Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Lawty 04  - 

Verified Purchaser

Riu Santa Fe: HEAVEN IN CABO SAN LUCAS MEXICO

The Rui Santa Fe is just an amazing place for young and old clean perfect position superb infinity pools food top class staff attentive and friendly entertainment staff led by Paris where brilliant in the day and the shows at night excellent like I said Heaven.

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Djhonda  - 

Verified Purchaser

Riu Playa Blanca: Great Resort...Pleasantly Surprised

After reading some of the other reviews regarding this resort, once we arrived and had a chance to get to know the place we were quite pleasantly surprised at how truly nice this resort actually is. Even thought the hotel idicates it is a 5 star it would propably be fair to say more of a 4 or 4.5 star. Not all the services that come along with a 5 star property were offered here. The hotel itself is truly modern and quite simplistic in its design, not your traditional RIU hotel if that is what  [... read more]

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Mgg123  - 

Verified Purchaser

Grand Memories Varadero: Great time at Grand Memories

I stayed at the grand memories varadero from june 28-july 5 with my fiance and another couple we were all between 22-25. Over all a great hotel, big hotel, easy to get around we stayed in room 21310 and it was a nice room the bathroom was clean always hot water. Fridge always stalked, and my room was always cold! Our room was right infront of the pool so it was great we stayed at the pool almost everyday. Breakfast was good, omlet station was good. Lunch was amazing in the buffet it started at 1 [... read more]

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Irmina  - 

Verified Purchaser

Riu Guanacaste: Would definitely go back!

The hotel and staff were amazing... for those that are a bit picky about food, the options available would certainly satisfy those as well. Very clean and beautiful resort. We really cant think of anything negative to say about it :-)

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Lio11  - 

Verified Purchaser

Riu Tequila: RIU Tequila

No major complains. Beach has lots of sea weeds this year. Came to Iberostar 3 years ago beach was awesome. Other than that it is strong 4 star hotel. Majority tourists speak Spanish. Don’t go to city especially to big malls like for example Walmart. You will be targeted by salesmen who sell excursions in a very aggressive way. Hide you bracelet somehow.

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Lulu belle  - 

Verified Purchaser

Riu Negril: Quaint resort

Small area, makes it easy to get around. Beach is okay but lots of seaweed. Resort is clean but could be updated. Landscaping needs some TLC. Priced well for location. Food was average, nothing special.

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Dojo  - 

Verified Purchaser

Riu Palace Paradise Island: Wonderful Holiday!

I was quite impressed with most things at this resort. A wonderful array of food at the buffets: wait staff and service personel were all friendly and provided helpful assistance when needed (without waiting for a tip -even though we did tip if one went out of his/her way to assist); the place was meticulously kept, including the rest rooms; suites are roomy with comfortable beds and pillows and deluxe bedding; beach was clean and water beautiful!! The only disappointment was with the registrati [... read more]

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Pinky13  - 

Verified Purchaser

Riu Palace Bavaro: Decent resort with not great food

The resort did not live up to what I expected from a Riu. Appearance wise the resort looks beautiful but lacks a in a lot of other areas. From any other resort I've been the a la cartes have always had the better food here the buffet was better as all the other reviews say. Our room key didn't work more than 7 times, each time we had to go all the way to the lobby so that they could send someone to fix it. Another time our safe wouldn't open. Someone came and fixed it but the same thing happened [... read more]

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TripleB  - 

Verified Purchaser

Sol Turquesa Beach: Beautiful resort!

First, the grounds and design of the resort are beautiful. You can swim in the top pool (5 in total) and see the ocean. There are pools of different depths, quieter and more lively ones. Nicest pool set up I have seen at any resort. They did have some issues with algae growth, but two pool guys worked tirelessly to keep them clean. Hopefully they can figure out why it keeps occurring. The beach was very close, white soft sand, snack bar and drinks on the beach. Also beach volleyball and free wat [... read more]

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Eric Bruce  - 

Verified Purchaser

Riu Ocho Rios: Awesome Resort

We had an amazing time. Resort was very nice. We found the people very nice and accommodating. Lots to do. Food was perfect. Pool staff (bartenders, life guards) were very friendly. All around great time.

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Manu  - 

Verified Purchaser

Riu Palace Bavaro: Good, but not great

Stayed at the Riu Bavaro 7 days, entertainment in the day and at night was great. Room key did not work on 7 occasions, had to make the long walk to the lobby to get keys changed, similar issue w/safe.

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Kphan  - 

Verified Purchaser

Riu Palace Las Americas: Riu palace

Extremely clean, wonderful workers, lots of choices for liquor, and great location walking downtown within minutes. Was afraid of food poisoning, but had fine dining every night! Lobster and steak (Y)

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Wendy susan  - 

Verified Purchaser

Riu Guanacaste: Riu Gaunacaste Costa Rica

went to the riu gaunacaste June 15th and have to say this resort was perfect. The resort was spotless ,pool and grounds very clean and the staff was amazing. This resort is situated perfect for people who love to sightsee. Almost all the tours were very close which I might say all the tours were 5star that were offered by the resort. Would definetly recommend to everyone.

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Kim65  - 

Verified Purchaser

Riu Santa Fe: Good vacation during June

There is lots of walking but very nice facility. All building (1-6) are 4 story walk ups and building 7 has elevators and is the closest to the beach and social events but the farthest from the central dining / theatre area.

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Shelx2  - 

Verified Purchaser

Riu Santa Fe: Perfect get away

This resort has it all. The busy active pool(the one in the pic) is by block seven. Great if that is what you are looking for. The other pool (located in the center of the other blocks) is quiet and relaxing. Always plenty of chairs and shade there. The grounds were very clean and well maintained. The selection of food was great and I loved the fresh fruit cart that was brought to the pool every day. Rooms were clean but far from fancy but I don't go on vacation to live in my room. It would have [... read more]

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Angi  - 

Verified Purchaser

Riu Palace Costa Rica: Beautiful resort!

Excellent Service, friendly staff, hardworking bartenders, delicious food, attention to detail at the a la carte restaurants, great evening entertainment, lots of activities to keep you busy all day, beautiful well manicured property, and the pools were amazing!

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Carmin  - 

Verified Purchaser

Riu Palace Costa Rica: Amazing resort

The Riu Palace in Costa Rica is one of the most beautiful resorts I have ever seen with amazing upkeep of the grounds and set up of the different pools to accommodate your every need and activities. The beach is well kept, cleaned often even though the sand is dark. I liked the awning for shade as it was hot. Beautiful decorated rooms with massive beds. There was certainly no shortage of foods and drinks throughout the whole complex. The people were beautiful and really made my holiday.

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EmilyW  - 

Verified Purchaser

Riu Santa Fe: Riu Santa Fe

I'll break this into categories Food: decent, but nothing amazing. Don't go to the Asian Restaurant Entertainment: always something to do or see, a little cheesy Service: EXCELLENT Beach: un-swimable

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REES  - 

Verified Purchaser

Riu Santa Fe: Riu: Santa Fe, Los Cabos, Mexico

Terrific! from the booking, to the airline service to the transportation to and from the resort to the front desk staff to the clean room with a fantastic view to the food to the entertainment to the pool, bar, buffet and a la carte restaurants staff, we could not of had a better experience! Say nothing of the weather. We highly recommend Trip Central and Sunwing Tours for your get away. Pure pleasure and memories that will last a lifetime.

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Carmen Elaine  - 

Verified Purchaser

Palace St. Martin: Great staff, resort needs updrage

The hotel is not bad but compared to other Riu Palaces it has a long way to go, grounds were dry, hallway in building 22 smelled like mold at night. The variety of food needs to improve, also the hotel is situated in a very secluded area and access to anything outside is quite difficult as there is up and down steep hills. Taxi are about 35-45 US to go anywhere and the entertainment is very poor with the exception of Tuesdays and when they have a nice live Latin band, show ends at 10:30 so after [... read more]

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