Iberostar Origin Laguna Azul: Our 3rd Time in One Year!

We stayed here for the first time last January and loved it! We came back again in October, and again this January. The service improves each time we stay, and the staff and beautiful surroundings are what keep us coming back. We hope to go back again once more this year. Although I love this hotel, I gave it 4 stars as it can use some improvements. I will break it down into categories. If you have any questions, feel free to contact me. Beach / Pool 5* Beautiful large white sand beach with lo [... read more]ungers, palapas, and beach bar. Pedal boats, kayaks, and sail boats free to use. Nearby snack bar with burgers, hot dogs, fries and drinks. There are several pools on the property, all well maintained with bar service. The main pool offers a waterfall, nets for water polo, and games and entertainment through out the day. Next to that is the pool bar which offers amazing service and tasty drinks. Service 5* From the moment you arrive, the service is incredible and the staff are so friendly. Thank you so much to Anja, the girls at the front desk, and to our favorite bar tenders: Yariel, Fidel, Darren, Kensi, and Felix. I must also commend the entertainment staff for everything they do. Food 4* All of the a la carte restaurants are pretty good, but my absolute favorite is the Japanese Cooking Show. Reservations can be made in advance by contacting the hotel before your trip. The buffet food is good, but can use some improvement in variety. Food is not usually labelled, so you are often left guessing as to what it is. Not good if you have allergies, and a waste if you don't like the taste. The snack bar / Ranchon restaurant is a great place to grab a bite when you are still in your bathing suit. They usually offer burgers, hot dogs, fries and drinks. There may be more options at other times of the day (breakfast /lunch). There is also an ice cream parlor for a nice refreshing treat. It's also worth trying some of the restaurants in town. Many good options available. Rooms 4* The rooms are nicely decorated, and so far we've always had a nice view. Especially this last time. We contacted the hotel prior to our trip to ask for a nice room, and they really delivered! The view was incredible. The beds are okay, a little stiff with soft pillows, but I always sleep like a baby:) Water pressure is low and TV's need upgrading. Air conditioning works well. Beach towels on arrival, bathrobes in closet. Mini bar stocked with Beer (Cristal & Bucanero), Orange, Lime and Cola, as well as water. There is no clock in the room, so bring one with you. 220v European outlets. Location 3* The beach is quite large and well maintained in front of this property. People at surrounding resorts are not so lucky. And the property itself is absolutely beautiful and well laid out. It is quite large with many things to do and still easy to get around. The only downfall is how far it is from town. I would say at least 20km. The hop on hop off bus stops at every resort, so the ride can take about 45 minutes to an hour. And a taxi costs 15 CUC each way. Value 4* Although costly to go on any vacation, this resort offers a beautiful property and views, nice accommodations, a fantastic staff, and many extras for a reasonable price. Definitely worth trying. Although some improvements need to be made, these people work very hard to give us the very best, and it shows. I will be back again and again!:)

Iberostar Selection Ensenachos: Beautiful Resort

The beaches were gorgeous, resort beautiful and staff excellent!! Dayker & Gustovoe are a must to see bartenders in the lobby bar excellent service. Will definitely go back!! Resort has a great cigar store and lounge must visit those areas.

Iberostar Selection Playa Mita: Relaxing Vacation

We were there from Jan 10 - Jan 17, 2015. The grounds are very well maintained. The pool area was great. Food was very good. Rooms were very clean and nice. Beds were comfy for a hotel. The beach was awesome. Big waves but still able to enjoy the water. Loved the sound of the surf. Actually could see whales jumping from the beach one day. Just incredible. The only negative is Ait Transat. Worst airline I have ever flown. Seats ridiculously tiny and I am not a big guy. Bad service as well. I know [... read more] this has nothing to do with the resort. If possible fly another airline. The resort is worth it though.

Iberostar Selection Playa Mita: Simple.. It was amazing!

The only thing I can say that it negative is that the food could be warmer. Other than that the food was great and so was the variety. The activities was ongoing and FUN! The staff would only ask you to join there was no coaxing . If you want to relax NO problem but a can tell you the fun is none ending. I would so return to this resort and bring friends along for the adventure!

Iberostar Selection Playa Mita: Excellent Time!

We loved all the restaurants and the buffet was always enjoyed. This hotel was top notch and all the staff were warm and welcoming. I would highly recommend this resort to anyone thinking of visiting Mexico. Hola!

Iberostar Selection Playa Mita: Beautiful & Amazing Resort

First, I would recommend this Resort to anyone, because the place is clean and beautiful. The staff at the resort were very friendly & pleasant. The food & service was great, but would not recommend the Steak House. When you needed something, you only had to tell the front desk & it's there when you get back to your room. The only thing I would say, is to ask for a room with a tub, because the shower glass is to short & the water leaks all over the floor. The bathroom door opens in front of the  [... read more]toilet, I would recommend they install pocket doors to resolve that problem. Aleex & the rest of the entertainment staff were great, they had most everyone participating in every event. Daniell from Tripcentral was great & very helpful.

Iberostar Waves Rose Hall Beach: Disappointing Beach

Hotel needs to find a more efficient way of clearing seaweed from the beach. Seaweed is relentless and hotel staff spend all day cleaning it up, leaving garbage bags lining the beach front. Not something you want to be looking at while on the beach...doesn't make for good backdrop on your photos lol.

Iberostar Selection Playa Mita: Fantastic resort

Very relaxing. Quiet. Exceptionally clean. Beautiful grounds. Delicious food. Fabulous pool. Attentive staff. Wonderful spa. Great amenities and activities for both adults and children. Lovely beach to enjoy the ocean.

Iberostar Selection Playa Mita: Amazing and great for wheelchair accessibility

This property is gorgeous with an unbelievable layout with an endless pool and a roof top overlooking the beach. This is ideal for travellers with physical limitations to admire the ocean at the same time enjoy a Margarita. The staff is attentive and all fine details of a chocolate placed on top of your pillow each night made me feel welcome. The hotel is exceptionally clean and everyone welcomed us with open arms. The four restaurants are a must with an exceptional dining experience at the Paci [... read more]fic Express (French Restaurant). I will definitely go back to Playa Mita!

Iberostar Selection Playa Mita: Thank you CHFI & Trip Central

CHFI & Trip Central picked out a great location for our free trip. Hotel was beautiful, service was excellent, food was superb. Surf was a little too choppy to actually go swimming but the beach was superb for relaxing and walking for miles.

Iberostar Waves Punta Cana: Excellent Resort

This is an amazing resort, the grounds are beautiful. We stayed in the Romantic Suites which are close to the lobby and buffet restaurants. The beach is awesome with white sand and blue water. The bartenders (Leo and Francisco) in the lobby bar are top notch, they will remember you every time you sit down and are always smiling. My only complaint is the a la carte restaurants, we went to the steakhouse, seafood and mexican. Our last night was at the mexican restaurant and after waiting one hour  [... read more]for our meal we ended up walking out and went to the buffet.

Iberostar Selection Playa Mita: The Resort was SPECTACULAR!!!!!!!!

They need to come up with a method for keeping food hot, food at the buffets was usually luke warm/cold. Tacos at the Mexican Restaurant were awful...go figure? The staff was AMAZING!!!! We would definitely go back.

Iberostar Selection Playa Mita: Awesome Resort

This was an amazing resort. The staff were so friendly and went out of their way to help. The food was fresh and tasty. The resort was beautifully decorated and kept clean. I would go back in a heart beat.

Iberostar Selection Paraiso Lindo: Loved this resort

The hotel was beautiful. House keeping did a great job. Staff very friendly. Large resort, I didn't even see half of it. The pools were large with lots of room. Always found chairs easily. The a la carte restaurants were amazing. We went for a wedding and it was beautiful. Had lots of fun dancing on the sand.

Iberostar Waves Paraiso Beach: Excellent service!

The grounds were very nice maintained. The food was good. The entertainment team awesome! The room was cleaned thoroughly. The beach was nice and the people serving at the bars and restaurants very polite and helpful .

Iberostar Selection Rose Hall Suites: Amazing Resort

There was absolutely nothing to complain about. The entire staff was friendly, courteous and we were made to feel like family. Excellent food. Probably the best resort food, I have experienced. Looking forward to my next visit.

JOIA Rose Hall by Iberostar: Grand it is!

We were very impressed with this hotel. Service was outstanding, the food was great (we could have lobster at every restaurant), rooms were clean and had a large balcony, everything was included (even sunscreen!). The beach was ok, the pools looked great but were too cold for my taste. The only really negative thing i have to say is that the wine was really bad.

Iberostar Waves Costa Dorada: Beautiful resort

The resort is beautiful. We loved how green and lush the grounds and the beach area was. Overall the resort was very clean. Our room was excellent, clean. Maid's took very good care of us. (shower head needing repair) The public areas were all clean. Restaurants were awesome. People are polite, friendly and helpful. * one change I would love to see is that there is no smoking outside of the restaurants. There were chairs and tables for people to sit at outside the main restaurant where people co [... read more]uld sit and smoke. Yuk for me

Iberostar Origin Daiquiri: Great Family Resort

This was our first time in Cayo Guillermo and we had a great time. This is small resort but it accomadates people of all ages. This is an older resort but its a good one. The entertainment people are excellent and always try to go over and beyond. The people were always so friendly. The only thing I would suggest is take a bottle to fill up with water, they only replenish the beverages in the minibar ever other day. As per the food, people always complain about the food in Cuba, but there was al [... read more]ways something to eat we cannot complain about that. Would I go again? Yes absotutely!!!!

Iberostar Origin Daiquiri: Great Company, Average Hotel

We went to the Iberostar Daiquiri over New Years. We were with a large party therefore we were bound to have fun no matter what. When we arrived the rooms were not ready so we had to wait 3 hours. Once we got the keys to our rooms they were not cleaned, and resembled a hostel environment. This was not going to be suitable for a week. Therefore we decided to upgrade - we spent an additonal $200 Cubanas to upgrade to a renovated villa. The renovated room was fine - it was clean. However our sheets [... read more] and towels were not being changed on a daily basis, we would go days using the same bath towels. We also knew our sheets were not being changed because there was sand in the bed - constantly. The beach towels were another issue. The pool hut was always out of towels. We were only able to exchange our towels for fresh ones once in the entire week - and you can imagine how dirty and smelly a four day old beach towel is. The food was fine. I have always heard horror stories about Cuba and the quality of the food. We mainly stuck to the buffet. We tried the Mexican and Italian restaurant on the premise and they were awful. The buffet was descent it was fresh and a good variety. The staff was very nice - they were helpful and cheerful.