Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Rita 2015  - 

Verified Purchaser

Riu Palace Antillas: Fabulous vacation

Hotel and rooms were very clean. Beach was great. Spent more time in front of the RIU Palace as it was not as windy as in front of the Antillas. Service from hotel staff, bar staff was fantastic. Food was awesome and huge buffets. A la Carte was very good. Smiles from everyone everyday and everyone calls you Sweetie. They will go out of their way to serve you. Quick bar service. Entertainment was above average resort entertainment. No extras, such as tennis courts, hot tubs-too hot. But it would [... read more]

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Elmo  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Great vacation!

The hotel, despite being a little older was very well maintained. Staff were always visible sweeping, cleaning, mopping etc. The service and staff were awesome. The food was good as well. The pools were nice. Not the place to go if you like beach and ocean swimming. The undertow is strong and dangerous. Overall an awesome trip!

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Odin  - 

Verified Purchaser

Riu Palace Antillas: A wonderful vacation in every way.

Exceptionally well renovated resort, both inside and outside. It has the atmosphere of a new hotel. The food was excellent in all of the restaurants. The pool and beach area were all that you could ask for.

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Patty965  - 

Verified Purchaser

Riu Palace Antillas: Great resort

Great resort and accommodations (with their new renovations). View and beach was amazing. Staff were super friendly and very efficient (great room service with the little extras like turn down service).

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Palmtreebob  - 

Verified Purchaser

Riu Santa Fe: Great Resort

My wife and I traveled to this resort to celebrate our anniversary. The grounds are immaculately cleaned and the resort was well planned out. The room, food and drinks were all excellent. We are not smokers and although there is no smoking in most eating areas it is still a nuisance in other areas. Although they said that you were only allowed 90 minutes of internet in the lobby per day we found that you could use the internet all day everywhere and even on our balcony (but not in our room). Int [... read more]

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Nicknames are stupid  - 

Verified Purchaser

Riu Palace Pacifico: RIU Palace in Puerto Vallarta

Great resort and great value for the money. Love the area, have been to Puerto Vallarta several times. Service, staff and food was outstanding. RIU buffets are second to none. Room was nice and clean with great amenities. The grounds are very nice and well cared for. One area of improvement would be to add washrooms down by the beach and pool bar area. It's a bit of a trek to walk up from the beach to the resort to use the washroom.

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Guelph  - 

Verified Purchaser

Riu Santa Fe: Great ocean view from infinity pool

The pools and grounds were very well kept. The infinity pool and ocean view were awesome! The view of the Land's End rock formation in the ocean is great to see. Was there during a tropical storm after Hurricane Sandra, and everything was dealt with very well. Amazing to see 20-30 ft of beach washed away! Lifeguards kept us out of the ocean when it was dangerous, which was great. Food was okay, most of the buffet food is pretty greasy, as usual. Restaurants were promised to be "unlimited" but wh [... read more]

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Ribs01  - 

Verified Purchaser

Riu Palace Jamaica: Great Stay Loved the Riu Palace

My wife and I had an excellent week at the Riu Palace , everything was superb and met all our expectations. We both enjoyed all the amenities , service and staff were exceptional , food and beverages were wonderful. The Riu Palace Montego Bay just the right size not too big and all restaurants, pools and beach area were clean and well maintained. Our room was perfect as we paid the extra for Oceanfront which was a great decision as it had great views and was close to all facilities. Great locati [... read more]

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Alx617  - 

Verified Purchaser

Sol Turquesa Beach: Not great Memories !

4 of us visited week of November 21, 2015. about our 10th trip to Cuba and 1st time to Holguin. Previously visited Memories Jibacoa, various spots in Varadero, also Sol, Las Dunas and Iberostar Ensenachos in Cayo Santa Maria and a couple times in Cayo Coco - so we have some experience. Nice rooms, 350 and 351, water pressure great, only drinking water supplied each day, no beer or pop. Maid service was excellent. Food-average grill and pasta bar stuff, very little vegetables but we never starve. [... read more]

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MMKJ  - 

Verified Purchaser

Riu Palace Mexico: Unforgettable, amazing, perfect for couples!

Riu Palace Mexico was an amazing experience. Not only we had convenient access to all amenities in our resort, we had the benefit of accessing ALL other Riu resorts within our proximity (there were at least 3 others from receiving our gold band). At the same time, none of the other resorts were able to access ours, which meant that all the facilities and services were strictly given to the Riu Palace Mexico visitors. No line up, no crowd, there was always space on the beach no matter what time,  [... read more]

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TonyB  - 

Verified Purchaser

Riu Palace Macao: Needs more

Stayed at the resort Nov 7 for one week. Guests were split 30% each Brits, Germans and Americans. Age range 30 to 70. Check-in was efficient. Rooms nothing special but functional and clean. Maid service was rated 5 stars. Perhaps leave some school supplies rather than tips for the maids. The Macao complex is really compact. From the hotel reception to the put your toe in the ocean is less than a three minute walk The Activity team rated 6 stars. They work from 10.00a.m until at least 11.00p.m. T [... read more]

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Cooptwo  - 

Verified Purchaser

Riu Playa Blanca: great holiday

The Riu was a fantastic resort. The food was great, rooms were clean. The grounds were kept nicely. The only draw back was no washroom close to the pool. Staff were very friendly and understood English pretty well. They tried very hard to understand and respond to our requests. Food was plentiful, lots of variety and all in all tasted surprisingly good. Being on the pacific the ocean was pretty rough and made it hard to swim there, not to worry there are 3 large pools + one kids pool so not real [... read more]

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Patpat55  - 

Verified Purchaser

Riu Vallarta: Almost perfect

Run Vallarta is a beautiful resort. Very clean, food is exceptional, views beautiful. we probably won't be back only because there is no where to get away from the entertainment noise. the way the resort is designed almost every room has a view but the downfall to that is all rooms are on the courtyard. Music every night till 11 and pool entertainment most if the day.

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Joce267  - 

Verified Purchaser

Sol Turquesa Beach: Great family vacation once again!!!

Had a great time as always great staff good food and great attractions around i go every year and love it even more everytime! Its like a second home for us. My son cried for the first time saying goodbye to our friends in Cuba

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Mike1977  - 

Verified Purchaser

Riu Palace Peninsula: Great resort!

Excellent resort. Good was great, pools were fun, everything was clean and what you'd expect from a 5 star in cancun. This hotel is in the hotel zone but a little bit off of the frat boy area where the hard rock is so you can avoid the party scene if desired. The beach is a bit rocky but the water was clear and warm!

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Pooper  - 

Verified Purchaser

Riu Merengue: Hotel Trotter

Facility was great, rooms were good, food was good. Too many flies on food at the outdoor buffet. A lot of people in our group were sick with a gastronomical disorder. Beach was beautiful and pools were great.

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AmitD  - 

Verified Purchaser

Riu Santa Fe: Fun, clean and awesome resort!

Resort was super fun, it was very clean and had friendly staff. Food and drinks were tasty too! I had a lot of fun and will definitely be going back! Rooms were spacious and the layout of the resort was well planned out. It's very close to the city too.

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Patrique714  - 

Verified Purchaser

Senator Puerto Plata Hotel: Beautiful resort with great hospitality!

We had an amazing experience at this resort. The staff were more than helpful at all times. The rooms were expressly clean and modern. Cleaning staff was on point and always available. The beds were a tad bit hard but hey, you can't please everyone. The food was your typical resort food. Lots of choices and themed nights throughout the week . The only downfall was that the late night snack bar didn't stay open 24 hours as advertised. It was open until 2 am though. The bar staff was amazing! They [... read more]

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Real Deal  - 

Verified Purchaser

Riu Santa Fe: Great resort for the price

The resort amenities were top notch; 2 amazing pool areas, ample bars, excellent food at the a la carte & buffet, friendly and helpful staff. Only draw backs were several wasps during the day around the bar and the waves at the beach were rough with a powerful under tow.

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Bankie  - 

Verified Purchaser

Riu Playa Blanca: Truly Wonderful

Fabulous time here, all staff welcoming and very friendly. Food plentiful and good variety. Grounds, restaurants, washrooms etc are kept very clean. Staff always cleaning and wiping. Bar staff terrific, as is restaurant staff. Room very spacious, kept immaculate and lovely big bathroom with huge walk-in shower. lovely resort to relax but nothing much going on as far as activities are concerned and too far from town. Only beach vendors to shop at as plaza is not yet opened.

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