Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Tlaid  - 

Verified Purchaser

Riu Playa Blanca: Solid 3.5 star

Overall we had a great time st the resort. Some things to note; Rooms are big and very nicely decorated, if u plan on watching tv, there is only 2 English Chanel's, we didn't, so didn't care. Bars are great, with a lot of different options, they even make Canadian Caesars! Pools are spacious and nice, lots of availability of loungers and spots with shade. Beach is not white sand and the water is murky so not great for swimming, lots of jellyfish. we traveled during their Independence Day, so the [... read more]

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Bond Couple  - 

Verified Purchaser

Riu Ocho Rios: Fantastic Resort

Everything at this resort was great! Clean rooms, rest rooms, dining assortment, entertainment all day and night, lots of excursions to choose from. Front desk service good. All staff friendly and helpful always! Lots of laughs for sure. The only thing that went wrong was our flight at sunwing was delayed 5 hours so did not leave hotel until 10pm at night. Had to check out at noon so wish we could have extended our room so we could rest or sleep as we did not sleep on plane ride home so pretty t [... read more]

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Geurts54  - 

Verified Purchaser

Riu Merengue: Beautiful Vacation

The rooms were very clean and kept clean throughout the stay. The weather was perfect. The beach was clean and beautiful. The red flag was up for the whole stay, but still enjoyed the waves hitting the beach. The bathroom in the rooms should be updated and a better/levelled bar fridge.

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Nelson777  - 

Verified Purchaser

Riu Ocho Rios: Second Returnee

This was my second time here on a boys gateway. The food quality and variety was great. Drinks were exceptionally great and a wide variety including wray & nephew. The staff very friendly, grounds well kept. Rooms nice and well kept. Beach great and pool area was lively. Most likely to return

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Nalini  - 

Verified Purchaser

Riu Playa Blanca: Nice clean resort

Generally good.food was not the greatest but there was always something one could eat. Very clean. Staff friendly. Check in and out quick and efficient. Beach not the best, sand black and brown. Pools enjoyable. Entertainment okay.

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HAPPY WITH HOLIDAY  - 

Verified Purchaser

Riu Palace Las Americas: wonderful vacation

I HAVE BEEN TO THIS RESORT 3 TIMES NOW AND EACH TIME IT GETS BETTER THE PEOLE OF THE RESORT ARE SO POLITE AND THE GROUND AND SURROUNDING AREA IS VERY CLEAN AND WELL KEPT THE FOOD IS GREAT AND SO IS THE ENTERTAINEMENT WAS WONDERFUL TOO GO BACK AGAIN YOU WERE ONLY A 25 MIN. DRIVE FROM THE AIRPORT AND ALSO CLOSE TO OUTSIDE ENTERTAINMENT

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Adrienne  - 

Verified Purchaser

Riu Santa Fe: Great resort wonderful staff

We stayed at the Riu Santa Fe and we all had so much fun, such an energetic environment! We also did some excursions with cabo adventures what a fantastic company. They had great organization and and always made sure everyone was satisfied. I definite recommend their company.

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Kevrod92  - 

Verified Purchaser

Riu Naiboa: GREAT TIME WITH GREAT PEOPLE!

love the place the food was amazing and the installations of the resort were amazing. even tough the beach is around 10 minutes walk. is a nice walk and you can get to chat with people from other resorts.

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Spasler  - 

Verified Purchaser

Riu Ocho Rios: great

It was a beautiful resort with lots to do for you and your kids clean and good food with lots of nice people willing to help had a great time and would love to go back I liked the 24hrs bar was one of my favorites and a casino can't beat that

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Techni9e  - 

Verified Purchaser

Riu Vallarta: Awesome resort environment

I enjoyed every thing about the resort. They out on a show every night and disco on site at the resort. The pool area was split in two sides where the kids pool on the right and adult pool with swim up bar to the left. The only thing lacking about the hotel in my opinion was there was no room service for food and the wifi was very bad in the rooms only worked in the lobby.

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Tullipanchod  - 

Verified Purchaser

Riu Vallarta: Decent place. 3 stars not 4.

We were promised free WIFI when we booked but they end up providing some very poor WIFI that barely connects and they tell you that you need to pay an additional ~$100 for a weeks WIFI. We never ended up getting it. There is no real after-hours food other than some old hamburgers and nachos sitting outside in the 24 hour sports bar all night. No room service. Other than that the food was decent and the cleaning crew was very nice. Some of the other staff running the activities were friendly but  [... read more]

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Eddie M  - 

Verified Purchaser

Riu Playa Blanca: Nice hotel but too many children in adult pool

too many children in the adult swim up pool bar area--no one would control them-there should be an area for adults only--the evening enterainment was mediocre--the staff was very friendly, polite and helpful--our oceanfront room was clean and comfortable

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Maryme21  - 

Verified Purchaser

Riu Playa Blanca: this hotel is good

first of all too many locals waiting in line for drinks to be served, also if you smoke like it do and many others their is only one place to smoke which is down towards the ocean.youy cant even smoke off your balcony for if you get caught its a $500.00 fine. would not recomend this to any one. also it is too hot theirs no place to cool down in the pools they are hotter than a bath tub. over all it was ok the food was good.the alla carts were never opened only one through the week.

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LD42  - 

Verified Purchaser

Senator Puerto Plata Hotel: Wonderful holiday

We stayed at the Riu Bachata from Oct 27th 2015 for q week. Beautiful room, beach and pool area. Staff was very friendly and helpful. A LA carte restaurants were delicious, the buffet was good but a bit repetitive but you won't go hungry there is something for everyone. Only complaint was the vendetta who take over the lobby one day a week, yiu have to pass them to get into the buffet and they are relentless. The prices start out ridiculous 65 $ for two wooden masks we ended up paying 16$ for th [... read more]

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Angus2015  - 

Verified Purchaser

Riu Vallarta: Great Resort!!

Buffet selection and quality was amazing. If you miss booking at the a la carte restaurants. You wont be disappointed to eat inthe buffet every day and night. It's that good. Clean room , great drinks and excellent beach

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Bubbly1  - 

Verified Purchaser

Grand Memories Varadero: Amazing resort!

The food, service, location, room, beach and of course the drinks were all amazing! Just remember, it's Cuba! Go with an open mind and remember, your not at home so relax, unwind and have an amazing vacation. I will definitely be returning!

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Annf  - 

Verified Purchaser

Riu Guanacaste: Rude guests marred a beautiful trip

I just returned from a week stay at the Riu Guanacaste with my adult daughter. The rooms are adequate, clean - beds are a little hard, pillows a little small, but in all a comfortable stay. Air conditioning works great. There was construction outside of our window which wasn't too loud but did start pre 8 am. The meals were varied and well prepared. There was a variety of vegetables, salads, fruit and a choice of meats daily. The desserts were underwhelming. Bar service was good and a nice vari [... read more]

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Meat  - 

Verified Purchaser

Grand Memories Varadero: Grand Memories Varadero Cuba 2015

Grand Memories was a wonderful experience for us being it was are first time in Cuba at a all inclusive resort. The staff and the food was excellent very happy and polite would do anything for you. The resort was so beautiful the pools , rooms and the most beautiful beach white sand . Overall we would come back in a heartbeat it was the most romantic and peaceful holiday we have ever had . We needed a holiday and a real holiday we received well worth the money you spend.

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Janetjs  - 

Verified Purchaser

Riu Vallarta: wonderful experience

very clean, room comfortable, good variety of food, staff friendly just wish it was closer to Puerto Vallarta variety of activities and entertainment staff worked hard to engage all to participate without being intrusive

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Kyle81  - 

Verified Purchaser

Riu Santa Fe: Beautiful Resort

Overall the hotel was clean, pools were nice and the staff was friendly! Negatives for me was definitely the food/alcohol. They had a variety however personally I was not a fan. I didn't feel good the majority of the week. one other negative I found was the beach. People were allowed to sell souvenirs and are quite aggressive making it hard to walk and enjoy the view without being shouted at and feeling unsafe.

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