Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5961 Reviews)

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Bucker  - 

Verified Purchaser

Jewel Paradise Cove: amazing & friendly

I have to start by saying check in was super fast, we had a fantastic room building 6 ocean view and close to the quiet pool. The hotel grounds were well manicured and clean, the staff were amazing special thanks to Ryan, Younique, and bar staff for serving our drinks promptly and having great conversations. Food was adequate japanese was spectacular, as well as italian. shortage of towels has to be mentioned and more umbrellas are needed around the pools. once again i thank all the staff for ma [... read more]

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Bond Couple  - 

Verified Purchaser

Riu Ocho Rios: Fantastic Resort

Everything at this resort was great! Clean rooms, rest rooms, dining assortment, entertainment all day and night, lots of excursions to choose from. Front desk service good. All staff friendly and helpful always! Lots of laughs for sure. The only thing that went wrong was our flight at sunwing was delayed 5 hours so did not leave hotel until 10pm at night. Had to check out at noon so wish we could have extended our room so we could rest or sleep as we did not sleep on plane ride home so pretty t [... read more]

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Juliet  - 

Verified Purchaser

Riu Montego Bay: Amazing vacation!!

Riu Monteg Bay is so beautiful...the people and entertainment crew was amazing, very friendly and upbeat. The rooms were very clean and comfortable. The grounds are kept clean and daily maintenance was done. By far the cleanest resort that I have ever been to in the Caribbeans. The beach is also nice, small and short so it made it feel like your own private island/beach. And the food...is the best part...amazing! Amazing! Amazing!! A wide variety to chose from and dining outdoors was a real trea [... read more]

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Nelson777  - 

Verified Purchaser

Riu Ocho Rios: Second Returnee

This was my second time here on a boys gateway. The food quality and variety was great. Drinks were exceptionally great and a wide variety including wray & nephew. The staff very friendly, grounds well kept. Rooms nice and well kept. Beach great and pool area was lively. Most likely to return

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Trygumby  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Excellent Resort

Everything was awesome. There was only one thing that was wrong and that was a leak at the shower head. the restaurants where very good especially the Japanese one. They cook the food right in front of you, the food was amazing and delicious. The beach was great, we did some snorkeling and saw all kinds of colorful fish and sea urchins. All in all, we had an amazing time except when my wife broke her foot at Dunn's River Falls. I would go back again.

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SharLaB  - 

Verified Purchaser

Dreams Rose Hall: AMAZING RESORT!!

We stayed at the Hilton Rose Hall from November 9-14 2015. It is absolutely beautiful and only 20 minutes from the airport. The food was amazing and he service was fantastic. The rooms are always clean and very well kept. There were a few places that construction was being done (eg: new improved railings on the balconies of empty rooms) but everything was to improve the already beautiful resort. no complaints at all and we would go back in a heart beat!!

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Mercedes9366  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Terrible customer service

This resort is lovely - nice beaches and lots of space, clean rooms and good food. The kids loved the water slides. However the customer service is so bad that we would not return. An enormous lack of service at the buffet restaurant (and we tipped!!), absolutely no response when we requested items in our room (water!!!) and we asked several times. I finally had to go to the front desk and beg for water to feed my infant son his formula. Not acceptable. Every thing about this resort in terms of [... read more]

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Lisa68  - 

Verified Purchaser

Beachcomber Club: Great resort on the Famous 7 mile beach

Loved The Beachcomber Hotel, friendly staff, great location, good food, on the Beach, short cab ride to shopping....Good Bang for ur buck if ur on a budget and don't need 5 star amnemities. I would Definately go back again!!

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Wendel  - 

Verified Purchaser

Bahia Principe Explore Jamaica: worst experience I have ever had in Jamaica

service worst I have ever experienced .Grounds were beautiful.The advertised features of this hotel were all false.I was told could go ala carte all three nites ,once there was told one night only however a la carte restaurants were booked solid all three nights.I was told free pour alcohol in the room I had two beers in the fridge.

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Spasler  - 

Verified Purchaser

Riu Ocho Rios: great

It was a beautiful resort with lots to do for you and your kids clean and good food with lots of nice people willing to help had a great time and would love to go back I liked the 24hrs bar was one of my favorites and a casino can't beat that

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Mocha2015  - 

Verified Purchaser

Riu Montego Bay: Exceptional Staff, Food, Fun

Everything about Riu was amazing 5yrs ago and is still amazing today. All staff from the Maintenance Team to the Cleaning Ladies, Entertainment Staff, Food Seevers, Chefs sincerely and genuinely want to know you are having a great time! The rooms are extremely clean and when we arrived we needed are room changed because we had a King bed and I was traveling with my son so we needed two beds and the staff quickly reassigned us to another room. I highly recommend Riu!

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Gailie  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Beautiful resort

This resort was very clean. Rooms were nice. Staff were excellent. Food was good with a real variety and such delicious fruit. The pool was breathtaking. Lots of patios all around to sit and enjoy the view. The only thing I didn't like was how There are no stores,restaurants, bars, etc. around. You have to take taxi everywhere which is not cheap. there is a shuttle though which runs hourly to some shops at another resort. There is some snorkelling on the beach. Service was awesome. They come to  [... read more]

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Gogonicole  - 

Verified Purchaser

Samsara Cliff Hotel: Great place to relax

This was a great little low key resort not a big party not a lot of action but beautiful views great swimming and snorkeling stuff very friendly and helpful authentic Caribbean food a wonderful place to relax on the clips of Jamaica we will return most definitely

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Rickerby  - 

Verified Purchaser

Sandals Jamaica Dunn's River: Run, don't walk!

This is one of the nicest resorts I've ever been to. No wrist bands, no towel cards, free safes, twice daily maid service, tons of shade all day long, cooling spritzer service at the beach and pool, drinks are brought to you so no waiting at the beach or pool bars. Premium liquor like Grand Marnier, Skyy Vodka, etc. The grounds are stunning, the rooms have super comfy beds with decadent feather pillows and the food is totally wonderful. It's s small, compact resort without feeling small and comp [... read more]

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Carmela  - 

Verified Purchaser

Grand Palladium Jamaica: Great Vacation

We stayed at Grand Palladium Jamaica Spa. Our friends stayed on the other side, Lady Hamilton. To keep it simple, I will use point form. 1-Clean hotel. 2-Clean room. We did have trouble with our patio door not locking, fridge not cool enough and shower leaking. However, a stop into the front desk had someone up in our room quickly and everything was resolved with no more issues. 3-Huge resort. If you have issues with walking, you will have problems. There are 2 elevators, at the end of each s [... read more]

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Polinap  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Amazing resort

It was our first time in jamica. We had wonderful experience. Quality of service is very good. Food was very testy. Sunset beach was the best pleasure at all.we spent wonderful time and definetly coming back.

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Peter23  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: "Stay Away" Bay!

Just returned from a repeat visit to the "not so luxurious" Don Pablo. Having been two years ago and enjoyed immensely, we were anxious to return. Very disappointed with our stay this time. No indication of the level of construction taking place provided on their website. Also no indication of what to expect provided by the Transat site or Trip Central for that matter. Had we known we would definitely have planned an alternative resort for this trip. Upgrading to the Don Pablo is a waste of mone [... read more]

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Malgosia  - 

Verified Purchaser

Rooms on the Beach Negril: Great resort

Everything was great, Small quiet, clean, neat hotel. There were small things could be improve. There was no soap in the bathroom. The breakfast suffered some shortages. We took the trip recommended by the agent. The guide was knowledgeable and everything according to trip schedule.

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LisaOttawa  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Fun-Filled Resort!

We stayed at the Iberostar Resort (Beaches) in Jamaica the first week of Nov/15. Our stay was wonderful. The rooms were a fair size and well kept! The hotel itself was beautiful. Not too large and not too small !! Lots of choice to sit & relax and/or socialize with our group whether on the beach, by the pool or in all of the relax areas set up in the hotel itself. Bartenders were fun! Entertainers were a blast! (Especially.. Angel, Chocolate and Cupcake! You girls rock!!) Customer Service staff  [... read more]

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Chaos  - 

Verified Purchaser

Grand Decameron Montego Beach: Perfect getaway

Small, quaint, clean hotel. Hardworking & friendly staff. Great location & beach. For the price of this hotel people whine & cry need to have their head read! Enjoy Jamaica it is a beautiful country. Wife & I will be back.

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