Viva Maya by Wyndham: wonderful resort with very friendly staff!
Wonderful hotel who work hard to ensure that you enjoy your vacation! There are always activities happening from Yoga in the morning- to Catamaran sailing. There is something for everyone! We really enjoyed the free bike use- as Playa Del Carmen is a short 15 minute bike ride from the resort and is a wonderful town for shopping.
The A La Cart restaurants were wonderful- with amazing food and service. We also took advantage of the Viva Wyndham Aztec which is a few resorts down and is accessible f[... read more]or guests staying at the Maya. This was a nice option for dinner one night.
The international buffet has a wide variety of food and the Panini maker was a favourite for us for lunch!
The rooms are clean and the balcony is a nice option.
The Relax pool was a favourite for us! Tomas the bartender there is wonderful and keeps your drinks full with a smile!
We would recommend this resort- you wont be disappointed!
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Bozena -
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Viva Tangerine by Wyndham: need to improved
less than 3 * hotel,no electricity for 2 days,people on reception desk don't speak English,they Ruth,no helpful Bar close at 2 am,very poor entertainment,For money I payed I should get at least 4.5 star,sorry I don't recommended to no one to go to this resort
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Peter565 -
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Viva Wyndham Dominicus Beach: A Wonderful Vacation
I had a wonderful vacation at this resort. The entertainment was outstanding and the food was consistently excellent. The staff were very friendly and polite. On top of it all, the beach is amazing. I had a great time at Isla Saona and would definitely recommend this resort to others. El Capitano will be back!
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Jodio121 -
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Viva Tangerine by Wyndham: GREAT VACATION
public area's of the hotel were fantastic. grounds were kept very nice. all common use areas were great. however the hotel rooms them selves need an update. they are really starting to fall apart. no hot water a huge problem. front desk staff not as nice as the rest of the staff. really lack of hot water the biggest problem.
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Bugg -
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Viva Tangerine by Wyndham: amazing - kiters/windsurfers paradise
a la carte dinners were amazing! thanks for organizing the beach party!!! michael jackson tribute was incredible.
drinks could be improved and I'd reccomend different glasses
overall very satisfied!
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Jlh74 -
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Viva Tangerine by Wyndham: great value
The grounds and beach were immaculate. The staff were five star. The pools were cleaned daily. The buffet was varied and good quality. The rooms were simple, but clean. We will go back without any hesitation.
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A and R -
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Viva Tangerine by Wyndham: wonderful and homey
Highlights were beach.pools.grounds...best beach ever been on . Water so warm. Only one buffet but they tried very hard to refresh menu. Something for everyone. Staff exceptional. Rolando.junior .kenny eliazer and hostess girl became. Like family to us. Just sweet people that worked hard to please . Loved our balcony in the sun with a view. Room 2213. There 14 days and didn't get bored. And yes would love to return if price was right
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Brown2015 -
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Viva Tangerine by Wyndham: Friendly staff
Just returned June 3Rd 2015. the resort was very beautiful and you recognized there was consistent upkeep of the place.
The food was limited for buffet breakfast and dinner. Repeated the same stuff over and over during our stay. Oatmeal was very soupy...
Room was very clean and decent.
Viva Tangerine by Wyndham: Very clean, quiet resort
Small resort but beautifully landscaped grounds. The hotel is very well maintained. The hotel room was very clean. No bugs, AC worked phenomenally, the showers were always hot, we were in room 4007 near the relax pool. It was a quiet area farther from the bar and buffet. The food was OK. Variety in food was so/so, not many meat dishes. Mostly potatoes, pasta and pizza. The a la cart restaurants were very good. Although, there was only two to choose from- Italian and Mexican but it was easy to bo[... read more]ok and we got more than just 2. I didn't like that the main areas such as buffet and restaurants weren't air conditioned. The beach was beautiful, little to no seaweed and easy to find lounge chairs. The lobby had free wifi but was very slow due to everyone trying to log in. I highly suggest buying the hours for wifi. It worked great in our room and anywhere on the resort. I also didn't like that the main bar closed at 12 and you had to go down to the disco to get drinks because that one stayed open until 2am. The disco was air conditioned but nasty. Smelled like mold because it was in the basement. Very few people there aswell, everyone went to cabarete to party which is a 10 minute walk on the beach. I wouldn't walk in alone at night though. The shows aren't really my thing but the animation crew were really good at what they do. Front desk was Always very helpful. Location was great, very close to caberete where the nightlife is very live. I would reccomend this hotel only because of its location to caberete. Overall I had a good time.
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John1212 -
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Viva Tangerine by Wyndham: Not exactly paradise!
I did not like Viva Wyndham and transferred to another resort after two days. I was given a room with no view, no balcony, mold growing in the bathroom, and no hot water. The main seating area by the bar was filled with smokers and there was no place to sit without breathing second hand smoke. The beach was beautiful but windy. I will not return to this resort.
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Closie -
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Viva Tangerine by Wyndham: Viva Wyndham tangerine
We only stayed 1 day then moved to lifestyle vacations . There was no place to unpack our clothes etc room we upgraded to was very tiny. Food was not great . We had 5 star accomadations and service at lifestyle
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Maxglobie -
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Grand Isla Navidad Resort: Great hotel - restaurant service needs improvement
Thank you for giving me an opportunity to voice my opinion about our stay at the Grand Isla Navidad Resort for two weeks in February 2015.
We loved it.
We liked our room, the view and the quietness of the hotel away from all the hustle and bustle of other big touristy resorts.
We liked the food too. But there were a few things that surprise us about this 4.5 star hotel.
That was the service.
Every time we wanted to sit down at the La Plasuela restaurant (at pool level) for lunch we had to sit do[... read more]wn to a table that hasn’t been cleaned after the last customers. Even when there were only half of the tables occupied the others were not cleaned and the waiters didn’t look like they would clean it until we sat down and often waited for a long time. Even then they would put utensils in from of us that were left over from the previous guest.
We couldn’t believe how one of the waiters gathered dishes and utensils at our and other dirty tables to give to us.
We ordered the red snapper but we got some other fish dish served without informing us that they didn’t have any red snapper.
Used single serve ketchup and mayonnaise jars were put back on the tables.
We wanted to book a table at Antonio’s Italian restaurant and were told by the concierge that there were no tables available for the early booking times. As we didn’t want to eat so late we declined. Later we asked again by the check-in desk and were told it was no problem and that there were many open tables at any time. When we got to the restaurant it was not even half full.
At breakfast and dinner we had to enjoy the same buffet at least 4 or 5 times prepared by a single cook lady for all the hotel guests during our two week stay. This resulted in long, sometimes a whole hour wait till one could get something to eat.
We were not informed that we could also order from the menus. We found out about ordering from the menus from other guests. When we asked for the menus we got Spanish menus twice during the same dinner because the staff couldn’t organize the menus according to different languages. But when we did the food was very good.
Most importantly the restaurant under the leadership of Mr. Lorenzo is the most disorganized restaurant we had the pleasure to dine in a long time.
The girl asks us for our room number and then she said we could sit anywhere we wanted. Then we had to wait till one of the waiters was nice enough to ask us what we would like to drink. But first he had to gather coffee cups from other tables but he didn’t bring us a spoon. We had to ask again for a spoon. Then we had asked again for milk for our coffee etc etc.
At dinner-time more of the same.
We would think that the lady at the desk should have led us to a table and give us the menus. Ask what we would like to drink and get somebody to bring it instead everybody running around without a clue of what they are doing.
Pretty poor organization in our opinion.
We think that the staff and especially the staff leaders in the restaurants like Mr. Lorenzo need to receive proper training on how a restaurant should be operated in a hotel of this standard.
The entertainment at your El Faro lobby bar was absolutely horrible. The two Canadian entertainers from Salt Spring Island were the worst performers we had the pleasure to enjoy in a long time.
The bartender Sergio had at least a bit more knowledge of drink mixing than the bartenders at the pool bar. They were just sloshing stuff together. Obviously they had no proper training.
Very poor for a 4.5 star hotel.
But in all fairness I’d like to repeat that we enjoyed our stay. We loved the location, the scenery, our room, the cleanliness, the view and the weather.
Just the restaurant service needed some improvement.
I would like to thank you for providing us with a great vacation and I hope that you accept our opinion about it given in honesty.
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Fynnmcc -
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Viva Wyndham Dominicus Beach: Underrated and Underappreciated
We returned from the Viva Wyndham Dominicus Beach 4 days ago and I wish I was still there. This property is rated 3.5stars, but it is more of a 4 star. We were scared when we got to the lobby expecting a Grandiose area of congregation. The VWDB lobby is for checking wifi and coming and going. That's all. The resort opens up from there with great areas to hangout night and day. The beach is Amazing! White sand turquoise clear wAter and some large areas of coral in waist deep water teeming with fi[... read more]sh and amazing for snorkelling. 3/4 pools are beautiful with bars close at hand. There is a trapeze which is also included. And children 4-12 can use from 9-11. And adults 4-6. The standard room is just that "standard" and doesn't even have a fridge. But before you book look to see if there is a superior room available. Usually they are not much more. There also is bungalows that are stone buildings with thatched roofs. These are great and are closest to the beach. I reccomended these! The food at the main buffet is typical-really good buffet food. Nothing that blew me away but I was content every meal there. The a al carte restaurants were also very good. The Mexican restaurant was actually amazing. You can book into these every night so get into guest services and do it.
The animation team were wonderful! It is a very multicultural hotel. And almost everyone speaks some-decent English. There are a lot of Italians at the resort so don't be offended if they don't speak English first. The animation team is made up of people from all over the world. Italy, Scotland, Brazil, Slovakia and Dominicans. Most can speak 4-5 languages well and they are all fun people and skilled dancers.
At around 8:30 there is usually a band or music in the main courtyard and the animation staff is ever present to teach merengue or bachata. At 9:45 the show starts and was the best shows I've seen at a resort. Except the comedy show. Book a late dinner that day. Following the show there is a fun themed danceparty in the courtyard every night until 12:30 when the staff walks everyone interested to the disco.
This is a very fun hotel with lots to do at any level of participation. The beach is large and although often packed. There are always loungers to be found. I have already recommended this hotel to friends and will return myself. We travelled with our 2 children 5&7.
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Joey123 -
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Grand Isla Navidad Resort: Beautiful Resort!!
This is a beautiful resort with great staff and . You don't need to get a ocean view room because all views are amazing. Food was pretty good but the dinner buffet was not great. If your looking for a quite vacation with no entertainment then this is a great place to go.
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Princessp -
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Viva Maya by Wyndham: Great value and lots of fun things to do!
It was overall really great. Tons of stuff to do besides bake on the beach! We went on a long bike ride, paddle boarded, kayaked, went on a catamaran - all included. We also went on a great excursion to Tulum. Would go back to this area again!
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Jesse -
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Viva Wyndham Dominicus Beach: Very nice
The resort itself was beautiful, well maintained and a pleasure to stay at. The staff were very helpful when the airline lost my luggage and were the primary reason that I was able to recover it while at the resort! Thanks for the great memories!
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Skitobefree -
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Viva Tangerine by Wyndham: Three Star Kite friendly!
Food is decent, resort is nice and rooms are ok. you can expect a small issue or two like no hot water but eventually this gets fixed. This is not an ideal place for non-kiters! Very windy and kites on the beach are dangerous to tanners and pedestrians.
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Normen -
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Viva Maya by Wyndham: Nice place hotel
Clean and good location beach wast good time of the year but definitely recomonded this location close to 5th street by walking close to Starbucks it is a nice quiet and safe place to walk around definitely recomonded
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Leesha -
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Viva Maya by Wyndham: fun and friendy resort!
Hotel Staff were great; extremely friendly, down to earth and helpful.
Rooms were clean and modern - no issues.
Buffet food was ok, restaurants were better.
Entertainment outside of resort was easily accessible.
We were a group of 4 (2 - 30 year old couples) found there to be quite a mix of ages and nationalities which we really enjoyed.
Sunwing travel portion was not the greatest.