Majestic Mirage Punta Cana All Suite Resort: Group disappointment , sickness

1st I would say the resort itself was well maintained. The cleaning staff for the rooms and general areas did an exceptional job in keeping the resort looking great. Rooms were very large and the grounds around the pools and beach were constantly cleaned. Here is our disappointment. Everyone in our group ( 10 of us) developed some type of stomach problems not once but many times over our 14 days, and 4 of us are still dealing with this since returning home 5 days ago. We have been away many  [... read more]times as a group before in Punta Cana over the last 10/15 years and this has never occurred before. Yes having the odd upset stomach does occur but not as severe as this. It may have been the water they froze for ice cubes or the tap water they rinsed the cups with but we did notice they way they set the food out in the buffet ( flies all over)and precooked some meat items and left them sitting for long times. After all of us having problems after about 5-6 days we spoke with Fred (resort manager) and their head chef , changes were made but they seemed to put in place one day then not the next. Fans were put in around sitting food in the buffet to keep the flies away one day then not the next. Meat was not precooked then few days later back to the precooked way. Speaking to other vacationers most were having stomach problems and not happy with the with the food in general and that's why brought to the attention our butler and management. The resort will apologize which they normally do but that doesn't make up for the money we spent . and the loss of quality of life during our time at their resort and for some still after returning home. That's why we booked a 5 Star so this wouldn't happen. I could understand if we booked a 3 Star or 2 Star resort but come on ,there should be some kind of guarantee by either the resort or the travel agency for the service they advertise.

Iberostar Waves Costa Dorada: Beautiful grounds, great staff, still suffering post- pandemic.

We spent three weeks between November 22- December 13 and enjoyed the vacation. The staff is wonderful and extremely helpful. Rooms are clean and quire well equipped. The renovated showers do lack pressure but we never wanted for hot water. Food was good and varied in the buffet. The a la cartes were satisfactory but we returned to the Japanese only once with friends. The resort was not crowded except on weekends when local residents were there. Plenty of loungers on the beach. Pool area was alw [... read more]ays active and plenty to do. Our only complaint was the inconsistency of drinks at the bars. No two bartenders shared drink recipes and regular brands were either not available at every bar each day or were substituted with local brands.

Majestic Mirage Punta Cana All Suite Resort: A resort I can forget

This hotel is like a palace. Very well located about 1/2 hr from the airport. There is about 1500km of nice sandy beaches. People are very friendly. The rooms are very nice. Landscaping is gorgeous . Good choices of restaurant & buffet.

Majestic Colonial Punta Cana Beach Resort: Fancy as hell

General areas grand, clean, well kept. Rooms also well kept. Booked poolside, was told the number of poolside rooms we booked were not available and they "upgraded" us to 2nd floor close to beach. It is not an upgrade we checked it out. A la cart restaurants have the best food.

Majestic Mirage Punta Cana All Suite Resort: Worst trip ever!

8 out of 10 of us were sick with diarrhea and or vomiting during our stay. 3 of us are currently receiving medical attention as our symptoms are still present. We met with the restort manager and head chef during out stay to voice our concerns. Food was being partially cooked and left sitting out in the buffets and flies were all over everything. After we spoke with them we did notice they put out fans to keeps the bugs away. However they were still leaving partially cooked food sitting out. [... read more] A few of us spent a good portion of our trip in our rooms sick.

Bahia Principe Escape Aquamarine: It’s not a 5 stars resort!

We would rate this resort 3,5 to 4 stars, not 5! The rooms are old and dirty. Sometimes things just falling apart. It’s a very busy and noisy place. The stuff has no idea about “ invisible “ service or about any respect of guests quiet time, even at night. Two times somebody tried to enter our room after midnight. … There was so many unpleasant things… In two words, I wouldn’t recommend this place to anyone.

Riu Republica: Party resort

Couple - mid 40’s —Party resort —The resort is ok. The grounds are beautiful. The staff are great and work very hard. No issues at all. Food- lot’s of variety, great beach, lots of chairs. HOWEVER—- this is where the review is not good. It’s mostly for 20-30 year old people who love to party to hip hop music. One night we were awakened at 2am by blaring hip hop from one of the rooms. Lasted till after 3am with security being involved. Absolutely no consideration for other people. [... read more] If you want to party there are common areas for that. A lot of people we talked to also got sick with a stomach virus. Our 3rd day in I got very sick for 9 days. There were two party pools, crowded, people eating in the pool and particles of food floating around. Didn’t go in those pools because it was gross. Will never return to this resort for these reasons.

Bahia Principe Escape Bouganville: Really great food!

The Hotel was very clean the rooms really pretty. The staff was working very very all the time. The beautiful gardens were exceptional. The buffet food was was spectacular and the room luxurious. The marble floors at the one pool area I thought were slippery and worried about the elderly. The bar ok but water not easily available.

Marien Puerto Plata Hotel: Thank-you!

We enjoyed the resort, great atmosphere and amenities and I thank-you so much for the easy online booking vacation. This was our first time here and we will definitely consider using tripccentral again.

Bahia Principe Escape Aquamarine: Great resort

Great hotel, needs some maintenance. Staff were awesome and rooms were cleaned. The food was good, but don't eat the fish I got food poison. The a la carte was good, but they need to make italian a la carte better ( not Italian).

Dreams Macao Beach Punta Cana: Dreams Macao Punta Cana

A lovey and clean resort with comfortable beds. Not all of the a la cart restaurants were available to us so we can not comment on this. Some of the servers could not understand English so some of our orders were wrong. Entertainment was the standard resort norm. All in all it was a pleasant and relaxing stay.

Dreams Onyx Resort and Spa: Great stay at Dream Onyx

The resort was overall great. Plenty of food options and activities to do. The only negative is the pool temperature was very cold. Some days we couldn't even swim because the water was too cold. There are plenty of pools at this resort but all of them were very cold.

Cofresi Palm Beach and Spa Resort: Second Visit at Cofresi

This was our second stay at Cofresi in the Dominican … continues to be a lovely resort with all the amenities one could ask for. Affordable prices, delightful environment, lovely, lovely people. Transportation to and from airport was seamless. I’m

Melia Punta Cana Beach Wellness Resort Adults: Amazing Resort

My husband and I just came back from a fantastic 2 weeks at this resort. We of course, read plenty of reviews prior to our trip and were a bit nervous of our choice due to some of the complaints about food and unfriendly staff. We were very happy to find that these complaints were completely untrue. Those that made those complaints must simply be very very fussy and possibly would be better off vacationing in their own country. We did upgrade to the Level, which I think made our trip. The re [... read more]staurant and bar staff are extremely friendly and courteous throughout the resort It is a big resort with immaculate grounds. From the lobby to the beach or the level rooms is just a nice 10 minute walk we enjoyed in the evening after eating so much! There is also golf cart and train rides running constantly to take you if you choose not to walk. The spa is stunning, very nice pools and beach and a good selection of ala cart dining options which offered 4* food. We only ate in the buffet one night (the night we arrived). The butler booked us in ala cart restaurants all the other nights which is fantastic. There are several good options for dinner. The level also has it's own restaurant for breakfast lunch and dinner. Steaks and shrimp for lunch...yes please! We should also mention the wonderful service in the level restaurant (Quimera). The wait staff are amazing! Special thanks to Miguel and Fredy, but all of them were fantastic. There is a wonderful rooftop bar on top of this restaurant which is great in the evenings with lovely views. (see night-time pic) The only downside to the resort we seen is the seaweed on the beach and in the water. There is a large amount in the water (obviously not the resorts fault) so we didn't feel comfortable to go in the water. On the beach itself they have a tractor and turf rake to try to clear the seaweed off the beach. However it was not utilized enough and the beach remained pretty dirty. Our room, as some have said otherwise, was not dated at all. It was decorated very well and have ample storage space. The mini bar is restocked daily and they even leave you snacks to enjoy. We very much enjoyed the Shaker bar in the evenings which is a specialty Marquita bar. The bartenders there (May Cedano, Estailyn Santos and Rafael Valdez) do an outstanding job, always trying to make your time there an enjoyable one. A special thank you to Rachel Guindon at Trip Central who went above and beyond to make this a fabulous holiday and 60th Birthday Celebration! Thank you! All in all a fabulous resort! The Level is a must. We will be back!

Royalton Bavaro Resort and Spa: Family Resort

Beautiful hotel. The property is long and narrow so lots of walking to pools, restaurants and beach. Check in was fast and easy. Room was nice with a jacuzzi tub in the center and a swim-out off the deck. Be aware that there is no privacy in the room; a lattice board between beds and shower area. Bedding could use some updating. Beach is lovely although we did have a lot of seaweed for two days. Lots of lounge chairs but they are very close together. No issues with getting shaded areas. Food wa [... read more]s ok, breakfast and lunch better than evening meals. Lots of bars and places to relax. Resort seems to shut down early for the evenings. The spa is beautiful and excellent personalized service. Overall, a nice resort for families and friends.

Ocean Blue and Sand: Amazing resort

I’ve heard great things about this resort so I booked it by myself and loved it ! The entertainment and the entertainment staff was absolutely fantastic!!!!!! I didn’t think the staff was as friendly or outgoing as I’ve heard they were however still professional and kind , The resort was very very clean and beautiful. The beach buffet staff was my favourite very friendly and always helping and smiling , however the staff at the main buffet not so much there was a few that were amazing but  [... read more]overall no smiles had to beg for coffee and the really didn’t go out of their way to clean the tables to seat us or even bring us a coffee , as a server it was very disheartening;( they seemed mad or sad or something I couldn’t figure it out. as soon as they saw I had a tip the demeanour changed and I was royalty and got a smile , although I do understand that it must be hard to serve and not make tips I do think that if they smiled and or look like they were happy they d be making more . That’s the only complaint I had was some of the staff was rude in buffet areas ;( I give the resort a 4 and a half star ⭐️ Because they went above and beyond to entertain us and keep the place beautiful!!! Very impressed. Food was good !! I’ll be back and recommend it . Thank you especially Mini Cooper and Loly from the beach buffet for being so nice and accommodating to a solo guest ❤️

Occidental Punta Cana: Beautiful resort

The grounds are beautiful and the rooms are large . This resort is very clean and the food is great. Unfortunately only made it to 3 a la cartes in our 10 day visit due to no availabilty. The steak house was very good and came out hot. Italian restaurant was good but my food was barely warm. The buffets were all very good.

Impressive Premium Punta Cana: Not a 5 star resort

The pools were not good the restaurants were terrible and we couldn't get a reservation at all to go to the a la carte restaurants and the staff was rude and did not care to help at all. Out air transat rep asked us if we had any issues to reach out to him which we did multiple times and he did nothing and never even responded to our issues. Worst trip we have ever had.

Royalton Splash Punta Cana: Not so great

I won’t be going back to royalton splash. We initially booked because it was advertised on royalton splash website that we do have access to some of the restaurants at royalton punta cana (jade, Grazzie) we travelled with my 4 year old son so this sounded great especially for lunch time that we have access to Grazzie to eat when going at the beach. Unfortunately, we got turned around by staff telling us that we aren’t allowed to eat there and that we need to go all the way back to Splash to  [... read more]eat. I wrote to the royalton info e-mail to ask why this is advertised on their website that we have access to eat at these royalton punta cana restaurants and till this day no one ever answered me. We would wait for the shelter bus to come pick us up sometimes even 45 minute to 1H to go from royalton punta cana to splash or vice versa which most of the time it would never come. That also it was advertised that it passes by every 10-15 minutes which is so untrue. We did not bring a stroller for this matter and ended up having to waste our time walking back and forth from a resort to another with a toddler that we had to carry in our arms. The few times we had taken the shuttler we had to almost fight to get a place on it because of the amount of people that were rushing towards it. We had a day that we stayed at the pool at royalton splash and one of the tourist apparently got sick and vomit in the pool which the staff had to close the pool for the rest of the day and sent us all at the bubble pool. Again, we are with a kid we had to pack all our stuff go to the bubble pool and when arriving there we basically had no chairs nor space where to sit because it was overcrowded and the staff did not added more chairs or made more space keep in mind the that bubble pool is only used for diamond club upgrade.This happened at around 2 pm. I understand that this out of the control of the hotel and staff when situations like this happens however this should have been way better managed by staff especially knowing that the hotel was most likely at full capacity all using one pool that day. We ended up having to go back in the rooms and not be able to enjoy our day because we had to space at the pool. Knowing that splash hotel is mostly for family and kids I would have thought that they would have some diversity food especially food that kids enjoy at the buffet or restaurants. Fries, chicken nuggets etc. The selection buffet always had the same food and little food for kids. I had to order room service every night for my son to be able to eat something he likes besides bread. On our last 3 days we decided to upgrade to royalton punta cana we only were able to upgrade our bracelets and not get rooms there. The main reason we wanted to upgrade was to be able to get more variety of food and be able to eat at Grazzie while at the beach instead of coming back at splash. To our surprise we went to grazzie and it was closed and only people from hideaway were able to eat there so upgrading made zero difference to us at this point and wasted money which we thought we would get more convinces from it but did not. Furthermore, we were told that we would be able to enjoy the pools at royalton punta cana when we upgrade our bracelets to our surprise the pools at punta cana royalton had people from splash bracelets with no one telling them that they cannot stay at the pools at royalton punta cana. Again, we respected the policies throughout the week paid more money to get access to more to only find out that it’s a free for all and we basically wasted money for absolutely nothing just because we respected the resorts policies. On our last day while waiting for the bus to come and pick us up to go to the airport I went to ask at the lobby bar for some water for my toddler to drink. Thankfully I smelled the water before given to him to drink the water smelled like chlorine I went back to the bar and told the waiter there that the water did not smell right only for him to taste it from the big bottle where he pour the water from to tell us that we are right the water is no good….at that point I wasn’t even surprised nor impressed anymore. I went 7 times to punta cana, it was my favorite destination to go to. Twice of them was at royalton CHIC in the last 6 years. I never made a complaint because I never had to but this trip was just not worth the money. If I would have known that royalton got this bad I would have chooses another resort worth the $ 1.6k that I paid to get the service we paid for while not forgetting that we actually paid even more to upgrade at royalton punta cana. Furthermore, the mini bar was never restocked. We missed toilet paper in the bedroom because it was never restocked. We missed shampoo also.we called reception for shampoo no one ever came. We called reception for someone to come and help us with the luggages from the second floor to be brought to the lobby no one ever showed up we had to carry 4 luggages down the stairs to the lobby. The hotel is poorly managed which is unfortunate for the price that costumer pays to go there. I will not be going to any royalton anymore nor recommend it to anyone including CHIC as I am not sure that today they provide the same services that was provided a couple of years ago when I went back twice to CHIC. As far for the royalton chain they should have all the same level of service in order to have costumer recommend this chain to someone else. Unfortunately, I am in distrust with this chain after my experience to royalton splash and punta cana.

Dreams Macao Beach Punta Cana: Great place for couples with young children

We enjoyed a week's holiday at Dreams Macao -- three generations -- with 2 young children. The staff were so friendly, helpful, and cheerful especially with the children. The property is lovely and was just the right size for our needs. We had fun on the waterslides and lazy river, lounged by the pools that are designed for young people with shallow areas, and were delighted with the gorgeous view of the beach and its easy access from the resort. The surf was powerful but we were able to enj [... read more]oy body surfing. The ocean was too rough for the young ones except to walk along the sand and get their feet wet but still the beach was a very desirable place to be.