Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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CamGuthrie  - 

Verified Purchaser

Mystique Habana by Royalton: Brand new renovation of a classic 1943 building - Wonderful place to stay!

Ten out of Ten ! The Mystique Regis hotel provided us with a marvelous place to stay while we explored the heart of old Havana. Our room on the second floor was gorgeous and had 16 foot tall ceilings! Bed was comfy, all furniture and fixtures were brand new, lots of room, good A/C. Breakfast on the 7th floor was great (eggs how you like them with a large selection of meats, cheeses and fruits) and the staff were always friendly and efficient. We never got tired of the panoramic view from th [... read more]

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Michelle73  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Amazing Resort

Truly enjoyed every moment at this resort. Every staff member was courteous but more importantly they were genuine. The resort is well kept especially the gardens and the beach is wonderful. I will be returning for sure.

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: beautiful beach

we really enjoyed the resort. grounds are well kept, staff were great. always so kind. Chicho always took care of us and our room. the beach is amazing, snorkel right off the beach, take the hobby cats out for a tour, paddle boats or go for a long walk on the white sand beach with crystal clear water. sting rays, star fish and may other little fish as soon as your toes hit the water. always lots of palapas on the beach. we only went in the pool once. hard to pull yourself away from the be [... read more]

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Izzy  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Resort is beautiful

We had a different experience this time from last year - unfortunately there is no manager on site which is evidenced by lack of staff which in turn leads to frustration especially when checking in. We arrived at 1;pm However our rooms were not available until 5pm . Their are shortages of goods and wine not their fault However when you are paying these prices you expect better. Our rooms were clean and we were compensated for any issues we experienced in that we ate Ala Carte most nights.  [... read more]

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Private  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Fantastic Vacation

We stayed at Grand Aston Cayo Paredon March 22-29. The resort is new and absolutely beautiful. Our room had a king bed, a massive walk in shower, a lovely ocean view and a fridge stocked with beer and water. We were in bungalow 9 which is right next to the beach. The beach is soft white sand with lots of shady palm frond structures and recliners. We never had any trouble finding a place to spend the day. We snorkelled the ocean directly off the beach and found hundreds of beautiful fish and st [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Hotel for Kitesurfing fan

Beautiful long beach/ Small hotel to relax for beach lover/ a lot of beach chairs and palapas/ very clean :washrooms and pool and on the site. very good room cleaning room service All hotels in Cayo Coco /Cayo Guillermo have shortages of Wine (red,rosé,white) since a few months,have to buy it at the tienda of the hotel (plan B)

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I don’t have one.  - 

Verified Purchaser

Hotel Rancho Luna: Rancho Luna

They try so hard! Food was varied and plentiful, some renovations to the rooms (new air conditioners, some paint), staff was generally very pleasant and helpful. The place was nearly empty so the beach bar was hardly used. The beach was fine. I have been there MANY times and would not recommend it to young people. Most tourists are older and regulars. The entertainment was minimal, and the entertainment director is a young fellow who should NEVER been issued a mic! The city seemed so sad. Most [... read more]

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Drew and Cyndi  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Beautiful mature gardens

Amazing people and landscapes. Just a great overall experience. Staff all over the resort go above and beyond to make your vacation memorable. Have been to Cuba many times and very aware of the shortages. If there's something you can't do without be sure to bring with you.

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Great Week!

We travelled here on March 22 2023.It is approx.1hr 15 min from airport.The resort itself is very modern and well kept grounds Beach and staff are 5 star.Rooms are very clean.If you are looking for a small relaxing resort this is the place for you.Everything is very close .We did not ever have a hard time finding a chair by beach or pool.Dining is Cuban fair shortages at times but never left hungry.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Beautiful resort

Beautiful gardens, beach and pool. Snorkelling was amazing! Gardeners at work daily keeping things neat and sweeping walkways. General public areas well maintained. Rooms were very clean. Yes, some food shortages on some days but not really an issue, lots to eat. The staff were amazing and so willing to accommodate. That more than made up for rooms bring slightly dated some fixtures about resort could do with a bit of maintenance. Public washrooms while clean( important factor) lacked some lock [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Good resort

The rooms, the grounds, the beach, the pool, and the staff were amazing. The food was ok, but it would have been nice to have some soft drinks or juice where water was limited. Everyone does not drink alcohol all the time. Our room was very nice but we had no hot water at all. By day 6, we had hot water from one of the two bathroom sinks. We were dreading taking a shower every day after the beach before dinner.

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Private  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: great resort 4th. trip to Cuba and this is by far the best

this is an awesome resort for Cuba, well maintained,rooms are very nice and kept clean, modern faculities,staff very helpful and friendly, food is very good and a good variety, pools are excellent and cleaned daily as the walking paths and pool area. One thing I would like to see is umbrellas for the sun, they have sun beds and half have a top but there are not enough and they are gone so fast in the morning, towels on them and half of them are empty until the afternoon

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Frankie58  - 

Verified Purchaser

Gran Muthu Imperial: Disappointed

I usually don’t write reviews but will make an exception for this one. I was very disappointed in this resort mainly for the price I paid. Pros- beautiful resort, clean, friendly staff. Cons- power went out 3 times, lost water in whole resort for a day, no clean towels and had to beg for the ones we got, maids would pick towels off the floor and hang them out on our patio to dry, room not cleaned for 3 days straight, there was hair in our tub from day one and remained there until we went  [... read more]

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Private  - 

Verified Purchaser

Brisas Guardalavaca: Absolutely gorgeous

The Hotel stay was fabulous, staff were great and respectful and when asked for things they acted right away. I definitely will be going back . I hope to return next year with my family we all had a wonderful time.

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Private  - 

Verified Purchaser

Melia Las Antillas: Great Vacation!

We just got back from a fabulous and relaxing week at this resort. This was our 8th time in Cuba, so we knew what to expect concerning the hotels and food. This resort is tired and needs updating, especially the rooms and bathrooms, but it's clean, and the staff is friendly. I must say I was very impressed with the food and the buffet restaurant. There is a lot of variety and, in my opinion, something for everyone. The seafood paella and Cuban day BBQ were fantastic and so delicious. We were not [... read more]

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KimBell  - 

Verified Purchaser

Brisas Del Caribe: Amazing resort

Everything was amazing after covid felt so safe, room cleaned everyday. Aida hairstylist is amazing, Jorge the amazing egg man can’t ask for a better omelet,,Julio best waiter in resort. Pool entertainment is amazing. Clean beach . Lots to eat. Wonderful shows every night at 10 pm lots for kids to do

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Private  - 

Verified Purchaser

Blau Varadero: Blau Varadero - a very, very nice resort!

The grounds of the Blau are beautiful & well-maintained. The inside of the building is lovely as well and the bar area, activity area & upper floor restaurant are very nice and spacious. My room was terrific. The staff were all very nice & helpful. And the activities were lots of fun. The food & drinks were very good, especially at the Palma Real restaurant - extra special.

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Karen  - 

Verified Purchaser

Hotel Playa Paraiso: Just OK

The beach is beautiful, although if you are not there by 730am, you will not get a spot, the pool is great too but same issue with spots, 730 everything is taken...noticed that people actually had reserved signs on the chairs and sometimes the chairs and huts never got used all day, very annoying...No sheets on the bed and when i asked the maid, she just said "no sheets"...we slept with the filty brown blankets from the closet all week...Food was ok but exactly the same every day...no make your  [... read more]

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Ellie & Jim  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Great place to celebrate our 50th wedding anniversary

The hotel was beautiful. Room was exactly what we were hoping for perfect view!!! The service throughout the hotel was excellent especially my friend who cleaned our room smiles everyday. I would love to return to this hotel providing they changed the food.

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Private  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Disappointed travellers!

Travelled in January 2023! My first poor review of any hotel in Cuba! This hotel lacks basic hygiene and bare necessities! No running water for 5 out of our 7 day stay. Only hot scorching water! No functional toilet either until our second last day! Bedding stinks and dirty! Front desk seemed overwhelmed with the lineup of customers complaining, customer service takes notes- that’s about it! Air Transat rep tried to assist us but that’s the best they could do! I would not recommend this ho [... read more]

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