Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Angi  - 

Verified Purchaser

Riu Palace Costa Rica: Beautiful resort!

Excellent Service, friendly staff, hardworking bartenders, delicious food, attention to detail at the a la carte restaurants, great evening entertainment, lots of activities to keep you busy all day, beautiful well manicured property, and the pools were amazing!

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Carmin  - 

Verified Purchaser

Riu Palace Costa Rica: Amazing resort

The Riu Palace in Costa Rica is one of the most beautiful resorts I have ever seen with amazing upkeep of the grounds and set up of the different pools to accommodate your every need and activities. The beach is well kept, cleaned often even though the sand is dark. I liked the awning for shade as it was hot. Beautiful decorated rooms with massive beds. There was certainly no shortage of foods and drinks throughout the whole complex. The people were beautiful and really made my holiday.

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EmilyW  - 

Verified Purchaser

Riu Santa Fe: Riu Santa Fe

I'll break this into categories Food: decent, but nothing amazing. Don't go to the Asian Restaurant Entertainment: always something to do or see, a little cheesy Service: EXCELLENT Beach: un-swimable

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REES  - 

Verified Purchaser

Riu Santa Fe: Riu: Santa Fe, Los Cabos, Mexico

Terrific! from the booking, to the airline service to the transportation to and from the resort to the front desk staff to the clean room with a fantastic view to the food to the entertainment to the pool, bar, buffet and a la carte restaurants staff, we could not of had a better experience! Say nothing of the weather. We highly recommend Trip Central and Sunwing Tours for your get away. Pure pleasure and memories that will last a lifetime.

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Carmen Elaine  - 

Verified Purchaser

Palace St. Martin: Great staff, resort needs updrage

The hotel is not bad but compared to other Riu Palaces it has a long way to go, grounds were dry, hallway in building 22 smelled like mold at night. The variety of food needs to improve, also the hotel is situated in a very secluded area and access to anything outside is quite difficult as there is up and down steep hills. Taxi are about 35-45 US to go anywhere and the entertainment is very poor with the exception of Tuesdays and when they have a nice live Latin band, show ends at 10:30 so after [... read more]

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Bryan agnew  - 

Verified Purchaser

Riu Merengue: not great

airconditioner leaked quick fix patio door lock broke no fix toilet would not flush properly if at all bearing in exhaust fan squeal not fix .2daythen got the screamers lasted until I was home for 2 days. good way to lose 12 lbs.flight on time both way for a change also we got a up grade to a suite this were all the fun occured

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Mer01  - 

Verified Purchaser

Riu Negril: NIce resort.

The resort was very nice, grounds, pool areas well maintained staff very friendly and helpful. Lots of excursions to choose from. Taxis available to take you around locally The steak house was excellent

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Oilman80  - 

Verified Purchaser

Riu Palace Paradise Island: Great spot

Great spot for our bachelor party. Restaurants were fully booked pretty much every night but we still managed to get in every night due to cancellations. The pool was a nice size and refreshing, and the beach was excellent. Soft white sand on shore and as far as you could hope to walk into the water. Would recommend to friends.

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Sorin  - 

Verified Purchaser

Riu Tequila: Riu Tequila

Beach is good, but far away. You have use your feet. Walking way to the beach is 1km approx. The sea water is dirty. No shadow on the beach. The service is excellent. A lots of music shows and other entertainments. Overall, it was a good vacation for 7 days.

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Yanak  - 

Verified Purchaser

Riu Naiboa: Friendly resort

very good entertainment, preferable to have air conditioner at lobby, more fruits at breakfast and lunch, beach was clean, very good location between other Riu resorts Ideally for 4 stars Strongly recommended

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Pa12345  - 

Verified Purchaser

Riu Palace Costa Rica: A good Resort

Cleanness : Every where (rooms, lobby, restaurants) were clean. The food specially in the buffet was very good. The entertainment group were fantastic. The customer Service was very good. The manager Maria was very serious and professional in her work , very friendly and I liked the way she was managing.

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DeeD2347  - 

Verified Purchaser

Palace St. Martin: Tired Resort, Outdated...

This resort was very tired and outdated, the grounds and gardens need a lot of work, the pool is falling apart, my boyfriend actually cut both his feet in the pool on the first day and he struggled with walking the rest of the trip...Room service selection was minimal to begin with and they ran out of what they did have multiple nights.. We had no water on the resort for over 12 hours when we arrived, we couldn't shower, brush our teeth or use the bathroom (and flush) it was quite disgusting and [... read more]

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Malcolm 09  - 

Verified Purchaser

Palace St. Martin: Great Location

I loved the resort, food was good, pool was amazing just want I need for a relaxing vacation. The service staff was fantastic and I would recommend hotel and St. Martin as the people were very friendly and we had no problems except the stay was too short.

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Nyasashiks  - 

Verified Purchaser

Palace St. Martin: Great resort! Amazing experience

The hotel is enclosed by mountains. It makes it super inclusive and intimate. The beach is on the smaller side however it is very clean. Had a great time. The staff was amazing and extremely helpful in making sure we did not lack of anything. The rooms are a great size and clean. Wi-fi all around the resort is great plus.

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Nkem  - 

Verified Purchaser

Palace St. Martin: Amazing resort , great people

I enjoyed myself , the resort was just extremely clean, the service was just fantastic. Made some new friends. A shout to Romeo, Claude, baby face, Antoinette, Patricio all the ladies from the entertainment. It is definitely a place that my family and I will viait again..

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FunCraig  - 

Verified Purchaser

Riu Santa Fe: Couldnt ask for more!

Food was great, service was amazing, lots of things to do to keep you busy. awsome time id definatley be going back to this resort in the future. Ive stayed at the palace next door and the santa fe by far surpassed my experience at the palace. Cant wait to go back!!!!

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Murielos  - 

Verified Purchaser

Riu Palace Antillas: Good Resort

Overall The RIU Antillas is a good resort, this resort is currently being refreshed to meet RIU Standards. I have stayed in many RIU resorts over the last few years, this has always been my choice of hotels. I would have liked a bit more sinage on arrival, as I had to ask where the buffets and nightly entertainment was. The grounds was ok, as construction is underway to the adjacent hotel, public areas is clean, my room was ok, on arrival the entry floor/carpet was wet from cleaning ... I had to [... read more]

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Stath60  - 

Verified Purchaser

Grand Memories Varadero: Good Resort

This was the second time that we have been to this resort. It was previously run by Riu and we found it to be an excellent resort two years ago. This time, it has changed companies and we found the grounds being the same as before. The rooms were the same. Food the selections were not as good as it was with the Riu chain of resorts. The people were friendly but found them more aggressive in asking for tips and items. Overall we found the staff very accommodating and friendly. We did enjoy our st [... read more]

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Savs  - 

Verified Purchaser

Riu Ocho Rios: Great resort, amazing food and friendly service.

This is a great resort whether you want to party or spend quality time with the family. The staff is awesome, the food and drinks were amazing and the resort is beautiful. Highly recommended, we will be visiting again.

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Davin  - 

Verified Purchaser

Riu Palace Antillas: disappointed with Riu

I was an avid fan of the Riu chain. Until this past year where I stayed at the Riu antillas and riu bahamas...the resort was under construction non stop jack hammer all day and night ...ask to speak to hotel manger and was no where to be found all week. I would not recommend riu chains after this stay even tho I was in love with the chain prior. Davin Jaisaree

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