Excellence Playa Mujeres: Excellent choice

We stayed at EPM the first week of this April 2013 and had a great time. We requested a quiet room in the non-EC section and were placed in building 5 which suited us perfectly. We also contacted the hotel to ask them to reduce the use of scented products/cleaners in our room as my wife has multiple chemical sensitivities. They were responsive and while not perfect, we did receive a call from the Manager of Concierge during the first few days asking how they were doing, and if there was any more [... read more] that could be done. As has been noted by others, the lobby is heavily scented and this made entering or passing through it very difficult for my wife. Consequently we did not make as much use of the restaurants and shops within it. For the first time, we decided to go with a swim-up room, and this was the best decision we made. EPM has a very comfortable patio, and add to this your own stretch of grass up to the pool edge and you have heaven. It can be difficult to get back out of the lazy river once in, as there are only steps in the area near the Revive Juice Bar (mmmm!). The location of building 5 in early April gave us shade in the morning and then sun from about 11:30 on. So, after breakfast it was an unobstructed beach walk north, then time to sit in the sun near one of the other pools, and back to our swim-up for after lunch with a cooling off float around the lazy river from time to time. We had an amazing time at EPM and would recommend it to anyone. Great hotel, great service, great food and great location

Excellence Riviera Cancun: One of the finest

We were pleased with everything this resort had to offer. The restaurants were exceptual as was tthe service.The grounds were well kept. The entertainment was great and they had a wide variety of acts.we have had people recommend this resort because they go quite often.

Excellence Playa Mujeres: Tropical paradise

What can I say about this hotel other than the fact it was 5 star from the time we arrived until the time we left. The staff made of feel incredibly special, it was the little things like chocolates in the room, flowers and one day even homemade cookies. This was our first time at this resort but it won't be our last