip was all about relaxation!

Resonance Blu Santa Maria: Relaxing Resort

The Good: The staff are outstanding, the beach is the best I have ever visited because of the beautiful sand, many shade areas and plenty of chairs, ability to walk a good distance on the shoreline, this is a quiet resort with no loud music playing constantly thus the title relaxing resort The Bad: Cuba has supply issues thus the food is prepared well but very repetitive, no milk 1 day, room towels and beach towels are not changed, bed linens changed once in 2 weeks, asked for a wake- [... read more]up call didn't happen

Melia Cayo Santa Maria: 3rd time at this resort

Beautiful resort as always, however Covid has not been kind and Cuba still very much suffer. Gettimg supplies is very hard for them, they try their best. We all know cuban food is pretty bland but now it's even worse. Toilet paper was never an issue anywhere. You can't beat the super friendly staff alwsys eager to please and of course the Beautiful beach. We will diffently return.

Aston Costa Verde Beach Resort: Great beach very relaxing resort

Very clean Resort is very dated rooms are old but very clean Beach was very nice long walks along the white sand People are nice The service was great Grounds are beautiful to walk through the resort is very big Entertainment was ok

Mystique Habana by Royalton: Fabulous

I would give this place 10 stars if I could. Beautiful premises, prime location, great quality food - this place has it all. However, what makes it truly unique is the quality of service and the personalized touch. The staff is professional and friendly and the hotel managers, Eric and Pavel, truly go out of their way to get to know their guests’s needs and will do everything they can to make your stay just perfect. You will not regret your choice if you decide to stay here, I already look for [... read more]ward to coming back.

Sanctuary at Grand Memories Santa Maria: Great vacation

I been in Cuba 7 times. Always had a great time. First time in this hotel first time without my kids just my boyfriend and I. Beach is perfect! The resort is well taken care of! Our room was amazing! The maid the butler did an excellent job! All the staff actually been amazing. We had no issues. Food was fine we love breakfast and usually skipped lunch. Definitely enjoyed the fruits! So delicious! From our part no complaints. We had a fun relaxing week. Definitely recommend it!

Melia Jardines del Rey: Best Time Ever! Awesome Place to Visit

Very friendly and accommodating staff. Rooms were clean, We were scheduled to be in one building, however, I asked to move due to health reasons, and they accommodated and moved me to a ground floor room close to the main lobby. Beach had a bit of erosion due to weather, but overall it was amazing and clean. There were plenty of options for food. However, due to COVID and the economy some of the items were hit and miss on days. For example, one day would be no bread, but the next would have it, [... read more] they would run out of milk, cola, wine, etc. However replaced the next day. We never had an issue with the shortages personally. They have downsized considerably on entertainment, it is not the same as it was pre COVID. It still is an amazing place to relax, by the pool, beach, shopping etc. We have stayed at this resort 6 times and continue to love the atmosphere, friendly staff. It was perfect for us! We can't wait to go back next year, or maybe the fall. Just remember to bring lots of sunscreen, and bug spray as the mosquitos are bad in April :)

Starfish Jibacoa: 11th Trip Did Not Disappoint

Our first return visit since Covid and we noticed some improvements with the buildings, the grounds and the beach. The staff were amazing as usual - very friendly and helpful! The food was of better quality but was repetitious, and after 2 weeks with the same choices for lunch and dinner every day, it was not as appetizing by the end of our stay. We noticed a shortage of butter, milk and white wine. Breakfast choices were very limited - no bacon, no jam, however, we were pleased with the cof [... read more]fee served at the buffet in the morning. The bus to the airport was 45 minutes late picking us up, and although we were promised a boxed lunch for breakfast because we were leaving before the buffet opened, we did not receive one. On arrival, we had to wait for approximately 4 hours before our room was ready since check-in is not until 4 p.m.

Iberostar Selection Esmeralda: Great resort

This place was everything I except. With Cuba and supplies being short we did NOT go hungry or without booze. Plenty of toilet paper. There was nothing to complain about really. Go with an opened mind to Cuba and you won't be disappointed. Beach was amazing and the staff were pleasant.

Grand Aston Cayo Paredon Beach Resort: beautiful hotel

hotel was great. here are a few things we did not like no store to purchase anything always out of pop choices are coke or sprite no slushy drinks at pool bars no coffee maker in room beach had so many broken shells, hard to walk without shoes lots of elevators marked out of service its a brand new resort and they have things to iron out soon if they want people to come back we had to call every day for bottle of water in our that we had to share, hell l would have bought water if the [... read more]re was a store and a few other minor things but l know we are in a third world county, and Cuba is Cuba

Playa Costa Verde: Wonderful Experience

We are return visitors but had not been down since 2018 We were not sure what to expect as of course Cuba had suffered greatly with Covid a Hurricane and then shortly before wd went big bush fires Well we certainly had nothing to worry about. The hotel has upgraded and other than some work needed at the swim up bar the resort is kept spotless and is as beautiful as ever There were no shortages at the snack bar they served a variety of fried chicken fish, sandwhichs, French fries and the bu [... read more]ffet was always full with many options The al acarte restaurants delightful especially the Japanese The swim.up bar had the greatest barman jesus who kept everyone entertained and made the greatest drinks Wilson and the gang in the lobby bar as always go out of their way to make you feel at home and the cappuccino are to die for The maid service is second to none the room's are spotless A shout out to Edecto who went over and above to make our stay a very wonderful experience The ladies who where our waitresses in the buffet daily and the buffet manager Thank you for making our Anniversary very special Danale and Rosie absolute ladies Thank you The wonderful gentleman who looks after the pool we thanks you for all your hard work and the entertainment staff i dont know where you get your energy, your all amazing No complaints from this couple Many Thanks and we cant wait until Christmas when we can return Debs & Charles

Paradisus Rio De Oro: Wonderful Resort

The resort is easy to navigate, the grounds are impressive, and the staff are wonderful. There was plenty of fresh veggies and fruit everyday and chefs were on hand to prepare fresh cooked eggs, omelettes, and other breakfast foods as well as fresh cooked fish and meats for lunch and supper. There was a variety of breads, cold meats and cheeses. The pools and beaches were spectacular. I would recommend this resort to anyone

Melia Cayo Santa Maria: Amazing resort

This is a really beautiful resort. Grounds are well maintained. The staff are very friendly and go out of their way to make sure their guests are happy. The rooms are big and need some updating but overall no complaints. I will go back.

Paradisus Rio De Oro: Amazing resort

We were at this resort for 2 weeks, the resort is great , staff are amazing. They go out of their way to help in anyway. The food, the restaurants were all great, except for the international restaurant was so so, but everything else was great. The beach club restaurant and the 24 hour restaurant are very good also. The beach was nice great for snorkelling water is clean. The pool was nice the swim up bar and the staff there were great. The rooms were large and cleaned daily. I would definitely [... read more] stay here again. One thing I would like to say is to all Canadian’s, Canadian money is widely used but please don’t use loonies or toonies as tips, they are no good to the staff, they cannot use them for anything, I would recommend taking 1 $ American bills for tips. Everything else you can use Canadian

Paradisus Rio De Oro: The best resort in Cuba

Absolutely amazing hotel , place , accommodation , staff Very elegant . Well organized , very special place Adults only , quiet , mostly couples , canadians, Germans , Russians The only complain is on Air Transat flight attendants, few disputes, unhappy faces , rude If You ask a can of pop the attendant said you can get just one to share with Your companion ( you couldn’t get just one for yourself ) in a very rude manner Please check flight from Holguin 21:35 Sunday April 16 2023 Air Trans [... read more]at should get this complain

Sol Palmeras: Fantastic resort hotel

Very nice staff . Always want to do their best. Clean spacious rooms. Beautiful beach. Fantastic music played every day at the lobby in the evenings by talented musicians .Food nothing to complain about.

Paradisus Rio De Oro: Would Return in a Second!

This resort gets top marks for friendly staff, food offerings, comfortable and spacious rooms, ease of access to everything, free amenities, location, food handling, water handling, beautiful beach, excellent pool area, access to loungers, beautiful gardens and grounds, easy a la carte bookings and so much more. The staff is terrific - from everyone at the front desk, to the wait staff in the buffet, the bar staff, the security team, the porters and the entertainment coordinators - all of them s [... read more]uper friendly and responsive. Can't compliment them enough for making sure you are having a good time and have everything you need, and always prompt responses from customer service. Buffet had lots of options every day, plus breakfast omelette station, pasta bar at lunch and dinner, and a carving station for dinners; fresh bread and rolls all the time. Of course the weather was fantastic and the ocean incredible. Easy to get around and participate in activities, with beautiful views, a botanical garden area and nightly entertainment. Plus a club/disco for late night if you want. This place is ideal for couples and small groups, and you can even get a personalized heart, displayed all along the beach front to commemorate your visit and occasion.

Starfish Jibacoa: Wonderful place friendly people

I have been to Cuba numerous occasions. This was my first visit to villa tropico in jibacoa. Staff if friendly and very helpful. By the end of trip it felt like family. Beach and surrounding grounds are well maintained and very safe. Waters and Cora reef is definitely something to see. If anyone is considering booking a trip; don’t forget to bring your snorkeling gear. It would be a shame to miss out on such a beauty

Melia Cayo Coco: Very happy with resort

We would definitely return to this resort. Beach is absolutely beautiful. They do everything they can to make your stay enjoyable. We stayed in a lagoon room which was very nice. Grounds are very well kept. Only complaint is the cats. On the bus to the resort we are told not to feed the cats or dogs because they are wild but people feed them so they are around the eating areas looking for food.