Iberostar Selection Ensenachos: Not like it use to be!!!

We arrived at the hotel at lunch time our rooms we not ready, so around 3 we went to see if they ready yet, and they were not. We waited until around 4, we went to our rooms to find out that we had two rooms, with double beds, we had requested one with a king size bed the other with double beds. When we tried to request the rooms we had booked, no one would help us they kept hanging the phone up on my husband. So we took all our luggage back to the lobby, we requested to speak to the manager whi [... read more]ch took an hour or so of asking, we also had to get our sunwing rep. involved, finally at 6:00 they said we could have the rooms we had requested. We were told when you book your trip you don't book a bed you book a room. This is crazy, we have been to this resort 5 times, years ago it was called The Royal Hideaway Ensenachos. I thought we would of been treated better, but it didn't seem to matter, also the manager did not speak English, as well as most of the staff at the front desk it was hard to get a straight answer from any of them. Also when going to the steak restaurant they ran out of steak. The best meal there was at the Japanese restaurant the cook was great and made the evening great. No toilet paper in lobby washrooms or at beach everyday they would run out and not replace it until the next morning. There was also no soap in the washrooms, my daughter asked at the front desk the morning we were leaving to come home for toilet paper for the washroom and they said they had none. This is not a very good way to run a hotel. Your guest should be treated better its just a simple request to have soap and paper when you need it.

Iberostar Selection Playa Mita: RELAXING YET FUN

Everything was great about this resort. Staff were very polite and friendly. The entertainment staff were excellent. Night shows were very well done. You could lie around the pool all day or keep busy following the activity schedule.

Iberostar Selection Paraiso Lindo: A bit of heaven on earth

Our trip to iberostar lindo was more than we could ever had hoped for in an ideal resort vacation. The grounds were beyond expansive as well as the amenities. The staff, accommodations, and food fare were beyond what we could hope for a visit to paradise. The staffs friendliest and sincerity was felt. Our room, dining and entertainment areas, gym facilities, and beach area and grounds were, to say the least, spectacular. We haven't stopped telling any one who will listen how fantastic our experi [... read more]ence was at the Lindo resort.

Iberostar Selection Ensenachos: A quality place in Cuba

Having been in Cayo Santa Maria at least half a dozen times I would rate Iberostar Ensenachos toward the upper end without the top end pricing. Gardens (the whole place is a garden ) are terrific , food very good and rooms spacious and comfortable. Our second time here and my previous objection that the main dining room is all indoors has been improved with a few outdoor tables now available. The beaches are very nice and because this is such a large resort in area (not in overall number of room [... read more]s) it never feels crowded. The Spa section means adults only with a quiet pool area . It is nearer the main buildings and the gym and spa and so is preferred if you are going without kids. Otherwise it can be a hike to your room although the electric carts are always about giving rides. We usually hire a driver to tour the towns on the mainland and a 2 peso ride on the open top double decker tourist bus gives you an idea of the Cayo and other hotels.

Iberostar Origin Daiquiri: Good Resort

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.)All was OK except dining which is an issue in Cuba re quality etc but which we were able to deal with.

Hotel Mojito: WOW Great Value

I read a lot of reviews and most are bang on. The service at this resort is excellent. The bar staff are all on the mature side and I think that helps. Food at a la cartes was good and presented well. Buffet was best I have had in Cuba and several items surprised me being tastier than expected. We tipped appropriately but didn't feel like it was a pressure or necessity . Swim up bar is too shady to sit at but still fun to visit for a cool drink. Pools are nice and never felt crowded anywhere. Th [... read more]e walk to the beach is enjoyable as everything else is so close. We were in building 15 with walk out to the pool. Fabulous. I would return in a heartbeat with Friends or Family.

Iberostar Selection Ensenachos: Great Holiday

We just came back from a great week at the Ensenachos resort. Our room was huge,and very clean and tidy. The beaches were some of the best we have ever been to and the staff were very friendly. Flights and transfers were smooth and early.

Iberostar Waves Tucan: Better than expected

Why waste time and money with any other property? We have travelled a lot and been to many 4 and 5 stars. The food here was fantastic, service kind and experience amazing. It was close to playa central and we would definitely recommend it to anyone and return.

Iberostar Waves Paraiso Beach: Only two complaints

Resort was exceptional We were given an upgrade to get into the building we wanted. Food was very good. Ocean and beach were beautiful. Pool was exceptional. Entertainment was mostly very good. Wildlife was wonderful Negative. Air Canada Vacations would not accept our $100prepaid card. Julie Renaud from Air Transat Vacations got it approved for us. The hotel did not send the transport to get us and the luggage even though we had booked it the day before. We were the last on the bus to the airpor [... read more]t.

Iberostar Origin Daiquiri: Great Cuban resort.

Clean, friendly staff, decent food and a beautiful beach. We kiteboard and the resort was very accommodating to our needs including providing us with a hose to clean our gear at the end of our trip. We've been town other hotel on the same beach recently and the iberoatar was significantly nicer.

Iberostar Selection Playa Mita: Beautiful Resort!!!!

The resort was beautiful! The food and staff were excellent!! The beach is very choppy and stoney, as is expected in a bay, but there were always plenty of comfortable lounge chairs available by the pool. The only negative comments ~ We were disappointed in how we were treated with our a la carte reservation, and were told restaurants were booked up though they were never full and found out too late you could just show up for a table without reservations. Also we found it very unusual that when  [... read more]booking our excursion they did not include transportation and we had to cover the cost of our own taxi to and from?? This we have NEVER run into before!

Iberostar Waves Paraiso Beach: Amazing resort

We just came back from a week in Iberostar Paraiso Beach in Mexico first the rooms were really nice beds great and the maid did and excellent job we had room 3244 top floor and when you go outside if you go out back way you just walk few steps to the pool and poolside bar they organize activities everyday and shows every night. The food was excellent and service too the ala carte resturants we tried Japanese, steakhouse and Mediterranean very good, snack bars on beach and bar of course -friendly [... read more] staff always willing to help we had been to Mayan before so we didn't do tours we were down for a rest so it was nice to relax we enjoyed our stay very much and 30 deg every day who could ask for more.. My only disappointment was that we could only use the del Mar iberostar next door and I wanted to use the lazy river at Lindo iberostar since I can't swim and you can't use their pool but otherwise great ocean just beautiful can't wait to go back.

Iberostar Origin Daiquiri: Quiet

First I will say I have read reviews about this hotel and wonder where these people stayed. My wife and I found this vacation very relaxing and pleasant. The room was clean and the maid service great. The grounds were well kept and the gardeners were very friendly. The pool was clean and chairs were easy to obtain. The beach was always being cleaned and the water clear. The food, well we were in Cuba, but surprised the food much better than other times we were in Cuba. The only down side is the  [... read more]smell of cat excrement and the presents of numerous cats at the main door of the buffet. .

Iberostar Selection Playa Mita: THE BEST RESORT OUT THERE !!!

This is an amazing resort !! The food is great, grounds are well kept, hotel staff are the best around. had a great time will be back for sure !!! pools very clean, service around pool was great . lots of activities if you wanted to do something staff were fun & easy to get along with !! go there you will not be disappointed !!

Iberostar Selection Playa Mita: Very beautiful resort!

Amazing resort. However,the beach had a lot of pebbles and had extremely high waves. So did not get to swim in the ocean. Restaurants were good with a variety of food at the buffet. A lot of chairs so always got one no matter what time of day! Always had activities going on. Staff was very friendly and helpful

Iberostar Selection Playa Mita: Great stay!

Hotel was spacious and very clean. Staff were very friendly and helpful. Would recommend this hotel wholeheartedly. Activities were fun and lively. Food was varied and enjoyable. Really enjoyed our stay, would return.

Iberostar Selection Playa Mita: Fabulous Resort

Very clean, from the grounds to the public washrooms. rooms are comfortable but can be a little on the damp side. Staff are friendly and most speak English fluently. I would highly recommend this resort!!!!

Iberostar Selection Playa Mita: Amazing Everything Resort

Very impressed with it all. The grounds are spectacular. Entertainment is Excellent. Rooms are nice cozy. Food is great. Staff are friendly & helpful. Beach and pools are clean. Lots of Shade/sun seating.

Iberostar Selection Playa Mita: Beautiful and Amazing Resort!!!

My husband and I spent 7 nights and it was ****Amazing****. The view from our room was spectacular, the food was delicious (I am very particular and picky about my food), the entire resort was kept extremely clean - always someone around cleaning something somewhere. The service was great!! All the staff were very polite, friendly and helpful. There were activities for everyone of all ages - from kids to seniors. Although it is a hugh resort, it never seem crowded in any particular area. You can [... read more] always find a quite spot to relax and read a book or take a nap. The only annoyance were those black birds!!

Iberostar Waves Costa Dorada: Beautiful and friendly resort, very clean

Our first time at this resort and found it very clean in our room, public areas all eating areas. Wonderful friendly, helpful staff. We were a bit disappointed in the entertainment, except for the Dancers they were amazing, so was the activities around the pool.