We spent the last week of January there with another couple and we also celebrated my husbands 60th birthday. It was perfect. The resort is quiet due to Covid but it was nice to enjoy the place with less people. The layout of the property was excellent, you can see the beach/ocean from just about every where. Even if you have a pool day, it still feels like you’re at the beach. They have paddle boards, single and double kayaks and Hobie Cats that you can just grab and take out, we used all of [... read more]them. The staff are excellent, too many wonderful people to name but they all go the extra mile to make sure you are well taken care of. The restaurants opened on a rotating basis due to the lower occupancy but we were still able to eat at all of them and our favourite ones twice. We even had a private dinner on the beach, arranged by one of the restaurants, it was cool. The food is excellent everywhere and I’ve never eaten so much in my life. The place is meticulously clean and all the staff wear masks/shields. I felt safer there from Covid than I do at home. Canada requires a Covid PCR test in order for us to return home and Luis the concierge simply arranged it for us right in our room at the total cost of 5000 Pesos and our test results were emailed to us the next evening. Entertainment is quieter due to Covid but there was a live band every night and there was one dancing show.
The excursions were fun, we went on the ATV / River trip and chartered a boat for the 4 of us to go snorkeling , all very reasonably priced. I can’t find anything negative to say about Dreams and would
Love to visit again. You can take a taxi into town for 60 pesos and there’s lots of shopping available. I felt very safe here. I’ve been to many tropical resorts in many countries and would rate this one as one of my favourites. We LOVED this resort. My one suggestion would be to have a cocktail list as there are so many wonderful drinks to try but I never knew what they were all called.
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Wyndham Alltra Punta Cana: Fantastic resort! 5 star
The resort was very nice and has very friendly and helpful staff. This is clearly a very well managed resort. They have thought of numerous ways to provide top-notch service to their customers. Excellent food, and well presented.
The people that work here are very helpful and provide great service. When you have a stressful situation, they really help to alleviate the issue.
The activities staff are great. They make things so much fun. Shout out to Bruce Willis, he sure makes aerobics fu[... read more]n!
I had decided to keep the “do not disturb†sign up on my room all week to avoid the risk of getting COVID, and found that staff were really great about proactively making sure I had enough water and towels etc. The cleaning lady saw me in the hallway and asked about my needs. It was really wonderful.
It was great to see that the resort had environmentally friendly straws. No disposable cups, only the kind you wash. Although, on my last day, I noticed some disposable cups in use.
In terms of Covid risk:
Hand sanitizer is readily available - a bottle in your room, at least one in each building hallway, several at the bars, at the entrance of restaurants, etc. Staff are wearing masks.
I travelled January 22-29, 2021. Aside from the airplane, my only real concern for catching Covid was the buffet. I felt that the resort did as much as one could expect, but it’s the behaviour of other customers that could cause risks. Some people would only wear their mask over their mouth and not the nose…I just feel this is extremely rude and disrespectful towards the other patrons and the employees. Many people just had their mask on their chins. The food is out and in the open and there are people breathing all over it. Same guy who wouldn’t wear his mask at the buffet got up and got his own coffee…really he shouldn’t be doing that during a pandemic, if you really think about it, but clearly him and his wife felt that they could do as they pleased.
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Dreams Dominicus La Romana: Beautiful beach
Great resort overall. Beach is superb you cannot go wrong. Room was ok. Food was not bad overall however i wish they had more options. Juan Carlos supervisor at the buffet was excellent, great work!!!
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Dreams Huatulco: Amazing Resort
The resort is very beautiful. It was a short drive from the airport.
Very clean resort. Always someone cleaning. The beach was a beautiful sandy beach and the water was warm. Beach felt safe and protected. The staff was very accommodating. The pools were beautiful. Many to choose from. Great poolside service. Pool temperature was perfect.
Restaurants were all excellent. I would highly recommend.
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JW Marriott Costa Elena Resort and Spa: Beautiful Resort
We enjoyed 10 days at Dreams Las Mareas and that was the perfect amount of time. The resort and grounds are absolutely beautiful and the staff were amazing. The breakfast buffet was plentiful with many options and it was well laid out to help prevent over crowding and line ups. We ate at all of the restaurants but found the food quality to be mediocre at best. We found the pools to be packed with children - yes even the adult only areas so we spent our time on the beach which was extremely relax[... read more]ing and did not require us to save a lounger at 6am like everyone else at the resort. We enjoyed our stay and felt that Dreams was a solid 4 star resort but definitely not a 5 star resort. If you’re travelling with a large group or with children then this is definitely the resort for you. But if you’re travelling as a couple I would suggest finding an adult’s only resort as there are truly no adult only areas here.
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Dreams Onyx Resort and Spa: Love this resort
It was our second time there. We booked a preferred swim up room both times. Our butler was Nelson and couldn’t ask for better service. The grounds are beautiful. The pool is amazing and the ocean was always cleaned every morning.. We did all the a la carte and liked them all. Workers are very friendly. All workers wear masks all the time. There is hand sanitizer everywhere. At the buffet you get serve at all the different stations. Great resort, my husbands favorite.
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Wyndham Alltra Punta Cana: Shows it’s age
The resort looks nice in photos but overall not the best experience. The food was mediocre and the buffet had a small selection which the tried to hide with repeats of bread and salad bar items. The entertainment was also boring. Everyday it repeated the exact same activities as the day before. The rooms also showed there age. The lights in our building hallway weren’t on all night and my wife fell down the stairs one night maneuvering through the dark. Only bright spot was the staff was very [... read more]friendly. Overall not a great experience and would not return.
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Frank -
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Dreams Onyx Resort and Spa: Awesome resort
We had great expectations before leaving and we were not deceived. Room, grounds, pools and hotel was 5 star. It was just the right size where all amenities were short distance away. Service was top notch and met great people along the way. They were there to please. Beach was excellent but a bit too much waves for our liking. But calmer waters was not too far away.
The resort offers adult only sections but due to close proximity to family areas it did not always feel like it. But the private[... read more] island area offered the best area for full relaxation. We enjoyed the lazy river and slides as it offered a diversion.
We highly recommend the resort for families and adults only alike.
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Dreams Jade Resort and Spa: Trip
Second time at this resort had a great time. The food was good all the restaurants were good we did have a problem getting face clothes for our room but would call house keeping and they would send them right away
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Dreams Natura Resort and Spa: Decent Resort
The facilities are new and well appointed, but the area is underdeveloped and thus shows some fairly ugly wounds eg unfinished resort 500 ft from the hotel and rotting grasses on the beach as a result
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Wyndham Alltra Punta Cana: Amazing resort
The grounds, public areas, including dining areas are excellent. Rooms are mediocre. Food is nice too. Not much selection on international drinks. The bartenders are super nice...so is the concierge staff.
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Hyatt Vivid Punta Cana: Wonderful Vaca
We had a wonderful vacation at Dreams Palm Beach. The staff were so helpful (Noemi, Ambi and Albertito were especially great). We enjoyed all the specialty restaurants. Our room and the resort were always clean. We would return to Dreams Palm beach
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Dreams Onyx Resort and Spa: Awesome trip.
Over all it was a great trip. Dreams Onyx was a actual dream. Air Transat needs a little focused on logistics. Was sitting in a bus at punta Cana airport waiting to go to resort for an hour and a half. But the resort made up for that lack of organization from Air Transat. We had the preferred club package, it’s worth the extra cost. Kevin from trip central made booking and searching so easy. His recommendation was perfect.
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Dreams Curacao Resort Spa and Casino: Well needed vacation
Stayed at dreams spa and casino in curacao, amazing staff/rooms/beaches and food. Weather was perfect covid protocols were top notch, everyone was happy to help with any issues that came up. The entertainment on site was also a big bonus. 10/10 would go again
So many great things to say about this resort, but a few not so great.
Great:
- The food. High quality and freshness. The baked goods could be sold at any big city bakery. There was a great selection of wines at the a la carte restaurants, but honestly, the house wines were tastier than any restaurant I'd been to. A great choice for us non experts!
- The service. Everyone was friendly, helpful and patient. Any questions or concerns were addressed, whether it was simply keeping our glasses fi[... read more]lled, confirming excursion details or arranging our PCR tests.
- The rooms. Beds were super comfy with all the necessary supplies. We saw that some rooms were even set up with an available hammock on the balcony. Will be aiming for one of those if we go back.
- Safety. Protocols were clear, hand sanitizer was readily available and masks were made available if needed. Every area looked and smelled clean. While not brand new, the resort was obviously well cared for.
Not so great:
- The company that runs the resort tries to sell a membership to its family of resorts, but they're not upfront about it. For those who book rooms under the Preferred Club, you're greeted upon arrival by a company rep, who books you for a breakfast that appears to just be an information session. You're told it's just 90 mins. What we weren't told was it would be off site, 30 mins away, be an aggressive sales pitch and would end up taking 3+ hours of our day. Thankfully, it didn't cut into our 7 days of relaxation too much, but others we spoke to felt robbed of quality vacation time. We told our tale to other couples who decided to cancel the "breakfast." It was the only unpleasant experience we had.
- Evening entertainment could be LOUD, but stops right at 11pm. Just something to keep in mind if travelling with young kids, nursing a "headache" or have an early departure.
Tips:
- The Preferred Club guests have access to two smaller, quieter pools, but it's not monitored. They take your room# for restaurants so they can tell if you're preferred or not, but the pool areas aren't monitored. So while the Seaside Grill is open for breakfast & lunch for Preferred guests only, if you're sitting around the pool, you can order from the waiter and eat at your pool chair.
- If you want to save a lounge chair, the bath towels disappear quick & EARLY. Take a towel back to your room the night before so you don't have to wait for a fresh supply the next day.
- Do not choose the row of chairs closest to the ocean, as you'll be a target for all the vendors. ALL the vendors. Every 30 seconds. There seems to be an unspoken rule that they don't go past this row, so sit a little further back. They work hard, but the trinkets are worthless. I did witness some amazing braid work, though, so those services may be more worth it.
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Dreams Jade Resort and Spa: Great resort
The resort was beautiful, clean and staff was very friendly. The room was amazing with a double sink in the bathroom and two full closets. The food was good but hard to get into the restaurants. Some had a 1 1/2 hr wait to get in. The buffet was rarely open at night so all guests had to use the specialty restaurants. In addition at least one restaurant was closed too what slowed everything down even more. The nighttime shows are at 8:30 what made it hard to get to with it being slow to get dinne[... read more]r. The shows were disappointing in comparison with some other resorts.
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Dreams Royal Beach Punta Cana: Relaxing Family Vacation
Travelled as a family of 5. Stayed from Oct 23 to 30th. If you’re reading this review and you’ve already booked; relax, you will have a great time! If you are reading this review, trying to decide whether to book, then please continue to read!
Pros – We upgraded to Preferred Club upon arrival. Travelling as a family, this was a PRO! We were assigned Roberto as our personal concierge and he was amazing. We used WhatsApp to communicate which alleviated the need for us to having to contact[... read more] the 'front desk' with any questions/concerns. We were able to navigate the resort and access a variety of amenities easily by sending Roberto a message! He responded immediately and was always available to help! Another huge Pro of Preferred Club was the Seaside Grill restaurant. Available to preferred members only for breakfast and lunch it was a lovely spot! We had breakfast there every day! All staff at the Seaside are awesome but a special shout out to Luis who went above and beyond.
Preferred club room placement was nice, we were in the center facing the pool, rooms 5249 and 5253.
The resort was spotless, staff was friendly. They take Covid measurements very seriously and we felt safe! There were some exceptional staff we’d like to mention: Louisa in the Sports Bar, Jose at the Cabana, Cristian – bartender and Raul at Fusion.
Room was super clean. Housekeeping was fantastic. Turndown service a nice touch!
All restaurants have QR codes that you scan as you enter (usually on the tables as well). There are no paper menus.
The lazy river pool concept was great! We brought floaties with us. There is a pump, free of charge to use at the beach hut (they also sell floaties there but bring your own if you can).
Beach was clean, resort staff friendly, engaging and kind! The activities team tried to get people to participate but they weren’t pushy! The vendors walking the beach were pushy but a ‘no thanks’ seemed to do the trick for most of them.
Beach Cabana – Amazing!! What a way to spend the day😊
Cons – Food. I hate to say but the food was quite disappointing. There is always something to eat; you will never go hungry but if you’re a foodie and/or food is an important part of your trip, I wouldn’t recommend Dreams Royal Beach for this reason. Specifically, the buffet was not a good experience and we tried to avoid it. Possibly it was expectations? I thought Dreams would be comparable to Moon Palace or Bahia Principe resorts in terms of choices/quality of the buffet. Even though I read reviews claiming the buffet to be small, I thought people were just nitpicking. I realize now, they weren't. Options in buffet were limited and for all the amazing organization in other aspects of this resort, the buffet is seriously lacking. The couple times we went, lineups were long and disorganized as there were only one or two staff trying their best to serve everyone. Once Covid protocols are lifted, the staff being required to serve at the buffet won’t be an issue, but until that happens, management needs to address this. Food in the restaurants was good in comparison to the buffet. Some items at some restaurants were fantastic but unfortunately, it wasn’t consistent.
Drink service at both the pool and beach were spotty at best. This was not an issue for us; we don’t mind walking up and grabbing a drink and there were bars everywhere, you never had far to go but if you are expecting to be waited on for drink service, you will be disappointed.
Entertainment – Shows were decent, not fabulous, but good! They have both an 'Explorer's Club' for smaller children and a ‘Core Zone’ teens club for tweens/teens. They seem to do a lot with smaller kids, but not so much with the tween/teen age group. This was a huge disappointment as one of the main reasons I booked with Dreams was the Teen Club and activities. Possibly there just wasn’t a lot of teens while we were there, but there were no activities scheduled for teens. The staff at the Core Zone did not engage at all and it was more of a ‘babysitting’ vibe as they didn't interact.
There were these fun little pop-up things daily (a dessert bar on the lawn, chess/dominos in the theatre) but I have no idea how you’d find out about them. We seemed to stumble onto them. It would have been nice to know about them. We scanned the QR code and had the daily activities on our devices, but clearly, we were missing something.
In room Showers – there are no doors or fans. Every time someone had a shower the entire room was steamed up for quite some time and the floor was soaked. The bathroom was esthetically pleasing but not functional.
We had a very nice time. This resort is spotless, the staff is friendly and engaging. The beach is beautiful, and the activities are fun! It was an enjoyable family vacation during a global pandemic.
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VictoriaW -
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Dreams Royal Beach Punta Cana: Great Staff
Staff was pleasant and helpful. The resort was clean and they did a great job at making us feel like they were taking every precaution for Covid. The food was average and as someone who can not eat gluten, I was limited on what I could eat. There was complete confusion on what I could eat at the buffet by all of the staff so I wasn't able to enjoy lunch. The restaurants in the evening were able to accommodate. The entertainment was very disappointing. Also, the pool bars we closed on the poolsid[... read more]e of the bars. Booking our covid test to return to Canada was difficult and they didn't think they would have time even though we booked as soon as we arrived and were not able to book until we got to the hotel. A few days later they were able to fit us in early in the morning two days before our flight and said we'd have our results by the next day at 6 pm. We didn't get them until 8 am of the day we were leaving. Everything worked out, but it was very stressful which isn't what you want your vacation to be.
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RS77 -
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Hyatt Vivid Punta Cana: Always Feels Like Home
This was our fourth trip to Dreams Palm Beach and we were constantly reminded why we keep coming back. The staff at Dreams, from the Preferred Club, to the restaurants, to the cleaning staff and maintenance crews, everyone is so welcoming and always willing to greet you with an enthusiastic 'Hola!' or 'Buenos Dias!' Everyone takes pride in what they do, making you feel like you are truly part of their family. A few very special people we'd like to thank:
Wilson - It doesn't get any better tha[... read more]n Wilson at the Preferred Club. He greets us with open arms when we arrive and from that moment forward he treats you like a part of his family. He is one of the main reasons we didn't want to go anywhere else for our first trip out of COVID, and why we keep coming back. He never stops working and is full of surprises. It is my honor to call him a friend!
Pablo - working behind the scenes as the Social Media Coordinator - my wife's BFF at Dreams - one of the most pleasant and caring people we've met at Dreams - we only wish we were able to see him more often this trip - we know we will keep in touch!
Emillio - If you hear anyone say 'EXCELLENTE' at Dreams, know that they probably heard it first from Emillio - working the Preferred Club Adult's section - Emillio is beloved by everyone he interacts with. He does his work with pride and treats the Preferred Club like his home. Emillio is as close as they come to a celebrity at Dreams - in a word Rockstar!
Ariady - 'Ari' is Wilson's partner in crime at the check-in desk. A great big teddy-bear with a warm heart, always quick with a joke and never without a smile on his face. We remember Ari as a bit shy when we first met him - happy to say he has burst from that shell and is just a pleasure to be around!
Cristina - our hostess with the mostess, at the Seaside Grill (SSG) - amazing smile and welcomed us with enthusiasm on every visit. We start and end every trip with a visit to the SSG, and Cristina is one of the reasons why!
Yeimey - also at the SSG was also terrific and helpful, she was super friendly and made sure we were well hydrated with every meal :)
Juan and Ivan - two more of our SSG favorites welcomed us home and we are so happy we were able to see them again this visit - we were just a little sad we didn't get to see them more often.
Ricardo - I think he has found a way to clone himself as he is seemingly everywhere, from SSG to the restaurants and the buffet - Ricardo is always on the move and such a pleasure to interact with.
Demetrio - also a man on the move - he's got a VIP touch and makes himself available for whatever you need, whenever you bump into him.
Valter Espinoza - Dreams Palm Beach General Manager - while I've never spoken to him personally, we wanted to note that he runs a tremendous operation and you can tell he leads by example; not expecting anyone on staff to do something he wouldn't do himself. Example: in the middle of a tropical storm, we witnessed Valter with a stack of abandoned poolside cups and an errant floaty under his arm at the Preferred Club pool. Drenched from head to toe but making sure the grounds were kept free of debris and looking pristine once the sun was ready to come out again.
A few new faces that we enjoyed on this trip include:
Naomi - our server at El Patio and also working the breakfast buffet - it was nice to see more female representation on the server side of things and she was so sweet and friendly - personality++ - can't wait to see her again.
Geichel - A bundle of enthusiasm, working at Bordeaux, Portofino and the buffet - A baseball fan, so we instantly connected and full of energy; a pleasure to interact with, whenever we had the chance.
Carlos Alfredo - Pool side at the Preferred Club adult's pool (when Emillio is on break) and at Portofino - 'Yeah Baby' this kid has charisma and just puts a smile on your face when you see him.
Manuel - Last here, but not least, our AMAZING room attendant. It was so refreshing to come back from a morning dip each day to a room that felt as fresh on day 7 as it did on the day we arrived - he takes pride in his work and it shows.
We love Dreams Palm Beach Punta Cana and can't wait to be back... thank goodness that our next trip is less than four months away - we're already booked for December 2021.
See you all soon family!!
Ryan and Tammy
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Dreams Dominicus La Romana: Amazing Resort - Highly recommend!
We stayed here from March 7-14, 2020. This is our 2nd time to La Romana area but 1st to this resort. We were upgraded to a 2-room suite, which was very nice. The grounds, pools, beach were all very clean and well kept. There was many staff, which are all very friendly, no need to wait for anything. We had no issues with the food, it was very fresh & lots to choose from. Love the idea that there is no need to book a la carte restaurants and you are seated by staff for all restaurants (even [... read more]buffets). Overall, a great resort!