Barcelo Maya Grand Resort: Wonderful resort!

Every aspect of this resort was spectacular. Whether it was the great assortment of food, restaurants, long meandering pools, planned activities, they had it all. We will most definitely recommend this resort to others for a carefree vacation.

Ocean Maya Royale: Nice Resort

The grounds were well manicured, rooms were spacious and kept clean. The breakfast buffet was great. The Ala carts were excellent. All the staff were Friendly. We did not enjoy being asked every day to sign up for the upgraded package or massage.

Bahia Principe Escape Sian Ka'an: Love This Resort Even More

About ten years ago, we visited our first Bahia Principe resort, and shortly afterward, when considering where to go next, we decided to revisit the same resort. Since that time, we have repeated this process. Our rationale was that we knew the location, we were happy with the food, the service, and the features of the resort. At present we have stayed at all the Bahia Principe resorts at the Riviera Maya, and this most recent trip was our fourth trip to Luxury Bahia Principe Sian Ka'an resort i [... read more]n Riviera Maya. As per usual, the check-in process was excellent. The hotel recognizes your repeat status and rewards you with little extra perks. After a certain number of visits, you get upgraded to VIP status. As repeat guests, we receive some additional perks, but the main reason we continue to visit Bahia Principe is the excellent service we receive. Frida checked us in and made us feel very welcome. We were offered hand towels to refresh ourselves and welcome drinks. Frida was excellent at explaining everything we needed to know. The room was a standard room for Bahia Principe Sian Ka'an. We usually ask if any upgrades are available but completely understand if none are available. Even the standard room is charming. Our room was on the top floor and included a king sized bed, a separate seating area for watching TV, plenty of storage space, and a lovely bathroom with a walk-in shower. Bahia Principe Sian Ka'an is not a beachfront resort. They do have several pools that you can enjoy, which are a short walk from any of the rooms in the hotel. We enjoy going to the beach, but this isn't a problem at Sian Ka'an. There is a shuttle that runs from the lobby to the beach every ten minutes or so. I didn't find this inconvenient at all. As a guest of Sian Ka'an you have the run of the other three resorts in Riviera Maya, so not only can you go to the beach but you can enjoy all the facilities at Bahia Principe Tulum, Akumal, and Coba resorts. Another reason we keep coming back is the food. At some resorts, you might find the food bland, probably due to the number of meals that get prepared, not so at Bahia Principe. The food is delicious and well prepared. The hotel invited us to repeat guest dinner. This dinner was set next to the pool and snack bar and was fantastic. We were served lobster and steak for the main course, and some great tasting additional courses as well. We were not only seated with other repeat guests at this dinner, but members of the staff joined us as well. At our table, we were joined by Frida (who checked us in), Kassandra who also is from the front desk, and Julio who works on the Animation and Entertainment Teams. It was a pleasure to share dinner with them and enjoy a great conversation with some of the key people behind making the resort so enjoyable. During the meal, we were also entertained by the mariachi band who did terrific renditions of classic Mexican songs. They even took a request. At the end of the week, just as we were getting ready to leave, Kassandra approached us and made sure we had a wonderful time at Bahia Principe Sian Ka'an. You could tell that all the staff takes great pride in their work and their hotel. We will be returning in September for another week at our home away from home. I hope to see our new friends from Sian Ka'an when we return.

Catalonia Riviera Maya: Small but nice!!!

Great service ... Bar was great... Employees were very accommodating however we had an incident in which we kept the bed sheet out of the room and asked for house keeping to pick it up.. they picked it up but never reported it so front desk wanted us to pay 1300 Pesos for the sheet .. after spending sometime the issues was resolved .... apart from that the resort, food, pools and staff is very nice

Unico 20 87 Hotel Riviera Maya: Exceeds expectations

If you asked me to sum our week up at Unico 20’87’ in one word it would be perfection. From the moment you step off the bus and walk through the front doors of the resort it’s an overwhelming experience of pure bliss. The thought out into this experience is impressive, from your check in when you meet your host, pick your room scent and enjoy a beautifully crafted signature cocktail right up until the moment you leave and have to say goodbye to the wonderful people, beautiful views and spe [... read more]ctacular service. The facility and our room was spotless, beautiful and had a warm welcoming feel. The facility is crafted beautifully and all the little details you’ll notice over the week makes you realize this is not like any other resort you’ve ever experienced. You’ll constantly be asked if you need anything or if you are enjoying yourself and if something isn’t perfect, they’ll make it perfect quickly and with no hesitation. The food and mixology are amazing, I would rate the food second best we’ve had while traveling and mixology the best by far. If you have a chance take a cooking class or a mixology course during your stay. It’s a wonderful experience and a very entertaining. The staff in the resort and any locals we met off the resort had been happy to talk to us about the history of the region, on the resort it was impressive to see the pride all of the staff had in the establishment and would show you how they’ve incorporated the local culture into your experience and why Unico is a bit different than any other resort you go to along the strip. We’ve stayed in the region before and this was something we found very noticeable, the staff seemed very happy. Our favorite part about staying here and what truly made our experience unforgettable was our host, his name was Adriano and if you book I highly recommend you request him because he is amazing at what he does and will take your stay from amazing to unforgettable. He greeted us upon arrival with a big smile and excited to welcome us to the resort, he offered three different languages (English, French and Spanish) he quickly explained what his role was and how he was happy to assist us with anything we need. He then took us on a tour which ended at the buffet because he knew we would be hungry after hours of travel. This impressed us because we had not necessarily said we desperately needed to eat but Adriano clearly picked up on this. This was the first of the many things Adriano intuitively made happen for us. Over the course of the week Adriano took time to get to know us, always stop and say hello when he saw us and have a quick chat and make sure we always had what we needed. Now this sounds wonderful right?? It gets better .... little bits of information he got from our chats he then incorporated into our stay, we would come back to our room and our favorite music would be playing, a bath would be ready and our favorite drinks ready to enjoy before dinner. Our room was always done up with rose petals when we returned at the end of the night with a rose on the bed and a note from Adriano reminding us to enjoy the moment, relax and recharge because this is why we are at Unico. These little things are only a few of the many. I cannot begin to explain how much we appreciated these little touches, it was personal, warm and made us feel at home. I don’t think all the thanks in the world could express how grateful we are that Adriano was so good at what he does. He had a pulse on everything and everyone but somehow was managed to do all these things without us ever suspecting a thing. Thank you, Adriano, for being so passionate about what you do, our experience was truly amazing, memorable, unforgettable and relaxing because of you. Overall Unico was great, not a big party resort and perfect for our honeymoon. It allowed us to kick back, recharge and really reflect. I highly recommend this resort if this is what you are looking for, it’s an experience you will not forget! In the end our love for Mexico and this region grew, we met beautiful people with kind souls with so much passion, we made new friends and can’t wait to return. We thank everyone who helped make our stay so memorable.

Royalton Riviera Cancun Resort and Spa: Most Amazing Resort

Most Amazing Resort - 3rd time for us and it just keeps getting better and better. The most amazing staff all around - everyone is on their A game to impress and make your experience an awesome one. Food at the buffet could be better. I found myself eating pasta each evening. Breakfast selection was awesome. Restaurants - amazing. Every thing is so clean. Like I said - 3rd time there. Most other resorts - the wear and tear shows - not at this resort - still looks and appears brand new.  [... read more] The most amazing clean pools and beaches. The beach has a lot of seaweed - but that is down to nature - the staff work hard to try to stay ahead of it - but that is some challenge!!

Barcelo Maya Caribe: Really nice resort

This was a really nice resort. There was a lot to do all the time, The place was clean and the people were very friendly. My room was very comfortable and clean. The food was delicious and you never want for choice. The waiting staff were very efficient, friendly and quick to help you. I did go to the spa and it was wonderful. There is a huge mall ,bowling ally and casino on sit so at night after dinner there is some thing to do. They also have entertainment in the theater every night. [... read more] There is lots of beach to walk to.There are lots of off site excursions to take with very good guides.

Ocean Riviera Paradise: Great Resort

Wide areas. Lots of entertainment. Food choices are excellent. Staff are very clean and friendly. Kids had a great time too. Bowling, game room, movie night. Wonderful place to relax and have a great time. Casino on-site, shopping, lovely music and entertainment; Theater shows were amazing, including the Lion King....

Barcelo Maya Palace: Amazing Value

Great Value at that price point. 4-5 Star dining, great new rooms at the Palace and the Adult Pool was great. It was paradise every day, met lots of great people, I was single but it did not matter. It would also be a great family vacation.

The Fives Beach Hotel and Residences Playa Del Carmen: If you're a foodie, go to The Azuls Fives!!!!

The food alone was enough of a reason to stay here- 12 restaurants and gluten-free/vegan options, topped with exceptional customer service and the most beautiful resort you could ask for! Stay here if you want an exceptional vacation!!

Bahia Principe Explore Coba: Amazing Experience

Hotel was amazing. Hotel property was huge. Getting around you can use the trolley or walk to your destination. Grounds were well kept and beautiful. Food was amazing with great selections from seafood to meat and chicken. You can find food for even a picky eater. Entertainment could have been better. Pools were excellent with lots of room. I saw 4 pools not including kids pool. I do know that the Premium Club has their own pool. Didn’t go to beach as it was seaweed season, so stayed away  [... read more]from beach. Many fun excursions to do depending on your taste.

Iberostar Waves Tucan: Beautiful!

We really enjoyed ourselves. Loved all the cute little creatures roaming around! The staff was lovely as well. Our room was clean and we had no complaints. The buffet was to die for if you like 1000 choices. The lobby was our favorite part. Mellow, relaxing with birds and peacocks walking by. We felt very safe there.

Bahia Principe Escape Sian Ka'an: Amazing Resort

We had such a great vacation here.Comfortable clean room with the sheets changed everyday..Beautiful beach and outstanding workers..loved the pools.the food is excellent..Great service and such friendly people.I would go back tomorrow if i could..

Bahia Principe Explore Coba: Nice

We traveled to this resort on May 21 2019 to May 28 2019. It was nice, beaches not the best, food was boring and the same everyday. A la cartes I can’t say because they were full every night and couldn’t get in. Staff was friendly and fun. Long drive from the airport and extras were pretty expensive. All in all I would say it was a 6 out of 10! Thank you for the experience.

Barcelo Maya Colonial: What a Great Vacation!

My Fiance and I traveled to the Barcelo Maya Colonial during the week of May 19th - 26th. We had a great time, the weather was fantastic and all the people at the resort were super friendly. The rooms were a little musky, but you have to expect that in a tropical destination. Book it and enjoy! Cheers

Platinum Yucatan Princess: Would NEVER Return or use Carrier / Agent Again

So very disappointed in this resort! Been travelling for many years and although this resort was clean and well maintained (on land) the beach and smell from the beach made it very uncomfortable to even breathe and enjoy our swim up. The staff was ok and did what they could to understand and appease their clients. I realize there is a seaweed problem however the resort did nothing to fix the problem as the other resorts I have been to in the area over the last few years. We spoke to a travel age [... read more]nt from a competitor who was there to review the property and was returning to tell them that she could not recommend this resort because she was so disappointed with the smell of rotten seaweed and marine carcus. After speaking to the Sunwing rep at the resort they assured us that the resort updates pictures and hotel information daily to Travel agents so we should have been advised that the beach was closed and un-usable. Not they are having a seaweed problem and the sister resort has a beautiful beach. The beach cleaners were up to their waist in rotten seaweed with masks on. The resorts 24 hour bar and Entertainment/Restaurants were near the beach so we also could not enjoy that because of the smell. Our entertainment came when we paid additional $$ to leave the resort on excursions to find a beach, food and entertainment. Anyway ... there were 10 of us so we dropped over 20,000 and couldn't wait to leave. This is not a joke. I have NEVER given a bad review

Catalonia Riviera Maya: Great but for the seaweed

Catalonia Riviera Maya My husband and I have just spent a wonderful two weeks at the Catalonia Riviera Maya, from May12, 2019. Resort very clean, rooms large, and bed very comfortable. Staff very friendly. Check-in and out seamless. The food at the 2 buffet restaurants was very good, the best of any all-inclusive resort we have been to. There were repetitive standards from day-to-day, eg. pizza, pasta, oatmeal, bacon and delicious sausages, but there was always some new choices available,  [... read more]too. Coffee was terrible. It was quite noisy. Service was very good the first week, and not as good on the 2nd week. (not sure why?) The a la cartes were all good, with the Italian being the best. We went to the beach bar for lunch several days, and enjoyed it very much. Great hamburgers! There was a lot of seaweed, and staff was working hard to rake it up, bagging it and wheeling it away. I understand this is now the norm lately on this coast. I was still able to shore snorkel daily. This was quite good, very enjoyable. Most memorable fish: a lionfish, pufferfish, a stone (?or scorpion fish), stingrays, trunkfish, 2 types of filefish, baby drum, barracuda and the more typical damselfish, sergeant majors, etc. Entertainment staff very good, especially Viviana, Georgina, Katy and Miguel. Spanish classes were not available daily, rather only 3 times per week, which was unusual and disappointing. The schedule was posted twice near both pools, but unfortunately, were not the same, which was frustrating, until I figured that out. I did enjoy some stretching or yoga classes, both on land or in the pool. I did find that the activities which I wanted to do were all crammed together in a 2 hour period, approx. 3 x a week with two activities scheduled in the same 30 min. time slot. eg. bike tour, snorkeling and kayak tour, stretching and Spanish class. As a result, I ended up not doing some of these activities as tours, but rather ended up going on my own. If these group activities had been better spread out and daily, I would have enjoyed it more. There was nothing organized for the afternoons which I wanted to do. Other amazing staff were Sophie at the dive shop, the friendly ladies at the Creperie and the wonderful bartender (Manuel?) at the pool bar, nearest the Yucatan side. We would definitely recommend this hotel.

Iberostar Waves Quetzal: Great resort for families...

The resort was beautiful however, some rooms are not ideally located as we eventually had to upgrade in order to move to a more quiet location due to the Theater's loud shows until 11:00pm. We were located only steps away and it was very loud. We are accustomed to 'Adult Only' resorts and while we were expecting a few smaller children, we weren't prepared for what awaited us. Way too many children, even many newborns which surprised us. Having the entire kids club being brought to our location  [... read more]at the pool daily was a bit of a nuisance, but given the state of the beach with the Sargassum problem, I suppose they didn't have much choice. All in all, the resort was great and the location ideal for a stroll to Playa del Carmen's 5th Avenue which we enjoyed. Sadly, the beach was inundated with seaweed and generally not appealing for swimming but that didn't hinder the trip in any way except that it would have been nice to dip in along the way to Playa as it was a very hot walk. The animals were lovely and the service was the best among all the resorts I've been to... All in all, my partner and I agreed that had this resort been Adults Only, it would have been the "BOMB".

Blue Bay Grand Esmeralda: Good family vacation spot.

First impression by Lobby / check staff was poor. Too long to check in. Attendant was slow and not very helpful. Restaurant, grounds, pool and other facilities were great and staff were friendly. Beach was unusable during the entire stay. Lots of seaweed and rough waters. Watch out for the "not timeshare" sales tactics. it starts with " I will be your personal concierge". They are very persistent in trying to sell you something. Spa was great.Overall ok.

Bahia Principe Escape Sian Ka'an: Definitely a 5+

My husband and I are return visitors to this resort. We usually prefer to try new places but this was so perfect we had to go back. The food quality and variety was spectacular. The rooms are pristine and modern. The staff was so professional and friendly. We’ll go back for sure!!!