Blue Bay Grand Esmeralda: Good resort

Resort was nice. Food was good, buffets generally had the same things, but you could always find something good to eat. À la carte restaurants were very good. Maintenance of the building could be better, parts of the ceiling in one of the main areas was falling down after raining. Overall, for the price everything was good.

Blue Bay Grand Esmeralda: Beautiful Setting

Nice vacation.Good buffet. Water for showers sometimes on the cold side. A la carte seafood dinner was a letdown.Staff mostly helpful and friendly. Was not always easy to find a beach chair.Too many were "Reserved" by having a towel laid on them.Beach vendors were polite and not overly aggressive.We were pleasantly surprised at the lack of bugs! Beach was well maintained (seaweed cleanup etc.)

Blue Bay Villas Doradas: Beautiful resort

Beautiful property and nature pond with fountains. Beach excellent, lots of palapas for shade which would be even nicer if maintained. Rooms older but clean Food very good. Pool very clean, loud in the afternoons,

Blue Bay Grand Esmeralda: It is ok

Customer service at frant desk was bad no AC for few nights and it was hot.the room had this smile.which was not good when you do not have AC.at the beach when you want to go to water there was lots of shorp rocks you can not go.the food was good .

Blue Bay Villas Doradas: Could be better

The grounds, pools and service was great. Clean Grounds, Great service, Clean pools. The rooms were not updated at all, the photos made the rooms look nicer than they actually were. ALL the food was over cooked, the hamburgers were like Hockey pucks, The Pizza was the worst I have ever had. I enjoyed Being there simply because we were away from our Canadian winter, however, the food was not good. The best items on the menu at the restaurants came with a charge( Approx $20 US EACH). We did not,  [... read more]order any of it because, all the other food was overcooked. The best food they had was the Fried Chicken and Cold French Fries at the buffet and snack bar. All in all I am Glad the food was inclusive because I would have not paid to eat any of that food. I would not return to this resort.

Blue Bay Grand Esmeralda: Great experience

The hotel is very large and there is a long walk to the beach. Lucky I enjoyed these long walks. The main pool with many great activities and a large buffet restaurant are located on the beach. This combination worked really well for my family as no one was missing out on anything. The beach was beautiful and we did a lot of snorkeling in a nearby cenote. The entertainment and the night shows were exceptionally well done.

Blue Bay Villas Doradas: Very pleasant older resort

Had a really enjoyable stay. Resort wasn’t very full before Christmas but I appreciated the quieter atmosphere and less people. Very nice staff and the food was better than expected. Small pool was perfectly tucked away for those that like it quieter. Great beach for walking long distance but the beach bar/restaurant could use some attention. Rooms were clean and well attended. Enjoyed the balconies. If you’re a wine drinker, you should be aware that wine is not available at any of the bar [... read more]s, by the pool or at black and white pay bar - only at the buffet or restaurants. Unusual to say the least but I managed to sneak into the buffet area when it was closed and someone would get me wine.

Blue Bay Villas Doradas: Tired resort...needs remodelling

This resort was disappointing. There were several tiles around the pools that were broken or loose creating a walking hazard. The rooms were basic, colourless and needed to be redone. There were no dressers in the rooms so we had to live out of our suitcases and that was not fun. There were stains on the bed linens which leads me to believe that they were not changed regularly. The food was not great and almost the same every day. The specialty restaurants were only open on certain days an [... read more]d it was impossible to get reservations because of this. The tour we went on was crappy and not worth the money.

Blue Bay Villas Doradas: Tired Resort

This hotel is in need of many upgrades in the rooms as well as around the pools. The VIP recruiters got to be a little annoying. The food was only mediocre. The all inclusive was not really what I expected. The mini bars in the rooms were only stocked for the first day according to the front desk staff. You had to pay to have daily refills for your room. Very disappointing! On a positive note....the weather was amazing!

Blue Bay Villas Doradas: great vac

just returned 1 week ago wonderful vac staff were amazing, beach, buffet and the grounds. not a big resort but perfect for our age group not so much for the younger crowd. I have to say Johnathon and Sylvester went above and beyond to make our vacation perfect, my only complaint is they have no ashtrays in the bars it is so gross to see cig butts in a plastic cup with water in it. my hubby and I both smoke and take a covered ashtray everywhere including the beach so that been said we will retu [... read more]rn next year Elaine and Daniel tremblay Ontario Canada

Blue Bay Grand Esmeralda: Great Time

Overall a good resort. Stayed in building 5....best one in my opinion (close to the beach, close to beach bar and close to Jaal-Ha Restaurant....waiter Augustine was the best and treated us like gold) Rooms were clean and decorated nicely. Maid service was perfect .....with a new towel animal every day. Beach had some seaweed but was raked and cleaned up every day. As for the a la carte restaurants tried the Italian (very good), Steakhouse (very good food....waiter a little unconcerned/un [... read more]friendly) Mexican (good) Buffet restaurants were good....plenty of choices for everyone. Construction going on at 1 pool....didn't bother us....maybe if you were in building 4 it may have (supposed to be finished mid Dec 2018). Entertainment nightly at Black and White Sports Bar was great.

Blue Bay Villas Doradas: So relaxing!

My husband and I visited here with two other couples and we were all able to participate in different activities throughout the day, or some participating in activities, some lounging around the pool or on the beach. The animation team was amazing! Roberto and Julio were hilarious playing volleyball and Alfredo and Yandra kept two of us moving with water aerobics. The food was pretty good, nice variety and three à la cartes. The beach was beautiful, and the fried chicken at the beach bar wa [... read more]s a big hit. We highly recommend this resort!

Blue Bay Grand Esmeralda: Amazing resort

This resort was absolutly stunning! Would recommend it to any one wanting a good for value resort! We will be returning forsure! Very close to playa which was a bonus! We really enjoyed our time here food was great pools were great and of course the drinks were awesome!

Blue Bay Grand Esmeralda: Third trip

Just got back from our third trip to Blue Bay. We absolutely loved it again and already booked for 2 weeks in February. We have absolutely no complaints other than we weren't there long enough. The large pool at the beach was under construction for some needed revamping. We look forward to seeing it finished when we return. All services were wonderful. Thanks again

Blue Bay Grand Esmeralda: Would not go back

The scam started as soon as we got off the plane. I asked one person directions to the bus and she took me over to a guy at a booth. He asked where I was staying and I told him, he then asked if I wanted to go on excursions while I was there, of course the answer was yes. He told me about a deal and that I would have to meet him the next day for 90 minutes for a tour. I agreed, naive I guess. We finally made it to our bus and to the hotel. Right off the start we were greeted by a gentleman who t [... read more]ook us to a table and said he was going to make sure we had a good time. He asked if I had spoken to anyone at the airport and I said yes and explained what happened. He then offered to take my tickets and give me new ones so I do not leave the hotel with someone else. Again we had to meet for 90 minutes the next day. I still had no idea why we were meeting, just thought it was what every guest does. It turns out to be like a Time Share they want you to get on board with. If we wouldn't have stayed for the 90 minutes I would have lost the opportunity to go on my excursion. No one tells you to "BEWARE", again just thought everyone did this. The first 2 days put a damper over our vacation and I probable will not visit Mexico again.

Blue Bay Grand Esmeralda: very good resort

very well kept. looks like it has had many upgrades, food and service were A1. The only down fall is this CIRCLE ONE company that wastes a morning of yours trying to get you to buy into their travel company. If you can avoid that ,its better

Blue Bay Grand Esmeralda: Terrible experience

I went towards the end of the month and my sister and I were harassed to go to some sales meeting. They called my room several times. Waited outside our building we ended up having to hide just to try and enjoy our visit. Aside from the harassment the rest of the staff was very friendly. I just had to avoid the lobby as much as possible. The food and alcohol also tastes terrible. Never going back

Blue Bay Grand Esmeralda: Underwhelmed

So, where to start? The hotel room was a bit rough around the edges. The bath was dirty, the shower curtain, dirty. The countertop, dirty. There were cockroaches in the room. Now onto the food and beverages. Everything is disgusting. Don’t bother eating or drinking anything. The staff were pretty friendly. Pool was nice, but the beach was grungy. And lastly, we were harassed constantly to attend a seminar. Even after saying “no” many times. Other than that we had a great time...

Blue Bay Villas Doradas: Blue Bay Villas Doradas

The hotel was fantastic, staff were more than accomadating beautiful grounds and pools were great I loved the beach and the beach bar there was lots to do with great entertainment at night all around great vacation.

Blue Bay Villas Doradas: Fantastic Beach!

The beach was extremely clean and the water was beautiful! There wasn't any seaweed on the shore or in the water. Since the beach is public there were many people offering you products- which can be irritating after a while. Other than that we loved it!