Paradise Village Puerto Vallarta: Loved the Resort!!!
Process booking through Monique and Trip Central was effortless and greatly appreciated. Well travelled but had never been to this part of Mexico. The resort and vacation experience was wonderful. I will for sure go back again. The one issue I did have was the constant pressure to attend a 90 minute meeting to invest in a time share for the property. I was told by other guests that this meeting could last up to 3 hours based on their experience. This pressure started before I was even out [... read more]of the airport and picked up again as soon as I checked into the resort. And every time I wanted to book an excursion I was told one price but that I would get a heavy discount if I attended this time share meeting. Finally, I advised that I had no interest and that I was fine paying full price for the excursions. My time on vacation was more valuable than a discount. But the pressure persisted. It was like they were not going to let me book the excursion unless I attended the meeting. So I didn't booked the excursion, saved money, and had more time to enjoy the resort!
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Brad82 -
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Riu Vallarta: Amazing
I've been to a lot of places all over Mexico and I have to say that the Riu Vallarta has been the best buffet I have ever seen. Selection and quality. Well done. Staff was very friendly. Cleaning staff was great. Entertainment was awesome and we used the neighboring Riu. Absolutely amazing vacation. no complaints.
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TammyV -
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Riu Flamingos: Not bad resort
The Riu Jalisco was an okay resort, the grounds were beautiful, the resort was very clean, the food was good, the staff were very good, went above and beyond to make you happy. It was nice that you didn’t need to book ala cartes, you could just walk up and get in, the food there was also good. The only one you needed to book was the steak house and for a steak in Mexico it was actually pretty good. The rooms were ok, dated and the bed was as hard and uncomfortable but ?♀️. The shower was small [... read more]but we are used to staying at a Riu palace where this is bottom of the scale. This resort only has a few ocean view rooms so if you think you are getting one don’t be fooled. All the rooms that view the pool are family rooms with two queen beds, all the other rooms face palm trees which makes no sense because the disco it right by family rooms. This resort has ALOT of children and 20-25 yr olds so if that’s what you’re into then this is the place for you. If you want to hang around mature older 30-60 yr olds you can go next door to the Riu Vallarta and swim in there adult pool. Jalisco does not have an adult pool. If you are looking for an even older crowd that goes to bed early and reads books go to the palace. All in all this is a good resort it’s just not what were thought we were going to. Would I come back?…. Yes if I was younger and with a family for sure, next time I will go to Vallarta…. If I can make a suggestion… go on the rhythm of the night excursion (Riu Jalisco wanted $159 and vip 199, book it at Vallarta and you can get it for $145) Amazon show though
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Private -
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Grand Decameron Complex Bucerias Trademark: Spacious friendly resort
Really like this resort. Although the resort itself is showing its age, it is spacious, kept clean and the staff is friendly. The pools close a little to early, six for most (seven in unit six). The buffets are not super elaborate but have a good selection. The food at the buffets should be kept a lot warmer the soups etc were often rather lukewarm Had a good time overall. People who have been there before will notice changes.
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Private -
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Grand Decameron Complex Bucerias Trademark: Resort was Great!
The grounds at the Royal Decameron were beautiful!
The pools fabulous!
The buffet good.
The A-la-cart restaurant, needs work have to give this part a 0 of 10.
Rooms require updating!
We had a great time here resort (3 weeks)
Also the price you pay reflects acceptance of the room condition.
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Kelly -
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Hacienda Buenaventura Hotel and Mexican Charm: Love this resort
I have been going to this resort for many years now. It is very small, quaint and super friendly!!
The rooms are always being upgraded and are very clean.
The reason I like it so much is because it’s small, you meet new friends that we meet back every year for our vacations.
The beach is a short walk or the hotel supplies a shuttle. There is a bar on the beach but the washrooms have been removed.
(Downfall )
I consider myself to be a picky eater but always find something to eat.
The st[... read more]aff are amazing !!
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Private -
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Decameron La Marina: decameron la marina
This resort was very crowded and noisy. The property is small and there isn't any green space. The design with the hotel on 3 sides of the pool resulted in noise (as well as Karaoke) bouncing off the walls. There was no place that was quiet. Staff had very limited ability to speak English. The a la carte reservation process was unorganized and only 10 people per day were allowed to reserve.
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Private -
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Grand Decameron Complex Bucerias Trademark: Beautiful Resort
The staff were very helpful and the grounds were immaculate. The pool areas were well kept too.
The entertainment was consistently good.
We will most likely return again.
The staff were bilingual so it as easy to communicate with them.
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Private -
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Grand Decameron Complex Bucerias Trademark: Lovely time!
This was our first time at the Decameron and we went with lower expectations from reading the reviews and we had a lovely time! In our estimation it is a 3.5 star and that's ok if you go in knowing that.
Food was good - always able to find something to eat at the buffets. A la carte restaurants were good also and yes the process to get reservations is crazy but we were able to get in to all of them. Our favorite was the Piccolo and the salmon was the best meal we had in the 2 weeks there. Dri[... read more]nks at the bar were adequate and no or minimal line ups.
Room - large rooms- adequate, yes old but comfortable and cleaning staff cleaned well, no elevators in block 4 so lots of stair climbing but quiet block and close to everything. Able to get wifi off and on around complex. New safes in rooms now.
Beach- waves were rough and not swimmable, a croc was spotted one day so no swimming that day. Sand beach was slanted so hard to walk on except when low tide was out then flatter. Always able to find a beach chair at the beach. Lifeguards were well trained and worked hard. Loved the sunshine, warmth and relaxing.
Activities- enough going on for our older age group but not a young persons vibe. Night shows were good and entertaining- The host did an amazing job speaking in both English and Spanish and was quite humorous.
Thoroughly enjoyed the friendly atmosphere of staff and guests - met many other couples mostly from Canada.
Gorgeous sunsets. Did 3 day trips- PV, Buceries - 30 min walk one way, Sayulita - local bus cost $2.50US each way-30 min ride and was easy to catch and a lovely town to visit. Highly recommend going to Sayulita.
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Jackie o -
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Decameron La Marina: Enjoyable trip
Very clean, rooms , dining areas clean , pool and bars too. Very hospitable friendly staff. Helpful and eager to help when needed. We also liked the sister hotel los cocos that we could visit as well. Positive experience meeting many visiting mexican tourists from various parts of Mexico. Beach area was great . Liked the hotel backed on to a town that we could explore and shop and experience the culture .. would go back !!
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Moongirl78 -
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Krystal Puerto Vallarta: Cute, friendly hotel in the perfect location - also great for people with food allergies/sensitivities!
My partner and I recently stayed at the Krystal Vallarta during our first trip to Mexico. The hotel is in an excellent location, being right on the water and fairly close to downtown and the Zona Romantica. The room we had (in the tower) was far nicer than I would have expected for the price we paid - it was very modern, clean, and had a spectacular view of the grounds and ocean! It actually took my breath away when we first walked in. The bathroom had a beautifully tiled walk in shower and the [... read more]bed was comfortable. The sound proofing in the rooms is a bit lacking as others have noted, but was not really an issue - the quality of the room otherwise definitely made up for that. Just bring ear plugs if you are a light sleeper.
The hotel grounds are cute and well taken care of, and the staff were super friendly. The pools were lovely and the beachside drinks were better than other places I have visited, and everything was made with care. It was busy at the main pool and hard to get a chair, but there were spaces at the second pool where it was much quieter overall. This did not bother us much at all anyway as we spent so much time in the city! There is a bus stop right outside the Krystal with city buses going by almost constantly, and for 10 pesos you can easily get downtown once you figure out which buses to flag down lol. It is about a 15-20 minute ride (very approximate, it's hard to keep of track of time when there's so much to see!) and is definitely worth the adventure. The Krystal is in such an excellent location because of this, I would stay there again for that aspect alone.
In terms of food, I personally thought the food was excellent. We ate most of our meals in the main dining room when we were on the resort; there is another dining area closer to the beach however we did not eat there much as the hours were a little sporadic. That would be the only "complaint" I would have about the food, but again, if you can go with the flow it's not really an issue as the main dining room was beautiful. There was a great selection of what I came to learn is quite traditional Mexican food (eg. Chillaquiles for breakfast, which are my new love in life), various meat and vegetable and bean dishes, fresh juices, soups, etc. To be fair this was my first time in Mexico so my ability to compare food with other places is a bit limited, however I am a bit of foodie in general and thought it was all delicious! Every dish was full of flavour and not too spicy, and for those who love spicy food like myself there was always a variety of extra "sauce piquantes" to add on. There was also a selection of more western cuisine (e.g. an omelet station in the morning, french toast/pancakes, cereal, pasta dishes) at every meal. I did not eat much of this myself but my boyfriend did and thought it was very good. I have read a few comments from people about the food and I am not sure if they stayed at the Vallarta on a bad week, or perhaps were expected more of a western/European menu. For myself, I loved that there was such a focus on food traditional to the area given that we were in Mexico for a reason, and not back home in Canada. I hope that the Krystal Vallarta continues provide such a regional cuisine as it really did add to our stay and overall cultural experience.
The other aspect of the food that I genuinely appreciated is how responsive the staff were to my questions about ingredients, as I have several severe food allergies. Knowing this might be an issue (given one of my allergies is shellfish, sadly!) I wrote out a list of allergens in Spanish, using Google Translate, and showed it to a front desk agent at the hotel. He read it and said the translations made sense, and told me to show it to the people in the restaurants. I talked to the dining room staff several times and asked them about ingredients and showed them my list, and they went through each dish with me, and if they were not sure went and brought one of the cooks out even when it was very busy. I honestly don't think I've had that level of assistance anywhere before, and it really was a huge relief!
Overall, my partner and I really enjoyed our stay at the Krystal Vallarta and would absolutely stay there again. While some of the hotel staff we had interactions with did not speak much English they were very helpful and friendly, and we are able to make it work with even our limited Spanish and the occasional help of Google Translate. I think we did get a very good deal when we booked our all-inclusive packages, and for us the value was definitely there in terms of price/cost and the quality of our stay. It is a cute, comfortable hotel that is very welcoming and family oriented. That was perfect for us, and with the price we paid we did not feel compelled to stay at the resort all day to "get our monies worth", so to say, which allowed us to get out and explore the rest of the city and surrounding area, which is amazing! The Krystal was a great "landing place" in this sense, especially for travelers new to the city and to Mexico in general. I was sad to leave and we are already looking forward to our next trip!
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FeelinRippedOff1 -
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Decameron Isla Coral: I’m sorry but people need to know.how bad it really is
I’m sorry but people need to know
This “resort” is pure garbage , if you are considering going there DO NOT GO
Bed bugs (two separate nights ) and no other room was offered to move too they simply shrugged their shoulders like it was normal .
Brand new clothing items disappeared from my room mysteriously , and when I suggested maybe it got caught up in the bedsheets for cleaning they just no ,
The food is the other resorts leftover I’m sure of it
But if you like all your food served from [... read more]soup lidl
And the “meat “ cooked so long it’s almost dusty this might be the place for you .
They said it was in Puerto Vallarta when I booked turns out an hour and a half outside of Puerto Vallarta that would’ve been nice to know.
There are zero activities plan at this place. They have a ping-pong table and you can rent some bikes, but once the sun goes down, there is nothing the whole place shuts down other places I have activities and things you can do to engage their guests. These guys could care less .
I normally when I go to Puerto Vallarta to the main resorts, people speaking English or they understand it at least, but here was a massive language barrier, which nobody tells you about you think you’re going to your normal Puerto Vallarta why would you think otherwise?
I will say that there were some outstanding staff members there, Jamie and Evaristo at the front entrance they were very professional and kind and knowledgeable , Angelica and the other “restaurant “ staff were so kind and helpful even.
And then last but definitely not least Agustin and is fellow bartenders were super people , very kind and fun .ALL THESE EMPLOYEES NEED A RAISE!!!
I spoke with 6 different couples at the resort who were so mad about the conditions but
Once Decameron resorts get your money they will only be around to steal from your rooms and make the worst food you will ever be served .
Oh and they think regular cut up hotdogs are bacon THEY ARE NOT
You have to go eat off resort to find bacon .
THE 4.3 “Rating “ on Google is fabricated .
I will dedicate my life and let all of my 7000 employees across Canada how terrible Decameron isle coral really is .
I spent good money to go on a much needed vacation and added up stress g about bugs on me at night while having an empty stomach
You guys could be so much better if you actually valued your customers .
I cannot stress this enough .
Shame on you isle coral for destroying people much needed vacations .
And I expect the same explain away answers all the other one star reviews got ,
Once they have your. Money they don’t care
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Larry54 -
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Decameron La Marina: Small and noisy
Resort is small with the pool in the middle. Pool is crowded and loud. No were to escape the loud music played by resort and loud karaoke at night. The food was good at the buffet but the al la carte was unorganized and difficult to get into.
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Ghost71 -
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Decameron La Marina: Not For Me
I was travelling in group of people 62 to 73. My understanding is that the building is only 4 years old so the rooms were in good shape and comfortable. We found the grounds very limited as the resort has 7 floors on a U shape with the pool, buffet, snack bar, bar and karaoke in the middle, with rooms wrapped around them. There was always loud music playing from 10:00 am till 10:00 pm. Food was good how ever there only the two restaurants, no a lacarte restaurants. There were 10 spots available[... read more] for a lacate at the sister resort ( 3 walking minutes away) but you could only go at 8:00 or 8:30 pm. The resort did not have a clear system in place for these a lacarts and from desk staff seemed to always have to be calling on a supervisor in order to approve any a lacarte bookings. I do realize I am in another country but communication was challenging as staff spoke very little English if any. I have stayed at Decameron resorts at least 4 other times but will no be returning to this one or the other 2 in this area.
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Private -
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Decameron La Marina: Not a resort i would go back to
Decameron Marina review Feb 11 to 18 2024
We booked this vacation through SunWing.
Transport from airport to Resort: 14 people were transported by a van. The driver took the non toll road which is very windy with sharp drop offs and it was dark. The driver exceeded the speed limit, swerved around rough patches into the on coming lane with on coming traffic. At on point he put on his hoodie while driving. The passenger in the front with him advised he slow down but did not. There wer[... read more]e only two seats with seat belts and my seat had a broken back. The passenger behind me tried to hold up the seat.
Check in: We paid extra for ocean view rooms but when we checked in, we were told they would not be able to accommodate but we could try the next am for a room change. Two of the couples traveling with us had asked for one king bed but were give two doubles instead. Once we were in our rooms, we realized that all except a few rooms had ocean view and the others were ocean front. We paid extra, did the rest of the quests have to pay extra.
Rooms: We were told the resort is 4 years old but looked much older. Towels were thin, frayed on edges and some had holes. Some days we were only given one facecloth for two people. The rooms were clean and the air conditioning was good. The pillows were very hard, water was left daily in our rooms and if more was needed there was plenty at the front desk. The hotel is built in a U shape and the noise from the pool and bars was extremely loud. It started around 10 am and went till 10pm. Karaoke was done in the bar on the second floor nightly but could still hear noise till midnight most nights. Ear plugs were used and highly recommended if planning a vacation here. The bar had 2 open walls to the pool area allowing the noise to carry to the rooms.
Buffets: There was one main buffet open for all three meals and one snack bar that opened from around 11 am to 5 pm. You could always find something to eat if you could over look the fact that pigeons were present in both buffets and were seen often sitting on the serving counters eating off the plates of food put out with out covers The staff tried hard to scare them off. The main buffet had a theme every night. Two out of the 7 nights we were there it was Mexican night. WE went to the buffet around 7 pm and usually by the time we were done there was short lineups. They said reservations were able to be made and the first night we made one but no one checked to see to see if we had one. The staff in the buffet were great and helpful.
Ala carte Restaurants: We are unsure of how many there was supposed to be between Decameron’s three resorts that we were able to use. We found out that only one was open every night to serve the 3 resorts at the Los Cocos. Reservations in the description of the resorts said reservations were to be made the morning after arrival. On arrival were told that you needed to line up daily at 9am to make the reservation. Our facility which had around 160 rooms was only allowed 10 spots nightly at 8 or 8:30. We did find out that the person taking reservations at the Los Cocos resort was letting people book multiple days at one time. The 2 we were able to get were very good.
Activities: There were a few pool side activities and bikes to use. The road conditions around the hotel and the traffic were not conducive to riding.
Pool: There were two pools beside each other, one for the children. Due to the U shape of the hotel no sun every reaches the pool area. The pools were small and water cold. The loud noise in the area made it undesirable to sit by the Pool. We did have access to the pools at the Los Cocos and found one that was quiet and no one used.
The weather was not nice while we were there. One day it rained all day with heavy rains for a few hours with high winds. Because the buffets, bar, lobby etc are all open there was really no where to go to get out of the rain, wind and cold except your room.
Beach: allowed for long walks and easy walking. There was a shortage of beach chairs and if you did not geta chair before 9 am you would have to rent one from local vendors on the beach. There was a sign that said restricted access to the raised part of the beach but there were ++ people selling everything from food to trinkets on the beach and private vendors setting up tables and chairs.
Area around the resort: there was a market in the area on Monday that we went to and found interesting. The market on Thursday at La Penita was not worth going to. If booking at theses hotels understand you are in a rural small town. There are a lot of souvenir shops but all are basically the same. The streets and roads are rough to walk on. This is a hotel for people that just want to lay on the beach.
Would I recommend any of the Decameron resorts in Ricon---No. I think the description of the resort given by Sun Wing was not accurate.
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Private -
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Riu Flamingos: Riu Jalisco
Everything was good. The staff at the hotel were very good and they were there to help you if you when we needed something.
Cleaning staff were very helpful and respectful.
Food was good but the Gluten free food was not well displayed and some of the service staff had problems understanding what we needed.
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Private -
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Grand Decameron Complex Bucerias Trademark: Royal Decameron Complex
The Royal Decameron Complex is welcoming beautiful and clean. Over the years however the up grades in the rooms are needed, the lounges are old. The buffets for us are great, but the a la carts have gone downhill and trying to book a reservation is less the ideal. If you request a particular building or floor good luck when you get there because it won’t happen. You can get it changed but you will have to wait about two days. It doesn’t matter if you’ve asked due to medical issues upon arrival [... read more]you get what you get.Saving a lounge with towel apparently has become an issue and is not allowed the last I heard which is unacceptable for those who do not abuse the time saving for their lounges for an hour. We hope to return one day but some improvements are needed before that happens.
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RayRay_027 -
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Riu Vallarta: Great week!!
Having stayed in Riu Hotels before, cleanliness was never an issue. The place was always kept spotless and our room was cleaned daily. The rooms are a little small, but we didn't spend a lot of time in them, so no issues with that for us. Bed was comfy enough, good A/C, mini bar, which is nice to have. A very cookie-cutter kind of place. Looks like a lot of the other Riu Hotels, but that's okay. I'm a sucker for Mexican food and this place didn't disappoint. Good variety in the buffet. We had ba[... read more]con every morning we ate there. A little chewier than I'm used to, but it tasted good. I had one of the best steaks while eating at the Italian Restaurant. You get unlimited a la cartes, no reservations, but you did sometimes have to wait with one of those vibrating/lighting pucks, even then, it wasn't so bad. The pools seemed to be kept clean, although we only spent time at one with our favorite poolside bartender Abel. He made a mean Mango Margarita! Drinks at this resort were always so tasty. The Sports Bar made really good coffee drinks and had non-dairy alternatives, which was nice. I loved their espresso martinis in late afternoon, too. Perfect pick-me-up! It's not a far walk to the beach and the beachside food bar was good if you wanted a lite snack or lunch. Burgers, hotdogs, fries, nachos and chili. Very tasty and spicy chili. Beach and poolside chairs do seem to get claimed early enough, but we always found a couple free ones. Beach was kept clean, even with the many horses trotting around. Some beach vendors, but we never had any pushy ones. They seemed to respect it when you said, "No, Gracias". Great location to walk the beach in either direction. We even rented bikes not far from the hotel and they have a great walking/biking path just out front of the Hotel. Bucerias isn't far either, if you wanna do some shopping at the little market they have there. You can also go to the Riu Jalisco for the day if you'd like. Have lunch, enjoy the pools. They host a Riu Party every Friday, which we enjoyed. It can be a bit of an older crowd, but there's enough of a mix of younger families and couples, so it's not so bad. One thing I'd say, is I wished they played more Spanish music. They seemed to play a lot of Rock 'N Roll, which is fine, but not what I wanna listen to on vacation. Hotel staff were always happy to help with anything, and you always got service with a smile. We had an amazing time and wouldn't hesitate to book here again.
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Private -
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Paradise Village Puerto Vallarta: Paradise Village Puerto Vallarta
The staff were very friendly and extremely busy. The rooms were very dated and we struggled with the replenishment of fresh towels, toilet paper, coffee, shampoo in the rooms. The entertainment and food were good and the beach was very well maintained. For the type of holiday we had, the resort was perfect but I would hesitate to classify it as a 5 star resort. We did have a wonderful time.
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Private -
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Paradise Village Puerto Vallarta: Beautiful Resort
Our group of 8 really enjoyed the property and the amenities .
Only disappointing issue was the rooms we booked. Only 2 of us had rooms with a balcony which we requested and were told we would get. Also we asked for rooms close together which we did not get we were in different buildings far apart.