Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Casey1214  - 

Verified Purchaser

Riu Merengue: Amazing resort!

My best vacation ever! Amazing rooms, beach, food, drinks etc.etc. Absolutely no complaints about this resort. Only problem was the bug bites at night on the beach, forgot to take bug spray?! Perfect place and I would recommend to anyone. Cannot wait to return!

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Emazing  - 

Verified Purchaser

Riu Guanacaste: Beautiful Resort

The amenities were well kept and beautiful! Food was delicious and my group had the best time!! Can't wait to visit again! The only complaint I would have is that the check in times seemed late and inflexible. We had to kill some time till our rooms were ready.

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SATMAN  - 

Verified Purchaser

Riu Emerald Bay: the resort sure is large

this resort is very large,,1000 + rooms..you think you like kids and line ups..well you came to the right resort..now then lets talk about FOOD,,,,get your dollars worth go to the buffets..they got two of the best..then to make this EMERALD BAY WORK some one went out and came back with the BEST HELP to make it all work.and the staff have a job to bring you back..BUT WALKWAYS,,,POOLS,,INFRONT OF YOU EVERY WAY YOU GO...NOW I HAVE A SCOOTER AND A FEW OF THE LITTLE BUGGERS MIGHT HAVE LITTLE RED MARK [... read more]

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Ashley01  - 

Verified Purchaser

Riu Santa Fe: Awesome trip, great resort

We stayed in building 2, which after seeing the 'party pool' nearest to the ocean, I was grateful we weren't closer. It was honestly, gross. Cigarette butts everywhere, empty glasses all over the pool area, and it was way warmer than the other pools, which meant to me most of the party goers were not getting out often enough to use the washroom. I wanted to go into the infinity pool but I couldn't bring myself to go in.The back 2 pools were really nice. Not crowded at all, everyday we had a grea [... read more]

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T Ryan  - 

Verified Purchaser

Riu Palace Costa Rica: Fantastic Resort

The RIU Palace in Costa Rica, lived up to our high expectations and then some. My daughter and I travelled there April 27 to May 4, 2015. This was our first time at a RIU and we have travelled a lot so we have a lot to high quality resorts to use to compare against. This resort was beautiful and well managed. When we arrived staff waiting for us not at front desk but in lobby with room packages already prepared and ready to go, just give your name, get bracket and finish welcome cocktail and off [... read more]

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J Beals  - 

Verified Purchaser

Riu Ocho Rios: Amazing Resort!

The resort was very clean, the grounds were kept very well. The beach was amazing, also cleaned every night. The pool was very large and had plenty of room. The food was pretty good overall. Most of the staff on the resort where very nice and always willing to help you. Now the bad stuff, the bathrooms where way to far from the pool. Durning my stay the pool was closed one full day and my son was very disappointed. Too many people the day before had urinated in the pool. So we no longer used the [... read more]

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Thor357  - 

Verified Purchaser

Riu Ocho Rios: good resort

the bar service sucked half the time even if you where willing to tip the maid service was great went on a few outing they where not to bad the only thing I didn't like was they expected you to tip them for everything or they never came back

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Greginto  - 

Verified Purchaser

Riu Vallarta: Excellent Resort

Grounds where very nice and well kept, pools clean but a little small for the size of the hotel, Steak house was a nice change but average, Nirvana restaurant was good and would recommend, had a reservation at Sir George's but was not able to eat due to myself wearing dress shorts (make sure you bring long pants) rooms where clean and towels were plenty,beds where hard as a rock so make sure you ask for a mattress pad when you arrive, AC worked great in rooms 8075&8076, and where nice and quite  [... read more]

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Batman07  - 

Verified Purchaser

Riu Palace Costa Rica: Great resort. So so beach

Great resort. Food was very good. The people working at the resort were fantastic. no bathroom by the pools which was strange.Not an adults only, but not a kid friendly resort. After the show was over, not much to do at night Overall very good

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Barralli1122  - 

Verified Purchaser

Riu Santa Fe: Lives up to the hype!

The Riu Santa Fe was absolutely amazing. Beautiful grounds, great rooms, and the food was very, very good! All of the workers were extremely helpful and positive which really enhanced our experience. The beach was beautiful and although the undertow in the water is no joke, it is still possible to swim on most days. The location of the hotel is perfect as it is private but close enough to other resorts to make for a fun walk if you want to explore. We walked the beach into downtown on more than  [... read more]

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Rod1945  - 

Verified Purchaser

Riu Santa Fe: great Resort

Clean and friendly, lots to do. beach is nice . car rental in lobby or lots of taxi's that are fast . Food is good as is service . very nice place , have stayed here 2 times , and will probably stay here again. close to town .

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Sunshine5  - 

Verified Purchaser

Riu Santa Fe: Great destination - lots to do and see!

This has been one of my favorite destinations to date! The hotel was immaculate, and the grounds were gorgeous. The pools were well maintained, and the chairs washed down daily. There was plenty of food selection and the drinks were excellent. The staff were very attentive. There was lots to do off the resort as well so you were never bored. Al la carte's were excellent. All and all it was an amazing week and I would definitely go back to the same spot.

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Mariemac  - 

Verified Purchaser

Riu Ocho Rios: nice resort

very nice , beautiful beaches , friendly staff, the trip to the town was great and our driver was very informative, the evening shows were great , the buffets were good , the private restaurant dining was alright.

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RedALE  - 

Verified Purchaser

Riu Ocho Rios: Wonderful resort!

Beautiful resort and beach, very clean and well kept, great food and friendly staff. Beach was close with nice sand and clear water (no coral, rocks or seaweed). Great location for excursions close by.

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Cate  - 

Verified Purchaser

Riu Palace Macao: Beautiful Resort

The resort was beautiful and the grounds well maintained. Service was excellent with both housekeeping and food service. Free Wi fi was a great feature and no issues accessing it from any point in the resort. Only one issue which is out of the resorts control was the amount of smokers during our one week stay. Even with the outdoor covered bar area there was still many times the smoke was extremely heavy.

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Mel71  - 

Verified Purchaser

Riu Merengue: You won't regret the decision......

Rui Merengue was an excellent resort....rooms were clean and up-to-date, although no fan in the bathroom made for a very steamy shower!!! Open bar in the room was a plus!!! The food was excellent, offering alot of choice even for picky eaters and many familiar and domestic dishes to try. The facility was so clean, friendly staff and great shows kept you entertained every night. The beach was great, sandy but some seaweed in water and places of alot of coral so one had to watch their step!!! No s [... read more]

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Raymond  - 

Verified Purchaser

Riu Emerald Bay: Wonderful as usual

Great resort, great value for the money. The staff make your stay very pleasurable at this resort. A repeat traveller and would recommend anytime. Easter was busy but good. Easy access to strip mall, easy access to buses and absolutely safe.

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Tbeauvais  - 

Verified Purchaser

Riu Vallarta: Wonderful experience at the Rui Vallarta

We can't say enough about the wonderful staff at the Rui Vallarta they where there to anticipate our every need. The rooms and common areas where kept very clean and because I like a soft bed the staff came to my room at 11 pm and put a matress topper on my bed after which I had a wonderful sleep the rest of my stay.The food was well presented and always plentiful I think my husband gained 5 lbs . The entertainment staff was second to none and approached us a couple of times to make sure we wher [... read more]

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Karen53  - 

Verified Purchaser

Sol Turquesa Beach: Will return!

Gorgeous grounds. Impressed with high level of cleanliness. Not enough umbrellas around pools. Nice room, excellent maid. A la carte's need improvement, i.e. to be superior to buffet. Entertainment inferior compared to other hotels, i.e. lack of dancers, but bands were excellent!

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Stel49  - 

Verified Purchaser

Riu Merengue: Amazing staff!!

We had a amazing stay at the Riu, very clean and amazing friendly and entertaining staff!!! Plenty of seats at both the pool, and beach. Lots of food to choose from at the buffet. Only minor concern was the seaweed at the beach

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