Iberostar Origin Tainos: A Solid Four Plus

We have been over 20 resorts in Cuba and D.R. and rate this hotel near the top. We paid for a bungalow which was clean, up dated and comfortable. The resort is small , well kept and the staff excellent. The other patrons from around the world were friendly and more considerate then some places we have been to. We meet some great folks from Britain, Ireland, Canada and other nations who were there to have fun and share the wonderful experience of this unique resort.

Iberostar Origin Daiquiri: 3.5+ Resort

I would rate it an 3.5+. Good - Employees were very nice - Food was good - Pools are great. - The shows were very good. The one in the pools. - Mexicain restaurant was the best one. Not so good - First night was in an old room, too old to sleep in. Ask for a better room and we landed in a renovated room on the second night. This was better. The resort should not rent the old rooms - Public washrooms and gymnasium needs to be cleaned more often. - The surroundings of the pools should be renovat [... read more]ed. - Need more chairs. Should get more new chairs - No beach towels for 2 days - For an Iberostar, it sould be better.

Iberostar Selection Varadero: My 1st Vacation at the Iberostar Varadero, Cuba

The entire Resort was simply amazing and more than what I had ever dreamed it would be. I am so happy I finally got to stay at the Iberostar Varadero, Cuba and will definitely be returning in the future.

Iberostar Origin Laguna Azul: EVERYTHING WAS GREAT!!

This was our 1st All Inclusive ever and we had NO regrets! Everything was great! From the room, to the friendly staff, to the food and ala carte choices, the beach, and the service! This was also our 1st trip to Cuba and we so enjoyed the country, people and excursions we went on. Thanks and we will be back!

Iberostar Origin Daiquiri: The people were just great .

The washrooms need alot more attention .Everytime you went in the public ones they were out of toilet paper .agoring to say the lest . The people are very friendly and helpful Enjoyed the water exercise .Sunwing need to update their airline updates more often.

Iberostar Selection Ensenachos: Iberostar Ensenachos

We had a great week at the Iberostar Ensenachos. Our room was lovely, the food was good. The staff was most friendly and helpful. The beaches were spectacular, especially Ensanados beach... white sand as far as the eye can see and good ssnorkeling.

Iberostar Origin Playa Alameda: staff amazing but the resort old!

Smallest resort! Perfect for none walking people! Staff great. Food ok. Room needs some work. We had to move because it's smell so bad. The resort is far from the airport and Varadero. The beach is a beautiful but windy.

Iberostar Origin Laguna Azul: Fun was had by all. :)

Nice quiet resort with very little issues. Good food and lots of pools. It also has one of the nicer beaches in the area. Beautiful weather... for my stay anyway :) There were minor issues with wifi and the lack of hot water (it was warm) but neither effected the trip in a negative way. I would happily return to this resort.

Iberostar Origin Daiquiri: Had a great time!!!

Staff were awesome. Treated us like Kings! Travelled with 12 total. Always found room for us all, actually waiting for us with table ready. Food was very good. Beach was awesome! Lots to do if you wanted to with Star Friends. The wait staff were always around to fill your drinks. Hardly used my Bubba as they were always looking to get you drinks. Pool water was a little cooler than I like but the weather was cooler before we arrived, but not the resorts fault. We stayed in a standard room and it [... read more] was fine. The layout of the resort is nice and the villas had nice views that you didn't have to pay extra for. Great trip, would go back tomorrow if I could!! Thank-you to all the staff for making our trip all it was!!! Thank-you to Joseph the funniest waiter for all memories!!

Iberostar Selection Ensenachos: Never disappointed

This was our third vacation to this resort; once as Royal Hideaway and twice as Iberostar. Although there are a couple of signs of the resort looking a little tired, it did not affect our overall vacation. The beaches are still the most beautiful in Cuba. The staff are the best by far, warm friendly hospitality from all (gardeners, chamber maids, waiters, waitresses, bellhops, registation and travel reps). Everyone goes out of their way without pestering you to ensure you are having a wonderul v [... read more]acation. The al a carte restaurants were excellent and we actually thought the variety in the buffet restaurant was better than on previous visits. As this was our first visit to this resort with a youngster we hoped it would still be terrific and we were not disappointed. The staff goes out of their way to make sure even the little ones are having a great time. Our family would highly recommend this resort to families and adults alike.

Hotel Mojito: Very good stay

All was very good, nice stay, will come back again, All was very good, nice stay, will come back again,All was very good, nice stay, will come back again,All was very good, nice stay, will come back again,All was very good, nice stay, will come back again

Iberostar Selection Playa Mita: An awesome time

We had a great time with friends at Iberostar Playa Mita. Beach was wonderful, water was warm. Amenities were ample. Food was delicious, hosts were all consistently warm and friendly. Our room was comfortable with a king size bed and balcony overlooking the amazing courtyard. All in all it was a great experience. We booked on-line but after coming back and walking past a travel agency in the mall I stopped in and made a 100 % recommendation for Iberostar Playa Mita. Would not recommend tourist t [... read more]o volunteer for nightly 9:30 pm show. Could be embarrassing.

JOIA Paraiso by Iberostar: Great property

This was the first all-inclusive trip that we have done in the past 5 years, wow what a intro back into the all inclusive scene. The hotel is small compared to that other properties in the area. Every detail was exceptional, food, service, beach and pool. Will definitely be back to this property .

Iberostar Origin Playa Alameda: needs a few upgrades

the hotel staff were all great. nice dispositions, smiles, sincere that you spent your money visiting Cuba. Could not ask for nicer, friendlier people. The grounds were well-kept, manicured etc. The buffet closest to the beach however seemed to have an inordinate amount of flies circulating over the salad bar. The resort rooms need to be upgraded. The bathroom is dated. I mean who actually uses a tub these days? The mattress on my bed was springy, not conducive to a pleasant night's sleep. The p [... read more]illows are about 30% the size of a pillow you would have on your bed and there was only one on my bed. I tried to use the pillows off the couch, but they smelled bad. Eating in the a la carte restaurants was pretty good but the buffet restaurant was hit & miss. Have your eggs prepared at the grill. I know it could be a wait there but if you choose the scrambled eggs which are already set to self serve from a tray, you will end up having a cold breakfast. I went to the buffet when they had just opened their doors. Rather than wait for the grille, I scooped up some scrambled eggs, bacon & sausages and sat down to enjoy a nice breakfast. All COLD! What's up with that? And their yogurt is like soup. They don't heat anything or keep any food hot. I have to say I really enjoyed the pasta served at the grill...made to your specs. Delicious! And the service in the buffet restaurant....exceptional. The beaches are phenomenal, beautiful turquoise colored water, very clear and you can find shells on the beach. The only drawback to either the pool or beach bars is they serve their beer in mini glasses. And, by the way, the towels in the room were terrible. We ended up using the beach towels we got instead. I wouldn't use those room towels in my house.

Iberostar Origin Daiquiri: Excellent experience

This resort was very clean well maintained grounds and buildings the service was great you could get good food at any time of day. The evening theater shows were great .Bar service was excellent special thanks to Denis The hardest working guy i ever met.

Iberostar Origin Daiquiri: Small but nice

The resort was small and easy to get around. Not much to do,but that was ok we wanted RR time. Staff received you well, always accommodating to your needs. On some occasions you needed to ask for a drink when the bar staff was cleaning up your table. We found the maids were not very friendly, what I mean by that is they never smiled, they would reply to your good morning and even that didn't seem sincere. It was like they didn't want to be there just not very welcoming. This is the first resort  [... read more]that we encountered this type of behaviour. Rooms kept clean, we only had to ask for towels and the fridge re-stocked once. We had room 2239 great ocean view. The pool bar was great, mind you it was cold, so used a lot. I do have to say that the a La Carte restaurants did not disappoint and the buffet was good.

Iberostar Selection Ensenachos: Very good resort

Beautiful gardens. Polite,helpful and considerate staff. Good variety of dishes at all meals. Rooms could use a coat of paint. Spa pool could use a good scrubbing as well as some chairs in the dining room.

Iberostar Origin Laguna Azul: Needs some TLC!

We stayed at the Laguna Azul in November, 2014. We got there at noon and did not get a room until 4 p.m. so the first day was wasted. This resort was built about six years ago and things are falling apart already. Light fixtures in the hallways were falling down and some lights bulbs were burned out all week. Some of the paper towel dispensers in the public washrooms didn't work all week. The buildings are beautiful and the grounds are well kept. Beach was great. Evening entertainment in the lob [... read more]by was wonderful. We found most of the staff there to be not very friendly. They didn't seem to like their job. The exception were the Star Friends. They were very good. Food at the buffet was barely warm and the buffet area was very crowded. Very poorly designed for so many people. Our room was cleaned daily but it was a quick job. Gritty sand on the floor all week. The soap dispenser in the shower was not refilled all week. It was empty on the 5th day. Bar fridge was not re-stocked every two days as it was supposed to be. The airport departure was a nightmare. It took us two hours to get from the airline check in point to get past security. They were definitely understaffed and didn't seem to care that people were in long lines waiting. Very disappointed in our stay. We won't go back to the Azul.

Iberostar Selection Rose Hall Suites: Great stay

We stayed at Iberostar Rose Hall Suites in Febuary...very clean,great staff,nice house wines,nice beach...food was prepared with great care Found our room to be quite damp as the week went on..4 th floor great view...think maybe the air conditions system was working the best

Iberostar Waves Tucan: great resort

We stayed at this resort for a week at the end of February. We found the atmosphere quiet and layed back without the previous known exubarance of the activity star staff, which was fine with us as we came to relax and take in leisure on our own accord. The staff were extremely respectful, friendly and responsive. The meals were incredible in the buffets, snack bars and the a'la carte. Great variety and freshness. Everynight something new was offered to try. The desserts were delicious. There wer [... read more]e many options to pool use however I did find the depth of the pool to deep to feel comfortable swimming in but they did offer shallow swim up areas as well. The beach area was most popular but did experience great winds when we were down and the seaweed did create some distraction. This doesn't bother me so much as it is a natural process of the ocean life. The rooms were clean and well equipped. House keeping staff were extremely responsive. The rooms were a bit out dated and linens could do with a bit of refreshing! However, these things were minor when you consider the overall quality of the resort and grounds that make it very magical. The location of this resort allows one to access popular areas of Playa del Carmen to experience the nightlife and fine mexican cuisene all within walking distance. We felt safe and at home in our many walks down to Playa. You could also use the beach access to get to Playa which allows for another option.