Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Sarah2  - 

Verified Purchaser

Resonance Blu Santa Maria: Family friendly resort - even good for babies!

We stayed in room 0810 - it was perfect, great location to the beach, pool, lobby and restaurants. I was happy to see that they accommodated us with two babies in hand. The baby care was fantastic - we dropped the girls off four afternoons for some r'n'r time. I have never left them anywhere before but they made me feel very comfortable leaving them in their care. The buffet could have used a bit more fresh veggies but the breakfast was great including bacon, and there was always fresh meat cook [... read more]

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Jbeth  - 

Verified Purchaser

Memories Paraiso: Lovelier the second time around!!!

We just came back from this resort on Oct 10, 2015 for a week of fun filled memories... We came back to this resort after 5 years and was completely satisfied with the improvements of the services and entertainments. Food was great for us. No complained at all. So many choices if you are a kinda picky person. We enjoyed seafood specially the grilled fish at the restaurant closed to the beach. We also enjoyed Panini sandwiches station by the beach. We booked 4 a-la-carte's dinner to minimized the [... read more]

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Sandra27  - 

Verified Purchaser

Melia Las Dunas: Awesome Resort Melia Las Dunas

My husband and I (and our 3 kids) have been travelling to Cuba for 15 years as we love the people, beaches and beauty of the untouched landscape and have been all over Cuba. In the past few years we have discovered Cayo Santa Maria which we love. This year we stayed at Melia Las Dunas for the first time. We left our kids at home and brought along another couple and a friend who has never seen Cuba before. The Hotel is beautiful, grounds/gardens/flowers stunning and the Beach is spectacular. The  [... read more]

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Jay2015  - 

Verified Purchaser

Resonance Blu Santa Maria: Excellent Value

Pleasantly surprised with this resort. Food was better than expected, as Cuba doesn't have a very good reputation, but we found many things at the buffet that we really enjoyed for each meal. 1 1/2 hour bus ride from the airport goes quick and you get to see a few cities along the way and can buy beer for the ride. My husband and I really enjoyed our time here and most of the staff were very friendly. Internet/ phone service was the only thing we were disappointed with. Calling to Canada was ver [... read more]

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Ateng  - 

Verified Purchaser

Melia Las Dunas: Beautiful beach with wonderful staff

Grounds are very well kept and the gardeners work really hard. Our room is a little bit far but shuttle seems to be there whenever we need one. All the hotel staff are very accomodating and very nice. From cleaning staff to restaurant servers we admire them and thank them for all their wonderful service.

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Rainy  - 

Verified Purchaser

Melia Buenavista: One of the best Cuban Resorts we have been too!!

This resort was very clean, the rooms were gorgeous and the Royal Service was the best we have ever had! I have been to Cuba several times and have always had a great time, I love the Cuban people, they are always very friendly. One of the only downfalls of Cuba has been the food, it has always been mediocre, however, the Melia Buenevista offered all a la carte restaurants and the food was great! A word of caution, if you are looking to party with friends, this is not the resort for you, however [... read more]

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Bstengel  - 

Verified Purchaser

Melia Las Dunas: Gorgeous

Spa was wonderful and relaxing. Every package included time to enjoy the sauna, steam bath and whirlpool. All the staff were super nice and caring. A lot of activities going on for all ages and types. Beach front was gorgeous, not a bad spot. Would go back for sure!

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Metto  - 

Verified Purchaser

Royalton Cayo Santa Maria: Not as good as our first visit

Stayed a the Royalton October 10th to 17th 2015.Grounds and common areas were immaculate and well cared for.We had a King Suite that was maintained on the plus side but the shower had missing tiles on the floor and really needed new caulking around the whole shower area as it was in poor condition.Menu selection was good and Senses providing excellent service as did all staff at the resort.My concern would have to be limited to the flavor of the food as I did not care for the taste of the cookin [... read more]

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GRANDY  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: BEAUTIFUL

POOLS FANTASTIC DINING AREAS GREAT STAFF SUPERB FOOD NEEDS SOME DIVERSITY ROOMS VERY CLEAN BUT STAFF JUST GREAT!!!WE WERE PLACED CLOSE TO EVERYTHING AND WAS MUCH APPRECIATED THIS WAS DONE WITHOUT ASKING BARS GREAT

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Kayla hanlin  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: great resort!

Grounds were very clean. Lots of places to socialize. Rooms were amazing. Never had any problems with food. Got married there october 14. Nabil was amazing. My day was perfect. Staff was so nice and helpful.

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HammerNative  - 

Verified Purchaser

Playa Cayo Santa Maria: Best Food in Cuba!

Ive traveled to Cuba several times. I must say HPCSM had the best food and selection in all my travels. Resort clean and well kept. Rooms were decent size. Mini fridge stocked daily. Beach is beautiful but may be tricky if you have mobility issues due to rock ledge. Id return to this resort.

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Tammyjean  - 

Verified Purchaser

Playa Cayo Santa Maria: No problems with the problems

Overall a nice relaxing vacation. No bells and whistles at this resort but no complaints either. Rooms were clean and they do the best with what they have. Water issues for one day were immediately acknowledged and worked on by the resort. Guests were given a bottle of rum for any inconvenience. No issues at all with food. Plenty of fresh food stations at the buffet. Think twice before booking air canada rouge; customer service is not their strong suit.

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Banker94  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Very Nice Resort

The resort is very well kept, the grounds were beautiful. The pool and beach were both amazing. The room was very spacious and clean and the fridge was always well stocked. The food was ok, the guy who makes the eggs and pancakes, does and excellent job, he even offered to cook my bacon a little more, it's the little things that mean a lot. The snack bar had really good pizza, french fries and pasta was delicious. The negative and this is no fault of the resort were the mosquitos, take bug spray [... read more]

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Crandallnfamily  - 

Verified Purchaser

Resonance Blu Santa Maria: Great resort

This was everything it said, great beaches, clean pool, the staff was excellent,the food was what you expect of Cuba but always find something to eat! Small market near by to do a little shopping, amazing ice coffee we drank every morning as I find coffee too strong. Bungalow 9 was the best close to pool, buffet, and ocean! The only thing wrong was seafood dinner didn't have anything for non seafood eaters. Will return to this resort!

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Bricat  - 

Verified Purchaser

Royalton Cayo Santa Maria: Great Resort!

They are very accommodating. Well kept grounds, pools and rooms. We had really good dinners at the Royalton restaurants. The activities could be better communicated so you know what is going on and where, then they would probably get more participation.

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CMMonica  - 

Verified Purchaser

Melia Las Dunas: Best resort in Cayo Santa Clara

This was my sixth visit to Melia las Dunas. I've walked through many other resorts in the area and spoken to many people and this resort is first class. A super holiday for family's , singles and couples. Safety was never a concern as the only people allowed across the causeway are workers and guests. All vehicles pass through a military check point. The staff are excellent as well as the food. Once you've been to the best you don't even want to to try anything else.

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Nicolet1  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Defenetly would go back

Trip was excellent. The staff was so nice and made sure that we where satisfied and was always polite and thankful. The hotel was beautiful always cleaned and tidy. Defenetly looking to go back. Beautiful beach!!!

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KJocuba  - 

Verified Purchaser

Playa Cayo Santa Maria: Beautiful beach and pools

Resort overall nice. Beach beautiful. Pools nice/clean. Bungalow 7 is a perfect spot. Close to beach and pools. Nice walk to food area and main lobby. Food great in restaurants. Buffet okay but the same every day. Staff very nice. Tours for fishing/ scuba/ dolphin all were excellent. Would recommend going but know that it is a Cuba resort. Bring bug spray for early AM and PM.

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Ting  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Great resort!

Over all everything was great rooms were very nice food was great pool areas were very nice well worth the money I found every one that had worked for the hotel were very helpful with anything I needed, and the buffet for meals was very nice I found we had a large choice on food witch was great

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Pegg  - 

Verified Purchaser

Memories Paraiso: This resort was more than I imagined.

I arrived at 2 in the morning due to a delayed flight and bus drive from the airport was over an hour but I have no complaints. The people are welcoming, the food was fantastic, the hotel was fantastic and the beaches and activities were awesome. Saw dolphins early in the morning playing in the ocean from my ocean view balcony . The excursion to the mainland to interact with locals and enjoy the music and food and their history should be a must. The conversion from Canadian to Cuban pesos was re [... read more]

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