Grand Sirenis Tropical Suites: Detailed review

We travelled as a family of three. Our daughter is 12 years old. We have been to Cuba twice and this was our second trip to Dominican. Overall we had a good time but we would definitely not return to this resort and it was definitely not worth the money. For the amount you pay you could definitely stay at a better resort. We have stayed at Memories in Punta Cana and Sirenis was incomparable. There was very little for her to do so we were disappointed. The kids club is geared towards younger ch [... read more]ildren. And the pool activities exclude children and only include adults. A few days there were a couple little games set up on the beach but they were quick and unorganized. Check in - Staff were ready for us and immediately started organizing our baggage for us. It was a nice gesture but almost a nuisance as it would have been easier to just cart our own baggage but it could be convenient if you wanted the help. Check in was a little bit slow, not all to the fault of the resort. There were a couple of counters open for check in but the lady in front of us was being fussy over her room location which delayed us a little bit. Staff at check the check in counter were nice and helpful. After checking in we had to take out luggage tags back to the bell boys and they walked us to our room and carted our baggage. Tip was clearly expected but we didn't mind. We went to the buffet after getting settled but they were closing in half an hour so there was hardly anything and it was cold. This was very disappointing after long travels. Our Room - We were in building 33 which was a 2 minute walk to the main lobby and buffet. It was 2 minutes to the pool and ocean, 5-7 minute walk to the coffee shop and kids club area and 10 minutes to the water park. We had a tropical suite which consisted of two rooms, a living room with a small sofa and a pull out sofa and the bedroom with a king bed. Our 12 year old daughter slept on the sofa bed and was comfortable all week. It is a little bit shorter so she had to lay on a slight angle but other than that it was comfortable. There were no blankets for it upon check in so we had to call to reception. Someone came within 5 minutes and they made the sofa bed up for us. The TV in the living room was large but the English channels are limited, it is mostly Spanish. We were always able to find some sort of English show/movie to watch at night. The TV also has hotel information on it which was very nice. It has display options were you could see the general resort info, the daily activity schedule, the room service list and other relevant info. The lighting in the living room was good with 2 different lightings so you could have it bright or dim. Living room had it's own thermostat and ceiling fan. Sometimes the thermostat would randomly change from 15 degrees Celsius to 26 which was a pain to check and switch but even at 26 it stayed cool. No closet for the living room but there was a shelf area by the TV and a side table which we used to store luggage and clothing. The main bedroom had a much smaller TV and did not have the extra information, just some Spanish channels and a few English. Most channels came in quite blurry, some unwatchable. Always managed to find something at night though, and never used it throughout the day. Bedroom had it's own thermostat as well which also reset to 26 degrees a few times. AC did keep it nice snd cold at night. A lot of closet space which used an entire wall and had hangers and shelving in the bedroom, it was quite useful. Beautiful floor to ceiling sliding mirror doors on the closet. Not Tue most spacious room we've stayed in but it was more than adequate. Sliding door on to the patio had a lock which worked without a problem. Adequate table and 2 chairs on the patio although quite small patio area. The safe in our room worked well all week. Fairly clean. Corners collecting dust and dirt behind furniture. The bed had a fabric headboard, there was a small bug smear on side of it. Sheets were always clean and changed regularly. Phone in the room we use a few times to call reception and room service. You can hear quite a bit of sound from the hallway and upstairs and neighbors. Could always hear small children and families in the building hallways being loud and screaming, this usually ended around 11:30pm after entertainment had ended. Music going until 2am one night but we didn't make a complaint, we just slept with out TV on. Room was always cleaned by early afternoon. Floors always washed nicely and beds made up well. Bathroom - Probably the most disappointing part of the room. Very little counter space. I left my toiletries and make up on the shelves in the bedroom closet as there was just no counter space. Lighting was good. Toilet and shower in the same room could be an inconvenience but didn't bother us. The bathtub had some staining on the bottom but was clearly clean. Shower had rainfall showerhead and a handheld. The rainfall head sprayed water all over the floor though. Hand soap, basic toiletries and toilet paper always stocked. Food - There are two main buffets, although only one was open while we were there. The buffet always had something edible but nothing that we looked forward to. A lot of hot dishes were often cold. Most foods had odd labels and you were left guessing what they were. Staff in the buffet mostly spoke Spanish so it was hard to communicate. Always fresh fruit available. The fruit smoothies were very good. It took a long time to get water or drinks and we had to ask most of the time. There was no self serve water so bring water bottles from your room. Breakfast was by far the best meal of the day. Several a la cartes but we had read poor reviews on most so we only tried the Brazilian and Japanese. The Brazilian one was very good. Lots of meat and a small buffet area. The Japanese one was good with the tepanyaki cooking but did get hot in front of the grill. Food was great at both. Beach BBQ had a few things, nothing great, but it was conveniently located between the pool and beach. The lunch buffet beside the pool was the best place to get lunch by far. The waterpark also had a good lunch selection. The coffee shop had great donuts and baked goods, as well as self serve soft ice cream cones, which was delicious. There are bars absolutely everywhere throughout the resort. The lobby bar made the best drinks. The chocolate monkey was amazing. The Pool - The pool is one extremely large pool. It has a beach entry at the shallow end. The pool bar was in the shallow area and it got very busy. It could use more shallow/waist deep area. It goes for very shallow to a small area of waist deep, to 7 feet deep. There was more deep than anything. The main pool area had music going all day and the entertainment team was out full force trying to get everyone involved in activities. Music usually got turned up around 3pm and was very loud. The quiet pool area only had 7 feet deep water and really was right next to the loud pool so it wasn't very relaxing. Locals are allowed in to the resort on the weekend and the pool got VERY busy and the water got disgusting. The foam party was fun but very very busy and crowded. The pool activities often excluded children and were only for adults. We found this odd because we thought it was a family friendly resort. Sometimes tricky to find a shady spot but there were always plenty of sun chairs. Towel exchange located right at the pool. Never had a problem exchanging towels, some we reserved towels twice in a day. The Beach - Beautiful beach. Sand was soft and silky. Palm trees everywhere if we couldnt find a hut for shade we were always able to find shade amongst the palm trees. There are constantly people approaching you and trying to get you to purchase excursions from them. They are relentless. Just make no conversation and say no, they will go away. Picnic tables with shade are plentiful on the beach beside the BBQ. Kayaking and a few other water sports are included and were fun. We snorkelled on the left side if the beach. We used bread from the BBQ to attract fish, it was amazing to have the little fish all around you. General Resort - The resort is beautiful. Well groomed gardens and landscaping. Staff always working hard to keep it beautiful. Lack of service was an issue for us. If you spoke Spanish then you 100% got severed first. When the locals were in for the weekend it was very difficult to get a drink at the pool bar. The staff were all clearly just doing their job and had no real interest in being there. It could be a matter of personal preference. We have decided we prefer a smaller resort. The buffet would often get so busy you would have to wait a little bit for a table. Staff had trouble keeping up with water and drinks and clearing tables because it was so busy. We got room service one evening and the man who brought us our food tried to buy the shirt my boyfriend was wearing, it was awkward. Entertainment - The mini disco before the main night entertainment was the same song and dance each night and was very geared towards small children. We didn't stay up for the later shows after the mini disco because they didn't seem appropriate for our daughter. There was a burlesque show one night and a skit about two people in love another night. There was another small social area with the same lady singing every night. We tried to sit there for a while but it was too loud to talk over. Archery is on the entertainment schedule for 11am daily. We went and waited at the archery spot and nobody came. We tried to ask a few workers about it but none of them spoke any English. We asked the kids club leaders, who sent us to the gym to find out if it was running. The staff at the gym said no that we could try again tomorrow. We had a good time because we made it a good time but wish we had of spent our money elsewhere.

Bahia Principe Grand Bavaro: Huge Huge Resort

This hotel was absolutely Huge!! You have to take a Trolley everywhere you go and it’s super easy to get lost on this resort and with the lack of communication and language barriers good luck trying to find help! We had to switch our room due to extreme smell of Mold in the first room it was so bad it took your breath away and the air didn’t work, the second room same issue the air was bad the beds are rock hard the toilet ran non stop and plugged up easily the shower drain was clogged so b [... read more]y the time the three of us showered the third person was standing in dirty water :( the room Also had a pungent urine smell beside the couch that turned into a bed! the third room for our last two nights the air worked but they had to bring in a cot as they only had a king bed room. The food was ok there was a terrible sewer smell at the entrance of the buffet and inside on the one side of the restaurant! The Mexican a la carte was amazing and the beach grill a la carte the Italian is just ok you leave hungry as the portions are very small! The midnight snack bars are great also! The pools are great and the beach is beautiful the drinks are just ok! The majority of the staff are very rude which is the first time I have ever seen this down south I was actually taken back by this! You definitely have to save Chairs with towels at the beach and pools or you will not get one by 10 in the morning:( overall we had a good time but probably would not return to this resort! This has been our 7th time at a Bahia resort and our favourite is the Mayan Riveria Bahia we are returning there in October 2019 for our friends wedding:)

Punta Cana Princess: Nice resort

The resort was a nice size. Always palapa’s available on the beach. Not so easy to find chairs around the pool because of people reserving chairs early in the morning. Room was clean and very nice. We stayed in building 4 on the top floor. Great location, we had pool and ocean view. Food and drinks were okay. No top shelf liquor available at most bars. Overall a very nice resort.

Royalton Bavaro Resort and Spa: Good resort

It's really nice hotel, big room, good food, nice beach and pool. I love the buffet at the beach. They have grill seafood everyday. It's good resort for family. My daughter has so much fun. She can make friends and play with another kids at the poor and beach. The only concern, my husband try all kind of foods. Maybe he eat sushi or raw fish, he got sick one day, should make sure the burger cook well done too. Over all , it's really nice hotel. I can recommend to everyone if they have kids.

Royalton Splash Punta Cana: Great time!

We loved our second visit to memories splash! The rooms are clean and spacious. The people are so friendly especially Ramon who catered to our family every day. The pools, ocean and water park were amazing! We spent all day outside going to different areas. We always found something to eat and the sweets at both coffee shops are so yummy:)

Bahia Principe Escape Aquamarine: Awesome

This was our first time and the experience was top notch the food was fabulous the atmosphere was excellent lots of entertainment day and night, The only thing was a barrier between languages with the staff. I would definitely recommend this resort it was a great experience.

Wyndham Alltra Punta Cana: Declining since last trip

Have visited this report approximately 5-6 times since 2010 (family vacations). - Grounds : Beautiful and always well-kept - Service : Decreasing in room maintenance keep-up (light-bulb out for 2 weeks, door wouldn't close without being slammed shut, ceiling in bathroom fixed multiple times during stay)- Also met quite a few people on this vacation that had other room complaints. - Staff : Majority of the staff are extremely friendly, approachable and engaging with all of the resort guests [... read more]. However, this trip there were a couple situations where an employee would ignore or place another guest above me or someone else for the extra tips that many give- I believe in tipping (even at all-inclusive resorts) however, when my service is disrupted because someone else has given an employee a tip it can be disappointing. - Premium club members : Better alcohol- but, you have to go get it yourself as they have no waiters for this bar. This club bar is air-conditioned and provides snacks almost all day which is nice. As a premium member you get access to an extra breakfast and lunch spot- Oceania, which is a nice addition. But, aside from these pro's it is not worth the extra money in my opinion. - Will probably try a different resort the next vacation as it was difficult to get our issues resolved, the room maintenance expectations from our previous trips has declined, and there seems to be less going on around the resort- Entertainment team is very hardworking, but there seems to be less of them around and, doing less activities.

Catalonia Bavaro Resort: Catalonia Does It All

The Resort is amazing. Beautiful grounds, Excellent, efficient staff. Nothing is too much trouble and the response is immediate with a smile. . Would not recommend it for seniors but great for families.

Riu Palace Bavaro: Unforgettable Resort

Amazing resort, staff was great the resort was very close to the beach, rooms were clean, fridge was stocked up everyday. Sports bar had the all the games and was open 24hrs. Would come back again and will recommend to my friends and family, thank you trip central

Bahia Principe Escape Ambar: Needs improvements

The little things stop this resort from being a 5 star. Only two outlets in the room, none near the bed if you even brought your own clock radio which they don’t have in the rooms. Lopsided toilet seat that’s screw down that way. How does that get by final inspection? Inconsistent maid service, sometimes 10am then other days 5pm and you never got the same amount of towels. Never saw facecloths after the first day. Majority of staff very friendly but others too busy on their phones to even a [... read more]cknowledge you. Standard buffet food so you never went hungry but who serves chicken wings, mashed potatoes or even pork chops for breakfast? A la cartel restaurants overall descent but book your reservations before you go and don’t worry about dress clothes as you can wear anything and still get in. Get ready to play towel game if you want front row at the beach otherwise there are lots of loungers farther back.

Occidental Caribe: Great layout!

The resort layout is great. So close to the beach which has many palm trees for shade. 2 large pools with one being quieter than the other. Plenty of snacks and bars available. Beautiful grounds. The food was good at the buffet. I always found something to eat. We went to 2 À la Carte restaurants, La Hacienda which was good and it also has a daily sit down lunch menu during the day. The other was Tokio and it was the best. If I had one complaint it would be the restocking of the mini fridge [... read more] and towels in our room. I don't think it was the maids fault. They seem to have limited supplies on their carts. All in all I think it was a good place and we would go back.

TRS Turquesa: Mostly good, but...

The resort is beautiful and part of a larger connected of series of properties within the Grand Palladium area. TRS is the nicest part and is adults only. It is nice. The staff were very enthusiastic in pouring drinks. There are some things which are difficult to forgive. The men's restrooms often had empty or broken soap dispensers. I had a stomach bug, hard to know if that was related but gross regardless. Some of our meals at restaurants were unreasonably slow. One took the better part of  [... read more]three hours.

Bahia Principe Explore Esmeralda: Loved it’

Grounds are immaculate, hotel is clean and well kept, all areas a joy! Entertainment was top notch and food was glorious! Best vacation ever. Not to forget amazing staff everywhere and treat you as family, can’t wait to bring our family back with us next time, which hopefully it very soon, love Bahia principle!

Majestic Mirage Punta Cana All Suite Resort: Amazing honeymoon!

This hotel was fantastic! The grounds were amazing, our butler was great. The drinks were fantastic! The only thing to complain about the room was that it was damp when we first got there. We think it’s because maids keep the doors open when cleaning between guests. We suggest bringing damp rid. It worked wonders.

JOIA Bavaro by Iberostar: Amazing resort

We have stayed there 5 times. Fantastic staff, great food. Beautiful grounds. Service unbelievable. Excellent drinks. Love the pool and beach. Butlers great . No complaints. We will go again.

Grand Sirenis Tropical Suites: Awesome resort

The rooms are beautifully done and the grounds impressive. Awesome entertainment and pools, the beach was beautiful and the staff as helpful as they could be with the language barrier, thank god for google translate,

Bahia Principe Escape Aquamarine: One of the highlights of our travel history!

This resort was amazing! Stayed at the Bahia Principe Bavaro in December 2018 and the Aquamarine was outstanding in comparison. We were astounded considering it was all on the same huge complex. The environment was immaculate - they even washed the road/walkways - every day! The gardens, lobbies, pools, all surrounding areas were stunning. The food was great - the a la cartes were incredible, especially MEAT, El Portofino, and both Japenese Tapenyaki restaurants. Lunch beside the pool every [... read more] day! Jambalya cooked on the beach every day! Staff were smiling and friendly most of the time - not so much at Bavaro. The beach was spectacular. Lots of palapas, lots of beach chairs, lunch restaurants right on beach, beach bar and waiters who delivered to your beach chair. Constant supply of clean, dry beach towels. Loved this resort and we plan to return this year in December! Our only complaint was the beds in our otherwise perfect room. The mattresses were terrible. We should have asked to have them switched out. We will see if there is a difference in December.

Impressive Punta Cana: Not Impressed

This hotel was not very impressive. The service was very disappointing. Pool bar ran out of beer every day. The restaurants did not have bacon or french fries. The rooms and resort were very clean though. I would not even say this would be a 4 star. The ala cartes were good but the On the Grill (Steakhouse) was only open 2 days we were there. Some of the staff at the bars and the cafe were very rude, it felt like they did not like their job and made people feel uncomfortable. Entertainment was n [... read more]ot very good. Considering other resorts I have been to for the same price or less and was very pleased, I would not return to this resort.

Sunscape Coco Punta Cana: Great experience!!!!!

The photos do not do this resort justice, it has a very modern feel, and the beach is gorgeous. Did not upgrade our room because we felt the standard room was great! Tons of entertainment would go back!

Bahia Principe Escape Aquamarine: Amazing Resort

Everything about the resort was amazing. The facilities, the staff, the food was all great! My only complaint was that the beds felt like you were sleeping on cement. Despite the beds I am definitely going back there. I have been going to Punta Cana for eighteen years and the Aquamarine is right up there at the top in my opinion!