Iberostar Selection Rose Hall Suites: Great Stay... Except...

Great hotel, great staff, great food. However the A/C broke down for the entire hotel complex on the last two days. The heat and humidity were unbearable, in particular at night when trying to sleep. The hotel staff tried to make the best of a bad situation. We saw it as one of those things like bad weather. Guests who just arrived lost out on the opportunity to eat in the a la cart restaurants because they were closed, because without A/C it was just too hot to be indoors. The hotel was smart,  [... read more]they moved the entire dining room to the beach for a beachfront dining experience that was actually quite good. Although the onsite tour rep from Airtransat Holidays was excellent, his ability to assist was limited. I fault Airtransat Holidays, I expected at least some follow up communications from them after returning to Toronto. One month later I have heard nothing. I also fault Iberostar for not having better maintenance of the AC. If I was their management, I would have put a repair crew and parts onto a plane and flown them in from wherever to fix the system in such a large hotel complex. Shame on you both, for only those reasons I may consider not going back to an otherwise lovely country and nice hotel.

Secrets St James: Incredible Resort!

This resort was gorgeous! The beaches were beautiful, pools were lovely, numerous and clean. The service is exceptional - everyone is very friendly and always ready to help. Regarding the food, something that we didn't realize until half way through our stay, is that dinners are a la carte every single night. We were used to resorts where you are given a limited number of a la carte meals. The rooms were so beautiful and modern. I honestly enjoyed every single aspect of this trip. You won't be d [... read more]isappointed!!

Secrets St James: Lovely resort!

The grounds were lovely. The room was well designed but slightly worn. All the services and staff were most pleasant except that the room was never made up before four pm if at all and the turn down service was usually after our bedtime. The entertainment might have been good but we found it started to late for us to care. The beach was great for swimming and the food was good. Overall we had a great retreat and rest.

Couples Negril: Lowest standards for a Couples resort

We have been to other couples resorts and this resort we thought had the lowest standards. Management needs training for better customer service, no room service, rooms and furniture throughout resort need updating.

Secrets St James: A+++ Resort

My husband and I fell in love with this resort as soon as we got there. We were welcomed with smiles, hot towels, and a cold refreshing drink! This is truly a 5 star resort from the exceptional services , delicious food, premium drinks, beautiful grounds and the most amazing king size bed. It was like sleeping on a cloud!! We highly recommend this resort!! We will be going back!!

Secrets St James: Beautiful

Great Resort. Beautiful beach.Amazing food. Loved the fact that you didn't need to make a reservation at the restaraunts. Entertainment was so fun especially rhe Silent Disco. Staff was very pleasant. Had to call front desk twice to fill fridge. Overall amazing resort. Had a great time. Love Jamaica.

Secrets St James: Spectacular resort, absolutely beautiful :-)

The hotel and service were superb! Not having to make reservations for the restaurants was so nice and there was always availability, rarely had to wait and the food was fantastic with lots of variety for all. Not having to wear a wrist band at the resort, no cards for pool/beach towels was a bonus. There are plenty of loungers & shade umbrellas, no need to save them (in fact it is frowned upon to save the chairs) The little things make a resort what it is! This was one of my favourite's to visi [... read more]t so far. I would recommend this resort to my family & friends & return again myself.

Secrets St James: amazing room and food

everything was excellent.The food was amazing.The beach was clean.The enterament was good.The people were great.Lots of fun meeting new friends.The jerk chicken was amazing.The staff and servers were all great.They sure know how to welcome guests.

Secrets St James: Best resort I have stayed at !

The hotel was well kept, the rooms were awesome and the beach was right there !! Room service was included and the food was delicious. Lots of options even gluten free! My boyfriend was very happy about that ! Everyone welcomes you home .. Nice touch ! I would go back no problem :)

Secrets St James: Spectacular

Everything was great from the staff, to the facility to the food, to the activities. Thoroughly enjoyed 2 staff in particular, Leo and Baby Boi. The water sports were plentiful and carefully monitored.

Secrets St James: Secrets St James

This hotel was fabulous! A real gem in Montego Bay. 15 minute drive from the airport and secured gate for safety. It was also great to have 9 restaurants to choose to eat dinner at rather than a buffet style. There were 4 pools and several little inlets that you could lay at on the beach. The rooms were larger than normal with a full sitting area, AMAZING king size bed and a free sitting tub that you could soak in with your loved one and watch tv at the same time. Shower was separate and was mar [... read more]ble tiled and had a rain shower head coming from the ceiling. Toilet was also separate so consider the room to be extremely private no matter what you are doing. The staff were super friendly and nobody bothered you unless you invited them to. Great place to stay and I would honestly book another trip there in a heartbeat! Enjoy yourself to those of you who travel there in the future.

Secrets St James: Absolutely beautiful resort. Wonderful staff.

The restaurants were delicious. No reservations needed. The beds around the pool are very comfortable. The rooms are very well kept and it is wonderful to have your own balcony to sit out on in the morning to drink your coffee.

Riu Montego Bay: Extraordinary Resort!

The most relaxing, enjoyable week of vacation I have ever taken. The service was excellent, personable accommodating staff, grounds stunning & clean, pools & beach superb, room was lovely, food excellent.

Secrets St James: Secret St. James, Jamaica was amazing.

This is the first time we were in Jamaica and the experience was absolutely great. We showed up and were well looked after. Check in was a breeze. Going to our room we had our bags delivered so after getting situated we explored the resort. Walking around the grass, trees and other greenery were well maintained. No garbage or eye-sores anywhere to be seen. We made our way to the beach which was free from rocks and other forms of debris which made it very nice on the feet. The water was clean and [... read more] clear and very refreshing to swim in. After swimming in the ocean, we moved to the pool which was like the ocean, refreshing. The pool was always clean with no flowers, plants, leaves or beach sand. There were floating mats available to relax on and towels readily available to dry off with or to lay on over the beach chairs. The rooms were fantastic and room service was in every day to make the bed, change the towels if necessary and refill the fridge. Then in the evening we had turn down service which made for slipping into bed really nice after a day on the beach. There were 5 restaurants, 2 poolside restaurants and a burger shack. The food in all were extremely delicious, believe me, I sampled all venues more than once. There were lots of games and contests through out the week to stay busy with as well as nightly entertainment from different bands and circus performers. Also there were movies playing every night outside in the common square under the starlight. All staff were extremely friendly and helpful. They all seemed to be having good days, and if they weren't, you couldn't tell. I liked the fact that the beach was private and you didn't have any of the annoying, in your face, harass you till you buy something or tell them off merchants trying to sell you over prices stuff. You could actually enjoy yourself on the beach without this worry. There was staff there to help you with setting up excursions if you chose. Nothing is perfect, as with this trip, there was really only one thing that stood out as an issue. 3 days into our vacation a leak appeared between the frosted glass partition separating the shower from the toilet area. We told the front desk about this but in the remaining 4 days, the problem was never fixed. The leak was that bad that a large puddle would form even after 2 - 3 minutes that stretched all the way to the toiled. This meant wet feet/socks/shoes. It was to the point we had to keep putting towels down so our feet wouldn't continually be wet. Outside of the 4/5 for "Rooms", everything was a 5/5. I would definitely go again.

Riu Negril: First Time In Jamiaca

The food and the service were great. Loved the entrance and theatre area. Never used the pool, so cannot comment. The beach area was very nice with all the trees. Not enough bathrooms for the size of the resort.Jerk chicken on the beach was amazing. Rooms were a little outdated, but bed was very comfortable.Overall, had a great holiday The visit to Margaritaville was fun& Seven Mile Beach was amazing!!!

Secrets St James: Fantastic Time at Secrets Spa Resort Jamaica

A group of 73 people stayed May 9-16, 2015 at Secrets Spa Resort St. James Montego Bay. The resorts grounds are immaculate, the rooms are huge and kept clean & the bar fridge always stocked. The food was very good with lots of it. No one can ever complain about the food or the drinks. The staff were extremely friendly - the Bar Pool guy Leo was Outstanding- always brought us drinks & an amazing guy all around. (Don't ever lose Leo) . Free excursions, wi-5, free calls what more do you want. Alway [... read more]s room at the pool & you don't have to reserve seats they have plenty of them.

Secrets St James: Outstanding resort!!

The resort was amazing. The service was prompt and all the staff were very friendly. Lots and activities included. Snorkelling was great. Food was over the top. I loved the French restaurant the best. Loved every minute.

Hedonism II: Excellent staff resort is very clean

The place is lots of fun as long as you're ready for it, don't go if nudity or sexuality is an issue . The shows are very well done , the piano bar is fun , used to be better but still fun . I wish the beach didn't have so much seaweed

Sandals South Coast: awesome resort! !

The resort was beautiful!!! It was very clean. The staff were awesome especially Clayton in water sports he was very helpful and friendly also Vicente the chef he will make anything you ask for. We really enjoyed the song the staff sang to us when leaving. Hopefully we can go back next year! Lori & Moe

Grand Decameron Montego Beach: Amazing Resort

This hotel is perfect. Its small enough where everyone knows you and big enough where you can meet a lot of different people. The staff is very nice and easy going. The food is amazing. The rooms all have a great ocean view.