Occidental Punta Cana: Stay away

The grounds are well groomed and the beach is gorgeous but if you want good service, good food and people that speak English this is not the place. Mostly French clients. They advertise 3 pools. The main pool is only about 4’ at the deepest. The other two pools are about ankle deep. Any entertainment was in Spanish or French.I would advise another resort!

Occidental Tucancun: not what i hoped for

The hotel room was great, employees were pushy trying to sell time share(or as they call it holiday package). The food was the same all the time and only warm at best whether you got there at opening or later. Had to ask 2nd evening to get our room cleaned and only one towel left after they clean.

Occidental Tucancun: Not all that great

The room was beautiful and clean. Most of the waiters were great the waitress were lacking. They could only bring one coffee then ignored you for the rest of the meal. The food was the worst I have ever had. It was mostly cold and always the same. We had bacon only once in 7 days and it was burnt. If people are looking for decent meals pass by this place. Definitely not worth the cost or time.

Occidental Punta Cana: Not impressed

Very dated. No attention to detail. Worm in my food. Small gym with not much equipment I would not return. Vvbvvvvvvbbvvvvvbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Occidental Punta Cana: Beautiful

The resort was very clean. The staff were helpful and friendly. The Food was good, especially breakfast and dinners . The beaches were clean, the waters were so clear and colorful. The sand was powder under your feet. You could walk for miles. It was spectacular! The value was really good. I would recommend anyone to go there.

Occidental Cozumel: Fabulous

We loved the pool area, the entertainment, the luscious grounds, the dinner in the piazza, the staff. We cannot say enough good things about the resort. Our room needs a little touch up but was always spotless. We will definitely be back.

Barcelo Maya Tropical: Had a great time

Everything was great, food, beach, etc. the only issue was the maya mall, where there is a carousel that is so loud it’s hard to be there. I wanted to buy jewellery but couldn’t stay there. I actually cancelled a restaurant reservation due to the fact I knew I’d have a headache again if I went back there. Why is it so loud? The poor employees must be suffering.

Occidental Punta Cana: Occidental punta cana

I found that the resort was very well maintained and I was very happy with the accommodations, the pools and the food as buffets and restaurants. The beach was beautiful and unlike my first visit years ago going to a beach was not pleasant since vendors never stopped bothering people but this trip I found even with more vendors, that they all took a no for an answer and moved on without incidents. I only wish that when our flight was cancelled that they would have the ability to allow use of t [... read more]he room till later, we were able to keep 1 room for 4 extra hours at a cost of 10.00 an hour but our bus was only due 2010 but then flight was cancelled and we were stuck in the lobby with a very large crowd due to rain and then very loud music and very warm

Barcelo Maya Tropical: Great place

We enjoyed our week complaint free I would recommend to friends Looks like a good place for children Pool was clean and there was lots to do if you didn’t want to just sit by the pool we will go back again next year

Barcelo Maya Palace: Great expansive resort complex

The grounds of this resort are immaculate. Be prepared for a lot of walking. Would not recommend for someone with limited mobility. Specialty restaurants are first class and we dined at one of them every evening for 10 days. Buffets were adequate. Something for everyone. Excellent friendly staff. Be sure to tip them for their hard work and overall a great experience

Occidental Punta Cana: Excellent service and value for dollar

The hotel and all other facilities were always very clean and maintained constantly and consistency. A la carte mmeals were very good. We especially liked seafood and steak venues and service. Great beach and fine clean pools.

Barcelo Maya Tropical: 2 nd time there!

I have travelled to many resorts all over the Caribbean… but this resort by far stands out… enough to return a 2 nd time! So clean/food is good/staff is wonderful But above all it is stunningly beautiful!

Barcelo Bavaro Beach: Amazing food very clean

Grounds were absolutely perfect...beach was beautiful. Everything was so clean and staff were helpful. Room was dated but very clean. Very difficult to get a chair by the pool if you didn't play the "towel chair saving game"

Barcelo Maya Tropical: excellente

tres bel endroit la plage est agreable quelques petits cailloux sur le bord mais l eau est chaude les vagues sont fortes mais au large jusqu a la taille elles sont tres agreable.La nouriture est tres divercifiee et tres bonne il y en a pour tout les gouts les resto a la carte sont excellent il y en a plusieurs mais vous devez les reserve rapidement sinon les places sont apres 9 heures pm ce qui est un peu tard pour moi.Le service est excellent le personnels sympathique et respectueux.Les chambre [... read more]s sont propres avec toutes les commoditees .Le seul hic c est le matelas qui n est pas parfait et les draps ne sont pas a mon gout ,j y retourne le mois prochain et j apporte mes propres draps.L an prochain j aimerais aller au riviera maya qui est adultes puisque tu peut manger dans les 6 Barcello et la plage est plus douce a marcher ci le prix est competitif au tropical qui est mon preferre

Occidental Tucancun: it was ok

beach was beautiful not a big selection of food to sum it up you get what you pay for price was reasonable great location paper cups all loungers with no chairs to sit in around the pools but the drinks were good

Occidental Caribe: Terrible! Shut it down?

The bar staff were the worst in the world. They stand around talking to themselves, roll their eyes and stare at you if you want to order drinks. They purse their lips when handing them over, one even kissed their teeth at me. There are queues everywhere, sometimes an hour long to get into the buffet. To order a la carte, after queuing for over 40 minutes at a time, the staff will tell us they can't book it now, and can't book it for future, but we need to book in advance, but need to book i [... read more]t on the day. It makes no sense. The management must surely be absent, it felt like an unorganised mess, but most importantly the whole bar staff must be fired and replaced. Waiting ages for a drink while they stand around talking to each other, pretending to be busy as the queue just builds up, is so unacceptable. The beach is great, the pool is nice, the room was good, but the staff make you feel so unwelcome and an irritance to their day makes this a 2 star hotel at best, only saved by the facilities. The staff ruined what should have been a brilliant holiday.

Barcelo Maya Tropical: Resort was good!

Overall the resort was good. However, a few things would improve the resort: Rooms needs to be upgraded, Hard to find chairs on the beach unless you go out at 6am, Chairs were old and broken, The grill food was not very fresh as it would be sitting for a while, Other than disco which catered to young adults, no other entertainment for adults. Theatre show same old as every other resort. Staff was very friendly and hard working. Beach was the best part of the resort.

Barcelo Maya Tropical: Beautiful Beach

Hotel was great, very clean and just the basics. Food was good, staff was wonderful. Needed more staff behind the bar. Beach and pool were top notch! White sand and turquoise blue water, can't asked for anything more. Word of advice: if you are going to the cenote's across the street, please don't take a cab ($50U.S.). They are literally across the street.

Barcelo Maya Caribe: Our Best All-Inclusive Ever!

My husband and I recently returned from a one-week stay at the Barcelo Maya Beach Resort, a sister property to the Caribe, and with access to the Colonial and Tropical resorts. We were originally booked at the Caribe, but our flight delay left us arriving at 2AM, when the front desk of the Beach was open but not the Caribe. There was no need for any concern, as the sister resorts are nearly identical, aside from the Beach having a small adults-only pool and bar (El Cielito) near our ground-fl [... read more]oor room in Tulum. The rooms were clean, comfortable and quiet, aside from rowdy guests in the hallways for a couple of nights. The air conditioning worked well, there was a safe and mini-fridge which was stocked daily, including bottles of water and cans of beer and soft drinks. We loved the rainfall shower head, and the option to take a bath as well, with the toilet separated by a wall for privacy (though not complete privacy, if siblings or friends are sharing the room). We loved the buffet restaurants, with plenty of variety and healthy options including soups, salads, sandwich meats and multiple cheeses, as well as pork, chicken, beef, and seafood options. There is a small vegan section as well, and two lower buffets set up for children, including small desserts. We tried 3 specialty restaurants, which for us were a change of atmosphere and more personalized service. We found the food quality to be very good to excellent wherever we went, except during off hours at the beach Rancho Grande, where I found the food can be dry under the warming lights. There was much available shade around the pools as well as from palm trees on the beach. Beach lounger availability varied through our stay: there are more than enough loungers for everyone if people don't hog them/play the "chair game". The sand was not as soft and deep as it was at other resorts we've been to, but for just relaxing and listening to the sound of the waves it was perfect for us. People were snorkeling frequently, and water sports were available on days when the breeze wasn't too strong. We enjoyed Strikers Sports bar for its air conditioning and fun atmosphere, which I believe may be open 24 hours/day. There is free mini-golf during the day. The Maya Mall includes the Italian and Tokyo restaurants. Location is approx. 60 minutes from Cancun airport. We had a very relaxing vacation, and look forward to our next visit here!

Barcelo Maya Tropical: Stay at Barcelo Maya Colonial

Second stay at this resort. Quality on second stay wasn’t as good as first trip. Food and times offered at a La carte restaurants was biggest disappointment. Dinners only available at 9:30 even though we went to book within an hour of checking in.