Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Cristina DV  - 

Verified Purchaser

Riu Vallarta: Nice place to spent your vacation.

A nice hotel, amazing view, excellent restaurants with delicious food and very good experience at the pool. My son (6y) became very confident with wether. The room very spatious but not very clean. One of the minus of this hotel is using their " brown towels".

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Mamie  - 

Verified Purchaser

Riu Playa Blanca: Fantastic Resort!

I had always heard amazing things about RIU resorts, but had never stayed at one. Playa Blanca lived up to and exceeded my expectations! The grounds are beautifully landscaped: flowering shrubs, manicured hedges. The outside was clean, bright and always had an energy about it. Our room was tastefully appointed and always clean. Which was no small feat with two teenagers! Staff, from the front desk, to servers, room attendants were friendly and very attentive. The food was varied and delicious. W [... read more]

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Coul  - 

Verified Purchaser

Riu Cancun: This hotel is perfect!

We just come back from 7 days allinclusive stay at Riu Cancun (September 2015) and this hotel is perfect :-) Newly renovated, clean and modern with a breathtaking oceanview (on the 8th floor) on the white sandy beaches, four oceanview pools, four restaurant and two buffets, excellent food, drinks, four elevators, nice peoples everywhere, serving drinks on the beach. We will be back, like tomorow :-) One conn yet, but for SUNWING travel not for the hotel, stay away from Cecille, the Sunwing re [... read more]

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Tristan  - 

Verified Purchaser

Riu Palace Costa Rica: luxury and seevice at its best

Gorgeous hotel! Amazing gardens and pools! The service was top of the line. And the food is to die for! My only complaints are, the washrooms are very far from the beach or any pool. The disco at night you had to pay for your beverages, but the music and people and staff were amazing. An incredible place and experience! Would go again in a heartbeat!

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Staceyd  - 

Verified Purchaser

Riu Palace Paradise Island: Great people

This is more of a 3 star resort. Poor selection at the buffet but it was good and you won't starve. They really lack having umbrellas on the beach and a beach bar. Beach and water are gorgeous. Only one pool that is loud from the entertainment staff. I like quiet spots. Entertainment is absolutely terrible. Good points: the staff are wonderful. I loved Lenny and Zavian at the bars. Rooms were small but clean with nice views. Don't pay to upgrade to two doubles it's still a king. The proximity to [... read more]

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LisaM  - 

Verified Purchaser

Riu Playa Blanca: Great Family Vacation

Panama people are amazing. Very friendly and helpful. We only speak English and this was not a problem. Beach was amazing (except for the dark sand that is very hot on the feet). Pools were great, food was great, drinks were great. Hotel was bright and clean.

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GrantM  - 

Verified Purchaser

Riu Palace Tropical Bay: beautiful beach

We had a very enjoyable stay and enjoyed the beach and restaurants, with one exception, but found three concerns. The drive from the airport to the resort is 90 minutes which was not comfortable based on the age of the vehicle provided. The "steak house" restaurant option was not staffed effectively and not worth the effort of booking this. The umbrellas and available shade at the pool area was not sufficient in number or design to effectively provide coverage to allow for relief from the sun an [... read more]

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Coste  - 

Verified Purchaser

Grand Memories Varadero: Surpassed Expectations

Following a couple of less-than-stellar experiences in 2011 and 2013, my wife and I decided to give one last chance to Cuba as summer break destination. After doing a lot of research, we opted for a two weeks all-inclusive trip to Grand Memories Varadero. If I’m to summarize our experience, I’d say it was unexpectedly positive. The hotel really knows how to cover the essentials: safety, comfort, food. It’s common knowledge that Cuba is generally a very safe country for tourists. However,  [... read more]

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MishMashMtl  - 

Verified Purchaser

Sol Turquesa Beach: Good value for the $$

This resort is a little tired, could use a good paint job, repairs (missing tiles, chewed up wood on some of the buildings) and a good ole fashioned deep cleaning. The public restrooms were predominantly a serious stinky mess, and our rooms, while swept, needed major wiping down of walls, sinks and shower, which never happened. The beds were comfy and AC always worked perfectly. The food was good by Cuban standards, and the entertainment both during the day and in the evening was outstanding. Th [... read more]

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Cortlin  - 

Verified Purchaser

Riu Palace Paradise Island: would return to this location

food was great, staff was wonderful, plenty of daytime and evening activities at hotel, easy access to lots of stuff in town and different excursions.....decor could be updated but it was still nice, my only critisism was tv channels often had intermittent static but we never in room except at bedtime, and we had three people in a room with two single beds pushed together, so one person slept in the middle crack. Not sure why they would put 3 people into a room like that

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Twodogs  - 

Verified Purchaser

Riu Santa Fe: Great Resort

Very clean resort, nice rooms food was ok a lot to choose from. Barbq by the pool was excellent. Great entertainment staff. Spent most of our time at infinity pool. Staff does an excellent job shutting down party pools early to get drunks out and back to room. They are also quick in stopping rowdiness late at night. Would go back again. Sunwing very comfortable flight and champagne toast was a bonus you don't get anywhere else.

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D145  - 

Verified Purchaser

Riu Palace Pacifico: This is an amazing resort.

Excellent room , Master Suite 8066- great view for sunrise and sunset pictures. Woderfull staff, great food, daily and nightly entertainment. Great pool and beach. Spent two weeks with family. Will definitely go back for a 3rd time.

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Tcreview  - 

Verified Purchaser

Grand Memories Varadero: Grand Memories Varadero

Stayed at the Grand Memories at the end of August 2015. Noticed the same concerns as others have already mentioned. We were 3 days waiting for beach towels and the food is average at best. The beach is very narrow and lots of shells. On the upside the pools are great and no problem finding loungers. Our room was adequate, great and quiet A/C, but the beds are firm. Have also stayed at the Memories Varadero and would recommend this resort over the Grand Memories.

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Rippo  - 

Verified Purchaser

Riu Palace Pacifico: A must stay

This hotel was beautiful, the staff were so friendly always smiling , the food was the BEST I have ever eaten in Mexico I would recommend this place to any of my friends or family. I will be going back.

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Vmr1  - 

Verified Purchaser

Riu Palace Cabo San Lucas: wonderful resort but not ideal for kids

This is a beautiful resort, with wonderful staff. The food is very good and all locations are clean and well kept. It is, however, more apropriate for teenagers than children. There were absolutely no activities or pool playgrounds for kids.

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Corks  - 

Verified Purchaser

Riu Palace Antillas: Very nice resort!

The resort was clean and the grounds well maintained. The food was very good as was the selection and choices. Service was excellent and staff friendly. There were plenty of chairs by the pool and on the beach.

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Kabeele  - 

Verified Purchaser

Grand Memories Varadero: Great Resort for the money

My partner and I had our first holiday together at Grand Memories and thoroughly enjoyed our stay. The resort and all it's amenities were fantastic; beautiful beach, nice pools, gorgeous gardens. While the food wasn't all that great (although there was a lot to choose from), that is no reflection on the resort itself, most of the food in Cuba is pretty bland. Our room was nice, nothing crazy but comfortable and clean. The only negative was that our toilet was missing a seat, which we notified th [... read more]

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Marjaneh  - 

Verified Purchaser

Riu Santa Fe: Amazing Resort

I love the enveroment, welcoming, helpful staff , the entertetament was great.they make you feel at home. Love it, will go there again for sure, and recommend it to every one, to try it for them shelve.

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Bellariot  - 

Verified Purchaser

Grand Memories Varadero: Big resort

Very large busy resort. Beautiful beaches. Hard to get a chair most days. Lots of couples and families. Friendly staff. Some days there wasn't a lot of food selection. Long waits for fresh eggs or meat.

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Katyamoserr  - 

Verified Purchaser

Riu Ocho Rios: Amazing trip central experience

My experience with trip central has been nothing but wonderful. When I first was looking on trip central website, I found it extremely easy to navigate and find a trip, best suited for me. When I first booked my vacation, my agent was extremely helpful and I booked my trip within that day. She kept me updated through email about excursions, deals and what information I needed. She listed all the steps for me, since it was my first vacation travelling alone. I stayed at the Riu in Jamaica (Ochos  [... read more]

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