Valentin Imperial Riviera Maya: Beautiful resort with outstanding service

It was our second time returning to this fantastic resort. This is a large resort but we found the walking to be good. Probably one of the nicest pools we've been to with 2 swim up bars. There's also a quieter pool nearby and the lazy river. The service is outstanding and the staff are friendly and always eager to help in any way possible. The grounds and buildings are impeccable. The restaurants are fantastic. All the food is top notch. The only downside was the beach was not nearly as nice  [... read more]as the last time we visited. The whole area seems to be have issues with seaweed washing up which does not make it enjoyable to walk along the shoreline or get in the ocean. Of course this is totally not the resorts fault. They do try to clean it up, but it's next to impossible. Otherwise this is a resort that I would highly recommend.

Riu Playacar: Super beau Resort

Le resort est petit et très facile d'accès. Très facile d'accès pour les gens a mobilité réduite et les familles.... L'environnement est très propre, acceuillant. Le personnel est toujours souriant et tu as autant de service si tu donne du pourboire ou pas... La nourriture a une grande variété et est délicieuse, en 10 jours je n'ai rien manger de pas bon, pas frais ou redondant.. C'est vraiment un endoit magnifique

Catalonia Royal Tulum: Good resort

The grounds were excellent, the a la cartel very good/ the buffets average/ The rooms very good and clean. The beach was not very good ..the sand is white but significant seaweed / not their fault but a strong negative if you like beach Not a fan of the exclusive and privilege levels at a small resort

Bahia Principe Explore Coba: Amazing spot!

I loved the resort. Staff very friendly, lots of things to do, the only thing I do not like is the people that bug you every time you walk by them to buy time shares, we were even warned about theses people by the west jet employees not to bother with them! And unfortunately the beach was covered with seaweed, after the 3rd day but was a beautiful for the 1st few days! Can’t argue with Mother Nature!

Paradisus La Perla Adults Only Riviera Maya: Spectacular Resort

We we a group of 8 ladies and we were all pleased with the service, the food, the accommodations, and the above and beyond impeccable over all experience. Our only complaint was that the beach was quite stinky with seaweed from a storm.

Bahia Principe Explore Coba: Friendly and amazing

This is our second visit to Grand Bahia Principe Coba..the resort was just as friendly and accommodating as I remember. The food in the a la carte restaurants were fabulous. The buffets were surprisingly better than what I remembered! Rooms were incredibly clean. My only disappointment this year was the beach, we had about 3 days of good swimming then the seaweed invaded the entire shoreline. Not at the fault of the resort because they did incredible work at trying to keep it away, but the waves [... read more] were so big and relentless. This resort also has sooo much to do, a casino, lots of shopping, and nightlife.

Barcelo Maya Colonial: Barcello Resort in Rivera Maya, Mexico

The staff members that help make this trip so enjoyable and service was above the others were Leticia, Nawel Bouteraa, Guillermo Lobato, Demetrio Chi and at the Buffet tropical in Maya tropical was Edilberto Roberto.

Bahia Principe Explore Coba: Very nice resort

Place was beautiful kept very clean. Food was average lots to choose from some thing for everyone . Our favorite worker was gab ! Such a friendly guy and awesome dancer ..would love to go back one day :)

Blue Bay Grand Esmeralda: Enjoyable Family Vacation

Blue Bay Grand Esmeralda is a rather nice resort. We found the rooms as spacious and clean. The à la carte restaurants were plentiful and food (for the most part) was excellent. Buffets were repetitive - which most are! They struggle to understand/accommodate allergies ie. celiac. The grounds were very clean, lush and lots of wildlife (ie. Coati, Capybara, deer). Resort is very widespread, so expect a lot of walking or waiting for shuttles. Staff were very friendly, beach/pool bar servic [... read more]e was just okay :). We enjoyed our visit, however had a few disappointments. A lot of young immature "adults" who partied (obnoxiously) all day and night, with no break! The beach was the worst I've ever seen, large piles of rotten/smelly seaweed covered the shoreline and water, water was very murky with rocky bottom. If the beach is not an important part for you, you should be happy with this resort!

Wyndham Alltra Playa del Carmen: Extraordinary resort

This resort is amazing. Has wide option of food selection. Sushi, brazillian grill, mexican cuisine, western fusion and if you.can find anything. There always a buffet for breakfast, lunch and dinner. Staff is very friendly and always there to assist with any needs. The room service was great. Room are kept very clean, new towels everyday. Resort is nearby to all shopping, within walking distance. Definitely be on the recommendation list to everyone. Thank you Panama Jack resort for an awesome e [... read more]xperience.

Wyndham Alltra Playa del Carmen: Great getaway

The resort was beautiful and clean. We upgraded to a junior suite ocean view and it was worth every dollar. Panama Jack was within walking distance to 5th ave (shopping district). You will always find something to do. Great food and great service! Overall it was amazing ! Thank you!

Grand Sunset Princess: Such a beautiful resort

Everything was great, from the staff, to the food, to the service, the pools. I had such a blast and will definitely go back to that resort again. Their is so much to do and so much to see that only going once isn’t enough.

Grand Sunset Princess: Great resort!

This was our second time to the Grand Sunset Princess! This time we stayed in the platinum rooms, which are definitely worth the price! We loved having our own concierge and private pool if we wanted a quiet day by the pool. The staff everywhere across the resort are super friendly and always willing to help. The resort is very clean and the food is pretty decent, although I will say it has decreased in quality since we last visited in 2015. There are plenty of food options and the sports bar h [... read more]as some great paninis for lunches or late night snacks (24hr service). The pools were numerous and there were choices between party pools and quiet pools, but the ocean shore and first 30-40' of water was full of seaweed and smelled awful most days; we didn't even have a chance to swim in it.We had a couple issues with our room (the toilet broke about 4 times during our 2 week stay, and the AC was broken one day), but overall we would still recommend this resort to anyone wanting a great experience in the Riviera Maya!

Barcelo Maya Colonial: Awesome Vacation Resort

Barcello Colonial Beach Resort was excellent. Rooms were air conditioned, grounds were lush and green, pool was amazing and the food was good. Beach was lovely even though seaweed washed ashore daily.... no big deal. It was sunny and hot for our 7 days with a lovely breeze coming in off the ocean. Loved the fact that the pool and beach were next to each other. Would go again for sure!

The Fives Beach Hotel and Residences Playa Del Carmen: Azul 5 Cancún Mexico

Fabulous place! Not a complaint with the exception of booking a la cartes. Too much time spent waiting to reserve tables. Most is booked by members so you are wasting your time trying to book a restaurant. Simply arrive and wait to be seated. It was frustrating to see how much space was available for sitting and how few reservations were allowed.

Bahia Principe Explore Coba: Great Spot

This was my second time at the Bahia Principe Coba and I wasn’t disappointed. Great weather and even better staff. We always feel welcome when we go. Great place to take your family. Only issue we had was the air conditioning didn’t work in two of our rooms and they couldn’t fix it. It took them 3 days to finally move us to a new room.

Grand Palladium Kantenah: Amazing Resort

This is one of my favourite places. It’s a beautiful place. Has amazing food and staff. Yet the best thing of all is pop. That means people of palladium. It’s the best nightly entertainment I have ever seen. This place is a must.

Occidental at Xcaret Destination: Beautiful Resort

Recently spent the week of April 20 - 27th, 2019 at Occidental at Xcaret. What a gorgeous resort! Not only was our room great but the entire resort is breath taking. It felt like we were in the jungle as the hotel is thoughtfully built amongst the natural vegetation. The grounds have monkeys, many species of birds and animals that are indigenous to the area. The resort staff were friendly and helpful and everywhere was clean. This resort was very family friendly and the children in the "kids [... read more] club" seemed to be having a blast, just my observation. The were a good varied of restaraunts and there was no lining up to reserve dinners, you just walked in to any one whenever you wanted to. No limits. Great pool as well as a nice beach with a private adult only area which we enjoyed the most. Only aspect that was disappointing was the night shows and adult entertainment... The evening shows were no where near the quality we experienced in Cuba. The resort seemed to shut down by 10:00pm. All in all I would go back to the Occidental and as well Xcaret Eco Park in itself was a wonderful experience! Next time though definately 10 days NO LESS

Bahia Principe Explore Akumal: Trip of a lifetime

For the first time in 30 years my husband and I took this trip and had the most amazing experience of our lives. Everything about this resort was top notch, from the service, food, entertainment, accommodations, pool and the beach. The staff of this resort were so friendly and helpful. I give this resort a 10 out of 10 and would definitely recommend to friends and family. Thank you for everything Jodie and Gord From New Brunswick, Canada

Bahia Principe Explore Akumal: Wonderful vacation!

The resort and vacation were overall amazing! We would definitely return! Great value for the dollar. This was my first time to Mexico and I was a bit anxious about getting sick from the food and water and about feeling safe. We stayed on the resort for the entire vacation (as we were only into R & R) and we always felt safe. I took advice from a friend and took 'travellers probiotics' and a shot of tequila everyday. Those two things, and the provided bottled water and amazing food, and I [... read more] wasn't sick once! Food: Absolutely no complaints and definitely 5 star. The breakfast, lunch and dinner buffets were beyond plentiful, delicious and had a wide variety of choice. The servers waited on you 'hand and foot' for beverages and clearing. This resort allowed vacationers to go to as many 'a la cart' restaurants as they wanted for dinners. We went to 5 in all and the food was impeccably prepared, well presented and served in a friendly and high class way. We even were able to eat outside 2x with a table set up with all of the finest on the sand overlooking the water! We were able to choose from 2 'a la cart' menus. Wonderful experience! Beach: Problem with algae. Shore was a bit rocky. Would bring rubber beach shoes if I went again. Still, the beach was good. Water was wonderful and refreshing. Neat schools of fish to observe in the ocean if you have goggles. Pools: Amazing! 5 star! Plenty of lawn chairs in the sun and shade. Lots of pools. Never really felt crowded at all. There was an amazing 'infinity' pool designated for adults. It looked amazing but we never went in it because we had a young teenager. Drink service at the pool was excellent. Everyday towards dinner, a server came around with fresh fruit on a skewer. The pool we stayed at each day was quieter, and more suited for reading and relaxing. We were only disturbed one day by a group of 'drunks' including one who threw up in the pool towards the end of the day. A recommendation to the resort to make sure bartenders/security don't allow 'drunkenness' and to always keep one pool area quiet. Grounds: 5 star!! Immaculately maintained. It was like a park. Common areas: Super clean, spacious, lots of neat architectural and artistic features to look at. Rooms: Super clean, mini-bar and waters, soaps, towels always restocked. The comfortable beds were made up neat & tight like in the army (not easy to do). Air conditioner was controllable so room temperature was nice. Lots of TV stations in different languages. A good working safe in the closet to keep valuables. Large rooms. One recommendation to the hotel would be to try and limit the amount of times the staff went into the rooms. At the beginning of the vacation, I thought our room was being snooped in. I was worried about theft but nothing was taken. I let front desk know but no-one got back to me to explain. I soon figured there were different staff going into the room at different times to do different jobs. (Never saw that before.) Transfers/flights: Everything was well coordinated and pretty well stress free. Service: 5 star!! The vast majority of the staff were super friendly, helpful, efficient and always greeted us with an 'hola'. The food & drink servers, hostesses, table clearers were especially so kind and pampering. Special thanks to Melanie for making all of the arrangements and to everyone at the resort for a great vacation!