The hotel was fantastic. A little short on chairs around the pool but the beach made up for that in a big way. I am not a beach person but this place is fantastic. The food was great and so was the service
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Jodee -
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Dreams Huatulco: HIGHLY RECOMMENDED TO EVERYONE COMING TO HUATULCO
Wow! Super excited to be able to travel once again after 2 years. This was our 3rd trip to Huatulco + our 3rd stay at Dreams. As always we had the best time.
The weather was super hot as always + the resort amazing. We choose Dreams for the location right on the water, the rooms, the staff, the a la carte restaurants where you don't need a reservation + so much more. We talked at length to some of the management regarding their challenges the last 24 months (like we all have experienced). [... read more]They had to lay off much of their staff, lost other experienced people + have just started getting busy again the last couple months. With that, the food wasn't as great as it had been pre-covid but we have such compassion + understanding that they too are trying to get back to "normal."
For that reason, it will be our place to go again next year!!
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Private -
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Dreams Huatulco: Disappointed this trip
We were delighted to once again return to this resort. The staff are so attentive and helpful. Cleanliness and spotless is throughout the resort with staff wearing masks both inside and outside.
Unfortunately the menus and calibre of food is definitely missing from our preCOVID visits with a couple of dinners being almost inedible. Portofino is still amazing. Buffets ok but Oceana and sister restaurant have poor dinner menu and food quality is dreadful. The Asian restaurant wasn’t much bett[... read more]er.
Not sure if we would return although we enjoy the property very much
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Soso -
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Dreams Onyx Resort and Spa: Amazing
This resort was extremely clean and the staff, service everywhere are very nice and helpful. They are genuinely there to service you, they like their job! Thank you to Alejandro at the pool bar, and beach boys simply amazing. Food is high quality and we had access to all restaurants at the breathless hotel, that is a big plus. It was my first time at a Dreams and i am now hooked! Booked again for august!!
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CindyWo -
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Dreams Huatulco: Ok resort
The resort itself is beautiful. Rooms are decent. It is not worth it to upgrade to the preferred club as there is no benefit to it. There is no preferred space on the beach or pool. We had no private check in/out. We also were not informed of Covid test on site & that it was free for preferred club. We only received corona beer in our fridge a couple days after that it was a cheap beer. Food was meh. We were there for 2 weeks & I basically had hot dog & fries for lunch every day & ribs for suppe[... read more]r. There is nothing to do in the evenings. Resort shuts down at 11. There were no seats available around the pool or the beach by 7 in the morning. Staff were friendly.
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Kathy -
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Dreams Onyx Resort and Spa: Amazing resort
We just got back from the most beautiful resort we have ever been too. Amazing beach, we had a swim up room and the staff were amazing and so happy to be working again. Covid protocols were really good and my fears about going were eased right away. The food was amazing, drinks were awesome and I will definitely book here again! Only complaint I have is how rude some other tourists can be especially towards the staff , who i felt were going above and beyond to make sure our stay was beautiful
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Chark -
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Wyndham Alltra Punta Cana: First Trip to Dominican
Where do I start… ok well the flight down was easy until we got to Punta Cana, that airport is crazy lol, please keep in mind this was my husband and I first trip to any resort, be prepared for long lines to get out of the airport but otherwise it was fairly smooth. We arrived at the resort and were instantly enthralled with the old style beauty. The staff were excellent and super friendly! Our room was nice and even though it was a bit dated ( especially the bathtub) it was clean and comforta[... read more]ble. The beach was fabulous I highly recommend that you do the preferred upgrade as the added perks make it worth the money. The drinks were great and the food was delicious! Highly recommend preferred club Oceana restaurant for breakfast and lunch! The lunches were amazing! The pool was awesome, you could walk from one end of the resort to the other and only get out once halfway and convenient located bar and bathroom :)
The shows were great entertainment but it was the staff that make it enjoyable, so friendly! The most impressive thing we’re the gardens and surroundings, because the resort is a bit older then others it has the most incredible gardens and the palm trees are large enough to provide lots of shade. The trip home was long but the Covid stuff was not horrible. Overall I would rate this hotel an 8/10
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Private -
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Wyndham Alltra Punta Cana: Wonderful resort!
Dreams Punta Cana was absolutely beautiful from the moment we arrived in the front lobby! We could see the hills in the distance through the open air hotel entrance & got some great photos there. The staff were courteous and helpful. Our room was spacious with a good sized balcony and a lovely view of the pool. The clean, clear, warm pool runs the length of the resort with the rooms on either side. A great location for a swim anytime. The beach was the best part! Soft sand, lots of beach c[... read more]hairs, gentle rolling waves! Every restaurant had excellent food. Our favourites were Seaside Grill, Portafino (Italian) and Oceania (Seafood). The resort offers unlimited a la carte dining without reservations which was great because we could be very relaxed about timing and didn’t feel we had multiple appointments for dinner to keep. I didn’t realize how amazing that would be until we were there but it sure made a positive difference compared with other resorts we have been to. Overall I would rate Dreams Punta Cana as the best I’ve ever stayed at!
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Robyn -
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Dreams Onyx Resort and Spa: Best Resort Ever!
The whole resort was kept in excellent shape. The food was great! The people are amazing! Very clean, you get waited on hand and foot. Definitely a 5 star resort! Our butler, Angel went up over and beyond. He came and talked to us everyday and made sure everything was perfect. The beach was as beautiful as could be. Soft white sand blue water, picture perfect!
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Private -
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JW Marriott Costa Elena Resort and Spa: Overpriced and overpromoted
I expected to go to a medium-high level 5 stars resort and I was disappointed to realize that overall it is not.
COVID-19 wise: I was amazed to realize that in the bus on which we spent two times one hour and a half (from airport to the resort AND from the resort to airport) there were people without masks and nobody from AirCanada agency enforced the basic COVID’s rules!
Room: I booked an ocean view room and yes, I got a very far view to the ocean and also a very close view to the very noi[... read more]sy entertainment ground. Also, this ocean view room is in the main building which is the farthest building form the beach. The room is average and could be paid more attention to cleanness.
Beach: If you love to stay on the beach, this is not a place for you. There are few beach chairs and no umbrellas or beach sheds on the beach. I spent a lot of time chasing unoccupied beach chairs, or moving the chairs under the beach trees looking for shade.
Services: The first day I asked for beach towels in several places and the only answer I got was
“there are not towels right now but will come in 15 minutes!†very Cuba-like attitude! At least in Cuba the beach is very good and the price is one third of the price I paid for this resort.
Food: cafeteria food was decent without the variety found in Mexico or Dominican Republic at the same resort level. Restaurants’ food generally good and well presented, but again, the quality can vary from one day to the other for the same restaurant for the same dish. Wine prices are way too high!
Entertainment: Good daily aerobic in the pool.
General atmosphere: the resort is very green and it presents a very nice landscape with interesting trees and nice bushes along the alleys
I am not sure that I will ever return to this resort.
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Private -
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Dreams Riviera Cancun Resort and Spa: Fantastic vacation
Resort was great. Staff was so friendly and helpful; hotel grounds were immaculate, covid protocol was diligently followed. Food was excellent. Beach and pool facilities were great. Would not hesitate to return.
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Ya baby -
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Wyndham Alltra Punta Cana: Great experience
Staff at this resort try harder than any of the 15 others we have gone to. The grounds and pool are beautiful. Food was excellent.
Covid tests are on site , no positive test so far in 2022.
We couldn’t be happier.
Special thanks to Dancer WILLIS.
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Private -
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Hyatt Vivid Punta Cana: stay in preferred or don't stay
Disappointed in room - hotel needs an upgrade
Beach was dirty and water was brown and very rough
Staff were great though and food was good
No night life for the adult crowd. More of a family resort
Make sure you check where your excursions are before booking, we were on a open air bus for 2 hours one way to get to the buggy trip.
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Private -
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Dreams Onyx Resort and Spa: Beautiful resort
The grounds are well kept. Rooms were clean. All restaurants that we went had amazing and always hot food.
The staff are very friendly and always take good care of the tourists.
As for the Covid , masks were always on for all staff. A lot of tourists will where there masks in and out of restaurants. Hand sanitizer is all through the resort.
Felt very safe.
Amazing resort and I will return for my fourth time very soon.
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Cairnst -
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Wyndham Alltra Punta Cana: Outstanding
I don’t even know where to start! This resort was amazing. The food was great, the staff were so friendly and the pool! THE POOL IS VERY BIG, never had a problem finding a spot or keeping distance from each other. Masks were recommended and used by all staff and in the dining areas. Overall the resort was VERY clean and well kept.
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Private -
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Dreams Huatulco: amazing resort
We loved this resort..Staff very excellent..grounds beautiful..rooms wonderful..food mmm... The only thing is we would not recommend upgrading to Preferred Ocean Front...The whole resort is basically Ocean Front and if you had garden view you are looking at pools and are only few steps from ocean...
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Private -
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Wyndham Alltra Punta Cana: Great resort! Fun vacation
Had a great time. Grounds are kept beautifully. Flamingos are a great touch! Food was excellent. Rooms were fine. Nothing spectacular but we didn’t spend much time there. I enjoyed walks on the beach but water was rough and the beach at dreams isn’t laid out well. On a bit of a slope and weeds on beach weren’t raked up. As you walk down the beach towards other resorts it is much better. Drinks are the same as most all inclusives. Great entertainment in the evenings and the staff is fabul[... read more]ous. We had a large group and the staff was very helpful. Would definitely recommend this resort as long as the beach is not at the top of your list. Although it is beautiful
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Private -
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Dreams Onyx Resort and Spa: Worst vacation in my life, filled with racial prejudice
Saving up for months, my wife and I were looking forward to a special vacation. We opted to pay for the preferred service and the best possible room at this hotel. Our time was disappointing and we had to cancel our plane tickets, book new ones, and extend our stay at another hotel to make up for the discomfort and stress we experienced here.
STAFF. Our butler was very good, but there were a lot of other problems. We were upset when others staff would target us to prove our VIP status. When w[... read more]e asked others at the resort, they were never once asked and freely moved about even though they had no VIP status. We, on the otherhand, were asked to show our cards, and even when we did, we continously asked follow up questions. It made us feel unwelcome.
FOOD. I won't beat around the bush, the food isn't that great here. You need to go to Breathless and try to get reservations to their restaurants. The ones on the Dreams Onyx side were not great. Room service food was better to be honest. The preferred Mexican restaurant had good breakfast food and that was about it.
AMENITIES. The Spa was very expensive. Although good, I cannot recommend it unless you have offsetting coupons to bring the prices down to reasonable levels. Room service was always a shot in the dark. They were 30-45 minutes late until we spoke to a manager. During our last 2 days, they were much quicker, so I'll give them that.
POOLS/BEACHES. Pools are very nice. Preferred pool is very nicely situated and for adults only. The beach was very clean as well. This was one of the highlights of this location. It cannot be understated that I was annoyed when there was someone walking around trying to sell souvenirs and drugs to me while I was trying to enjoy the sunset however.
Here's the reason for the review being 2 stars, which is frankly higher than what I should rate it:
***We had our electricity cut for almost 2 hour. Called to have it fixed a couple of times and had to go to lobby before someone came. We had to get ready for a paid lobster dinner and this cut into our time to prepare for it. My wife had to rush her makeup for a beach dinner where she wanted us to have memorable pics.
***Room Service was late by 30-45 minutes. We would call and they would tell us 5 minutes more, 5 minutes more. Had no idea when it was coming and kept us in our rooms longer than it should. It was 45 minutes late on 2 different occassions.
***Room service woke us up at 12:17AM. Knocked on door and called the room. We had gone to sleep and woke up in shock. Answered the phone and didn't understand what they wanted. I explained that we didn't order anything since it was almost 2 hours since we went to bed. Rather than apologize for the mistake, they hung up the phone. I went to open the door and they were gone. My wife couldn't sleep until after 2:30 AM after being woken up like this.
***Breathless restaurant told us there was a waiting list and they couldn't service us. We saw multiple people walk into the restaurant after we just turned our backs and walk not even a minute away.
***Unlimited Vacation Club. These guys will burn a day of your precious vacation if you are not careful, or worse yet take your money. They'll invite you to a seminar and say it's 90 minutes, but it's a pressure time share sale. I question why the hotel even allows them to setup shop on site. Look them up in advance and do your research. Hidden charges everywhere and their presentation is rather unprofessional for the amount of money they are asking for.
***We were targeted by security for VIP membership. We would have to show the membership and there would always be follow up questions. It always annoyed us that it wasn't enough and we were scrutinized as though we didn't belong. Other people we spoke to, they entered the areas and were never once asked. There was a visible difference the skin between those people and us. Additonally, some couples we spoke to entered these areas freely without being questioned... and they didn't even opt for the VIP membership.
***We were given Bali beds for two days. On the first day, no problems, we enjoyed it. On the second day, a security guard made a straight line for my wife from 50 ft out. He completely ignored the other two women in the Bali Beds to the right or left of her. Once there, instead of asking, he TOLD my wife that she was on the wrong bed and pointed to the sign with the name on it. "Excuse me, can't you see this is reserved for XXX." "I am XXX," she replied. He followed with, "What is your room number?" She provided the room number and pointed to the room in the distance. Only then would he leave. As mentioned, he did not ask the two other women next to her in the same reserved location. It was clear she wasn't welcomed here.
After the last instance, we only had one day left and gave up on this resort and looked elsewhere. This resort did not give us the stress-free vacation we asked for, so we had to purchase new plane tickets and booked another 3 days elsewhere. I wanted a good vacation for my wife and I, and Dreams Onyx did not provide it to me. In the 3 days I stayed at the next resort (Majestic Mirage), I had a more memorable experience and luckily salvaged my experience of Dominican Republic. The time at Dreams Onyx we hope to forget, as it was a complete loss for us. One extra star for our butler and the beaches/pools.
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Private -
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Dreams Onyx Resort and Spa: Fabulous!!!
Prestine grounds, wonderful staff! Would highly recommend. So much fun and lots to do. Options for entertainment are endless and swim up rooms are the best!
ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
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Private -
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JW Marriott Costa Elena Resort and Spa: Beautiful resort
Beautifully maintained resort! We usually prefer the beach area over the pool, however the ocean a little colder than the Caribbean. Beautiful sandy bottom at the beach but most of our time spent at extensive pools with beautiful infinity edges overlooking the beach.
Service top notch, people extremely friendly and accommodating.
I wish we were here longer than a week!
Felt very safe here, all staff & most guests were very compliant with Covid protocols.