Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

review headshot

KristiLee  - 

Verified Purchaser

Riu Palace Paradise Island: Pretty good

The food was good. Beach was good, pool was at times dirty with a film I'm guessing from tanning lotion. The hotel is a little dated but not bad, our room was on the 15th floor which only 1 of the 3 elevators went up to, so long waits. The staff are friendly. Overall for the price I would go back.

Location
Value
Food
Beach
Rooms
Service
review headshot

Tina8989  - 

Verified Purchaser

Riu Flamingos: Amazing resort

Was very clean and super safe, also a great resort if you have kids lots of activities for them to do. The staff was very helpful and very respectful. Every one made you feel like you were right at home

Location
Value
Food
Beach
Rooms
Service
review headshot

Pupsik  - 

Verified Purchaser

Senator Puerto Plata Hotel: Very good!RIU everyver it is RIU!

Rooms 100 % clean and comfortable.Entertainment good . Staph was very professional and friendly .Garden is beautiful.Security system 100%.Bars and drinks unexpectation. I am ready recommend this resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Daryln  - 

Verified Purchaser

Riu Guanacaste: Nice resort in Guanacaste

It's a little strange that this resort is right next to another Riu property, one that is ostensibly 'better'. I liked this place however, the team at ScubaCaribe were great! The buffet food was surprisingly good (sushi! Get there early). On the negative side the front desk staff seemed a little unwilling to assist with fairly modest requests.

Location
Value
Food
Beach
Rooms
Service
review headshot

Iqbal  - 

Verified Purchaser

Riu Guanacaste: Average Resort

Nice and clean but few choices of vegetarian food. There were not any good sea food, only one day we got shrimps & lobsters but rest of the days one fried fish dish but the fish had smell we didn't like. Pool had lot of chlorine in it and the beach had stones on our side had to walk a bit to get smooth surface

Location
Value
Food
Beach
Rooms
Service
review headshot

Twowheeler  - 

Verified Purchaser

Riu Ocho Rios: awesome trip

Great place to stay. Food was good and a plenty all hours of the day and night. Beer could have been colder good variety of girly drinks that were cold and slushy. Alacart was very good. Highly recommended resort. Would definitely go back.

Location
Value
Food
Beach
Rooms
Service
review headshot

Hars  - 

Verified Purchaser

Riu Guanacaste: Very Good

This resort hotel is well built, clean with good dining and good service. The beach is good for swimming at the western side. Excursion agents available on site and currency exchange at front desk. Reservations for a la carte restaurants is problematic as after long waiting line one is told they are all filled up.

Location
Value
Food
Beach
Rooms
Service
review headshot

Mike11  - 

Verified Purchaser

Riu Palace Costa Rica: Azaming Place & Experience!

The whole experience was amazing..... the rooms where very nice and couldn't have been cleaner, the staff was amazing top to bottom and very friendly, the food it was all great with lots of variety so something for everyone. There was always something to do if you wanted or just relaxing by the ocean or pools was perfect. We had a blast and would fully recommend the RIU! It was first class!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Dljr88  - 

Verified Purchaser

Riu Ocho Rios: Amazing resort !

Over all the best resort Ive been to so far. Could not ask for any better with food, cleanliness and staff. Beach and pool areas were clean and well organized with activities for all ages, Nightly enteryainment was also fantastic !

Location
Value
Food
Beach
Rooms
Service
review headshot

Cola  - 

Verified Purchaser

Riu Palace Paradise Island: Was enough for 4 nights

Food was good. Beds need to be updated, very uncomfortable. Service was sometimes poor. Small resort with only one pool that doesn't see the sun until late in the afternoon. The resort did not have enough umbrellas, people had to go early as 7 am to book an umbrella. Did not have a chance to try the A La Carte Dinner as they were fully booked by the time we arrived to the resort, although we saw a lot of empty seats during dinner.

Location
Value
Food
Beach
Rooms
Service
review headshot

Ernn  - 

Verified Purchaser

Riu Flamingos: Super easy and fun vacation :)

It was such a relief not to haggle with taxi drivers at the airport. Trip central's site referred us to a sun wing vacation that was with us every bit of the way, and gave us free transfers to the airport. The resort was very nice and felt super luxurious. There were many locals, but I didn't find that it affected our trip at all. Meal times can be a bit hectic, but for the most part we avoid peak times anyway. My boyfriend and I had a really nice time :)

Location
Value
Food
Beach
Rooms
Service
review headshot

Whiteslaker  - 

Verified Purchaser

Riu Tequila: Wonderful Vacation

We stayed at the Riu Tequila May 9th to 16th. My husband and I travelled with out 15 and 19 year old children. I must say that the resort exceeded our expectations on many levels. I was worried there may not be enough activities for the teenagers to do, but the entertainment throughout the day kept them busy. The entertainment staff should get a huge pat on the back for their knack at engaging everyone in the activities. They played a huge part in making our trip memorable. The food was excellen [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Retired prof  - 

Verified Purchaser

Senator Puerto Plata Hotel: Terrific Location

lush grounds, cleaner rooms, energetic and polite personnel, delicious dining, people flocked to the rocky part of the beach, enjoyed the nonstop activities on the pool, and of course gazed at the beautiful surrounding hills. Also had a private cable car excursion, visited E&F mountain park, market, castle, museum ..etc All for a very reasonable price ,Sure, it is one of the places I would return to.

Location
Value
Food
Beach
Rooms
Service
review headshot

LoLo123  - 

Verified Purchaser

Riu Guanacaste: beautiful loved it

beautiful grounds, tasty food. relaxing, clean clean clean. always cleaning. lovely nature sounds with plenty to see and do. wonderful people, great staff aim to please. close to the airport , natural beauty

Location
Value
Food
Beach
Rooms
Service
review headshot

CFWG  - 

Verified Purchaser

Riu Palace Paradise Island: The Best Location

This hotel is always great! It's in the best location, and provides easy access to all Atlantis amenities. We enjoyed the food and drinks, free WIFI, and the cleanliness of the resort. All the staff are very friendly

Location
Value
Food
Beach
Rooms
Service
review headshot

Newfdawg  - 

Verified Purchaser

Riu Santa Fe: Waste of $ and bad overall trip

Too many out of control college kids partying and fighting! Asked to upgrade and did not get any support! Very disappointed in this Riu which surprised me. I usually love riu resorts and have stayed in many previously! Would never go back.

Location
Value
Food
Beach
Rooms
Service
review headshot

Doray  - 

Verified Purchaser

Riu Flamingos: absolutely beautiful

This hotel is gorgeous ,the grounds ,the food, the beach.the people.The staff are great. The only recommendation from me would be an adult only time in the pool with the swim up bar.we went to the other pool with the slides instead.

Location
Value
Food
Beach
Rooms
Service
review headshot

Dakrissa  - 

Verified Purchaser

Riu Negril: A definite 'must' visit destination!

I have traveled to many tropical locations over the past 20 years (various countries). Riu Negril is for sure one of the nicest I've been to. Clean, friendly staff, great food, lots to do...PERFECT!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Gregorineiman0  - 

Verified Purchaser

Senator Puerto Plata Hotel: Amazing resort

The grounds of the hotel beautiful and clean, the public areas enough for every body, the staff are professional, dining areas nicely decorated and comfortable, meal is very good, features attractive and interesting.

Location
Value
Food
Beach
Rooms
Service
review headshot

Hemkar  - 

Verified Purchaser

Riu Palace Antillas: All inclusive resort at its best

Great location on palm beach. Pristine lawns and white powdery sand beach. Nothing else but sand; no sea shells nor seaweeds. It's unbelievable. You can run barefooted without worrying about hurting your feet. Best buffet I have ever encounter. Succulent duck, filet mignon, beef wellington among hundreds of other delectable offerings. Close to shopping and entertainment district. You can feel the energy and excitement. No rain; just gorgeous weather

Location
Value
Food
Beach
Rooms
Service

Next Page