Bahia Principe Escape Aquamarine: Very relaxing and enjoyable stay
stayed April 12-19 (over Easter)
BP resorts are well-oiled machines; cleanliness and physical beauty are their brand. The staff work tirelessly to keep everything from the grounds to the presentation of food looking picture perfect. They also try hard to create special experiences for their guests (e.g. sunset champagne party, gin and tonic bar, beach party, etc.).
check-in: like other travellers, the construction situation caused us to be in a construction-facing room on our arrival night[... read more], but we were promptly switched to another room the next day. I felt like BP staff were genuinely trying to make the best of a bad situation. However, it would have been nice to be told this at check-in rather than have us return to the lobby. But since we were expecting a less than smooth check-in, we just rolled with it.
Food: great variety (perhaps a bit too much at times as there appeared to be a lot of food waste), fresh, seasonal, tasty. Would have been great if the buffet food was a tad hotter, but it's a feat preparing so much food for so many people. Kudos to the staff for continuously filling our plates and glasses with such delicacies. A la cartes were fun. The apps at the Italian restaurant were particularly memorable -- so plentiful and delicious. I also enjoyed the desserts -- not the typical buffet butter tart/carrot cake/brownie fare, but unique, regionally inspired and not overly sweet desserts.
Service: friendly and prompt; not the same standards that we expect in N.America, but considering the language barrier, the service was very good
Tips for first-timers: bring your own thermal cups (good for your beer and the planet). The towel game is a real thing this time of year, however we were able to find beach spots in the shade by the time we switched from pool to beach mid-afternoon. The resort is not known for its entertainment (e.g. compared to the Hard Rock), but there is a night life -- head to the resort Village in the evening. The resort is big, but not impossible to get around. We jogged a nice 4 km loop most mornings. We tipped, but not all the time and did not feel that staff expected tips in exchange for service.
Overall this resort will leave you happy, especially considering it is well below $2000 CAD. We will be back.
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Helen -
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Bahia Principe Explore Tulum: Beautiful resort
Lovely, clean rooms, could use dehumidifer. Mayan people beautiful, helpful and hard working. Warm waters, cool sand, a small swimming area with some rocks, lots of sea weed but they do a great job racking it up. Spacious
Pools and good food. Enjoyed my visit. Would give it 8 out of 10.
We've been to Cuba and Mexico, and this surpassed both!!! I was extremely pleased with the resort. My wife and I will be back and likely more than once in the future.
I have never experienced such good service, and the place was excellent. we did not venture far form the Esmeralda since we like things close. the beach was great and the service and food was impeccable. A 5+ for us. Language was a slight issue but I learned beaucoup d'espagniol at our stay so that's on us as much as on them :)
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Amit Kiss -
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Bahia Principe Explore Tulum: Great stay overall
We stayed @ Grand Bahia Principe Tulum from April 11-18th with a group of 12, 6 Adults and 6 children. Overall our stay was great, very nice place and huge....lots to do but we had some issue during our stay.
My wife, my nephew and my older brother got sick with very bad vomiting and diarrhea, it’s likely the food from the buffet at Tulum main lobby area. But I have to say in general the food is good especially @ the snack bar and the la cartes. Booking the la cartes is a very slow process a[... read more]nd my experience with one of booking staff was not good ( long story). Overall the staff @ Tulum and Coba is very nice, friendly and they work very hard to entertain you.
The rooms at Tulum was nice but shower door, phone and TV was faulty. My biggest disappointment is the BEACH, lots of seaweeds at the time, lots of rocks most part where you cannot swim and just a small area was designed to swim.
We will go back to Grand Bahia Principe in Mexico but not in a hurry.
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Private -
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Bahia Principe Grand San Juan: Hotel Grand Bahi Principe San Juan
A very nice hotel. Very clean with comfortable beds. Our suite was very close to the beach where we spent most of our mornings and afternoons. The staff was very pleasant. The meals were good at the buffet. Excellent food at the restaurants.
Thanks so much for booking this resort.
Cindy Manser.
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Private -
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Bahia Principe Explore Tulum: Excellent place to go.
If you like big resorts, this is the place for you. Many activities possible on the resort itself as well as outside the resort. You can visit a few places by taking the collector bus which is very easy and inexpensive. The food is fantastic, the place is very clean, the employees very nice and helpful. Wonderful vacation spent with my family.
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Private -
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Bahia Principe Grand Bavaro: Bahaia Esmeralda
The resort was beautiful, one of the nicest kept resorts we have stayed at. The beach was well maintained, and they had some hard working guys raking the beach all day long - it was the nicest part of the whole beach. The entertainment staff were great, with lots of fun stuff going on. The rooms and resort were clean as well.
Now the bad stuff. The food was ok, the beach BBQs were great. The buffet was the same every day and the food was just ok. The restaurants were great, but hard to [... read more]book into. Most of the wait staff were very friendly, but not the kitchen staff.
The bars were understaffed, and the bartenders were not friendly. The hotel lobby staff, and most other staff were NOT friendly at all - in some case down right rude! This is not the case at other DR resorts we have been to. The rooms were clean, but the maid service was terrible - and our maid was absolutely rude to us. We actually complained - first time we have ever had to do this.
The overall resort is large and hard to figure out the trolley system - don't ask someone for directions unless you don't mind a dirty look - again staff are not friendly or helpful.
Finally, if you want a spot on the beach you had better get down there around 5:30 am!
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Private -
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Bahia Principe Explore El Portillo: Beautiful beach!
The beaches at this resort are stunning! You can walk for miles on the bright white sand, admiring views of the turquoise waters, boats and kite surfers. The reefs were easy to access and fishes were plentiful. Much of the coral is dead due to high silt levels but still lots of neat things to see. Food was great. Lots of choices at the buffet and the a la cartes were a a visual and culinary delight. Rooms were comfortable. Staff always had friendly smiles.
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Private -
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Bahia Principe Explore Punta Cana: The Grand Bahai Principe Puta Cana is an amazing resort
The grounds, the room, the restaurants, the pools, the beach, the people were all fantastic. We loved it there, although it is so big and many of the buildings look similar so it is easy to get lost the first day or two. There are always trollies that you can hitch a ride on to get down to the beach or back up to the lobby where the buffet is located. We only had a few issues. When we arrived they couldn't find our envelope with our bracelet, room key, towel cards, etc. so it took about an hour [... read more]to get checked in. We also had two lights in our room that didn't work and we called down three times during our stay to ask to have the bulbs switched and it didn't happen, even though we were told that they would send someone to fix it. Sometimes it was difficult to find someone who spoke English who could help us, but overall we had a great week there!
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Private -
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Bahia Principe Escape Ambar: Luxury Bahia Principe Ambar Green
It's a beautiful resort, we where there last year but at the Punta Cana. We wanted to go back because we loved it and the food was delicious, the staff is friendly.. The only thing that bothered me; is I asked for a room on the top floor away from the noise and got the bottom floor and couldn't sit outside to enjoy a relaxing drink before bed with all of the construction outside our patio door everyday/night. It's great new resorts are being built but it does put a damper on your vacation with a[... read more]ll the construction going on.
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Private -
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Bahia Principe Explore Coba: Worth the money
All in all it was a great resort! Food was plentiful and good. The location was great and the staff were very friendly and accommodating.
The only negatives and there not that bad is that the resort is very busy. Maybe because it was the easter long weekend. The water along the shoreline on the beach was almost unusable. We were told it was a seasonal problem with weeds. About 40 feet into the water and several feet thick. The resort tried to clear it but in the 8 days we were there it didn't [... read more]get cleaned up.
The staff is great.. The a la carte restaurants are awesome. Our room was great but had a horrible musty mold smell. Had to cover our nose all night. Beach had 4 feet high and 10 feet back of weeds!!!
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Private -
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Bahia Principe Explore Coba: Great Resort
Just returned this week from 7 nights at the Bahia Principe Coba. The resort is beautiful, they food was great and the people were very nice. Only problem we had was that we had difficulty booking restaurant any earlier than 8:30. Everything was already booked up. We did get to eat at the Brazilian Restaurant Gran Tortuga. The food was delicious. I would recommend it.
Coba is not on the beach so you have to go through either Tulum or Akumal to get to the beach. The water was very rough and t[... read more]here was a lot of seaweed. If you are going for the beach I wouldn't recommend this resort. We had fun by the pools though.
I recommend the Ek Balam Ruins and Mayan Cenotes excursion, lots of history and amazing cites,food and adventure. This excursion came with a free snorkeling adventure but I wouldn't recommend this the people that run this are very inexperienced we had two incidents that proved this.
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Private -
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Bahia Principe Explore Jamaica: Family trip
Big hotel . That comes with it's own challenges. Nice staff, rude supervisors and managers. •..........................................................ģgggģģģhhhhhgggggggģgghggggggggggģgggggggggggghhhhhhuujhhgfftgggghyy
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Randy -
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Bahia Principe Explore Punta Cana: Resort starting to show its age
The rooms are starting to show it's age we were ten couples for a wedding every room had its problems refrigerators not working tubs plugs nut working jets not working some air conditioners not very cold. We have been to this resort five times every year getting worse if you want to go here upgrade to ambar or Esmeralda is a good choice
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Private -
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Bahia Principe Grand San Juan: Great vacation!
For the most part, really enjoyed the food and service was exceptional! The showers however, aren't the greatest and the beach water is quite cloudy and lots of seaweed.
Loved the long walks on the beach and availability of lawn chairs! Volleyball was very fun as well... great size of resort...would recommend!!
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Leda -
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Bahia Principe Grand San Juan: .....Get what you pay for
I am the easiest going, patient traveller and have no problem accepting some bad with the good when doing the all inclusive thing. Stayed at bahia principe in punta cana before and LOVED IT. I was hoping for a similar experience here, but I Was very disappointed with this resort for a few reasons. It was an all around "classless" "cheap" and "basic" holiday (for lack of a better description). Upon arrival we were met with mass confusion and staff screaming instructions at us over the extremely l[... read more]oud band in the front lobby. My first view of the jam packed lobby and people packed like sardines at the pool right next to it, turned me off immediately. The resort is in dire need of an overhaul. Although it was clean, it is a little run down looking. Rooms looked old, very small bathroom sink counter area, beds like cement, no water pressure in shower with was luke warm all week. Water dripped from the "rain shower" head. Brutal to try to wash hair! Bar fridge never got cold. Ac stopped working and we were told we had to wait for the technician. 3 hours later, we had to argue that we wanted to leave to have dinner and were told "no, you have to wait" Two small bars are definitely not enough for a resort of this size! Alcohol was the cheapest you can get, which I was prepared for. The gym was brutal!!!! We were exited to get up early each morning to spend 30 mins in there before each day, but one visit and we never returned. No ac....sparse, OLD, unsafe, broken equipment. Entertainment (which was unavoidable anywhere as it was ridiculously loud) was embarrassingly awful. Very tacky. For those who enjoy loud, tacky music at the poolside, you'll love it! But anyone hoping for a peaceful, relaxing time by the pool or beach, will not.
Good points: the staff was generally fantastic: polite, friendly and helpful. The food was FANTASTIC! (Not the a la carte restaurants.....although the effort was there I suppose), but the buffet was great. Something for everyone and massive selection of fresh, good food. The beach was lovely! We heard complaints about darker sand and sandy water that you couldn't see through.......really!??
It was long, for nice walks and had an abundance of mature palms and tiki huts. Never an issue finding a spot. Always a nice breeze which made it comfortable to sit for a while in the sun. Staff worked hard at keeping it seaweed free each morning at 7am, which was impressive. Shops/markets at one end of the beach, but other than the odd shop keeper walking the beach to ask people to come and look, we weren't bothered by sales people. They were genuinely friendly and respectful. We definitely will not return, as other than beach and food, this resort seemed to cater to Those looking for very basic with no bells or whistles. I give this a 5 out of 10. Should be rated 3 stars at best!
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MaryB75 -
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Bahia Principe Grand San Juan: Great food and staff, but hard bed and dirty beach
My Husband and I stayed at the Grand Bahia San Juan, Dominican Republic from April 10 - 17, 2017.
This resort is very well maintained, and from what we hear it is one of the first Bahia's to be built, but, you wouldn't know it, as the grounds and buildings are very well taken care of, with nice manicured lawns, lobby, service, etc.. as well as the staff that work here are all Amazing!!!
The food at the Buffet is very good as well, with a different theme everyday " American, French, etc", bu[... read more]t there is always something for everyone. It has one of the better choices of food for all inclusives that I've been to. They have three a la cartes as well. The Mediterranean (which requires men to wear long pants to access), and two others that have no dress code, the Italian (which is not that good- everything is a little too salty), and the Japanese (which is really not Japanese food at all, with the exception of few sushi rolls at the salad bar) - but, that one is a lot better, with a nice view of the ocean. The complimentary house wine that you get everywhere is disgusting, So, if you like a decent glass of wine, spend a little and get a bottle, and you can take it back to the room with you or the lobby if you wish.
They also had a lot of fun free activities on the resort as well. Like the mini-put course (which usually I find to be boring, this was actually quite a fun set up), they had bikes, basketball and tennis court, soccer nets, archery and a bunch of other daily activities. Also, they put on shows with the kids at night, and had their own Michael Jackson, and acrobatic shows which were well done and entertaining), they also had kayaks (single and double), as well as ski doos (should you wish to pay for a ride).
The only major cons, that I would say for this resort, which are also the main reasons that I wouldn't go back or recommend this place are for one: the beds. They were, even after a few drinks, the most uncomfortable pieces of furniture that I have every had to sleep on. Like sleeping on concrete for 7 days. Let me tell you I was soooo looking forward to coming back home and sleeping in a comfortable bed, I was counting the days, lol!
Another reason, is the beach - its awful. One of the worst beaches I've been too (and I've been to Dominican several times, as well as Cuba, Mexico, and Jamaica). I liked that it was long, and you could go for a nice walk, but it was pebbly, even further out, and I had to wear water shoes the whole time.
Also, they have these huge concrete boulders further out, that prevented the waves from getting to high - but, you couldn't swim or walk very deep, or ride the waves, so that's a bit of a disappointment. Also, the sand is dirty, with lots of sticks, and debris in it, so the beach volleyball court never got any use, which is too bad cause I love beach volleyball, but it was like a death trap, with sharp sticks and rocks.. Also, the ocean water is dark and murky, not really what you would expect at a resort. People also said that there were sand flees on the beach, but I didn't bother to sit around long enough to find out.
At least the pools were nice - they have three of them - and it is where we spend the predominant amount of time. They have a big, centralized one, medium and smaller, rectangular more private adult one.
All in all, it was nice vacation, and I enjoyed getting away. Though there were many pros to this resort, unfortunately, for me the cons were ultimately deal breakers, and I wouldn't return for a vacation here.
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Tracy -
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Bahia Principe Explore Jamaica: Great resort
Nice rooms just a little tired, great view and awesome food. Most of the staff were very friendly and helpful. Our only complaint was the elevator. We were on the 7th floor and the one elevator was soooo slow.
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Private -
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Bahia Principe Explore Akumal: Amazing resort
We really loved this resort. It was very clean and had very friendly personnel. I would love to come back some time and spend another vacation. The transportation within the resort is well organized and the hotel is super kid friendly.