Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

review headshot

Stefan J  - 

Verified Purchaser

Playa Pesquero: Great Resort 👍 👌 👍

The Resort is beautiful, the room are pretty good. The pool(s) and beaches are great and beautiful. The food is good to great. I just had misquitos in the room which almost ate me alive though 😅. Staff is very very nice and I honestly loved them all! Some of the best people I have met ❤️❤️❤️ I would definitely go back, if they could gaurantee mosquito free rooms 😆. Thank you for an amazing Vacation people of Cuba and of Playa Pasquero ❤️

Location
Value
Food
Beach
Rooms
Service
review headshot

Young  - 

Verified Purchaser

Gran Muthu Imperial: Do Not Go to Cuba!

I can’t believe a 5-star hotel in Cuba can be sooo dirty! They definitely have misunderstanding on 5-star. The first day when I stepped into my room, the toilet flushing water spilled everywhere and it kept flushing, loud and gross. The 2nd day when I tried to call the front desk I realized the phone was not working. from 3rd to 5th days, the lights were all off in the hallway, super dark! The buffet place has tons of thousands of flies! They’re everywhere, on food, on plates, drawn in juice [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Memories Holguin: Amazing Resort

This hotel was very clean. The staff was amazing. I would definitely return this hotel on the future. The rooms were well stocked and up to date. There was lots to see on the bus ride to the resort. Give this resort 5 stars

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Not 4 star resort

Beach is excellent. Room was big. That are all good things about this hotel. Food. was for 3 star hotel. a lot of local vegetables but we have to stand in line every lunch and dinner to order meat or fish to cook for us. My daughter was happy anyway because she was able to swim in clear sea every day.

Location
Value
Food
Beach
Rooms
Service
review headshot

R&S White  - 

Verified Purchaser

Iberostar Coral Esmeralda: Absolutely Beautiful Resort

The Coral Level Iberostar Selection Esmerelda far exceeded our expectations. Cayo Cruz is incredibly beautiful and has the most amazing beach with the softest white powdery sand, that you can walk for miles. Never an issue to find chairs and a palapa if you are at the Beach before 9am. A bit of a drive from the airport, 1.5 hours on bumpy roads, but you won't regret choosing this resort. Staff here are fantastic and go above and beyond. The food was exceptional, occasional minor shorta [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Memories Varadero: Very pleasant Resort.

I have few negative comments to make. It was my second stay here. One was before Covid and I must say that little has changed except it's four years older. There is quite a lot of staff . Grounds keepers, house keeping staff etc. My room was kept very clean, fresh towels everyday, bottled water in the fridge as well as beer and a bottle of rum. This was of little interest to me but some people found it great. The only thing which needs to be updated is the bathroom. It is old and looks the same  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Las Antillas: Disappointed!

I don’t like to write negative reviews but I feel like I have to about this resort. The beach was amazing. The resort needs some upgrading but was very clean. The staff was awesome. However, there was no wine all week and very limited spirits. Very limited amounts of food. No butter nor milk for the first few days. The food was terrible. The ALa Cartes were terrible. Very limited variety of food. No pasta! We will not return.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Las Antillas: Wouldn't rate the resort a 4.5 should be rated as a 3

The grounds, beaches and service was great. The food is terrible, I would rate it 5 out of 10. Most times you could not eat the meat it was so tough. There was never no pasta, no condiments, sometimes butter. No white wine. Was not worth waiting for A la carte's . Better to eat at buffet. Menu at the pool restaurant did not change all week. People should be told if they want condiments or peanut butter or jam to bring their own.

Location
Value
Food
Beach
Rooms
Service
review headshot

Nancy  - 

Verified Purchaser

Valentin Perla Blanca: Good for price point but….

We got this resort at a discounted price. Currently, selling for 2000$. Value not there for that price. Our air conditioner kept us cool but very noisy and leaked water, a lot of water. We had buckets and towels in the floor. Asked 5 times for someone to address this but never was. People were very friendly and appreciated the tips! No shortages of food or drinks.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Selection Holguin: Iberostar Holguin

Had an awesome trip to the Iberostar in Holguin from March 29th to April 4th, 2023. The resort was very clean and our Oceanview room was excellent (you could hear the waves crashing on the rocks when you left the balcony doors open). We were in building 24 on the 3rd floor. The beach and pool area were amazing and the bartenders at the pool were so friendly. In fact, all the staff we experienced were very kind and courteous and always were helpful with any questions we had. We really enjoyed the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Memories Flemenco Cuba

Flight hours were changed from what we originally signed up for…. This caused us problems on the way there & very much so on the way home. 2 hours standing & sweating in the Cuban airport! Got home at 7am … yes I know it is suppose to be a review of the resort!

Location
Value
Food
Beach
Rooms
Service
review headshot

Kim  - 

Verified Purchaser

Melia Cayo Santa Maria: Another incredible vacation

Every time we go to the Melia Cayo Santa Maria, it's like we are going to our families home. The food was plentiful, a few issues with the power grid, but that is expected. It is actually the first time since we have been there in 13 years. There is no sign of COVID on the island. We were never without water during our 3 stays since November. The entertainment has returned and is very enjoyable We will be returning December 2023 for another 10 day vacation

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Costa Rey: Pullman, collections, Cuba

No complaints, enjoyed our stay. Staff was very kind and accommodating Beach was amazing, enjoyed nice Long walks along beach . Rooms were kept tidy and clean . Spent some time by the Pool also . Was impressive We would definitely return

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Las Antillas: Very nice hotel

The hotel was very clean the service was amazing the food was good I good right a lot of thing but I will make it short and sweet it is a very nice resort and I will not think twice to go back so all I can say nice nice nice nice nice

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Great resort!

We had an amazing time at the Grand Sirenis Cayo Santa Maria, we were there from March 24-31. We had an ocean view room, stunning view. The weather was fantastic the whole week. The food was good, enough variety and supply, no complaints. The grounds were lush, beautiful, well maintained. Never any problem getting a beach or pool chair, lots available. The beach was gorgeous, lots of room to stroll, the water was crystal clear. We brought sand shoes, not a total necessity, but they were nice t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Cayo Coco: Great Resort, amazing beach, fantastic customer service

amazing beach, fantastic customer service, quick resolution to shower issues, A/C etc. Almost immediate response. Special thanks to Yunismy, customer care representative. Great maintenance of the resort in general.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Lovely resort

The resort was lovely. Very clean, well kept both outdoors and indoors. Lovely people. There were supply shortages(some food and no wine) but there were many choices of food. The beach was nice. There were some rocky areas. Plenty of palapas or cabanas. The resort is new so there are some improvements to be made. You had to ask for water and they provided only two beers in the room for the duration of your stay. Because it’s new there are no small stores unless you take the bus to t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Inglaterra: A Happy Stay

This is the oldest hotel in Havana and we have enjoyed our stay there. The room was comfortable, the staff friendly and attentive, and the breakfast was good. We especially enjoyed the rooftop terrace at night with its lovely views, and the terrace at the front of the hotel, which offered great music throughout the day.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Selection Esmeralda: Wouldn’t rate this a 4 or 4.5 star resort

My expectations are not high when travelling to Cuba. I love Cuba the people and their beaches and have travelled there every year (sometimes twice a year) for ten years prior to Covid. First time back. I expected shortages and it is what it is. However I was disappointed in the 1 restaurant we had. Never opened at 7. Always a line up to go in, made it hectic when the doors were open. The food was a little below standard. Not enough tongues for food. They were used for every dish. Cross conta [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

K russell  - 

Verified Purchaser

Playa Pesquero: good week

was down for another week this time with sibblings and wifes, were in the premium section , all was good still some shortages but did have problem with dinner 1 night in prem with very p-ooor and un ecceptable sevice, waited over 2 hours for dinner and never did get it, we were beyond hungery. rest was good and nice to see are cuban friends once again, remember there are shortages there beyond there control, and if your good with that you will love it"" trip cental were great as always and spe [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page