Grand Decameron Complex Bucerias Trademark: Very good

Well priced for what we got. Good beaches and pools. Buffets ok Rooms good. Staff good and cheerful. Evenings entertainment also good Super location close to town. Friendly attentive staff. Very colourful and authentic location. Went on a few tours which were well represented

Grand Decameron Complex Bucerias Trademark: Mediocre

The main problem with this hotel is that you cannot request a certain room location in advance, even if you have been a guest at the hotel many many times. It doesn't seem fair. We for example only use the adult pool area. That is where we want to stay. But we have to argue and fight for that after we arrive. We eventually got into Block 5, which is what we wanted, but it took over a day and we lost a day of our vacation. Another couple we met there had spent 3 days to get to their pref [... read more]erred location. They too had been at R de C many times Food: medium - we eat out a lot the adult pool: good Staff: very friendly.

Grand Decameron Complex Bucerias Trademark: Very good

Well priced for what we got. Beaches and pools 5 star. Rooms ok. Food is 3 star but lots of it. Entertainment was great. Super location close to town. Friendly attentive staff. Very colourful and authentic location. Went on a few tours which were well represented

Grand Decameron Complex Bucerias Trademark: We were at the resort for 4 years consecutively 9 years ago and it definitely is not as upbeat as before. No welcoming when off the buss, some activities discontinued, and a disaster to reserve an al acarte dining. and

Grounds - not bad Public Areas - not bad Rooms - need attention. Wall plug ins are so loose that they don't always stay. Lamp shades are tattered. Dresser drawers fall if pulled out too far and the some handles to pull out the drawer are attached with wire. Dining - Buffets are good, but one doesn't want to do that every night for 2 weeks. It is next to impossible to make reservations unless you can be in the lobby EARLY and are super fast on your cell phone. There needs to be more areas [... read more] available for internet access and a person able to make reservations for at least 3 times per week (as other all inclusives do).

Krystal Puerto Vallarta: Mixed report

Our stay had some positives, the grounds were well kept, most of the staff was very helpful, despite the few that spoke very little English. The poolside activities were nice - yoga on the beach was great. The two bars that served did well to keep up with the hotel demands, but left one waiting 10 Deep in line often with one bar tender. I did experience some concerns: the back of our curtains in our room were covered in mould - leaving the room with a strong smell of mould. I came home wit [... read more]h a deep chest infection, I am certain is related to the mould exposure. The view from our room was quoted as “garden”, and it was overlooking the pavement area where from the height we could see the broken buildings, piles of garbage, and I watched one janitor duck behind the fake wall for a pee, then carry on with cleaning (without a hand wash ). My first breakfast I bit into a piece of toast that was mouldy. I did find selections that I could eat, but it was not what I expected for Mexican all inclusive (no shrimp - on any menu). The two sit down dining options were the highlight of the menus offered. Despite the difficulty to get signed up between 9-10 am at the lobby with long lines for that too. The elevator as well had constant long lines and you could add 20 min to your time to get to the room or out of the room. All in all, it is what we could afford and we know for next time to save up for a 5 star location. I would be worth it.

Riu Flamingos: Can’t wait to go back!

Great stay in every way. The hotel itself was clean and well cared for. The grounds are so beautiful-especially at sunset! Food was good with lots of variety. We also enjoyed the entertainment every evening! The staff is our biggest rave as they all went above and beyond to make our stay comfortable. They were so friendly and welcoming at every level! We truly can’t wait to go back!

Canto Del Sol: The happiest day of my life

That was yesterday, when I checked out of this third rate, fourth class, chintzy, cheapskate operation that they have the nerve to call a hotel. If this is a four star, then the Motel 6 is a ten star. Walk with me through the two week experience I've just endured , stick with me and you'll save yourself a lot of grief. As you approach the resort, a sunset orange and cream highrise soars from the beach, just gorgeous, then as you get closer, another highrise in beige, immaculately  [... read more]clean and oozing luxury climbs up next to it. Then you turn off the main road and your heart begins to sink a bit, there's a ramshackle property squeezed in between these two elegant properties. As you approach it along a road that looks like an earthquake has just rolled through, you realize that this is the horror show that you are going to be dropped off at. Canto del Sol. Most of the businesses , shops, etc on the ground floor are boarded up or are masseuses/ pharmacies that ply their trade, and they were all friendly folks trying to scrape out a living in a hardscrabble environment, talk about thorns between two roses! The hotel part itself is quite a nice looking place but the haciendas, studio apartments called Villa Vallarta , a place that they've recently acquired, are like something out of a Pancho Villa black and white movie.. dirty, dusty, forlorn and neglected. I honestly thought we were checking in at a funeral parlor when we got to the lobby , the lobby where our troubles began the moment we stepped foot in the place. Although we thought we had booked into the main hotel, they took us to one of the "studios" ( and let me tell ya! it wasn't MGM) . It was furnished as sparsely as a Mexican prison cell and contained a king size bed, when we had ordered two queen size. No couch.. nothin' The headboard of the kingsized bed served also as a kitchen countertop, as the bed was slid under it to make some room. This studio had a kitchen in it that would have kept Gordon Ramsay in expletives for a month or two. So, unimpressed we crossed the earthquake zone to get back to reception (because all of the studios are in the "Villas" dump of a building), to get them to change us to the room we wanted and thought we had paid for. Now it gets interesting, the front desk manager says " no problem, we'll move you to the main building. Being experienced in these sort of bait and switch operations I had him confirm that there would be no extra charge . With my wife standing next to me he said that there would be no extra charge, so we moved our bags to the new room, which was OK but still starting to show wear and tear . Tipped the lobby guy 50 pesos and then he told us that we would have to go back to the front desk to get the key change. Once there the desk manager told us that there would be an upgrade charge of ... wait for it ... 760 US$ for the move. Of course I told him that I would be paying not a dime and now that I was in the new room I was going to stay there. His response? "We will call the police, oh! and by the way, Welcome to the Canto del Sol." The bellboy urged us not to get the police involved as we would probably have to pay them off as well as the hotel. so we suffered the first night in the prison cell with the fridge making a noise like a jet engine and the air conditioning pounding like a meat locker with no off switch. The next morning we're talking with the Sunwing agent who was about as much use as an ashtray on a motorbike in his dealing with the hotel management. He said that they just wouldn't budge and were insisting that we stay in the cell. I had to take things into my own hands . After a morning's argument with the front desk manager and the guest relations guy and us showing them the actual photo on the website, they finally partially relented and offered us a downgrade, would you believe it? A downgrade to a room in the welfare section of the hotel that had two queen beds but was so far away from the main action center that you almost had to take a cab to get there. We reluctantly accepted this compromise because the downgrade was better than the original ( but they didn't offer a refund for the downgrade!) Time to take a breath and give you my first words of advice. Don't expect any help at all from the booking agents, not because they don't want to but because they are powerless to do anything from a distance. Don't expect any substantial help from Sunwing 'cos Canto's hotel management doesn't respect them or their business AT ALL. You're on your own. Now we're settled in it's time to take a look around the place. As I've said , the hotel itself is OK.. maybe a two star at best but all of the furniture is old and battered, the washrooms are constantly blocked, closed or under repair (the pool washrooms were out of order for the entire two weeks we were there) The elevators are powered by a donkey turning a wheel somewhere in the basement, so slow you could climb ten sets of stairs in the time it takes them to cover one floor. Don't go to this place if you want handicapped accessibility, the stairlift doesn't work and even if it is working, it only goes up one floor and the one elevator doesn't have any room for a large wheelchair. One unfortunate couple were left stranded getting to their room and had to go OUTSIDE the building to find an elevator that could get them to their floor. Just another sign that the senior management at this place don't give a rodent's anal aperture about guest services. The domestic staff were quite nice although they themselves are on a strict economic budget. They restrict the number of towels they place in your room, no hand towels or washcloths, the cheapest soap imaginable, you couldn't get a bubble from it if you poured 7UP on it. The bed linen was so old and limp that you could spit through it NO ice machines for the guests in the entire place, no coffee machines in the rooms ........ , and the gym? Well the gym in Sing-Sing penitentiary is probably better equipped that this tiny little rabbit hut, strangely located next to a fabulous set of covered tennis courts where you had to pay to play. Anywhere you had to pay extra, they paid attention to. I'll take a moment to tell you just in case you think I'm being overly critical but I didn't encounter ONE guest who was happy with the place in the entire two weeks! And now we turn to the food. The buffet food was 90% INEDIBLE, I wouldn't feed it to my dog, although ironically dogs would probably like it 'cos it's mainly cold and mush. Just absolute canteen garbage. Pastas and potatoes were in heating trays that barely got them tepid and the meat that they served came from animals that weren't slaughtered, they must have just given themselves up. The bacon, eggs and hotcakes saved the day but the bacon was rationed like it was a refugee camp, sausages came from some animal we haven't yet discovered up in Canada. As for the specialty restaurants , we went to the Italian and they somehow managed to serve up a plate of stone cold ravioli (being able to do that in itself take some special type of incompetence ) The Lasagna they boasted of wasn't as good as the one we buy regularly from Costco and to be honest it looked like it HAD come from Costco. These cooks wouldn't last a half a day in Vancouver. We went a second time to the Italian (it being the only option of avoiding the buffet ). I ordered a dish that was a variety of three pastas and believe it or not they managed again to mix in some COLD tomato penne in with the two other types.. it's physically impossible to do that but somehow they pulled off the terrible task. Another guest had been to the Asian restaurant and in chatting to us told us that it was the WORST Asian food he'd ever had in his LIFE.. so we gave it a miss in favour of the Mexican palate. On a bit of a tangent ,Mexicans don't do beef very well and the one piece of carved beef I had at the buffet would have made a nice sole for my leather shoes. The menu at the Mexican place was no great shakes either, better food at Taco Bell that's for sure. The seafood in the tortillas was old and way past its "best by date " but you could stuff it inside yourself if you had a good appetite. The final scene at the Mexican restaurant leads me conveniently to the wait staff and the bar staff at the place. At the end of a mediocre spread, my wife gave the smiling waiter a 500 peso note and asked him to bring back 400 in change (I figured an $8 tip for a $40 so-so meal was pretty good) but he disappeared with the note , pretended that he'd forgotten about the change, mumbled and sniggered with the other staff (who were too slow to realize that I understood Spanish) and he walked past us about 5 or 6 times before I asked him where our moolah was. He acted offended, suddenly couldn't understand a word of English (or Spanish for that matter) and sarcastically said that he'd sent the note to the hotel next door for them to make change , none of the other waiters intervened so I lost my rag and told him to give me my money back. He didn't want to, of course, but he made the mistake of waving it in front of my face so I grabbed it and told him in both Spanish and English that he would be getting sweet F.A. from me for his "Ladrona" type behavior. He was not a happy camper but I was, 'cos I'd got my money back. I reckon that these guys see a gringo and figure that 500 pesos is chicken feed so most of them won't complain. Wrong person muchacho! So folks, there you have hard story on the food quality and the real nature of the staff. None of the staff in the entire complex will break up large notes for you , not reception nor the bell boys. They are especially reluctant to change US$ notes (because then you'll be obliged to give a bigger tip if they don't ) If you do get one to grudgingly change say, a 100 peso note, then you'll only ever get 80 back 'cos that's the cost of doing business down there. Even the banks won't change notes in P.V., so my advice is to get a big wad of US$ one dollar bills before you leave and you can sprinkle them around as you see fit . They seem to be happier getting greenbacks than those worthless pesos, plus you'll be able to spend what you've got left over when you get home. And finally a bit more about the hotel environment, the beach is unswimmable because of the strong undertow ( and it's like that in the two glamorous hotels either side.) The general locality gets pretty seedy off the main road and there are homeless camps on scrubland vacant lots , failed developments and eyesores just steps away from the luxury. You have to be really careful while walking because there's holes and bumps in the sidewalks, missing manhole covers, cobbles that can turn your ankles and parapets that fall a foot and a half to the roadway I would not go to this place again even if they offered it to me for free, if a judge said "one month in jail or two weeks at the C*ño del Sol , I'd take the jail without a moment's hesitation. Some may disagree but that's the way I saw it. As for value, well we paid $5300 for the two weeks , Take out air fare of around $1500 Vancouver return for two adults and you're left with a hotel bill of about $3800, which works out to 270 bucks a night ( one night of which you don't get any food) I wouldn't pay a dime more than $50 a night for this place, even all inclusive (in fact you should pay less for all inclusive) But truth is I wouldn't even pay a single dime 'cos I'd never ever stop at the place again It won't be here in a couple of seasons from now even though there's a tourist boom on.

Krystal Grand Nuevo Vallarta: Good Resort

The hotel was clean and staff were kind and helpful. Our room was very small with a double bed, couch and a shower/toilet room but we booked the daily double and got what we paid for. The buffet was good but not amazing while the a la carts were fantastic with a reservation required the day of at 8:00am. Nightlife was none existing after the show and required a trip into town but there were plenty of activities during the day to tire you out. Also, food and snacks did not seem available after 1 [... read more]0:00pm. The adult only infinity pool was amazing with a swim up bar but hard to find a chair unless you got up early to reserve a lounger. 2nd pool for all was large and seemed to accommodate everyone with a bar and food close by. There was very little seating in the lobby bar area and could have used some tables and chairs to gather with others to play games, cards, etc... Beach walks into Bucerias took about 30-40 minutes and was a nice break to visit the market and some of their local restaurants. The beach was good but also hard to find a lounger unless you were up early. Better signage could be helpful for use of their amenities as they were off the beaten path and well hidden. On our last night we stumbled into the kids building to find out it turned into an adult games room in the evening with air hockey, pool tables etc.... It was a fun place to be.

Friendly Fun Vallarta: Great place

We were last at The Friendly 14 years ago. It's improved a lot with new pools, new restaurants and new loungers. Food is still good and the staff is fantastic. Will definately go back soon! If you would like a clean, a little dated, awesome staff and location...this place is for you!!

Riu Flamingos: Subpar at Best

I’ll just start by saying if you expect this to be even close to a 5 star resort you’ll be greatly disappointed. I knew it wouldn’t compare with the other resorts I’ve been to but did not expect the food to be so horrible. I work in Northern Alberta and stay in a camp where the food is better. The beds are terribly uncomfortable as well and didn’t get a full nights sleep once during my stay. If you want a budget friendly resort this will do you just fine. However if you want a quieter, comfortab [... read more]le resort with food that’ll leave you wanting more then this is not it. I guess you get what you pay for and this place has affirmed in me that I’ll never stay here or any other 4 star resort again.

Grand Decameron Complex Bucerias Trademark: Royal Decameron was just "ok"

My wife and I have never been to this resort and here is our unbiased review. We were at the resort the last 2 weeks in Jan 2024. We had a great time at the resort, but we probably would not be returning again. Nothing major happened, but a bunch of "could be better" items just added up. The grounds were nice and kept up. Getting around the resort was fairly easy and not crowded at all. Pools near our Block 6 were not crowded, and were fairly quiet. Nice music coming from the bar a [... read more]rea at Block 6 and was not obnoxious and was a good nice atmosphere. Staff was ok, and friendly. I'm sure that we never took advantage of all the amenities that the resort offered, but then again we didn't hear of any either other than what was playing at the Auditorium and when. A bunch of positives are the buffet, which was actually really good and we commented many times that the buffet food was good and lots of variety. On the most part, food was usually fresh and warm, but as all buffets, it usually gets cold by the time you get back to your table. Tables and lineups were not too long depending on the time you went - usually at a min at buffet. The nightly shows were really great and we caught most of them. Hats off to the master of ceremonies and the crew of dancers - they were very good!! Some of the "could be better" items.. The rooms are basic. My wife and I are not "high maintenance" and not "world travers" and are basic normal appreciative people. We originally were sent to building 2, but complained about the fruit type flies and oldness smelling of the room and asked to be moved. We then went to building 6, which was much more modern. Again, the small things add up, but in our building 6 room, there was a missing lamp shade, receptacles were extremely worn out (for chargers), all dresser drawers were not able to pull out/broken and a small fridge would have been a nice touch - but nothing fancy. The bed was so hard that we went to Walmart and bought a foam to put under sheets. We asked for thinner pillows but never got any , they were made more for long neck type individuals. The doors between the next room, if you had a large family and you could open them to be connected, were paper thin and you could hear virtually everything in the adjoining room. The noise from the rooms below and the room on the other side were fairly quiet. The sun lounges were solid white plastic and looked really nice, but were extremely uncomfortable on the back and butt. They were SO much better after we bought floating air mattresses to put on the lounges to make them comfortable - big tip for future people!!. Lounges around the pools and beach were usually "taken" fairly early in the morning, and i mean early - at the beach, they were "taken" before 8am. Pretty typical for a resort, but it is frustrating to see lounges taken with towels, but not used for the day, again, pretty typical for any resort. The restaurant reservation system is a joke to be honest. You have to register the "morning of" and you have to register online. With 4 restaurants and 600+ rooms, reservations are hard to get. The major frustrating problem is getting on to the WIFI, at 8am, and registering with 599 other rooms at the same time. By 8;10 am there are no other options left but buffet. If you are not "techy" on your phone, the buffet will be your go to. The 4 restaurants were different, but ok. The Italian was by far the best one for us. Again, we would not go back to this resort, One also had to take a cab or ubur anywhere outside the resort. No shuttle service, or bus for any excursions either, I personally think the resort is rated higher than it is on line.

El Pueblito De Sayulita: Restful location in a chaotic town.

The best part of this hotel is the tranquility from the busy and chaotic main part of town. Positives… New ownership and management. Cenen, the new manager, is working hard to learn the ropes and is listening to all reasonable suggestions. This very safe hotel is in an excellent location, three minutes walk to the beach and and ten minutes walk to the main part of town. Also… Leo and Jonathon in the restaurant are great. Breakfast is wonderful, as well as the homemade guacamole. Empa [... read more]ro, the reservation manager, goes above and beyond to assist, as well as Alexandro in the office who is trying hard to perfect his English. The pool is cold but clean and there are usually plenty of chairs which are kept clean. The bedrooms are great, clean and have comfortable beds. The hotel needs a bit of love to bring it back to what it was meant to be. The big wooden chairs in the suites are impossibly dreadful, and the daybeds in most suites are located where the tv cannot be viewed. The kitchens are poorly outfitted and this would be an inexpensive fix. (ie ..we had three forks and two spoons for a unit designed to accommodate six people). Overall, we are very pleased with our hotel choice.

Crown Paradise Golden: Crown golden pv

Another trip done at crown golden in pv we found the same great people trying do the work with not enough staff long lines on the bars and snack bars the old hotel is getting very tired. Rooms were clean but we had no water in the room on our last day the food was good I think the owners should let the people on the beach sell you a tour and take more pride in the service they provide After 6 times at the crown I think it is time to move on but I will miss the location and the s [... read more]taff. But I did hear there will be new owners in November 24 good I hope they read this and give the old hotel a new face and look after the great people they have working for them Hats off to the door man who is retiring after 60 years I would like to return after the new owners fix it up but I guess that is in there hands I would not recommend this hotel until it is renovated thanks al b

Dreams Bahia Mita Surf and Spa: EXCEPTIONAL RESORT

This is a newer hotel . Everything is first class. Marble walls 30' high many infinity pools 3 Pickleball courts added Wi-Fi available throughout resort Staff is very polite & helpful Beach is sand with quite a few rocks when you go in the water. need water shoes, waves always breaking , great for surfers. surf boards, kayaks provided. Humpback whales can be seen from shore or rooftop patio or rooftop pool 8th. floor everyday. Secret's side is the north portion #1 adults only Dreams is th [... read more]e south #2 3 pickleball courts recently added. Rafael is an excellent instructor/coordinator every 930 am except sun. Paddles balls provided Rooms5.0Service5.0Location4.0 Hotel highlights Luxury · Great view · Kid-friendly · Great value · High-tech

Canto Del Sol: Excellent Resort

Our stay at this hotel was excellent. The service was great, meals and drinks were always well looked after, and the 3 special dinner restaurants were 2nd to none. Definitely would stay here again and recommend to others.

Grand Decameron Complex Bucerias Trademark: Mexico is the place

Royal Decameron Clean, lovely beach, good food, good drinks great service, pools are really nice, excellent choice. Bucerias is a nice funky town to be in with lots of options for shopping, art, food and music

Grand Decameron Complex Bucerias Trademark: Exceeded my expectations

Great location on the grounds and just outside to BUCERIAS. All fine til going home This is the only area to write seconds on boarding plane we were told to disembark aircraft due to mechanical issues 2 hour wait. Well then it went to 6 hour wait finally a 10 hour delay. Had to bring an empty plane from Toronto to pick us up and return home Air Transat issued food vouchers not worth more than one sandwich we left at 10.:10 pm arrival Toronto 3:30am We were given a $200.00 travel cred [... read more]it hardly worth a nites stay in a hotel that was available. Others missed there rides home. I drove but had to pull over twice to stay awake. Had zero alcohol for last 48 hours and a scary ride home pulled into my driveway at 7:00am. Saturday. Waste of a next day. $200.00 hardly covers what we all had to endure. Air Transat should have put us in a room for the night and flew out the next day East enough to varify what I just wrote hoping for some further consideration for compensation from air Transat. As far as Manuela is concerned she was amazing. Cheers Kevin Cullen flight ?? #709. From puerto Vallarta

Tropicana Hotel: better than average hotel for PV

BIG thing - shuttle bus did not wait until we were through long lines at airport and left without us. We had to take a taxi. No one we've talked to has ever heard of such a thing. small things - only one room key - inconvenient for 2 guests old style safe with key to unlock and avoid losing letting guests keep cabana chairs all day long with a towel while not at the beach or the pool need card in room explaining how phone works locally or between rooms another card could have list of T [... read more]V channels

Grand Decameron Complex Bucerias Trademark: Fun Resort

This was our first time here! We had an ocean front room on the main floor that was super convenient with a nice patio to sit out on. Our room was close to 3 of the pools, the beach & beach front bar & nice common areas to sit around close by. It was amazing going to sleep every night listening to the waves crashing on the shore! We mostly ate at the buffet by pool 1. The serving staff was great, very attentive & polite. The buffet had plenty of variety & definitely we found enough to eat t [... read more]hat we liked. I would have an omelet made everyday by a lovely lady. One issue was not having all of the Ala carte restaurants open every day. We only made one booking as you had to be online at 8am to get into one of the available restaurants. As it was I messed up the booking but they let us stay as they had a few empty tables. We just stuck with the buffets from that point. We had no issues getting pool chairs either, which was nice. There is some need for upgrades, & upkeep needed around the place, but for the most part everything was really good. We attended a couple of the evening shows & they were great! It's a great location to walk into Bucerias. Definitely should wear runners on the rocky roads! We enjoyed our time here!

Grand Decameron Complex Bucerias Trademark: Needs an upgrade

Overall we had a great time. Our first visit to this resort was 6 years ago. Love the location-close to Sayulita and downtown PV. Staff were wonderful. Our room was clean but dark. The pot light above the toilet in our room started dripping halfway through our 10 day stay. We reported it to the front desk 3 times and it was not fixed. The food was not the best sometimes lukewarm. The bathroom at the flamingo buffet was dirty and had black mold on the ceiling. The bathroom by the main pool was st [... read more]inky and gross. Seemed like there was never enough places to sit in the evening at the bars or to watch the show at the main pool. Not sure if I would go back.