Riu Palace Peninsula: Wonderful resort!

We absolutely loved this resort! The staff are very friendly, rooms were always clean, beautiful beach! The only recommendation I would have is for the check in staff to provide a bit more information. Ie we were allowed to use steam room and hot tub daily and didn’t even know until the spa service staff told us. Otherwise had a great stay!

Riu Tequila: Wonderful Vacation at the Tequila

We enjoyed everything about the Riu Tequila. The rooms are clean and comfy. The air conditioning works well. The quantity and quality of food and drinks were great. The entertainment is fun. The staff is very friendly. The beach is lovely. The ride to the beach club is quick and convenient. It is very nice to use the other 2 sister resorts for everything except their a la cartes. All 3 resorts have the same 4 a la cartes at each, so you're not missing out on anything. I like the fact that you do [... read more]n't have to reserve the a la cartes each morning. The money exchange is better at the resort than at the money exchanges in town. The proximity to Playa del Carmen is also convenient. You can either walk the 3 klms, or take a taxi for 150 pesos. The Playacar Plaza is just outside the resort and has many little stores and kiosks that offer all that you need for souvenirs and other needs. We plan to return again next year.

Riu Negril: Great time at Riu Negril

Rooms were newly renovated. Buffet was great! A la carte restaurants were ok. Staff were friendly. Especially O'Neil and Ruen at the lobby bar. Beach nice and grounds very well kept. We're able to walk quite a distance on beach.

Riu Negril: Great time at Riu Negril

Rooms were newly renovated. Buffet was great! A la carte restaurants were ok. Staff were friendly. Especially O'Neil and Ruen at the lobby bar. Beach nice and grounds very well kept. We're able to walk quite a distance on beach.

Riu Palace Aruba: Living like royals at the Riu Palace

We had a fantastic week! The hotel grounds and interior are very well taken care of and staff were friendly! Beautiful pools and gorgeous beach property with beach chairs and palapas. The hotel activities were fun for the whole family and included some activity rentals such as kayaking. The food quality and choices were amazing! Great location for walking to other hotels/shops and taking the bus to downtown.

Riu Palace Cabo San Lucas: Will never go again

I will premise this review by saying in general the resort was decent. Rooms are in need of some love but to be expected in an older resort. Food was decent. My biggest problem was the the fact that this resort was over run with spring breakers. The RIU policy says specifically that it does not allow spring breakers. Very untrue. I would say approximatley 70% were and they were obnoxious and drunk and rude. Spoke to the resort customer service and they basically said too bad. You  [... read more]could not even get into the adult pool or the bar associated with it. If RIU is not going to honor their own policy take it off the website. We would have chosen differently if we had known.

Riu Palace Baja California: Amazing time in Cabo!

The staff was amazing, especially Fernando at the Gold Bar, and Emmanuel and Itzel at the buffet. The Asian and Mexican restaurants, and the buffet were excellent… housekeeping staff did a great job, everyone was so friendly. The guest room showers could’ve been hotter, but the bathtub water was piping hot so maybe just an issue in our room.

Riu Guanacaste: It was great! But be wary

We stayed at the Riu Guanacaste between 03/01 and 03/07. I'll try to keep this short and sweet. The good: The staff were nice and the resort was clean for the most part. Pools were well maintained and fairly clean. There were ton of activities during the day and evening. The staff definitely entertained. Food was pretty good with ample selections. The Asian a la carte restaurant was amazing and would highly recommend. It's also nice that you don't have to reserve ahead of time. The beach was  [... read more]lovely although we had to deal with pushy locals trying to sell you stuff. Everyday we had to repeat multiple times that we're not interested. Water was fantastic and fairly clean. The scenery and landscapes are beautiful! The bad: Rooms are quite dated. We also smelled sewage coming from the toilet in the bathroom. It wasn't bad, but we talked to someone else who claimed the smell was unbearable and they had to switch rooms. There is no bank at the resort which I found shocking. I've been to way worse places and at least they had a bank where you could with draw cash in case of emergencies. The closest bank was at Coco Beach which turned out to be a dud since the ATM didn't work. For Riu, that's quite disappointing. We've heard from others that their minibar in their room was not stocked and they had to ask several times before management did anything about it. BEWARE!: We met one couple who claimed their room was robbed of possessions totaling $500. They said that someone a few weeks ago was robbed of $1500 in cash! Beware of your belongings! Note that room safes are not at all that safe. We didn't experience anything missing but we were put on high alert after that information.

Riu Tequila: brilliant hotel

really enjoyed my stay hotel was very very clean staff were brilliant rooms very clean and the food was very good well worth the money a 5 min walk to the beach or you could get the mini bus but was better walking down a private entry shaded so it was cooler

Riu Palace Kukulkan: Dream Vacation

Hotel was amazing, so clean and fresh, there was a lot food to choose from and plenty, the pool was great always some kind of game or party going on and lots to drink. Everybody was just so happy to see you, there were night shows from mariachi to pop music or games. They really took care of you. We'll definitely coming back!

Riu Dunamar: Very clean and pretty gardens everywhere!

All the resort was kept well, cleaned through out the day! The staff was welcoming and polite! The one thing that needs to change is perhaps adding another little shop with more clothing! All the prices in the existing shop were over priced ! When I ask about any baby things, which I wanted to purchase; I was told "there's the door!" I realize that maybe the person didn't understand what I was asking!

Riu Reggae: Amazing resort

Riu Reggae Hotel was a lovely low-rise which we liked; grounds were tidy, beautiful and well maintained; no issues with checking in or checking out as the staff was friendly knowledgeable and welcoming. The room was clean, tidy and bug free; had a safe as well ; the veranda was ideal just for sitting and/or hanging wet clothes to dry. Beach was safe & clean, water calm, atmosphere scenic, most people friendly, helpful and kind. The food was excellent with a lot of local foods fruits & veggies [... read more], as well as international foods so there were many great choices at the buffet and at the other 5 restaurants. Entertainment was great at RIU Reggae and RIU Montego Bay especially the Friday White Party which was lots of fun. There were many activities from which to choose and opportunities to get to learn about the culture and people of Jamaica. I would recommend this hotel.

Riu Palace Baja California: Great resort , we will be back!

The hotel is beautiful, the grounds are immaculate and the pools are really well maintained. The staff are lovely and the service was always fantastic. The room was great and the bed was comfortable as well. The buffet was great and having the lunch spot at the pool was very convenient! We tried few of the the a la carte restaurants as well and we liked them. We would definitely go back !

Riu Palace Aquarelle: Wonderful resort

As always, Riu always shines with good staff and good food. Check-in was easy, the rep at the desk was SO helpful and accommodating, letting me pick what floor to be on and being very transparent with their availability. I asked if they had availability to upgrade to an ocean view room which there was and it was totally worth the extra money. However, there was an issue with room service on night, it was delivered to us 2 hours after ordering at midnight and we had fell asleep by that time.  [... read more]Room service menu is very limited, your options are literally caesar salad, club sandwich and nachos (basically corn chips with cheap queso sauce, you get the tiniest bit of pico di galo with it) The beach does not compare to the Riu Tropical Palace Negril, like at all. But I knew that going in so I adjusted my expectations, but it was worse than I expected. We did not swim in their beach we would walk down past the Royalton to Ocean Springs and swam there, much less seaweed and rocks. The entertainment team was fire, they did a Michael Jackson night and Jamaica night which were the best shows. The hotel is brand new, so everything is pristine and beautiful. The rooms are clean but the two double beds are small, there was three of us so one of us ended up using the pull-out sofa to sleep on.

Riu Palace Jamaica: Very nice resort

The Riu Palace Montego Bay was very nice. The food was great at the buffet. Lots of choices and very fresh salad selection. We did the steak house and the lobster tail was delicious and the steak was done nicely. Lot's of fun around the pool with swim up bar but, the quite pool right beside it was nice when just wanted some quiet time. The entertainment staff kept things busy in the day and the water aerobic classes were good. The Palace is the quieter of the 3 hotels and the Reggae seemed ve [... read more]ry busy with lots of night life if you like that. The beach is not great and not very big. It is a tad sea weedy and not soft sand to walk on if that is your thing don't go here for the beach. The room was great and the house keeping and bar restock staff did a good job. The staff at this resort were for the most part very nice and happy to help.

Riu Tequila: Amazing week at Riu Tequila

We spent a wonderful time at Riu Tequila between February 24 and March 3rd . Flight with Sunwing from Toronto was ok. All was perfect : room is renovated and very nice, resort is big and well maintained, Mickael Jackson show was amazing too. Ocean water was not very shallow upon entry, and this is something that affected me since i cannot swim, but the beach is outstanding, with lots of palm trees for shade. Thank you What a

Riu Palace Las Americas: RPLA is memorable

Great bougie resort which I would highly recommend. The RPLA does not disappoint! They have many fun daily activities & nightly shows & themed nights at the RIU Caribe with complimentary free shuttle . Also the RIU Cancun is 3 minute walk. Everything is close by including shops, spa's & and other RIU hotels to visit etc. Cuisine was great!

Riu Guanacaste: RIU Quanacaste

Grounds, public areas all good. Foods left something to be desired. All restaurants had similar buffets. Very little a la carte. Construction was noisy. Evening entertainment only fair. Location is far away from everywhere for tours.

Riu Lupita: Couldnt ask for a more attentive resort

Once again the Lupita has exceeded my expectations. I thought this was a wonderful resort the first time I was here, they have succeeded in surpassing that expectation. The staff are amazing. Check in, bar staff, buffet staff entertainment staff, cleaning staff all work very hard to ensure you enjoy your stay. I would not hesitate to come back. Whether alone, as a couple or a family, the Riu Lupita is the place to go.

Riu Palace Riviera Maya: Beautiful Resort

The rooms were very nice and the food amazing. The grounds were amazing and kept very clean. The workers were friendly and work very hard. Loved the pools and the different activities that were offered including the foam party.