Decameron Los Cocos Guayabitos Ramada: Not impressed

When we arrived they said they did not have our reservation. So we gave them our paperwork, which they did not return that had our flight tickets attached. It took an hour or more for them to assign us a room, and then the reservation said 4 days which should have been 8 days. We had to be out of our room by noon on check out day even though the bus did not pick up until 2 pm. Staff that did speak English were pretty good but they’re were not many.

Sandos Finisterra Los Cabos: Santos Finisterra

Spent last week at this resort. No complaints! The food was excellent and I must say for an all inclusive it was nice to be served dinner. The only complaint I have is the quality of the house wine. The check in and check out was extremely easy and even though we we stayed another week elsewhere there was no rush for them to send us off and we could use all the facilities until we called a cab for pick up. The mornings were cool but it was nice to walk around the marina during this time

Grand Decameron Complex Bucerias Trademark: Nice to be back!

After a 3 year hiatus, we returned to the Royal Decameron Complex for a much needed vacation. The resort was much the same as when we last stayed. The grounds are well maintained, it is very clean and the staff are friendly. The rooms could use an upgrade, particularly the beds that are very hard. The water pressure and temperature was good, we stayed in block 6 and enjoyed hot showers every day. The food is decent, buffet style so lots of choices. Though not a 5 star resort, the Royal Decameron [... read more] Complex is a lovely vacation spot on the beach and close to all the amenities in Bucerias.

Blue Bay Grand Esmeralda: Not up to par

The hotel needs repairs staff is helpful but the guests smoking anywhere they wanted with no reguards to others and staff not enforcing them to smoke in the designated areas sends a message that the hotel is only after the dollar with all disreguard to other guest health, we will not be back, even after telling the hotel staff of the issues, nothing was done

Riu Palace Costa Mujeres: Exceptional!

We stayed for 10 days and were so happy with our vacation. The grounds and beach are impeccable, the food was delicious and the staff are exceptional! We specifically enjoyed the amazing service from Lilly and Packo at the main buffet area.

Crown Paradise Club: Nice Resort

The children's park and play area was amazing, but green areas were lacking at the resort. Most of the resort is concrete. Staff were absolutely stellar and did all that they could to assist us. Room cleaning was somewhat lacking. We removed the sheets on our beds after six days so that they would be changed. We do understand saving water is very important and we did reuse our towels for several days to help out. Booking specialty restaurants was not efficient. At exactly 9:01 the entire hotel [... read more] was using the QR code attempting to book a restaurant. The buffet restaurant offered a lot of variety and the three specialty restaurants on the Club side of the resort were excellent. We had access to the adult side as well and the specialty restaurants on that side were sadly lacking. The Club side of the resort is much, much nicer than the adult side.

Ventus Ha at Marina El Cid: Excellent timr

Travelled to Ventus ha as a single woman with two kids. We felt exceptionally safe. The staff were very friendly and the service was excellent. Hotel was clean and modern. We enjoyed the smaller solid this resort complex.’it was never too busy and by boys often in the large pool with less then five people. Seems to cater to young families amd older adults, which was perfect for us.

Riu Palace Pacifico: Amazing resort !

This was the best resort we’ve ever been to . It was beautiful spacious and clean . Everything was perfect from the food to the rooms and the beach , we loved it and would go back in a heartbeat ! Just don’t fly with Sunwing , they almost ruined it for us

Secrets Huatulco: We will definitely be going back

Great place. Very clean. Great service. Friendly staff. The food and drinks were lovely. The views are amazing. Lots to do but never felt like there was too many people. We went as a group of 22 people and enjoyed every minute of it

El Dorado Seaside Palms: Very nice place

The staff were excellent and always very helpful The beach area was maintained steady from seaweed There were many pool areas to swim but they weren’t very big pools but otherwise the whole place was well maintained The food was always great I found the Italian Alacarte restaurant was the best There wasn’t much this place didn’t have Rooms were clean and fridge was always restocked regularly They also have room service but we never used it I would definately go back

Riu Cancun: Amazing views, wonderful food

We really enjoyed our recent vacation at Riu Cancun, the hotel was clean , beach was beautiful , the waves are quite big not suitable to small children immediately in front of hotel , but at Riu palace next door their waterfront is a little more sheltered and calm . The staff and food were awesome, I’m sure we gained some weight. The drinks were good but maybe diluted a bit , never really got wasted . We pretty much stayed on the resort except for one day when we went for a walk and some shop [... read more]ping. But if you want to be active there is lots close by , everything from night clubs to island hoping .

Riu Cancun: Very nice resort

The RIU Cancun was a very nice hotel. It was very clean and well maintained. It is a little dated but not a problem. The food was pretty good…not outstanding but not awful by any means. There was not a designated snack shack outdoors. You could get hotdogs and burgers in the buffet during specific times. The only real complaint I have is that there is a relatively small bank of elevators for a large hotel. As with many resorts, lounge chair space around the pool was at a premium. Early bird ca [... read more]tches the worm. Good location with shopping close by. Beach was beautiful. Quiet pool area was very nice. We did not even realize there was another pool and beach area for a few days into our trip. I would recommend this hotel for a Cancún getaway if you don’t need a first class, super expensive hotel. Age group seemed to be 20 - 60’s.

Canto Del Sol: We will Return!

This is our second stay at Canto. We would not hesitate to return again. The staff over all are really good and a few go way over and above and treat you like family. We met several guests who have been going there for years and plan to go back next year. We had an issue with the faucet in the bathroom and it was addressed right away. It became an issue again and again it was fixed right away and was fine for the rest of our stay. The staff stepped up to the increase of guests do to the end of C [... read more]ovid as last year some parts were closed down because of Covid. The 3 pools were open as well as all 8 restaurants and all were busy. We appreciated the selections that gave us. When we look for a vacation to PV we compare everything to Canto and unless prices there severely increase compared to other places, we will definitely return. Note that the pools were great. It is on the beach but the Pacific is quite rough and space on the beach is limited. For us it is a good beach to walk but not to swim.

Ocean Coral Riviera Cancun: Ocean Coral

Nice resort, clean, good sized rooms, great daily housekeeping. Our bathroom sink was plugged when we got there, called reception, but no one showed up. Next day called again, this time telling them it was running over (which it was not but could have been if we used it for another 5 minutes)., they showed up right away. We were using the hide a bed in the room. but it did not have bedding, this also took 3 calls to get bedding. Lounge chairs on the beach are mostly very dirty and broken, ch [... read more]airs around pools good. (they must dump the chairs that are falling apart on the beach). There are not enough lounge chairs around the pools for the amount of people at the hotel, If you have kids and are staying at the kid pool there is lots of chairs there and hardly any people, but you are far from everything else and bar service is not great there. Most staff are very friendly, helpful and polite, EXCEPT at the check in counter, customer service areas. The staff there are rude, they just want to sell you an upgrade. They are nothing more that salesmen wanting to nickel and dime you to death. They will try to force you to book trips with them, buy the upgrade packages, waste you time on tours of the resort etc. Our group was very turned off by the staff here, one of the reasons we would not go back to this line of hotels. Booking of restaurants very hard to do. You must use their website, lucky a few people in our group brought their cell phones. We normally don't travel with ours as it is too expense outside of Canada. There is two websites (?) to book restaurants through, one works better than the other. Booking opens at 9 every day and is full by 9:10. So you need it be paying attention to time, and you can only book for that day. THAT IS UNLESS YOU PAID FOR ONE OF THOSE UPGRADES they are trying to sell you. Which I think was an extra $30 per day for everyone in your group. Then you can book for the whole time you are there in advance. The beach is narrow, lots of seaweed, they try to clean up everyday. Not the resort fault as all hotels along the beach seem to have the same issue.

Bahia Principe Explore Akumal: Beautiful Resort

This hotel is one of the best I've been to. The room was clean and grounds kept immaculate. When it came to dining there was lots to choose from and the restaurants were excellent. Travelled with my daughter's family with two young children and there was a great assortment of food for them to eat. Their Kids Club is great...the ladies running it are patient and great with the children. Every night they performed plays with the children in their care for that day in the theatre. ( Moana, Froz [... read more]en etc.) Entertainment at the pool each day was also very good! The only draw back is the long bus drive to the resort. I would definitely go back.

Planet Hollywood Adult Scene Cancun by Royalton: Pretty nice set up.

Lots of activities both on and off resort. The rooms need a bit of attention but I noticed that they have maintenance around all the time/full time. The grounds were kept immaculate and it seemed like someone was always working at making certain they remained as such. Many restaurants to choose from some with takeout. Our concierge was amazing - Irvin was his name and he was like a machine the way he made things happen. I was somewhat disappointed with breakfast service when ordered to the  [... read more]room. The only thing that was ordered that was enjoyable was the fruit/cheese plate everything else was either soggy (French Toast), cold (Eggs) or inedible. The only noticeable adjustment regarding COVID was that when we changed rooms (because there was a leak in the bathroom ceiling or our original room) there was some 'special' shampoo left behind and I was told when asking for it, that when any liquids are left behind in a room they are discarded regardless.

Barcelo Huatulco: Great Resort

Clean, lots to do, wonderful place to vacation! Staff fantastic. Excellent views of the ocean. Wished there were more food choices. Food was fair. Looking forward to returning to this resort as we had a wonderful time.

Barcelo Maya Beach Resort: Great experience!

The Barcelo Maya is a superb all-inclusive resort experience. The buildings and grounds are lovely; food is top-notch and the employees work hard to keep their guests happy. The resort itself is massive but well designed to maintain walkability from one end to the other. There are SO many activities and places to check out, for adults and kids alike - everything a resort vacation should be but often is not. No disappointments here!

Dreams Huatulco: Love this Resort

This is our second time at Dreams, 3rd in Huatulco. The resort is very clean, the staff is awesome, and the food is good rooms are spacious and clean. There’s Entertainment every night. We did find however that the resort needs some work as a lot of the floor tiles have lifted in the hallways and the World Cafe, could be tripping hazards to the elderly. The food is good but since Covid the variety has changed a lot. I did like the fact that the food is behind glass now and the servers plac [... read more]e it on your plate, a lot less waste and definitely more sanitary. All in all I found the servers were excellent as well as all of the staff. Would definitely go back

Occidental at Xcaret Destination: Can't beat the swiming

Loved the bay! Swimming/ snorkeling every day not mater the conditions on the sea. Great pleasant staff. Lovely grounds and wildlife. Restaurants were top notch and buffets had a large selection. Lots of activities to do.