Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Markymark  - 

Verified Purchaser

Riu Vallarta: Very nice family resort

The good: This hotel is huge and well maintained. Staff are well trained and friendly. Our room is large with a King size bed. We also requested for a crib for our two years old son which was great! The main buffet has lots of options and good and plenty. There is also a second smaller buffet by the beach(Flamingo) which opens all day for a quick bite. Cappuccino at the lobby bar is very good. It has two pools, one for the kids. Entertainment is great with kids programs every night. It may be to [... read more]

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Lauriem60  - 

Verified Purchaser

Riu Palace Costa Rica: Family friendly resort

The pools and the beach were fantastic. The room was ok for a Riu Palace. The whole family was very disappointed by the food and wine at the resort but the pools and beach made up for it. Lots to do off the resort. We recommend zip lining and the ATV jungle adventure.

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Jim 409  - 

Verified Purchaser

Sol Turquesa Beach: resort was under renovations

The resort was being renovated. After hearing memories had just taken over a year ago we had diamond club which didn't make much difference. Not all alacart.restaurant. Were available I paid extra for a room upgrade and the sunwing rep said it should have been included in diamond club upgrade this is the third memories cuba I've been to in three years. The staff was awesome friendly as usual, but are still learning. Booking from here, my travel agent said there were only a couple seats available [... read more]

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JTDT  - 

Verified Purchaser

Riu Palace Antillas: Relaxed and rejuvinated. :0)

We stayed from Dec 7th to the 14th /15. a wee bit windier (according to the locals and repeat travelers), if this is the worst people have to complain about please put a sock in it, Yes the hotel is still being updated, but that is too so a non issue. The weather (hot and sunny every day), "food" way above just being good (more like a higher end buffet for breakfast, lunch and dinner, as well as the specialty restaurants, we hit all three, "Italian twice") and finally the staff, everyone we had  [... read more]

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Happily return  - 

Verified Purchaser

Senator Puerto Plata Hotel: amazing resort

i really like the grounds plenty of shade,very clean,great food ,lots of entertainment both day and night . I would recommend this resort to any age.I guess I am a bit biest i have been to this resort 5 times .

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Marneee  - 

Verified Purchaser

Riu Negril: Good resort

The resort has been renovated and is very clean and beautiful. The grounds are clean, rooms are nice. The food is good, lots to choose from, they have a different theme every night so it changes a bit at buffet. The ala carts were not that great, went to two because they were hard to book and ended up at buffet. In the evening there is not much to do, there was a show which was ok and a sports bar, no disco or casino...which we thought there was, people left the resort for that but we didn't fee [... read more]

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Westmount 74  - 

Verified Purchaser

Riu Playa Blanca: 3-1/2 to 4 star

I've stayed at several riu resorts over the years and they have been either 4-1/2 or 5 star resorts The Riu Playa Blanca didnt meet up to the 5 star rating it was given, not that it was a bad resort but didn't have the bells and whistles (coasters under your drinks on tables, no waiter service around the pool or beach, food was ok but nothing outstanding to tell my friends about, pools were all wading pools ... Nothing deeper than 4 feet For the most part it was good overall with pleasent staff [... read more]

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Moohaboy  - 

Verified Purchaser

Riu Palace Paradise Island: Rui -- not up their standards

Sadly, I expect the Rui to be consistent everywhere. The people and the food were great, however, the rooms were not. The floors were carpeted and very dirty. I found I had to wear shoes all the time just to keep my feet clean. GROSS!! The rooms need an overhaul. The staff were nice but they cannot be blamed for the resort. The showers at pool side just spit out water. The beach is disappearing.

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Sunshine4ever  - 

Verified Purchaser

Grand Memories Varadero: Decent resort but food ruined it!

Large resort with well maintained grounds and nice rooms, A/C great. Food needs improvement as lacking fresh fruit/veggies at both buffet and al a cartes. Fresh made omlettess were good but other food often not hot and beverages like milk and juices did not taste right. Sadly I was sick from the food after first day and came home with a bug and needed antibiotics. Will not return to this resort or Cuba when there are better places to travel to.

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Artman  - 

Verified Purchaser

Riu Guanacaste: amazing resort

Rooms were nice.....grounds were beautiful. ....food was great.....lots of monkeys and iguanas. ....I will go back to this resort.....the sooner the better....This place is definitely a five star.....miss it already!!!!! ...

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Ahmed1sauga  - 

Verified Purchaser

Sol Turquesa Beach: Great place! Amazing Food! Amazing Place!

We just got back and it was pretty great resort. Clean! Didnt bother going on excursions, still had a blast. Live show was entertaining, snack bar was okay but buffet food was great! The selection of food was pretty sweet! Wasnt really happy with the Nexus trip agent, wasnt informative at all. People at the desk do not look at you while talking to you, quite rude. Docking points because of them! Everyone else was great! Didnt have a mosquito problem, people may be exaggerating a bit.

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AlaT  - 

Verified Purchaser

Sol Turquesa Beach: Great Memories at the Memories Holguin!

Hotel Overall Unbelievable how clean this place was kept at all times. the grout between the tiles was cleaner outside, and everywhere, at this resort than my own bathroom. The staff are constantly cleaning the grounds to ensure that it stays picturesque. Size Memories is quite large. I remember reading this in some reviews prior to my departure and it is 100% true. When checking in, try to ask the concierge for a room closer to the pools or beach, otherwise you will regret the long walks. Foo [... read more]

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Chris 57  - 

Verified Purchaser

Riu Negril: great resort great staff

Hotel is a good location. Beach is excellent with nice mix of sun and shade. Great for walking. Resort is on Bloody Bay close to Negril. Food is good. Steakhouse was excellent. Buffet met our needs all other nights!

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Anutka  - 

Verified Purchaser

Riu Palace Aruba: Excellent overall expirience

hotel was beyond expectations. Clean, spacious room with a great view. Housekeeping for the room exceptional. The beach is perfect, the pools are great, the people that proved services are always smiling, always show respect and attended to our needs immidaiatly.

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Phili  - 

Verified Purchaser

Riu Palace Antillas: Great resort

I think the property is well looked after with great staff ! The pool area & bar well done , happy staff . Food choices are very good ! Buffet changes every night so you never know what's up for lunch or dinner.

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Rambone tone  - 

Verified Purchaser

Riu Palace Antillas: rui fantastic!

the food was excellent! the pool was sweet swim up bar amazing going to try rui palace next time. staff were amazing. casino was good if u are into that sort of thing. renting a car can be challenging no street signs making it very difficult at first but being a small island no problem getting around

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Rustie  - 

Verified Purchaser

Senator Puerto Plata Hotel: Excellent value for the price.

The grounds & the public areas were exceptional. The dinning areas were well appointed, very clean & we enjoyed the out side terrace for supper, & found the food was good as was the selection. The rooms were modest but clean & we had a great ocean view. The pool was excellent, lots of lounges, & ample shade. The overall service was extremely good. The resort manager. & the dinning room manager were always visible, & checking to see if everything was ok.

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MichelleF55  - 

Verified Purchaser

Riu Negril: Lovely Renovated RIU Resort

We spent a week in early December at the Riu Negril. The beach is in a quiet bay and lovely for walking, with no wave activity. There were seaweeds and muddy spots, but overall clean and warm water. Service was excellent and friendly. The entertainment was above average. The resort and our stay was all very nice except for the sand fleas... I was bitten all over and felt very uncomfortable.

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Ydian  - 

Verified Purchaser

Riu Ocho Rios: Very nice-clean resort, good beach, good food

We were 2nd time in RIO OCHO RIOS. Little bit far away form the airport 1.5 hr. drive. Driver stop for 30 min after 1 hr drive for "refreshments" that was not necesery. Tired from traveling we wanted to be at the hotel, not siting on bus and waiting for driver to get on the road. Registry: - went fast and they were very accomodating. Hotel: - room nice, big and most important clean, refrigerator stock up Food: - very good, tasty and plenty. Evebody could find what they like. We loved the sea foo [... read more]

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King of the Sol  - 

Verified Purchaser

Riu Cancun: fantastic resort

every thing was great the staff was excellent,always smiling happy to help with anything we asked,food and drinks were awesome I've stayed at a few other RIU resorts this one ranks right up at the top of my list!! thanks

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