The hotel was great, we were lucky to have our room right by the main lobby, halfway between both pools, spent many days at both pools and the beach. Never had an issue trying to find beach or pools chairs for 4. food was good, need to have an open mind and remember they are catering to numerous cultures, always found something good and tasty to eat every time we went to the buffet. Went to a couple of the a la carte restaurants, book a couple days ahead as they book up quick. The staff are a[... read more]mazing, always smiling, happy and friendly and always quick to say hi. Looking forward to going back !!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Andrew -
Verified Purchaser
Good
This was my 1st time at this resort my parent went there to celebrate their 25th anniversary 5 years ago and thats why they said lets go back has now it has been upgraded to a 5 star compared to 5 years ago it was a 4 star and this was a special occasion has I was proposing to my girlfriend and wanted it to be very special but there were some issues has my parents had arranged for a special arrangement to be done in the room for us and NOTHING was done for us and she asked them 5 times to do som[... read more]ething but nothing was done to make our occasion even more special
aside from that our room was ok...it was very cold we kept the a/c off most of the time
the food was ok we did have issues at the Don Pablo where my fiance food (duck ) was raw
the beach was good
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Debbie -
Verified Purchaser
Ok resort
The resort is very big . We did experience some difficulty in our room which was never resolvedid
The pool was not the cleanest.
Regards to the restaurant...well we week very disappointed in the Don Pablo food was not cooked properry. But stay in the blue section which is closet to the beach that was the best area.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Luckywife -
Verified Purchaser
Amazing Beach!
This is a massive and beautiful resort, the grounds are lovely and our rooms were lovely. The buffet is not great but we did not go hungry. My husband stood in line for an hour at guest services to try and book reservations at any of the restaurants. I would have appreciated an advance email from the resort advising us to do that in advance of our trip to avoid the disappointment of not being able to try any. We should not have had to learn that from other guests when it was already to late.[... read more] The beach at this resort is spectacular and we never had any difficulty getting a palapa. We would have had to get up at the crack of dawn to reserve one close to the water but we were always able to get one and we spent our entire week there, preferring it over the pool. We went to one show, the Michael Jackson Tribute and it was excellent. The resort is massive and like a maze if you have never been there before, but there is plenty of transportation so that you don't have to walk a long distance to get anywhere. Service was hit and miss but good when you got it. Housekeeping was excellent and our rooms were clean and comfortable and we were given plenty of water.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Di11 -
Verified Purchaser
Amazing resort
What a great place for a vacation. Staff couldn't do enough for you, food was great and plentiful. Beach was amazing. Lots of things to do, never was bored. 1week was not enough time to do & see everything. The evening shows were very good.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
HThomson -
Verified Purchaser
Really worth it!
I'd like to start by saying that even though I did a tonne of research and read a lot of reviews, this resort truly exceeded my initial expectations. There seems to be an unending amount of staff everywhere, and all of them seemed truly happy to be doing their jobs. There's a bit of a language barrier, but considering the amount of people that were there from various countries speaking a multitude of languages, it makes sense that the staff would not be able to learn every language, especially n[... read more]ot fluently. They do their very best and I was given very good service. The food was delicious, and of fantastic quality and variety. I could have eaten at the buffet every night, but I did venture out to the a la cartes. If you love meat, their Brazilian style steakhouse, Rodizio, is amazing, and all the meat was incredibly well flavoured. The Mediterranean restaurant, El Pescador, offered some of the best seafood. And their Italian restaurant (I don't remember the name) had an amazing appetizer buffet and delicious pasta menu choices. You never go hungry either. The pool side buffet had lots of choice for midday snacks. The grounds are stunning, constantly being groomed by an army of grounds keepers. The trolley car that is available to take you to the other parts of the resort (the entire property is actually 6 different resorts, though only the Ambar is adults only) and comes quite frequently, so you never wait long. The beach is beautiful, and once again there are groomers raking up the seaweed all day. They do their best to keep it clean as possible. There are always chairs available, but if you want one close to the water, you need to get up very early (6:30ish) but they have paths to walk down easily. Best part about adults only is they mean it. There are signs everywhere along the border of the Ambar portion and the lifeguard will actually blow his whistle and redirect parents who walk their children onto the adults only portion of the beach. You truly get an adults only experience. There are plenty of women who go topless on the beach and no one bothers you for it, but that's as crazy as it gets. It's really a relaxing atmosphere for couples who want to enjoy each others company and not worry about a thing.
My biggest suggestion for a relaxing half day trip is to take the Ocean Spa tour. They pick you up at the hotel, take you out to the docks, and before you get on the boat, you sit and have little fish suck the dead skin off your feet with their lips. It leaves your feet smooth and soft. Then you board the boat to do multiple relaxing activities including simple yoga, ionizing detox, nap on a floating mattress in the ocean, full body massage, full body exfoliation, mechanical table that stretches out your spine, then chill time on the deck on bean bag mattresses and chairs before they serve you lunch at an ocean restaurant over the water. Absolutely best half day trip I have ever had. You never feel rushed, every activity just flows into the next, and by the time you get back to shore, you are ready for a nice long sleep on the beach.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Fantastic service, fantastic employees...again!
This was my first time, and my girlfriend's fifth time at the Bahia Principe Ambar. We had an incredibly relaxing week. The food and restaurants were better than I had expected and the pool and beach were very well kept and groomed, along with the rest of the resort's grounds. The games and fitness activities pool side were a lot of fun, especially with a drink or two! I will definitely be returning in the future!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Amazing Resort
My husband and I just got back from a 2 week stay at this resort and loved every minute of it. The grounds are impeccable and we were impressed by how clean this resort is.
This is our first time staying at an adult resort and it was wonderful.
The beach was raked daily and very clean. The many pools were beautiful and the entertainment staff were a lot of fun. There's always lots to do or you can do nothing at all.
The food is amazing at this resort.
This resort is huge! By staying at t[... read more]he Ambar you have the option to use all of the Bahia Principes facility's connected to it. They have little trolley trains to get around. You never have to walk if you don't want to.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Anton2 -
Verified Purchaser
Awesome Resort!!!
This Resort is too clean, We love the way the staff are cleaning each & every night the pool surrounding OMG awesome!!! rooms & hospitality were so nice !!!
Lobby is always ready to help with very friendly staff & too many kinds of foods & drinks. Well organized event for every night.Me & my hubby went there for
19 wedding anniversary ,it was awesome!!we are planing to go back with kids & relatives next year!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Daniel -
Verified Purchaser
Confused
My wife and I just spent the last week Sept 30 – Oct 7 at Luxury Bahia Principe Ambar and after reading some of the negative reviews before coming we were wondering if we were even at the same place !!!!
Our week was amazing, the staff wonderful, food out of this world, room clean and spacious. Not once did we sit down for a meal either at the buffet or la a cart, or walk up to a bar and were not served within a couple of minutes. Stories of staff members standing around talking to each ot[... read more]her and ignoring the tourists, well we just never ever saw this. The staff was very attentive, they loved to joke around with you and if you tried to speak Spanish, well they loved the fact you tried. They were always asking how you were and if everything was ok.
Now with all this said there were a few problems issues here and there but nothing that was a game changer and if you consider the price you paid and the service and amenities you received Luxury Bahia Ambar is more than worth it. After all we have had friends come back from Breezes and Sandals with complaints, just showing that no place is perfect.
Food good, we went to 3 la a carts (Don Pablo, Mediterranean and Brazilian steak house) and for the most part found them ok, the buffet though was just as good if not better, seafood night on Tuesday is NOT to be missed. If you’re not into seafood, don’t worry they had lots of other items you could have.
BTW – we found it didn’t matter if you tipped or not the service was all good no matter. We did have a few of our favorites, for instance the lobby bar bartender Murphy was totally awesome and would see you coming and either start your drink or look at you and say “your usual†? Guy is supper good and knows customer service.
We were in building 62000 on the top floor, nice and close to everything, pool was nice but we are beach people and really enjoyed being down on the beach every day. Due to the residue of hurricane Mathew we had a day and half of rain, not bad, other than that hot and sunny.
There are vendors on the beach but a quick “no thank you†and a smile and they are off somewhere else. Also in the lobby is the time share or VIP people, they can be a bit pushy. But stick to your guns and say no thanks, after all we came for the beach not 4 hours of someone spouting on about stuff I don’t care about.
I guess the only thing we really found annoying was the arrival from the airport to the hotel and departure from the hotel to the airport. Very confusing staff didn’t really seem to know what was what, took forever to get on our bus to go to the hotel and when we went to leave they didn’t seem to know which group we were in, very annoying, just hope that management will correct this.
All in all this was a wonderful vacation and would go back in a heartbeat, we also highly recommend this hotel/resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Trista -
Verified Purchaser
Nice Resort
This was our 4th stay at the resort in the Ambar Adult only section (it had been 4 years since our previous stay) and although I can't complain about much, the age is starting to show! Lights in our bathroom fell down, the patio door hardly opened and closed. They were quick to fix when asked but I think it will be our last stay at this resort!
Food was plentiful and as delicious as we had remembered. The Ambar is the adult only section and it was apparent with their new Ambar #2 section ope[... read more]ning a while ago that they concentrated on that part!
Nothing much to complain about but not as beautiful as we had remembered!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Sardar -
Verified Purchaser
Beautiful resort
the hotel is great and amazing, their some staff member are really helpful while someothers are not quite well, we had a big problem about housekeeping, we had alot of insects in our room, the room service was zero, the room never get clean properly during our absence. we made several complains but never took any action, our mini bar was never fill up since day one, the air conditioner of the room was not working at all, the rest lobby, pool, beach, waiters and waitress was amazing and great. on[... read more]ly the houskeeping service was not good at all. we had to spend our whole week in a room with full of insects, we request for change room and they never made it happen.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Jeans stolen from room
This hotel was okay. What turned me off was my wife's jeans were stolen from our room. Never again! The food was okay. Rooms were semi clean. We had to call in for the maids to clean our room a couple times
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Big resort
Beautiful hotel. Very large even though we spent 99% of our time in the Ambar section. Food selection was great! Staff were always tending to our needs and were very friendly. Beach was stunning,water was crystal clear, woke up early and always found lounge chairs and hut right by the water. Lots of older people, 50+ on the Ambar side. I've been to another adults only and have found it to be quieter than the other if you're still looking to have a fun time.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Beautiful Resort
We had a lovely vacation at the Luxury Bahia Principe Ambar. Staff were very friendly, attentive, always had a smile for you. Anything you needed, they were there. Property well kept, decor classy, very welcoming and comfortable. Rooms lovely.
Thank you to all Bahia Principe Ambar staff for making our stay a memorable one. A pleasure to be your guest!
Thank you Travel Agent Wendy Van Zandwyk for booking our holiday and always available to handle any questions we had.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Ewa & Walter -
Verified Purchaser
Amazing resort
we have great time at the resort - that was first time that we have visit LuxurtyBahia Principe Ambar resort and we for sure will visit again - we have already recommend to so many of our family members and our friends.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Bwilson -
Verified Purchaser
Great Resort !
The adults only resort was the way to go! We stayed and relaxed on the beach everyday we never had a problem finding chairs and the service was excellent ! We tried the pool once but it was like bath water If not hotter and murky.The beaches were constantly being kept tidy of seaweed. We took a walk down the beach and you could tell when you were off the Bahia Principle as a wall of seaweed was along every other resort. We the resort is huge we stayed for the most part in the Ambar area and vent[... read more]ured to the casino and shows at night. The fridge in the room was stocked every day and there was even a turn down service at night with chocolates left on the pillows. Rooms were clean and very comfortable! We never went hungry either the beach restaurant was amazing ate there every day for lunch. We tried the Italian and Brazilian al la cart restaurants these were also great. Each night at the buffet there was a new theme as well therefore wasn't the same food every day. I would definitely go back! We had an amazing time. The one thing I do recommend is be prepared to barter, they start their prices extremely high and have to be prepared to just walk away.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
AMAZING VACATION RESORT*****
We vacationed at the Luxury Bahia Principe Ambar Don Pablo. What an amazing vacation resort. One of the most beautifully well kept grounds, very clean resort I have visited. It did not matter what time of day it was, every area of the resort was continuously kept clean from the lobby to the restaurants, from the beach bar area to the bathrooms. Absolutely all areas of the resort including the adjoining resorts we were able to shuttle to were always being attended to. The beach area always had [... read more]someone cleaning all areas. If you needed a chair there was always a worker there to get you a beach chair. The people working at this resort gave the most amazing customer service. They did not miss a beat. Your beverage was always full and they bent over backwards to make you happy. We travelled with a group of 10 and the a la carte restaurants catered to our every wish. I cannot say enough about the beautiful people that work at this resort. If you needed a shuttle they were available right away. The only suggestion I may have is that being such a big resort if they could perhaps just call out the stop as it can be confusing where to get off especially at night. The nightly shows were very entertaining and a lot of fun to see. Again the service at theses shows was amazing. There was always someone to get you a drink. We visited the Casino and again this was a lot of fun. Part of our group visited the disco and had a great time there. If you are truly looking for an amazing vacation whether it be a quiet romantic or for a group looking to have lots of entertainment, this is definitely the place to be. I am hoping to visit again in the New Year.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jenny -
Verified Purchaser
Amazing Place!
Luxury Bahia Principe Ambar is so big and beautiful resort.Great people, great food and great service ...I have a great vacation here, so relaxing. Ambar resort is surrounding by other Bahia Principe resort, so that you can enjoy different buffer restaurants...
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Rusty -
Verified Purchaser
No Disappointments
Return visit and food and service was very good. Lots of great happy and friendly staff to help with any issues. This visit there were several staff asking and checking that everything was good and as expected. Grounds are keep very well and clean. Booked dinners at all of the restaurants with no hassles. Lots of different choices for food. Entertainment can be found at the various lobby's, stage, and Bahia Town. Always a pleasure to stay there.