This resort would be heard to beat!!

Beautiful resort! Well maintained and kept very clean at all times. Staff is always working hard and they are all so friendly. Beaches are AMAZING and so is the food. Rooms are fantastic and beds are cozy. Will not regret booking a vacation here and I will be returning to this resort for sure!!!

Amazing Resort

Spent 10 days over Christmas and New Years at the Bahai Principe Ambar Blue. The room was clean, and everything worked. No issues at all. The beach was beautiful and well maintained. The food was great in the buffet. Especially the fresh eggs station and the pasta station.The staff were friendly and helpful especially Julio, Roberto, Franklin, Sarah and Angie Thanks to them for helping to make our stay so memorable.We would recommend this hotel to anyone and hope to return some day

Amazing Resort! !

My husband and I just came back from the most amazing vacation at this resort! The hotel was amazing and our room was spacious and beautifully cleaned every day! The pool was stunning...3 big pools, a swim up bar and a jacuzzi pool! The staff around the resort and the beach were so friendly and very welcoming. They were all so efficient at their jobs! The beach was spectacular! We have been to many beaches but the one on this resort was definitely a 10/10!

AMAZING RESORT

Exquisite grounds, beautiful room, stunning view, amazing pool and beach areas, great food and venues, total paradise, very hospital staff all willing to help and accommodate you. Ambar Green very quite in the evening could use a wee bit more entertainment, life, action something to get their guests involved. Great daytime activities in pool area. If you are looking for a very relaxing vacation....this is your place. Stayed here over Christmas.....cannot say enough about it. BTW never saw or hea [... read more]rd from our butler the entire time we were there, guess this service was discontinued.

Goog and not so good.

This was our first visit at Luxury Bahia Principe Ambar Green. We were always going to other Punta Cana Resort and decide to check something new. The resort is very nice maintained. Many trees and green bushes around. This resort is one of many Bahia Principe resorts, and there is no separation between them which did not make us comfortable. The food was good, but not enough staff, so we have to wait in line before each meal. When we get inside the table was clean but not really ready, missi [... read more]ng forks, napkins, no coffee in the morning, (after asking few times finely get one, which taste bad-so did not try anymore). Rooms are quite big. The balcony door did not lock, and because we stayed in the ground floor we really did not like it. After complaining, they fix it, but it was only close until we open it again, so we gave up. The hairdryer work few second and turn off, and again few second and turn off, so I had to spend long time drying my hair lackey short one. We are not going back to this resort for sure.

Mixed Feelings

What to say about a resort that truly is set in a tropical paradise? The LUXURY Bahia Principe Ambar Blue was a mix of good and very bad..I feel that it really does not deserve the adjective of Luxury except in the proximity of this section of the massive resort, to the beach. It was indeed a luxury not to have to take a shuttle every day to the beach. The rooms were what should be expected from a good hotel chain, except for the overlying smell of mold and mildew which I am sure was not help [... read more]ed by the flooding of our bathroom and Bedroom by a plumbing problem in the suite above ours in the late hours of the night. No one was sent to clean up and we spent the rest of the night with water dripping on our heads as we used the facilities. The food was, well I may as well say it, YUCKIE!!!! No fresh juices, the coffee overbrewed (maybe that is why the cups are so terribly small), eggs over easy was not a term that was recognized, requests for featured dinner items were met with uncomprehending looks. Most staff tried to be helpful but on average they were so rushed that many orders were returned 2 or 3 times. Ambar Blue is an Adults only facility but when you close the pool bar at 5, that designation was simply unjustified. The entertainment area was small and could not accomodate the guests who wanted to participate. So would I go back to this hotel? Not a chance. The Grand Bahia Principe chain has sadly (for me) lost a formerly satisfied guest.

Great place - would go again

People were great Food was above standard Price was reasonable for what you received Resort was fantastic Great transportation system shuttling you from resort to resort Could also take advantage of the other Bahia Principe a-la-carte restaurants Lots of excursions and things to do Would definitely look at going again to one of the Bahia Principe resorts in Punta Cana

Would not go again.

The rooms were nice and big, but we had leaking from up above. Also the toilet handle kept sticking and the water would run, till you adjust it. Also the room service was very bad. If you needed extra hangers, extra towels, more ice etc, it took for ever. None if the buildings gave you an ocean view room, even though the tourist company did it does comes with it. They served the same food everyday at lunch n dinner. You would have to ask for the better alcohol when ordering a mixed drink. They  [... read more]call it the Luxury/Don Pablo Collection. It was not a 5* resort at all, more like a 4*. We never had a calm water day. Everyday there was a yellow or red flag at the beach. Very choppy the waters. In the restaurants the service was very bad. Many times you had to repeat yourself 3-4 times to get any service. Really disappointed. I would not go again, nor recommend this resort to any of my friends.

Fantastic week at the ambar green!

Our week stay at the luxury Bahia principe ambar green was absolutely amazing. The hotel itself is beautiful... the grounds are so well kept and very green. Not many flowers but lots of palm trees everywhere. The pool great too. We found it relaxing at night sitting on a lounge chair with the stars out. Enjoying the music coming from the lobby and the lights glowing in the pool. The rooms are really exquisite and very clean. Great job on the staff for doing an awesome job. The food was absolu [... read more]tely delicious. Buffets offored a great choice and attention to detail on presentation was greatly appreciated! Lots of fish and meat.. fresh vegetables and fruit as well!! The beach was beautiful. We were lucky not to get seaweed where we were like the rest of beach had. Lots of hits but hey there early like 6:30 if you want to sit close to the water. Staff was really helpful and always smiling. It was really a great vacation.

Had a blast!!

This was my second visit to the Bahia Principe Ambar resort and I would strongly recommend this vacation to everyone! The first visit I stayed at Ambar Blue but this time I stayed at Ambar Green. Both are great but Ambar Green has the newer building and the buffet is much smaller which was in my opinion a lot nicer (less chaos/busy and got more attention from the wait staff!). The rooms/grounds are extremely clean and well maintained. You constantly see staff cleaning & keeping up on the landsca [... read more]ping all day every day. The buffet is amazing and each night there are new delicious choices to choose from! There was 24/7 room service available which I took advantage of by ordering nachos,sandwiches and salads daily! The maids are quick to restock your mini fridge with lays chips, alcohol, water and pop (was restocked every night)! The animation team (namely Claudia, Mandy, Jose & Raynner) were the people who kept us entertained with games, dance lessons and exercising by the pool every day which kept things fun and exciting! When we weren't playing games they were teaching us Spanish, giving us tips about the resort or making us laugh! I will definitely miss them! I felt safe the entire trip and the staff speaks amazing english so it was easy to have any questions answered. All the bar and wait staff were friendly, fun and fast but I especially enjoyed Gabi as my bartender! Victor and Maria were my two favourite waiter/waitress- they always remembered exactly who I was and made my dinner that much more special! Overall amazing trip and I would happily return for a third visit!

Bahia Principle Amber Green

Loved the resort, rooms are spacious, good housekeeping. A lot of activities sports fans and sun lovers and also excellent entertainment all day long and at night. Food is really delicious with unbelievable selection. Amazing house vines including sparkling vine on top of tropical cocktails. Stayed at Blue 2 years ago. Only down side is that next to our building was construction site. Hope that customers could able to select rooms not randomly signed.

Ambar Blue

Good hotel, Service and food have declined since last visit a year and half ago. We were promised something as return guests and it was our 15th anniversary but nothing came. We were told we could go anywhere to eat in buffets and al la carte but when out for an early stroll we decided to stop at esmerelda for breakfast and staff said " sorry lady you no come in here with that bracelet' - so we accepted that awkward moment and moved on. Room had squashed mosquitoes on wall from previous guests  [... read more]and had more when we left. We got eaten by mosquitoes at night in our room. The gardens are immaculate and so is the beach. Entertainment was pretty good, food was good especially as usual fish and chicken and great salad bars. I asked for Virgin coctails and several times they came with alchohol. Not sure if we'd go back to that hotel Love that beach. Ambar Green is beautiful and has a small nice buffet but is farther from the beach.

Great resort

the hotel was an amazing hotel the service was by far one of the best i have been to and I would say i am well traveled we stayed at the Amber Green adult only we even hsd a butler service.they came in at bedtime to fixed your pillar and put chocolate on your bed they know how to spoil you agson yhis was by far the best resort

What a disorganized mess

I can't say I have ever experienced any hotel such as this property, from the time we checked in on the 9th of November till the 14th when we finally got moved to amber green. It wasn't till that day our vacation actually started, a nice room, nice surroundings,very clean and friendly staff for the most part, but try to get any bar service around the pool I guess they figured I needed the exercise by walking to the bar and standing in the sun for a while waiting for a beverage. I would get int [... read more]o detail about amber blue but I just want to forget that part of our vacation. All I will say is management should be ashamed of themselves.

Great resort!

This is a great resort. Grounds are amazing, the beach was gorgeous! There was a bit of construction going on near the Green pool that wasn't disclosed when we booked. However, besides a bit of noise during the day, it was a very quiet, relaxing time. The staff was friendly and the service was good. Food was great, if you like Mexican, definitely check out the Santa Fe restaurant.

Lovin' it

We were so happy with the whole experience -grounds, buffet food and service, ala cartes, activities and animation team, amenities, location and cleaner beach than properties on either side (Majestic and Riu).

Still a great place but needs some Customer Service on the Management team.

Thanks to our Tripcentral rep for reaching out to us after our trip to see how it went both in writing and for the personal phone call. First off – Let me thank you for your efforts in booking and ensuring all was in line with our tickets, hotel, flight etc. Great job and Jessie Newbigging your one of the reasons we love dealing with Tripcentral and continually come back. Great customer service. Now for the trip. Flight there and back was great and we flew in a nice new plane from [... read more] Airtransat. The Hotel Check IN Horror – My how things have changed with the Bahia Principe Ambar now that Green and Blue have been introduced and not for the better. There was 8 of us, 4 sisters and their husbands. Check-in was in one lobby for the Green and Blue together as the Ambar has expanded and certainly they were overbooked as they asked us to have a seat and wait. We arrived around 5:30 or so and had a Coconut welcome drink. There was nothing else but Beer and a fruit drink to get while waiting to get checked in. Would have loved a real cocktail to start the vacation after the flight or even cold water. My older Sister’s room was not ready – (she booked with a different Tripcentral agent) and the other rooms we had were all in separate villas. I had also emailed the hotel in advance and given them our arrival information so they could prepare and of course they acknowledged they would do their best. Of course we all waited for our rooms together and it was a about two hours and still no room for my Sister. Also as repeat guests we did not get the different color bracelet (it just recognizes you as a repeat customer and they normally give you a gift). We went to the buffet and when we came back, they still had no room for my sister. They gave her a temporary room of her choice for the night and told us to come back at 12:00 noon the next day for new bracelets and the room clarification. We were told the repeat color Bracelets was on order and would be in tomorrow. (Room choice was either close to us with no phone or on the other end of the Resort and in the Green section not the Blue section as requested). She chose the one with no phone of course. I ordered ICE for her and myself from my room (the bellboy did it for us and I heard him repeat both room numbers) I got my ICE and she got nothing. Found out the next morning she waited for 1 ½ hours for ICE. As she had no phone she could not call anyone. My room was great – King bed on the corner – 1st floor like I asked for. Air conditioning a little week but corner units are rumored to be that way. I lucked out on this trip. My one Sister got a room with 2 double beds and a view of a mud hole from her balcony. Another Sister got 2 double beds also. In fact - I was the only King and I booked last. They also had requested King beds. We went back to the check-in Lobby at 12:00 noon and was assured Room change for 2 Sisters would occur. We were advised to go to the Blue Lobby to get the new rooms and they would have the information at 3:00 PM. but told the bracelets are only given to repeat guest after 11 visits. This was after we told them we have been there 5 times previously Just a little believable to me. In fact, as we were waiting in the lobby the Preferred club representative came and asked what was wrong. I informed him and he said the 11 times is news to him. I had also emailed the hotel informing them or our repeated return. At 3:00 PM we went to the lobby for the rooms and the Blue Lobby (where the General Manager told us to go. We found out later he was not the GM at all- his name sounded like “Joanne” ) told us rudely to go the Green Lobby as that is not their Job. We went to the Green Lobby and well they called and argued with the Blue Lobby etc. To spare the added grisly details around 5:00 PM, my sisters got their rooms through the help of one of the butlers. Wow – so really check-in took a day of our vacation. Room Fridge refill – They advertise the room fridge is restocked daily with 3 small oz liquor 2 beer / 2 chips / pop and water daily. That is a myth and a dream come true for those that do get it. The little liquor bottles where not replenished most of the time and when they were it was 2. This was for all of us not just one room and we were all in different villas. My sister also had no beer replenishment on top of the liquor. I did call room service one night and they brought beer but no liquor bottles. My sister found empty little liquor bottles on the back of the top shelf her closet when leaving. Interesting……. The Al A Carte and Buffets - All restaurants were booked in advance as I emailed them for reservations. They were correct and the timings were adjusted to availability but that’s a given. I had no issues with any of the food and enjoyed it all but 5 of our party got stomach upset and of course had to stay very very close to the bathroom. 3 of them missed dinner reservations as some point in the week. We think is was the coconut drink that was in question. The food was excellently presented and the beef is much better than the past visits. The Chateaubriand was simply delicious. The buffets were great for breakfast and lunch with lots of options. Beach and Pool – Was very crowed and now they have a Preferred area for the timeshare individuals. For a good spot you have to get up at 5:45 am for the beach – 6:30 for the pool. Even then, people will put their lounger in front of you if they choose. Not the Hotels fault, just a world of disrespectful people. Overall – We did enjoy this vacation time even though there were issues with the Ambar Blue that they never had before. The weather was not as hot and sunny as normal this time in Punta Cana but it was the beach not the office and the resort was clean. Lots of improvements are needed for the AMBER Blue but the staff that are assisting you day to day are wonderful. We ran into an old friend who has served us each year we have been at the Bahia and he made our morning breakfast amazing each day. We met new friends of his as most of the staff has moved on. It is these workers that make the resort a great place. Too bad about the Check In, the Rude management at the Desk and the want to be General Manager, they could all do with a course in customer service. Ambar does have a butler service but unfortunately no one took the time to explain the options and how they could make our vacation better. As indicated earlier we have been to the Ambar for 5 Adult vacation in the past. This is the first time any issues so it could be just a onetime thing. The other side is that we have been treated so wonderfully in the past and our expectaions are just to high now. Will we return to the Ambar – Yes

Very good

Well cared for and beautiful grounds. The food was excellent. The resort itself is massive but fun to explore. Beach chairs were hard to find if you got to beach later than 9am. Overall it was Avery positive experience.

Uncaring Staff

The resort is large and very well kept, there is transportation around the resort which is great. The beach is beautiful as well as the weather. This is our fourth year to this resort and they have a reception for returning guests as well as a gift. We have never received a gift or been invited to the reception without asking (several times). This year after my husband mentioned daily to the lobby staff that we should be receiving a gift, after the fourth day we finally received it and we ne [... read more]ver got an invitation to the reception. There was an issue with our room and we were told to wait and not touch anything in the room and a bellboy was coming to move us, after 45 minutes of waiting we called back and they were just going to send the bellboy now. I think the resort has gotten too big now and the customer service has suffered as a result. I think we will stick will smaller resorts in the future, it is not that we want exceptional treatment, just what your supposed to get and not have to ask for it.

Loved the resort, food great.

The worst check-in I ever experienced. All my sisters got a room with a super long wait. In the end they were overbooked and had no room for me. My choice was to go to the opposite end of the resort (the green section) and we all booked for blue or take a room in blue with no phone. I took this room, it had 2 small beds and toilet did not flush properly as well. I was told to go to the blue lobby for my room at 9am the next day. I was sent back and forth to blue then green lobby!! It was ridicul [... read more]ous, luckily we used the shuttle. I got a room about 5:30 pm and felt I had 2 days wasted.