Paradisus Rio De Oro: Great times at Paradisus

Another great visit to Paradisus Rio De Oro. The staff were awesome, always there when you need something and quick with a smile or a Spanish lesson! Not enough time to engage in all that the resort has to offer, but there is always next time.

Paradisus Varadero: Wonderful beach, plenty of lounges to enjoy sunshine or shade and not crowded !

Nice restaurants, friendly staff, food not always warm but plenty to chose from. The family Concierge is very modern and spacious. The old part is getting nicely renovated, could use updated furniture. Beds are comfortable and everything is very clean.

Melia Cayo Santa Maria: Melia Cayo Santa Maria

The first room given to us wasn't acceptable because of plenty of small ants and the smell of mildew. The second room was perfect. The food and entertainment were also very good. Staff very pleasant and fun to be around. Grounds very clean and taken care of. Lovely beach as well.

Paradisus Rio De Oro: Less than expected

We (myself and girlfriend) usually go to Mexico but this time decided to try Cuba out for the beautiful beaches. I knew that a lot of aspects would not be up to par or even close to what is offered by majority of Riviera Mayan resorts, therefore decided to stay at Paradisus as it is rated 5 stars and is one of the priciest resorts in Cuba. I am going to break down our experience into several points: 1. Beach/Pools: Did not frequent the pool but the beach was amazing. There was a weird smell d [... read more]uring afternoons but nevertheless it was beautiful and great for snorkeling too. Also recommend going to Cayo Saetia as the beach there is truly breathtaking. Rating: 5 Stars 2. Service: It was OK most of the time, but did not like that we felt pressure to tip for everything that was done for us. In some instances it seemed that the amount we tipped was not enough. Never encountered this behaviour at other resorts outside of Cuba. There were some exceptions to this but few and rare. We were also disappointed with the front desk as they were not helpful at all. Rating: 3 Stars 3. Food: As expected, food was decent enough and there were adequate choices. I enjoyed the seafood and fruits the most, while drinks and desserts were pretty bad. Rating: 3 Stars 4. Room: We stayed in a "Paradisus Junior Suite" which was much bigger than expected and neatly organized. However we were greeted to dozens of ants and dead flies in the washroom. Called the front desk and told them about the problem which they promised to clean up the following day (it was OK with us, no big deal to wait until then), however that never happened and the ants kept coming out each day. This was very disappointing especially since the resort is supposed to be a 5 Star. Additionally, the resort itself felt old and sort of rundown, I know they were renovating rooms but things like the watches at the front desk not working and other small details which we noticed really took away from feeling that we were staying at a 5 star resort. Rating: 2 Stars 5. Location: The resort is located near a scenic beach and we really liked the layout, which was one of the top reasons for deciding to stay at this resort. Rating: 5 Stars Overall, we did not have high expectations coming in and are not very picky but the resort is not a 5 Star, maybe it is compared to other resorts in Cuba, but compared to others outside of the country it is a 3 Star. I would recommend it to others for the beach and that it is quiet and relaxing but that alone does not warrant the price. There are much better options available outside of Cuba. Unfortunately we will not be returning.

Hotel Camino del Mar: Rustic Retreat in Cuba

The staff of this resort were simply incredible; very friendly and anxious to solve any problem. The infrastructure itself however, was in sore need of refurbishment, painting and repair. The room was clean and everything worked. I did not like the insecticide fumigation performed most mornings at 6 am. and occasionally during dinner hour. It would have been nice to receive prior notification as I can understand the need for the fumigation. I also found there were limited things to do and som [... read more]e of the "extra" tours not available. All in all, a reasonable vacation in the sunbelt if your expectations are not set too high.

Melia Las Dunas: Excellent Resort

The Resort was very clean and met our expectations. The food was surprisingly good, Cuba is known for bland food but this hotel was good. The restaurants were disappointing but the Buffet was good. Nice Pool and beach.

Paradisus Princesa Del Mar: Very Relaxing Holiday

The Hotel was clean with great service and friendly staff. Beach was always clean and organized. Restaurants were great especially Sakura(Japanese themed restaurant) and the buffet was great. The pool was always kept clean and there was lots to do.

Paradisus Varadero: Amazing Experience

We stayed in the new Family Concierge section. Just opened Nov 1, modern, spa feel to the rooms. The grounds and resturants are beautiful. The staff are super friendly. Can't wait to come back next year.

Tryp Cayo Coco: Tired, seen better days

Hotel has seen better days. Tired, need repairs, 1/3 rooms are closed. Food is poor quality fit the price. No plates for meals, unless you are there when it opens. Same for food selection. Beach not been restored since the hurricane, lack of chairs, towels.

Hotel Vigia: Friendly resort

The resort as a whole is very nice. The staff are amazing, they are both friendly and helpful. This includes front desk, bars, housekeeping, gardeners, buffet staff and entertainment. The rooms were a really good size with lots of drawer space. You also had self controlled air condioning with controls that work. The visual effect of the resort is very relaxing and beautifully kept. The night time entertainment is really good. Lovely long clean beach with lots of chairs. The only thing mi [... read more]ssing from the beach area is a washroom. The other negative is the the beach barbecue does not serve fish, one of the things imcome down for. Also the buffet does not have enough variety. It's like you end up with the same meal every night (I was disappointed).

Memories Cayo Largo: Sol Cayo Largo

This was a great vacation the rooms clean but the beds very hard, the food was as good as we have experienced in Cuban resorts, the staff was hard working and very attentive to our every need. The first day we had no water pressure but that was repair by the next day. the pools were clean and well taken care of and the ground were as well. We truly enjoyed the beaches and there was always chair and shade huts for us to use, the chairs were not covered with towels if nobody was there to use them. [... read more] We would return to this resort.

Sol Varadero Beach: Slightly above par

This is my third time at this resort, the staff are great, the property is clean and well kept, but in the past you could at least count on a couple of days of good food. Unfortunately in my opinion they dropped the ball this time, don't get me wrong I dident starve . But that would be the only complaint for this trip.

Paradisus Rio De Oro: Amazing resort

Very nice , comfortable , friendly , very good food , lots of delicious fish choices , tons of restaurants , endless bars , very good service , amazing snorkeling just couple of hundred feet away from a beach

Melia Varadero: Very nice resort. There was the second time for me and my husband.

The hotel newly decorated , the service exelent friendly atmosphere,the rooms are nice. The beach is butiful,and clean.Only thing they have to inpruve this is the food. The pr manager I have to said in the 4th floor Oscar is very nice and friendly helpful person.

Melia Marina Varadero: ok

The guide in the bus was impolite, saying to one client, if she wants to do her job, because she was commenting about the water. She tells that we should go to the information session, because the session guy is taking his time and it will disrespectfull, not to show up! And to tip the driver, because he stays late to drive us. The room smells humid. Food was good, beach and pool great, Be Carefull ! Rape drug???? Make sure you bring back the beach towel, they will charge you 32$.

Paradisus Varadero: Wonderful Stay!!

Large group of family and friends; we really enjoyed our stay with the highlights being the beautiful beach (nice white sand and no rocks) and the restaurant options and excellent food. The pool was very large so you had lots of opportunity to swim. Only issues were with limited wifi access (and you must pay) and constantly running out of hot water which can be a drag on vacation. Would still recommend this resort and it is very good value for the money.

Melia Marina Varadero: Good resort

Rooms needed some work. The sheets were dirty, the pillowcases were dirty, and the room would make loud banging noise whenever you ran the water in the shower or used the toilet. We got the level room so I expected something a little better. The front desk check in girl was not very friendly upon our arrival. Our key cards also did not work when we came back from dinner and we had to go back to the front desk 3 times. What made up for the initial disappointment was how amazing the service staff  [... read more]at the resort was. We arrived after dinner service was done but since it was our first night, they accommodated us and the chef cooked us an amazing lobster dinner. The excursions that the sunwing rep booked for us was amazing. We did the jeep safari and the catamaran tour. Each tour ran on time and the tour guides we had were fun and knowledgeable and really knew how to show us a good time. The bar staff made delicious drinks and there was never a long wait. The pool was nice and not crowded at all. Plenty of chairs to lie down in. The food at the main buffet was good and the levels restaurant has a really nice view. Wasn't impressed with the other a la carte restaurants. The food at the buffet was way better. On our last day, I also paid for a later check out since our excursion ended after our original check out time. When we came back, our key cards didn't work again. So we had to go back to the front desk to get it fixed. Overall I still had an amazing time, and I would come back. Just hope they improve the quality of the rooms and the front desk staff.

Sol Palmeras: Sol Palmeras

The bungalow was beautifully situated where we could see the water and hear the ocean's roar especially at night. also, a short walk to everything---- the beach, juice bar;icecream kiosk,several restaurants ; bars and buffet. The layout of the pools, sitting areas and grounds were colourful and and carefully manicured. Our bungalow was very private---spacious ---and comfortable. It was my first time at this resort and I will return and recommend it. The people who served us in [... read more] the restaurants; at the bar{especially Robert at the far end of the upstairs} and Dayana who greeted us warmly with a note and a "white rose" left in our bungalow and was so helpful throughout our stay made our holiday a beautiful experience.

Melia Marina Varadero: beautiful resort

The hotel was beautiful,everything was clean. The staff was very helpful and happy to help you in all your needs.Our maid Yaimi was very good and our room was always clean.The waitress,Mariuska, in the lobby bar was always there when you needed a refill. and Leonordo our bell boy got us where we wanted to go on the resort. I was a great trip and a wonderful experiance.

Melia Las Dunas: Melia Las Duns

Excellent vacation, good food, great people, beautiful grounds. Will go there again. Highly Recommended. Rooms can use some updating, but are a good size. Bathroom had a high soaker tub, clean. Would concider taking my daughter and grandchildren there, I felt very safe.